Brookdale Hollywood Park

Offers Assisted Living and Memory Care

16 Reviews
16911 San Pedro, San Antonio, TX 78232
Call (800) 385-2527
Brookdale Hollywood Park (800) 385-2527

Independent and Assisted Living new residents receive $500 off the 1st full month and 4th full month free Base Rent. Must take financial possession by 1/31//2021. Ask for details when you tour.

Reviews of Brookdale Hollywood Park

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Assisted Living Reviews for Brookdale Hollywood Park

October 31, 2014

By Gladys11

I visited this facility

I was very pleased with the staff at Emeritus. They were very courteous, and they went out of their way to answer my questions and to be there for us. Everything was just fine. It just wasn't as open as the place my father's staying at and the area wasn't conducive to being outdoors. They had activities, and they had people that came in to entertain the people, which I found to be very good.

March 27, 2014

By Caring78969750

I visited this facility

From all the facilities we've looked at, we preferred Emeritus at Hollywood Park. It just fit all the requirements we needed and it's close to where I live. We also like their prices. The facility was very clean and very well taken care of. I went to their dining room and it is almost setup like a restaurant. The staff seemed really qualified. People were doing activities like playing cards or bridge. They have programs that went on all day long. They had shopping trips. They had in-house hair stylist, manicure, pedicure; just pretty much everything you would want. Everyone seemed to be really having a good time. Overall, it's an excellent facility and it was almost like staying at a little mini resort.

July 29, 2013

By sharonanng

I am a friend or relative of resident

My parents have lived at this facility for nearly 3 years. While the adjustment moving from a home into another life-style was difficult, they have adjusted and the current staff is caring and easy to work with. The quality and taste of the food has improved greatly in recent months and the care-givers have become friends. Additionally, the recent remodel looks lovely.. Thanks for all you do!

July 29, 2013

By Linda63014650

I am a friend or relative of a resident

Mom is in Emeritus in Hollywood Park. The staff was very nice, very courteous and very pleasant to talk to and informative of what's going on. We have a good deal with them. The food is really good and the dining area is really nice. Since, they have some pretty elderly and incapacitated people in their section, there's not a whole lot of activities, but they do have bingos, dominos and cards and they have a small exercise room.

February 16, 2013

By Ksgardner

I am a friend or relative of resident

My grandma has lived here for awhile and they are the worst facility ever. Every year this facility has declined and the residents are being totally neglected to the point where their health is compromised. My grandmother hasn't been bathed in weeks and this is a for profit corporation that seems more interested in cutting costs and making money than caring for the people who are currently paying to be there. There is a new staff every couple months and I absolutely warn you to stay away if you love your family.

Provider Response

We are sorry you feel that your grandmother is not receiving the care she deserves. We are very surprised and puzzled by this review since we have not heard anything from your family directly. We are extremely concerned by this information and we will be reaching out to your family members to follow up on this feedback.

Also, if you feel we are not meeting your expectations of care, we would like to hear from you. We have several avenues for expressing your concerns, which include speaking with the staff at the community directly. If you would prefer a more anonymous way of expressing your concerns, we have our Ethics First program, which is a way for you to share your valuable feedback with us, openly and confidentially at We look forward to hearing from you.

October 16, 2012

By Samplergal

I visited this facility

i moved a relative n three weeks ago. Despite promises to have a fridge upon arrival, it took three weeks. First week the food was good; since then it has been terrible. The sales staff makes promises and is very pleasant but NEVER follows up. Check-in process was non-existent. Took three weeks to get a mail box key. My Mom followed suggested route to dining room which meant she went outside. she fell and could not get up. she was not found for at least 10 minutes. when I arrived, two attendants were literally ringing their hands. Multiple vanancies in this facility. We are disappointed and heartsick. Moving is very difficult on old folks!

