Brookdale Oakwell

Offers Assisted Living and Memory Care

18 Reviews

3360 Oakwell Court

San Antonio

78218

Brookdale Oakwell

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4.4 18

Kenneth 2021-08-07 We researched the staff ratio to resident ratio at Brookdale Oakwell, and it was about the poorest in San Antonio. We declined Brookdale for that reason. My mom us also very happy at home. What we choose was just slightly more than Brookdale. She has a live-in caretaker. The apartment layout at Brookdale was a bit better than the other place we toured, and it was a bit larger. We checked into the staff and resident ratio, and it was pretty poor. I talked to a few of the residents, and they said they would call and someone would never show up. That concerned me quite a bit. It's a pretty facility and the rooms are nicer. We saw some people playing bingo and their dining hall. I visited this facility

5 2 1

Donna 2021-06-21 Brookdale Oakwell was very nice. It was less expensive, which was nice, because they were running a 20 percent discount. It was older, it felt closed in to me, and it had an older smell to it, but the people were very nice, and it seemed like it was well run. The room they were going to give me needed new carpet, so seeing it as not yet clean was kind of a turnoff. The staff was very good, informative, and knowledgeable. I visited this facility

5 4 1

revierwer02102020 2020-02-19 Our tour at Brookdale Oakwell was fine. They only have two apartment sizes, from inexpensive to very expensive, with nothing in-between. I only met one staff member. They provide transportation except on weekends; they have their own little bus. They take their residents to three or four places during the week if they want to go. I visited this facility

5 4 1

Doris 2019-08-05 My mother is at Brookdale Oakwell. I'm very pleased with it, and it's very impressive. They've been very good, they've done everything they said they were going to do. Other friends who have family in different cities also with Brookdale have been pleased and thrilled. Everything has been great. The staff is courteous, and the food has been excellent. They come in and clean and take care of everything. The food presentation is great, the aroma, everything's very well prepared, and it's like going to a nice restaurant. They take them out on field trips, play games, puzzles, and bingo. I've walked in there different times of the day, and it's always been the same. They're very kind to people. There's nothing negative to say. I am a friend or relative of a current/past resident

5 5 1

Paula 2018-12-19 Brookdale Oakwell was a good community. The room was too small, which was a big factor. I liked the courtyard area. The place was off the road and in a quiet neighborhood. I visited this facility

5 4 1

Phoenix345037 2016-09-30 I visited Brookdale. I liked the atmosphere, and the staff was friendly. Everything was fine with the tour and with the people there. I visited this facility

5 4 1

Andrea31 2016-02-09 I did go to Brookdale Oakwell for my husband. They were very personable, and friendly. They seemed sincere. They asked a lot of questions on what we really need, and what I want for my husband. They showed me one room where somebody has been living, and it was nice. It had a restroom, and a TV. It was very nice. I visited this facility

5 5 1

CL1 2016-02-09 Mom has been at Brookdale Oakwell for ten years. Nine years it was managed by another company before Brookdale took over, and that is the reason we left. Before Brookdale, things were well-managed, and the pricing was fair. After they took over, the prices went sky-high. The activities became less, and the food was never improved. The staff were okay. It’s the new management that is not good. The food became terrible. I am a friend or relative of a resident

5 4 1

Mrs C1 2015-04-27 Brookdale was an OK place and looked fine. I didn’t have any negative comments about it at all. It was clean to me, and the staff was nice and accommodating. The rooms were fine and looked OK. I like the fact they changed the carpets out, and I like the idea that they had memory care. I visited this facility

5 4 1

Caring5803 2014-08-13 Emeritus at Oakwell Farms (3360 Oakwell Court) was beautiful, but it was way too expensive. It was wonderful; I loved it. The rooms were a little smaller, but they were of adequate size. The staff seemed really friendly. It was just a beautiful place. The dining room was very nice. I visited this facility

5 5 1

Pamela14 2013-09-26 Mom has been at Emeritus at Oakwell Farms for a week and so far so good. They have given my mom extra care. They have a lot of activities. They take the residents to the doctor's appointments. They also take them to Walmart and Target. I am a friend or relative of a resident

5 5 1

Diane33 2013-08-11 I would love to place my husband at Emeritus at Oakwell Farms if he was eligible because they seemed to be very good, but they don't take patients who had feeding tubes on their stomach. But they seemed to be a very nice place to go. Their rooms were very nice and had kitchen facilities. Their dining room was in an average size. They had lots of activities. What I liked best about them was the fact that they seemed to know all their residents and they were able to personalize things. They seemed to really want to help them. I was impressed. I visited this facility

