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Franklin Park Alamo Heights

230 W Sunset Rd, San Antonio, TX 78209

(800) 558-0653

Verified Partner

4.58

(17 reviews)

Offers Continuing Care Communities, Independent Living, Memory Care, and Assisted Living
Top rated on Caring.com

2022, 2024

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Reviews of Franklin Park Alamo Heights in San Antonio, Texas

4.58

(17 reviews)

  • Facility

    4.9

  • Staff

    4.7

  • Food

    4.6

  • Activities

    5.0

  • Value

    4.5

Top rated on Caring.com

2022, 2024

Cynde

4

April 22, 2023

I am a friend or relative of a current/past resident

I heard good things about Franklin Park Alamo Heights so we insisted on visiting there. As soon as we walked in, it was open and clean, and it smelled good. It was just very inviting. Their rooms were large. Mom is there now and she has a one-bedroom apartment with a laundry room, a full kitchen, a den, a bedroom, a large bathroom, and a large walk-in closet. Everything's really good, but there were just a few things that should have been done before moving in. Other than that, the staff is friendly and they have a full range of activities. They do bridge, line dancing, bingo, poker, movies in their movie theater, outings, different kinds of card games, exercise, and a pool.

Sandra

5

April 14, 2023

I visited this facility

Franklin Park Alamo Heights was very well run and beautifully maintained. It was an excellent facility. The staff was excellent. The rooms were spacious, clean, and well-maintained. I was very favorably impressed with Franklin Park, and I could picture myself there. I am concerned that it does not have skilled nursing. They just recommend a nursing home, if you need it. For me, that's not what I want. I want to be able to know that I'd be cared for on that campus. I want to know that I wouldn't have to scramble to find a place that would admit me, if I needed skilled nursing.

Rick

5

April 1, 2023

I visited this facility

Franklin Park Alamo Heights was nice. The people were very friendly. The staff who did the tour for me did a great job. They had a wonderful facility. One of the things that kind of highlighted it for me was that they had multiple choices of dining facilities. You could have sit-down dining or you could just go to the other one where you could look at the food, and then you could pick out what you want, or you could also order it online, which was very convenient. I was very impressed with that. The rooms that they have available were very, very nice. There wasn't anything lacking.

Ellie

3

February 4, 2023

I visited this facility

Franklin Park Alamo Heights was relatively new and the apartments seemed to be quite spacious. It was probably a little bit above our price range, but it was very nice. I was just very disappointed that we could not see some of the apartments. The lady said that we would have to make an appointment with the people that live in the apartments to let us tour inside and so we would have to do another tour, which we're not going to do. I felt that the facility should have advised us about that before our visit because we would have said yes, that we wanted to see some of the apartments It looked like an upscale hotel lobby when you go into the facility. It was very nice and it seemed that they had a lot of activities. They had an indoor pool, a fitness center, a place where you can do glasswork, and even a kiln if you're interested in doing something like that. There's a lot of woodwork, game nights, and theater nights. I just felt like the lady that showed us around was rushing us through it. I kept up with her as we were moving around the facility, but my husband was a good 20 paces behind us (as he walks relatively slowly). Although she answered any questions we had, I just felt it was too rushed.

Eric

5

October 20, 2022

I visited this facility

We liked Franklin Park Alamo Heights. It was nice and clean. The meal we had was good. We saw people playing card games. They had rooms for watching TV, a library, and a little garden outside.

Patrick

5

September 15, 2022

I visited this facility

I toured Franklin Park Alamo Heights. They were very professional. Our tour was very well-done from the apartments, the assisted living, and all different phases of care. The staff person that gave the tour was very knowledgeable and very friendly. The apartment was very clean and very economy-driven; I liked it. I thought that the facility was well-kept and well-lit. Some people in the independent living asked me if I was there for a tour. When I said yes, they said they love it there. I saw their exercise room, theater room, the kitchen, and workout room. They have an art project room and a mechanical room. All the things that the residents do and are provided by that community are really well done.

Xavier

4

October 24, 2021

I am a friend or relative of a current/past resident

Our dad is now in Franklin Park Alamo Heights and it's great. It was clean, the staff was friendly, it was very well organized, the tour and everything. They have a dining room, they have full wait staff in the dining room and they have laundry care that they take care of for you. They also have caretakers that work there on the property. The last time that I was there, which was on a Wednesday, they had from 4:00-5:00 happy hour. And they have somebody come in for karaoke, and they sing and enjoy a small concert in the dining room.

Provider Response

Thank you so much for your kind words. Our team works very hard to provide a wonderful place to live and work and it is wonderful to see them recognized for their efforts.

