Patriot Heights

Karen

I love Patriot Heights. It's a very, very nice place. You could feel the love when you walked into the building. The only reason why I'm not moving there is it's about a 45-minute drive from my niece if the traffic is bad. It was awesome. It felt like you were stepping back into your own home. Everybody was so nice. The staff was fabulous. I was so impressed with the staff and how friendly everybody was. Even the people who live there were very friendly. They had bingo. They had a lot of activities to keep you busy. The staff was so sweet, so nice and so kind. They had been there for many years and I was impressed by that because when you're able to keep your staff around that long, there's got to be a lot of good stuff going on over there. The apartment that they showed was very nice, very clean, and very well laid out. It had so much more square footage than what I've got (where I'm at currently) and they were cheaper. I would love to live there. They have 24/7 security around the clock.

Linda

Patriot Heights has a 24-hour guard station as you enter, so nobody can just zip through. We liked the fact that the meals can be eaten all day in whatever order. So, you don't have to go to lunch at 12 or 11 and then stop at 1 or whatever. They have meals from 7 until 6 in the evening, and you can eat them in your order. So, if you want to have breakfast at 4:00 in the afternoon, that's fine too. They have the same stuff for activities as everybody else. They have in-building activities and then you can sign up for activities to go away. The rooms are spacious. We're getting a two-bedroom and one-and-a-half bath apartment. It has a kitchen and an in-room washer and dryer. It has a little patio that faces the woods. It's more rural. So, you're not on a busy street. People aren't just coming down that road every day to go to work or anything like that. If they're going down that road, that's where they're going because it's at the end of the road. Their employees are there long term. People don't come and go, the same way as the residents do. I was very impressed. You see workers working all the time and the staff was very friendly.

Bennie

I moved into Patriot Heights. It's a nice, strong community here. It's really a nice campus. What I like about it is that the dining room opens at 7:00 in the morning and closes at 6:00 at night. You go in and order from the menu, and then you have your own washer and dryer. The units are furnished. They have lots of activities. They have trips to several places a couple of times a week. They have an activities director. I like it here. They have a nice patio. They keep the residents busy here. The staff members are all great. They have a gymnasium.

Sam

We liked that Patriot Heights had villas and they were separate. They were like little townhouses with garages. The thing I did not like was you needed to go all the way to the main dining room, so it's a matter of walking. I understand some people had golf carts that they used. The staff that we met during the tour was great. There were several amenities available there. They had occupational therapy, physical therapy, a swimming pool, a salon, and a barbershop.

Kathy

I toured Patriot Heights. The staff was very nice, but the furniture was tired and worn. They needed to do something about the furniture in the big common area. The food looked institutional, and I was not impressed. They had a chapel, and that was all I could remember.

Janet

We've chosen Patriot Heights. The first thing that impressed us was the landscaping and the location because even though it's adjacent to the medical center on the west side of San Antonio, it's a little bit of a drive to get back into the actual place that they have. It's a gated community, and there's a guard that's there 24 hours a day and you give him your name, and he takes your temperature. The main building has a huge atrium, very friendly, but it's not so over the top that you feel like you have to put your Sunday clothes on all the time, every time you go in. It felt the manager was very helpful and took us around in a golf cart and showed us the available places. He told us about the facility, first of all, and introduced us to many of the staff that were walking by, and they were very friendly. We looked at the villas, first of all, because we felt that we would rather still be in a house situation rather than apartments. After all, neither one of us had ever lived in an apartment for a very long time. So we were able to pick one that was within our budget. The campus itself was beautiful. Deer are running all over every place. There's an outdoor swimming pool, it's heated, and a very nice cabana type around it. A big grand piano in the main facility, friendly people, and everything is as sanitary as it can get. Most of the help is still wearing a mask and has sanitizers. Everything looks like it's kept up very well, and the accommodations just fit us. We were invited to come back the next morning for a coffee and a meet and greet at 10:00 am. They have happy hours there. Their dining room is open from seven and it closes at six. You can have breakfast any time of day, you can order your food and they'll put it in a to-go bag and you can take it back to your room or your home, and there are no strict dining rules such that breakfast is from 7 to 9, and after that, you don't get any more. Any time of day you can get anything you want to eat. And for people our age, we don't have the appetites that maybe we used to have, that seemed very nice, very accommodating. There were a few things in the villa we're buying that they're going to change. My husband has a little problem walking on carpeting, and this was wall-to-wall carpeting throughout the house, except for the kitchen, so they're going to take that up and lay some kind of flooring in for us. There were a couple of things that they needed to fix, Mr. Jerry saw right away that he was going to have it fixed, and he said that about anything we wanted to do to our villa. I have a collection of mugs that I've collected over the years, and I usually have them on top of our cabinets in the kitchen, but in the cabinets there is a jar right adjacent to the ceiling, so my husband's going to put a shelf around. And Mr. Jerry said that's fine. Anything you want to do, it's your house. So we felt like that was very accommodating. It looked like a college campus that was tidy all the time.