Heritage Oaks Richmond, VA

Offers Independent Living

27 Reviews
1100 German School Rd , Richmond, VA 23225
Call (800) 385-2527
Heritage Oaks (800) 385-2527

Reviews of Heritage Oaks

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Independent Living Reviews for Heritage Oaks

February 19, 2020

By Virginia

I visited this facility

The mix of residents at Heritage Oaks was a little different than the other places I visited. It made you feel like you were in an assisted living community. When I arrived, there were a couple gentlemen sitting outside sunning themselves in their wheelchairs all alone, and that looked sad. It wasn't the place itself, it may be the personality of the people that were there, but it hit me with a deep sadness. The building itself, units and accommodations themselves were lovely and they were as clean and as bright as the other places I've been to. It was just the mix of patients. Everything looked fresh and new. The people however were a little less congregational, and there didn't seem to be that many of them grouping together.

January 03, 2020

By Melody

I visited this facility

I visited Heritage Oaks and it was a very positive experience. The people were very nice, the dining area was very clean, and it looked like an upscale restaurant; we even met the chef. It was very nice, and I would recommend them for my father. It's very convenient, every floor has an elevator, it was very accommodating, the people were very pleasant, and it was clean and nicely decorated.

October 29, 2018

By Carol

I am/was a resident of this facility

I'm at Heritage Oaks. It's independent with help. They have three meals a day and offer housecleaning and laundry and just about anything you want. It's been great. The people are wonderful. I like the rooms. The food is great, and the staff and services are fine. The residents just took off to go to lunch at one of the local restaurants. They have a patio, a library, and games. They have a meeting once a month and decide if they want to continue doing what they're doing or if they want to change their mind. Right now, they're playing cards and doing bingo and puzzles.

March 30, 2017

By Sarah726186

I visited this facility

The lobby of Heritage Oaks was a little bit dark-feeling when we went in, but the layout was very pleasant. The director of the property who assisted me was wonderful. We were able to witness a sing-along. They had a guest who came in and played several instruments and sang to the residents. They had a café where the residents can do their own cooking if they want to, and it's stocked with tea and coffee so that they can invite friends and share what they baked. They also have a movie screening room, and they were going to a road trip to Washington DC to visit the new history museum there. They were in the process of re-planning the salad bar in the dining hall because it wasn’t easily accessible to the residents.

January 11, 2017

By Fred161221

I visited this facility

I have visited Heritage Oaks for a couple of months now, and they did show me a 2 bedroom apartment that was very nice. It was very inexpensive; I was really surprised by that. I have been told by several people that their location is in a neighborhood that’s not really good -- that’s why maybe their prices were so low -- but I don’t care about the neighborhood. The location was OK.

December 06, 2016

By Najmah

I visited this facility

Heritage Oaks was nice, but it just cost a lot; other than that, it had a very nice environment. The staff was very nice. We went to lunch, the food was good, and they offered 3 meals a day. It was about 20 minutes away.

September 30, 2016

By Kim527341

I visited this facility

Heritage Oaks is very nice. We were very pleased with the place. The staff was very pleasant, very knowledgeable, and extremely professional. There is an air of caring. The apartments were clean and nice. I thought the facility was very clean and very safe.

June 23, 2016

By Rob McElroy

I am/was a resident of this facility

I think Heritage Oaks is the best value for the money, much more cost effective than anyplace else. The rooms are large, the grounds are nice and peaceful, and the staff are so friendly and accommodating. No long term leases either. Everything is included, food, transportation, activities and housekeeping. My cat loves it her too!

June 10, 2016

By Bill705815

I am a friend or relative of a resident

I had found Heritage Oaks for my mother but she passed away two weeks ago. They were very friendly and caring there, and she seemed to enjoy the food very much. She was wheelchair bound, so there was only so much that she could do, but she did do a bit. The rooms were very clean and, considering that she had a studio, it was fine because it was all she needed. The atmosphere was great.

June 10, 2016

By Frank514376

I visited this facility

Heritage Oaks was good. The staff was very friendly and very competent, and I didn't have any problems at all. They had a library, and we were impressed with the dining area. The apartments were OK. They had the usual bingo games and activities like that.