5 5 1

Susan A 2012-11-21 I did not interview other facilities! The facility my parents are in is a small complex which they adjusted too better than a larger facility! It is a good place but visit often!! It does go with a high turnover! Overall it is a good place! I am a friend or relative of a resident

5 3 1

commercesd 2012-06-11 We went to visit the Emeritus at Oakwell Farms assisted living facility since we happened to be in the vicinity looking at other places to consider for my brother's friend. The grounds looked well tended and maintained, with plenty of nice trees and shrubs. The communal areas were nicely designed with easy to access furniture and a comforting decor. There were plenty of nice areas for quiet time as well as socializing with other residents and friends, family and other visitors. The dining rooms include both casual and formal options. Their menus offer a variety of healthy food options. The food we saw looked nutritious, delicious and smelled really good, too. The snacks also looked interesting and healthy with a nice mix of nutritious options. We also liked that they encourage drinking plenty of fluids for healthy hydration each day. The private areas were nicely decorated and personalized for the residents and it was clear that they enjoy their surroundings a great deal. The seniors are encouraged to enjoy physical activity as much as possible. They may take exercise classes such as yoga and aerobics, or use the weight training and other equipment. They may also enjoy the outer walk ways around the building and courtyard. The facility is close to the metro area so that residents may enjoy all of the local events, art, culture, music, shopping and fine and casual dining offered. We could really see that the residents are treated with care, kindness and respect so that they are very well cared for at all times. I visited this facility

5 5 1

mary4 2011-09-13 Kingsley Place at Oakwell in San Antonio is an excellent assisted living community. It is now known as Emeritus Senior Living. My dear grandmother who raised me, lived there for two years, 2002-2003. I visited many times and never saw anything that did not seem right. //The facility has 80 apartments for seniors. Each of these is unique because the residents or their families can furnish them any way they wish. My grandmother's room was furnished entirely with her own belongings. Pictures of loved ones are an important detail to help the resident remember faces and names. At Kingsley, the residents can display their photos or other favorite things in a display box outside their apartment.// Kingsley Place has an open dining area where all meals are served. There is plenty of room for visitors to sit and visit with the residents. //My favorite part of Kingsley Place was the beautiful courtyard with walking trails. There, one could sit and visit, or walk. There was a garden that was planted and cared for by the residents. //Other activities included games to help with coordination and balance (on-site rehabilitation at any level, sit down games such as crossword puzzles and other memory games to help the residents stay mentally engaged. Of course, there was a large TV in the living area (which was rarely used other than to watch the evening news.) Plenty of large print reading materials were always available. //To summarize my review I would describe Kingsley Place as a large, comfortable home with its peripheral apartments surrounding it. The cooks were excellent and the staff kind and caring, giving the seniors just enough freedom for them to feel that they could still do many things. //Some of the amenities included a beauty shop and bathing facilities for those who needed help bathing. //I would recommend this place to anyone looking for elder care in the Oakwell Farms area. I am a friend or relative of resident

5 5 1

Luther 2021-02-17 My wife is at Brookdale Oakwell. It is close to where I live. The staff is very good, knowledgeable, and friendly. I have not tasted the food myself, but she enjoys it. They have games, and they also have memory games. It's really nice. They're friendly, and they help you out a lot. I think it is a good place. I am a friend or relative of a current/past resident

5 5 1

Patricia 2021-01-26 I did an in-person tour of Brookdale Oakwell. It seemed very nice and very upscale. The person that I visit with who was the marketing person was very, very nice also. The facilities were just very clean and very neat, but my husband's sister was helping me choose and she preferred another one and just because we had a good friend whose husband was there, and their experience was so good and they were so responsive. But I'm generous about rating Brookdale Oakwell since they were very nice. I visited this facility

5 5 1

Debra 2019-10-21 I liked that Brookdale Oakwell was clean and that the people were courteous. There's a studio and a regular room, and they're equipped with a bathroom and a chair in there. They also have a vanity. The studio can have up to two people. They have 24-hour care there, covered parking, and I like that you need a code to get in, which makes it very secure. I visited this facility

5 5 1

3360 Oakwell Court, San Antonio, TX 78218

Call (800) 385-2527

Brookdale Oakwell (800) 385-2527

PROMOTION! 7 days

AL: 20% permanent discount or 2 months rent-free. MC: 2 months rent frree. Ask the community for details.

