I had an outstanding tour in Brookdale Maltsberger. The facility was just redecorated, and so everything looked fresh and new. The staff was welcoming and very informative. I received lots of information specific to my relatives and I enjoyed my interaction with them. They had a variety of apartments and they were very nice. They have been refreshed, so they got fresh paint, new floors, and new furniture. They had a nice calendar where residents were doing a variety of activities. The staff was very familiar with the residents, and it was a very positive environment. They had several common areas, like a nice activity center and nice dining facilities as well.
Brookdale Maltsberger
Offers Assisted Living
10 Reviews
13303 Jones Maltsberger Road, San Antonio, TX 78247
Call
(800) 385-2527
Reviews of Brookdale Maltsberger
Assisted Living Reviews for Brookdale Maltsberger
January 27, 2022
I visited this facility
September 07, 2021
I visited this facility
Brookdale Maltsberger was nice. They were in the middle of construction, so everything was in complete disarray, but aside from that, I'm sure when it's completed, it will be very nice. The people I met were nice and helpful. Nothing was really open, but what we saw was very nice, so we're considering the place. There were people there; they're just in the process of remodeling. They just painted and they're going to be putting in carpets, so everything was moved. I've only interacted with one person, but she has been incredibly helpful and knowledgeable, and she has been able to answer all my questions and give me insight into things. She was great. it was a Saturday, so it wasn't 100% functioning. The other staff members I saw were in the hallway doing stuff.
August 22, 2021
I visited this facility
I went to Brookdale Maltsberger. It was small, the security was good, coming in, everything was right there as soon as you entered, so I didn't care much for it at all. It's an older property too, a little dated. It was clean, but not as open and big as the other one. It wasn't worth the price that they were quoting for the property. The staff was friendly, she wasn't expecting me, however, she did put it together and gave me the tour, gave me the information that I needed. The dining room is small, they had a small room where they could get together, they didn't have a lot of residents, so the dining area, common area, it was like all in one. They don't have specified places for specified events. They showed us a little garden area and a screened-in porch. I liked that the facility is like a circle, so you start from one end and you can walk around the whole complex, and come back to the front.
November 24, 2015
I am a friend or relative of a resident
Brookdale Maltsberger is nicely decorated and safe in a nice, accessible neighborhood. My mother-in-law is there. The staff seems very friendly and caring. They have musicians come in for entertainment. The place is pleasant and has a variety of residents.
September 30, 2015
I am a friend or relative of a resident
Brookdale was kind of old but OK. The care was fine, and my mother was OK. The room had a TV, a small refrigerator, and a bathroom.
July 04, 2015
I visited this facility
I toured Brookdale Maltsberger (Sterling House of Maltsberger). The room they opened up for me to look at was small. I walked in without an appointment, but the woman that was there was nice. She went out of her way to accommodate me.
September 29, 2014
I am a friend or relative of a resident
Sterling House of Maltsberger is excellent. It's very clean and well kept. The staff and the care that they are giving is excellent. The food is excellent too. They have all kinds of activities like bingo and people come in to sing. I would highly recommend this facility.
September 17, 2013
I am a friend or relative of a resident
When my mom was alive, she was in Sterling House. At the beginning, it came across as very homey. The rooms were spacious and pretty good. Their staff was helpful but only to a point. I would have highly rated them at the beginning of my mom's stay there; however, before my mom left, I think her care could have been a lot better. Also their food was terrible. They did have activities but they were just okay. There were activities there that she wasn't really interested in joining. She only participated playing bingo. I think their living environment was okay but my mom wouldn't be happy anywhere but her house.
June 22, 2012
I am a friend or relative of a resident
Well I wasn't there for very long, maybe 30-45 minutes. But I did get to see a good chunk of the area my grandmother was in and it was very clean. Everything was organized and well taken care of. Brightly lit rooms and a friendly staff on the payroll made this a pleasant experience. I would highly recommend this place to anyone that needs this kind of service.
January 16, 2012
I visited this facility
The Sterling House of Maltsberger seemed like a well tended facility when we arrived. It is stylishly designed, with the residents needs in mind. The outer regions were lovely with nicely appointed trees, shrubs and beautiful benches to sit on and enjoy.
The main rooms for socializing were vibrant and cheerful. We saw a variety of seniors enjoying themselves doing a variety of things, from reading and relaxing to exercising and socializing. There were also plenty of areas for socializing, entertaining and dining.
The dining rooms were cozy and also large enough to enjoy communal dining. The food prepared looked really appetizing, as did the snacks -- all of which is offered throughout the day as residents desire them.
The private apartments were homey, well designed for easy access and safety. Each one come equipped with everything the residents need, plus access to assistance any time.
They encourage all seniors to participate in a variety of physical activity, from exercise training, to walking and enjoying outside excursions. They design agendas according to the needs of each resident, who can decide which things they would like to take part in.
In addition to the usual activities offered, the residents can also participate in social programs which allow them to give back in the community with skills such as tutoring, mentoring or disciplines they have been trained or worked in.
The entire facility is designed for easy access for people of varied levels of mobility, which provides an inclusive environment for everyone. It was clear that the residents are very well taken care of here and very happy.
Questions about Brookdale Maltsberger
Describe the overall population of assisted living residents at Brookdale Maltsberger. What is their average age? What are their favorite things to do?
Active resident population that likes bingo, music and outings. Average age is 83.
What programs or activities does Brookdale Maltsberger offer to enrich residents' well-being?
Flex your brain, Be-fit exercise, music and resident outings.
What places are near Brookdale Maltsberger or within walking distance for assisted living residents to enjoy?
McCallister Park across the street.
What transportation services does Brookdale Maltsberger offer to assisted living residents?
Resident outings.
What makes the chef or dining program at Brookdale Maltsberger exceptional? What kind of menu can assisted living residents expect?
Restaurant style dining. 23 years of combined associate experience in the dining room.
What safety features or security measures does Brookdale Maltsberger offer to assisted living residents?
Coded access, call buttons in apartments, grab bars in bathroom and walk in showers.
How does Brookdale Maltsberger keep residents' families informed about their loved ones?
Open lines of communication between associates and families.
What is the care staff-to-resident ratio at Brookdale Maltsberger during daytime and nighttime hours?
We have a wonderful program which allows us to match our staffing to our current resident needs; along with a standard “safety staffing number”.
If Brookdale Maltsberger accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Enclosed courtyard area or across the street at McAlister Park.
What ongoing senior care training does the staff receive?
Mandatory monthly in-services.
What safety features or security measures does Brookdale Maltsberger provide to protect residents who wander?
Coded access.
Services and Amenities of Brookdale Maltsberger
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Security Gate
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
- Spanish
General
- Respite Care
- Minimum Age: 65
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- State Licenses: 350
About Brookdale Maltsberger
Brookdale Maltsberger provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
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