Beth

5

July 17, 2021

I visited this facility

We liked Franklin Park Alamo Heights very much. The apartments were very nice and large, and we really liked that they had a dining area. Their kitchens, bathrooms, and walk-in closets were are all very big. The other amenities were very nice, too. I really liked that they have a workshop for men, and they also have a higher percentage of men in their population, which is unusual, because a lot of retirement communities have mostly women for obvious reasons. The food we tried was very good. They're gearing back up on a lot of things, because COVID shut down some of the activities. I don't know specifically as far as weekly activities they have, but they do take you to the doctors' appointments, to Walmart or Target, and stuff like that. The person who toured us was extremely friendly, helpful, and answered all our questions. The building itself was just beautiful. I think it was fairly new, like three or five years old. It was very nice.

Pat

4

July 15, 2021

I visited this facility

I'm in the waiting list at Franklin Park Alamo Heights. It's very light. The apartments have a lot of windows, and I like the arrangement of the apartments. They had big closets, and everything was very clean. It was really nice. I didn't meet that many people, but those I did meet were very nice. Lisa, who was the marketing director, was very helpful, very pleasant, and very nice. She arranged for me to spend the night at the Alamo Heights in their guest quarters. She arranged for me to have dinner with one of the residents, and that was nice. I like that. The dining area is very pretty. They have table service, and the food was quite good. They have a lot of activities. Of course, some of them have probably been suspended because of COVID, so I don't think they have quite as many as they previously had, but they're bringing them back. They have a happy hour, which is nice. They have exercises, various card games that people play, and bingo. They have a theater where they show movies. It seemed that they had enough activities to keep me busy.

Helen

5

March 16, 2021

I visited this facility

I'm moving into Franklin Park Alamo Heights. They have fitness classes, all kinds of different kinds of classes, dining facilities, car service and they offer things that the others offer. The staff is very friendly. I only met the person at the front desk and the person who gave me the tour and went around the facility with me, and she is excellent.

Patricia

5

January 25, 2021

I am a friend or relative of a current/past resident

My sister in law and I went and toured Franklin Park Alamo Heights. They had complete accessibility with the COVID, where I could see my husband every day versus some of the other facilities, I could only see him three days a week. It's very nice. He's moving in on January. It's seven minutes from my house. The staff has a very low turnover rate, a one to six ratio. They have very experienced RN on each unit. I have not tried the food but I have a good friend whose husband was there and she said the food was great. It's the same chef that prepares the food because it's associated with the assisted living, and so the same kitchen does the assisted living's food, as well as the memory care area. They have several different levels. The level that I'll be going to right now, because they didn't have smaller one available, is a 2-bedroom and 2 bath. It's like 908 square feet versus the studio, which is like 350 square feet. They can accommodate a queen size bed. They had three different areas that were memory care, one with thirteen rooms and the other one with twenty-seven. Actually they are separate out, the more acute care, they are to move to kind a of accommodation. I was just very impressed with the marketing person, she was very caring and I liked the idea of the nursing staff versus just LPNs. The facilities are definitely upscale, very lovely, and the price is comparable too with the other units that I looked.

Terry

5

August 18, 2019

I visited this facility

We went to Franklin Park Alamo Heights. We had lunch there and it was excellent, but they were out of our price range. The gentleman I was talking to was from my hometown, it was a very nice conversation. The rooms were lovely. The apartment we chose had a flex room, and two bedrooms. The dining room was so pretty. I loved the food; it was excellent. However, it cost more than what we wanted to pay.

Harold

5

November 28, 2018

I visited this facility

Franklin Park Alamo Heights has a number of residential apartments, assisted living rooms, and memory care ones. It's a new facility and some of it is not occupied yet. It's a lovely establishment and it's in a well-established neighborhood. There are a lot of old stately homes and a lot of trees around the area. There's a fair number of areas that you can go to within the establishment. We chose it because their apartments are bigger than most. They have wood shops, some people take walks, and they have activities for people who are not physically active. They watch movies, go swimming, there are exercise areas, a library, and a reading area available to all three of the units. Our apartment has a balcony that overlooks the city to the south. It's on the fourth floor and it's very nice in that we have a very good view. On some days, depending on the time of the year, you can see the skyline of Downtown San Antonio or the quarry area, which has now become a mall and a golf course. We chose it because we thought it had virtually all of the things that we were very interested in. The staff was very courteous and very helpful. They have buses and they haul the residents to and from Downtown, the parks, and the grocery stores. They also have covered and indoor parking.

Charlotte

5

November 5, 2018

I visited this facility

Franklin Park Alamo Heights was beautiful, but they were way overpriced. The apartment looked regular, but it was nice. It's a brand-new facility, only two years old. The staff was nice and very informative about everything. The dining area was very nice and looked like a five-star hotel.

