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Rosedale Health & Rehabilitation

1719 Bellevue Ave, Richmond, VA 23227

(800) 558-0653 (Caring Family Advisor™)

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3.0

(13 reviews)

Care Offered: Nursing Homes
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About Rosedale Health & Rehabilitation in Richmond, Virginia

Rosedale Health & Rehabilitation, located in Richmond, VA, offers a variety of care options, including skilled nursing care, short-term rehabilitation, respite care, and hospice care. This range of services makes it a flexible choice for individuals with different health needs.

The community includes several amenities aimed at enhancing residents' quality of life. These amenities feature outdoor common areas, a garden, shared common spaces, salon services, and spiritual activities or programs. These facilities provide opportunities for relaxation, socialization, and personal care.

Rosedale Health & Rehabilitation supports residents' health and well-being through various services. On-staff nurses provide medical care, and physical and occupational therapy services are available for rehabilitation. Additionally, general transportation services are offered, facilitating residents' ability to attend appointments and run errands.

Rooms at Rosedale Health & Rehabilitation come with various features designed for comfort and convenience. Apartments are tailored to meet diverse needs, ensuring a comfortable living environment.

Map of Rosedale Health & Rehabilitation

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    2.0

  • Staff

    1.0

Medicare Provider Number: 495283
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

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Reviews of Rosedale Health & Rehabilitation in Richmond, Virginia

3.0

(13 reviews)

  • Facility

    2.8

  • Staff

    2.5

  • Food

    2.6

  • Activities

    5.0

  • Value

    2.8

Lewie/ Red Dragon

3

September 2, 2024

I am a friend or relative of a current/past resident

Rooms are small, very basic furnishings, no room for more. Nursing staff and rehab are awesome and caring. Not all aides are, only in particular. I can only speak of Unit 2. Admin is caring, really fo love their people. But day to day care was not up to standards. Many tweaks had to occur. Lost clothing, out of towels and gowns(??), 3 more serious things occurred, my cousin could not care for herself, and I was there daily to make sure she was. There was something every day I had to address. Overall, I’m told total upgrade in decor is coming- brightening the place up will help. Residents I saw were cared for - most of them- staff was always polite, except one aide that had a bad attitude. PT is excellent- both staff and PT room.

Lil Moe

1

May 20, 2024

I am a friend or relative of a current/past resident

This is the most dirty nursing home I have been in I swear it stinks so bad they don't seem to have enough help there and some of the help lazy as hell the older ladies out work some of the younger ones it's sad to walk up in there and your loved one sitting in the middle of the floor dirty spit hanging out there mouths they barely answer the call lights I seen a nurse give my uncle meds one time in a 10 hr period I hate to see if state come in there

Lindsey

3

July 4, 2023

I am a friend or relative of a current/past resident

My grandmother moved into Rosedale Health & Rehabilitation. There's not much I like. It's a nursing home. It's everything I thought it would be. It's dark, It's gloomy. They seem to have a lot of activities that they have them participate in. I like how you can visit, and come and go as you please. The rooms are small. They have a very large staff. They're not all very helpful. People will treat you one way when you come in as a visitor, but how they treat the residents when their family or whomever is not around, I'm not sure. The room is dirty. They're outdated. They need to remodel. And they're very small, and they stuff two people in there. The food is terrible, it's equivalent to jail food. They accept Medicaid, so there is no payment for it. So, I guess you get what you pay for.

SKesler

5

June 26, 2019

Other

My mother's mental health was quickly declining. Her dementia was getting worse. My sister could no longer care for her and we found ManorCare. I went and took a tour of the facility and was impressed by the friendly staff and the homelike atmosphere. I even took my mother and she felt very comfortable here. Mom has been here about a month and she is still settling in but everyone from the care staff to the doctors as well as the front office has been very helpful and accommodating. I think we picked the right place for my mother and for our family !! An extra shout out to the Director and front office staff. We had a very tight deadline to move my mother and they were very helpful throughout the process. Thank you all for what you do !! God Bless !!

Provider Response

Thanks for sharing, Skesler! We are glad to hear we could help make this process easier for you and your family. Also that you feel you picked the right center for your mother's care and were impressed by our friendly staff.