June 11, 2012

By commercesd

I visited this facility

We visited the Emeritus at Hollywood Park while searching for a suitable assisted living facility for my friend's brother. Many of his family members live in the area, so this would be an ideal place for him to live. The outer grounds looked well-kept and pleasant. The staff greeted us and seemed very warm and friendly - which is the most important thing to the family. The interior was inviting and we could smell fresh flowers. As we walked through the building, we could see residents enjoy the many nooks and crannies where ample seating areas adorn the many windows. We saw residents of many ambulation - all of whom seemed to be well cared for, content and engaged in their lives. The many recreational activities include trips to visit the local and surrounding area cultural and entertainment hubs such as art galleries and museums, eateries and other cultural events, like fairs and festivals. They also host monthly birthday parties for residents at the facility which they encourage friends and family to attend. The exercise center includes daily yoga and aerobics exercise classes. Residents can also safely navigate the lovely garden pathways and courtyards. The private rooms were all clean, well-kept and conveniently designed. They take the time to personalize to each resident's tastes. The residents enjoy a pleasant dining experience where original the cooks create many different interesting dishes. Every resident appeared to be very well cared for in a peaceful, yet fun environment by kind, caring and attentive staff.

November 01, 2011

By jim frampton

I am a friend or relative of a resident

I will be placing my spouse into this faclility tomorrow. I visited before making the decision. I found the property clean and the staff seem very engaged with the residents. The check in process was done professionally. I hope for a good relationship and very good care for my spouse.
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Questions about Brookdale Hollywood Park

What ongoing training does the staff receive in dementia care?

Required monthly in-service along with dementia care training.

Describe the overall population of assisted living residents at Brookdale Hollywood Park. What is their average age? What are their favorite things to do?

Active residents that enjoy bingo, dominoes, and seeing live performances. Average age of our residents is 88.

What programs or activities does Brookdale Hollywood Park offer to enrich residents' well-being?

B-Fit, Happy hour, chain of thought, resident outings and PAWS Animal Therapy.

What places are near Brookdale Hollywood Park or within walking distance for assisted living residents to enjoy?

Texas Road House restaurant is next door.

What transportation services does Brookdale Hollywood Park offer to assisted living residents?

We provide transportation to doctor appointments on Tuesdays and Thursdays, and shopping outings on Mondays.

What makes the chef or dining program at Brookdale Hollywood Park exceptional? What kind of menu can assisted living residents expect?

Restaurant style dining with an always available menu.

What safety features or security measures does Brookdale Hollywood Park offer to assisted living residents?

Emergency call system and emergency pendants.

How does Brookdale Hollywood Park keep residents' families informed about their loved ones?

Open lines of communication via telephone, in person, e-mails and news letters.

What is the care staff-to-resident ratio at Brookdale Hollywood Park during daytime and nighttime hours?

We have a wonderful program which allows us to match our staffing to our current resident needs; along with a standard “safety staffing number”.

If Brookdale Hollywood Park accepts dogs or cats, what indoor/outdoor areas can they enjoy?

The courtyard is available.

What ongoing senior care training does the staff receive?

Required monthly in-service.

How many staffers are on duty in the daytime and overnight?

We have a wonderful program which allows us to match our staffing to our current resident needs; along with a standard “safety staffing number”.

What safety features or security measures does Brookdale Hollywood Park provide to protect residents who wander?

Memory care community is onsite.

What programs or activities does Brookdale Hollywood Park offer to keep residents engaged? How does the staff engage residents' long-term memories?

Clare Bridge Daily Path and activities designed according to individual interest.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The Health and Wellness Director will assess our residents every six months unless there is a change in condition.

What techniques does Brookdale Hollywood Park use to support memory care residents during mealtimes?

Cueing and assistance is available when needed.

How does Brookdale Hollywood Park keep residents' families informed about their loved ones' health?

Open lines of communication via telephone, in person, e-mails and news letters.

Describe the neighborhood around Brookdale Hollywood Park. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Well established high end neighborhood in Hollywood Park Texas.

Is Brookdale Hollywood Park affiliated with a hospital if more care is needed?

Residents are able to pick their hospital of choice.

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Services and Amenities of Brookdale Hollywood Park

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments
  • Housing Extra: 62 Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping

Health services

  • Medication Management


  • Offsite Activities
  • Religious Services

Guest services

  • Guest Parking


  • English


  • Respite Care
  • Minimum Age: 65
  • Pets: Small Pets Allowed


  • State Licenses: 0-30200
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About Brookdale Hollywood Park

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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Brookdale Hollywood Park

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