Whitney

5

August 30, 2018

I visited this facility

Franklin Park Alamo Heights was really nice, brand-new, and the staff was really nice. They have a therapy dog there which I thought was really cool. I was there for dinner, their food looked really good, and their menus were really nice and in a menu book. They have lots of options on the a la carte menu if they don't want what's on the menu for dinner. Their cleaning staff was super helpful, and they have lots of amenities and activities. I spoke to an older gentleman and he likes living there. The rooms were decently sized for the price, which was really cool. They were really nice.

PatT

4

December 20, 2017

I am a friend or relative of a current/past resident

Franklin Park Alamo Heights is more of an apartment-style environment, but it caters toward elderly people with some assisted living type of amenities. It is a very high-end senior living place. It has a lot of amenities and it has some medical support. They also provide a transition from the senior living area (which is the situation my mom is in right now) into assisted living when that time comes. I'm happy with it so far. My mom has only been there for about 2 weeks. The place is brand new and there is still construction going on, so it is not established, but she seems to be very satisfied with it. They published a calendar for last month just to give us an idea of the activities that they had.

Carolyn

4

August 22, 2017

I visited this facility

Franklin Park Alamo Heights is brand new, very attractive, and very nice. The person who assisted me was very good. They had an exercise room and a swimming pool.

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Costs for Franklin Park Alamo Heights in San Antonio, Texas

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,575

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,085

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,955

Starting Price

Services and Amenities of Franklin Park Alamo Heights in San Antonio, Texas

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • 3-bedroom apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

About Franklin Park Alamo Heights in San Antonio, Texas

Modeled to capture the unique culture of San Antonio, this community exudes a sense of history and timeless presence through its thoughtfully designed features. The resident experience begins with a welcoming arrival courtyard, featuring the cooling sounds of a classic water fountain surrounded by native plants. As soft music wafts through the air, a person immediately has a unique sense of place. At the arrival Porte Cochére, a covered loggia escorts the resident past a serene garden courtyard before entering the reception foyer. Once inside, the interior spaces feature a relaxed and sophisticated feel reminiscent of a grand estate where charming rooms become engaging spaces. There is a sense of history, a play of light and pleasant textures.

We offer mild memory care apartments, also known as the “bridge”. Unique to Franklin Park, the bridge apartments offer mild memory care for residents who benefit from person-centered care from licensed staff skilled in the treatment of dementia-related diseases. Mild memory residents are physically able to do many tasks and activities independently but may need some redirection and reminders. “Wander-guard” bracelets are available for loved ones who may be at-risk for exit-seeking and the bracelet will trigger an alarm if they exit the building. Floor plans and features are similar to assisted living apartments and include a designated outdoor courtyard, dining room, living space and pantry.

ACTIVE, FIT, AND HEALTHY – FOR LIFE

We know a big part of enjoying retirement comes from staying active, engaged, and healthy. Because we want to offer our residents a culture focused on the best possible quality of life, we make health and wellness an important part of everyday living.

FIT AT EVERY AGE

We’re proud to offer senior-friendly fitness centers at every one of our communities. Residents can pursue a self-guided, independent fitness program at their own pace, using treadmills, recumbent bikes, and free weights. Our fitness centers make it easy to maintain or improve physical fitness in a casual atmosphere, and offer a fun way to socialize with friends, too.

Come on in, the water’s fine! For those in the mood for a dip, some of our communities also offer swimming pools and swimming-related social and fitness activities, such as water aerobics.

EAT WELL, LIVE WELL

Eating well goes hand in hand with physical fitness, and our chefs make it their mission to serve a variety of healthy options to please the palate and nourish the body.

We believe eating right can be as delicious as it is nutritious. Our meals are created to help our residents meet their dietary fitness and nutrition goals, with special consideration for health concerns such as diabetes, gluten sensitivity, weight management, high blood pressure, and heart disease.

EASY ACCESS TO MEDICAL CARE

For non-emergency medical care, we can provide a list of qualified, independent health professionals in the local area, including doctors, nurses, and physicians’ assistants. We can also help schedule an appointment, and even arrange transportation to and from an office visit.

In addition, many of the providers on our list of recommended health professionals will make house calls upon request, so residents can still get the medical help they need.

You don’t have to search far to find the perfect blend of proper nutrition, social and physical activity, and readily available medical care. Choosing a

Franklin Parkcommunity is the smart way for seniors to secure a happier – and healthier – retirement.

Amenities and Features

  • Library
  • Game Room
  • Activity Center
  • Fitness Center
  • Full Service Kitchen / dining
  • Bistro dining
  • Bar
  • Computer lab
  • Theater
  • Community BBQ / Grill
  • Ball Room
  • Country Store
  • Transportation
  • Courtyards
  • On-site Fitness Coordinator
  • Smoothie bar
  • Activities Director
  • R Water
  • Concierge Services
  • Onsite Medical, dental & podiatry visits
  • Salon
  • Pool (interior)

Map of Franklin Park Alamo Heights

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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