May 10, 2016

By SabrenaUUVCY

I visited this facility

I think Heritage Oaks is good for people older than I am as most of the residents were older. The staff was so friendly, and the residents seemed happy. The dining area was clean and nice. The neighborhood seemed friendly and was close to a hospital. They had an exercise room and a recreation room.

April 25, 2016

By Patricia123965250

I visited this facility

What I liked best at Heritage Oaks was the size of their apartments and that the studio was very nice and reasonably priced. The residents were visible in the lounging area and other areas. The one thing I didn’t like about it was that they only had one manager. Everything was clean and seemed well maintained. The recreational activities were kind of boring because it was sort of the same stuff every day, and it wasn’t a lot of variety.

February 21, 2016

By James120328150

I visited this facility

Bob of Heritage Oaks was great. He was very cordial and informative. The facility was clean and the residents appeared to be well taken care of. The room was nice, attractive, sunny, and bright. For its cost, it seemed very reasonable. The whole place was nice. There was a cosmetology area where both men and women could get their hair done.

February 15, 2016

By Anonymous Reviewer12

I am a friend or relative of a resident

We chose Heritage Oaks Retirement because of its price which is under $2,000. They were very helpful to mom. They have three meals a day. Mom can also have her dog there. It is a good place.

July 13, 2015

By Caring108627350

I am a friend or relative of a resident

My father is at Heritage Oaks. We chose it because it is the right amount of therapist and the right amount of cost. His room is private. It looks like a nice, average nursing home. The staff is great so far. For what they charge, I think it is appropriate.

May 12, 2015

By Caring104960550

I am a friend or relative of a resident

My mother-in-law is in Heritage Oaks, and that’s what we liked. The care is very good, and the staff is very nice. It’s a very clean and caring place. They have lots for their residents to do, and I just think that for the money, it’s a very good place. Even other places that were more expensive were not as nice.

September 28, 2014

By lts1lyfe2live

I visited this facility

This place is very calm and peaceful. Residents seem very content. I saw the new enrichment coordinator interact with residents and she's a beautiful young lady, dressed very nicely and chit chatting with residents. I am greeted with smiles and a warm welcome. The rooms are beautiful and spacey.

September 16, 2014

By Caring6783

I visited this facility

The lady at Heritage Oaks Retirement Village who talked with me was very, very nice. I did not care as much for this facility. They were planning to remodel the dining room. It was very large, and even now, it is nice. The lady who showed me around was very nice, and they have a lot of activities there.

July 29, 2012

By MissHim2010

I visited this facility

When I went to go visit this facility I would go visit my grandfather. First me and my family would have to go to the front desk to sign in. We had been there so many times that the assistants knew our names and when they saw us they always greeted us with a smile. They would let us know how he was doing as well. We would usually go and eat dinner with my grandfather as well and the dining room had a special area that we could all sit at and we would share a meal together. The decor was what I would expect to be in an older persons home and it was a little dingy looking but everyone was helpful.
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Costs for Heritage Oaks

Cost of Independent Living

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Services and Amenities of Heritage Oaks


  • All Inclusive Rent
  • Fee Structure Extra: All Lease Terms Are Month To Month
  • Independent Living Starting At: $2350/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Emergency Response System


  • Offsite Activities
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room
  • Gardening

Guest services

  • Guest Parking
  • Guests At Mealtime


  • Respite Care
  • Minimum Age: 55
  • Pets: Small Pets Allowed
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About Heritage Oaks

Heritage Oaks Senior Living goes beyond senior housing. We strive to provide a distinctive lifestyle filled with friendships, endless activities, and exceptional attention to detail. From all day restaurant-style dining to life enriching activities, we offer a wealth of thoughtfully designed services and amenities included in your monthly rent. Our community reflects Southern charm and elegance with inviting community areas featuring grand chandeliers, a stately fireplace, and a saltwater aquarium.

Come sit by the fireplace, or gather around the large-screen TV in our lounge to watch the big game. Curl up with a book from our library, or join in a fitness class. Entertain your family in our private dining room, or meet up with friends for our Koffee Klatch.

Step outside and discover peaceful outdoor spaces. Wander through the gardens or relax on a bench and enjoy the weather.

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Heritage Oaks

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