SMP1

1

March 1, 2019

Other

My father was at Manor Care at two different occurrences. The only reason we went back was because of the PT. The care is horrible. Nurses and assistants did not care for the patients and would take their personal work related issues out on the patients and patient’s family. My father was ignored whenever he would call for help. He hated the place and it broke my heart to see that Manor provided such a poor staff that actually called themselves nurses. Very unprofessional ,serious attitudes and weak knowledge of medical/prescription awareness. There were times when my father would question medicines given to him that he only needed the Med as needed. But was given everyday. Please research other facilities before leaving your love one at Manor Care. Patients deserve much better care after already trying to heal and get back to feeling better. The food was horrible for a diabetic with loaded carbs. Sandwiches and chips all the time. My Father passed a few weeks after leaving this facility. Again this place really need a major turnover in their nursing staff You have to expierence it for yourself in order to help others.

Provider Response

We are sorry for your loss and that you had a negative experience with your father's care and the nursing staff at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.

Tdotsin

1

January 8, 2019

I am a friend or relative of a current/past resident

My mother spent time in this facility and it was the worst mistake we ever made! She is unable to walk and the very first day she was there I went to visit and she was soaked completely through with urine. I immediately reported to staff and it still took 20 minutes to get someone in the room. I was livid and it only got worse when they attempted to change her without cleaning her skin! There were a few nurses/caretakers who seemed to genuinely care about the patients but I cannot stress enough how few and far between they were. I felt that I needed to be there with her during every spare moment I had to ensure they were feeding and changing her. I cannot explain how uncomfortable it made me to think that if they treated her and other patients so poorly with family there, it had to be a lot worse when no one was around.

Provider Response

Thanks for bringing your concerns about your your mother's care and some of the staff to our attention, Tdotsin. While we cannot discuss patient care in a public forum, could you please contact us on our Care Line? We would like to hear more about your experience.

Elizabeth Windsor

2

February 20, 2017

I am/was a resident of this facility

Therapy staff were great as was the nursing staff but the aides left a great deal to be desired. I am a former nurse and understand that the facility is severely understaffed with lots of staff working extra, however as someone who needed minimal assistance from the aides for personal care they frequently did not even do the minimal i.e. making my bed in a timely fashion. Additionally, when requested assistance, was frequently told "I'll let YOUR aide know or I have to pick up/deliver trays" instead of assisting.

Provider Response

We are sorry you had a negative experience with us. We would like to talk with you about your concerns. Please contact our Care Line or email us.

maryh11

5

April 18, 2016

I am a friend or relative of resident

My aunt stayed here for several weeks and I must say that the facility was impeccable! The Nursing Staff was very good especially Anna- she was very approacheable. The therapy staff was excellent. Aira was very good at what he does. He helped my aunt got back on her feet. The only issue that my aunt had was the quality of the food. Overall, this company is highly recommended!

Caring111497750

5

August 9, 2015

I am a friend or relative of a resident

The one I found for my mother is ManorCare. Everything is great. My mom loves it. I'm very happy with it. I love it. Also my mother is happy there.

Friendofaresident

3

October 20, 2014

I am a friend or relative of resident

The facility is very nice. However they're understaffed and the aids are stretched to the point where some residents are neglected. They try they're best but they can't be in multiple rooms at a time. The therapy staff is stellar and easy to work with. My major complaint would be the social workers, especially Joyce. She is not a pleasant person and not easy to get a hold of at all. If you leave her a message she never responds and dodges your phone calls. If it wasn't for the social workers I would have rated higher. Social workers should be more available and easier to connect with but the two that are employed here aren't at all especially Joyce.

Caring71464650

5

October 15, 2013

I visited this facility

ManorCare is near our home. It was a beautiful and excellent facility. It was clean. You don't smell pee when you walk in. The staff was very friendly, loving and caring. They were treating their patients the same way they would treat their mom or their dad. All of the staff, they were really concerned about their patients.

Shirley23

2

July 30, 2013

I visited this facility

I went to Manorcare Health Services-Imperial on behalf of my aunt. The facility had an odor to it at the time of my visit. It smelled more like a hospital and didn't look as clean. It also didn't look convenient for the patients to get around in because the place seemed tight around. The staff was courteous at the time but I wouldn't recommend this facility to others. I think their price was too high for the way the facility looked. They need to improve on the appearance of the place.

Maryetta R.

4

June 12, 2013

I am a friend or relative of a resident

My mom stayed at Manor Care Health for three months. They did a very good job, I was very happy with them. They were very good to my mother and they had plenty of staff which was unusual. They did a really good job.

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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