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Reviews of Brookdale Oakwell

18 Reviews Write a review

Food

(2 Reviews)

Staff

(7 Reviews)

Facility

(6 Reviews)

Activities

(2 Reviews)

Value

(2 Reviews)

Assisted Living Reviews for Brookdale Oakwell

August 07, 2021

By Kenneth

I visited this facility

We researched the staff ratio to resident ratio at Brookdale Oakwell, and it was about the poorest in San Antonio. We declined Brookdale for that reason. My mom us also very happy at home. What we choose was just slightly more than Brookdale. She has a live-in caretaker. The apartment layout at Brookdale was a bit better than the other place we toured, and it was a bit larger. We checked into the staff and resident ratio, and it was pretty poor. I talked to a few of the residents, and they said they would call and someone would never show up. That concerned me quite a bit. It's a pretty facility and the rooms are nicer. We saw some people playing bingo and their dining hall.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

June 21, 2021

By Donna

I visited this facility

Brookdale Oakwell was very nice. It was less expensive, which was nice, because they were running a 20 percent discount. It was older, it felt closed in to me, and it had an older smell to it, but the people were very nice, and it seemed like it was well run. The room they were going to give me needed new carpet, so seeing it as not yet clean was kind of a turnoff. The staff was very good, informative, and knowledgeable.

February 19, 2020

By revierwer02102020

I visited this facility

Our tour at Brookdale Oakwell was fine. They only have two apartment sizes, from inexpensive to very expensive, with nothing in-between. I only met one staff member. They provide transportation except on weekends; they have their own little bus. They take their residents to three or four places during the week if they want to go.

August 05, 2019

By Doris

I am a friend or relative of a current/past resident

My mother is at Brookdale Oakwell. I'm very pleased with it, and it's very impressive. They've been very good, they've done everything they said they were going to do. Other friends who have family in different cities also with Brookdale have been pleased and thrilled. Everything has been great. The staff is courteous, and the food has been excellent. They come in and clean and take care of everything. The food presentation is great, the aroma, everything's very well prepared, and it's like going to a nice restaurant. They take them out on field trips, play games, puzzles, and bingo. I've walked in there different times of the day, and it's always been the same. They're very kind to people. There's nothing negative to say.

December 19, 2018

By Paula

I visited this facility

Brookdale Oakwell was a good community. The room was too small, which was a big factor. I liked the courtyard area. The place was off the road and in a quiet neighborhood.

September 30, 2016

By Phoenix345037

I visited this facility

I visited Brookdale. I liked the atmosphere, and the staff was friendly. Everything was fine with the tour and with the people there.

February 09, 2016

By Andrea31

I visited this facility

I did go to Brookdale Oakwell for my husband. They were very personable, and friendly. They seemed sincere. They asked a lot of questions on what we really need, and what I want for my husband. They showed me one room where somebody has been living, and it was nice. It had a restroom, and a TV. It was very nice.

February 09, 2016

By CL1

I am a friend or relative of a resident

Mom has been at Brookdale Oakwell for ten years. Nine years it was managed by another company before Brookdale took over, and that is the reason we left. Before Brookdale, things were well-managed, and the pricing was fair. After they took over, the prices went sky-high. The activities became less, and the food was never improved. The staff were okay. It’s the new management that is not good. The food became terrible.

April 27, 2015

By Mrs C1

I visited this facility

Brookdale was an OK place and looked fine. I didn’t have any negative comments about it at all. It was clean to me, and the staff was nice and accommodating. The rooms were fine and looked OK. I like the fact they changed the carpets out, and I like the idea that they had memory care.

August 13, 2014

By Caring5803

I visited this facility

Emeritus at Oakwell Farms (3360 Oakwell Court) was beautiful, but it was way too expensive. It was wonderful; I loved it. The rooms were a little smaller, but they were of adequate size. The staff seemed really friendly. It was just a beautiful place. The dining room was very nice.

September 26, 2013

By Pamela14

I am a friend or relative of a resident

Mom has been at Emeritus at Oakwell Farms for a week and so far so good. They have given my mom extra care. They have a lot of activities. They take the residents to the doctor's appointments. They also take them to Walmart and Target.

August 11, 2013

By Diane33

I visited this facility

I would love to place my husband at Emeritus at Oakwell Farms if he was eligible because they seemed to be very good, but they don't take patients who had feeding tubes on their stomach. But they seemed to be a very nice place to go. Their rooms were very nice and had kitchen facilities. Their dining room was in an average size. They had lots of activities. What I liked best about them was the fact that they seemed to know all their residents and they were able to personalize things. They seemed to really want to help them. I was impressed.

November 21, 2012

By Susan A

I am a friend or relative of a resident

I did not interview other facilities! The facility my parents are in is a small complex which they adjusted too better than a larger facility! It is a good place but visit often!! It does go with a high turnover! Overall it is a good place!

June 11, 2012

By commercesd

I visited this facility

We went to visit the Emeritus at Oakwell Farms assisted living facility since we happened to be in the vicinity looking at other places to consider for my brother's friend. The grounds looked well tended and maintained, with plenty of nice trees and shrubs. The communal areas were nicely designed with easy to access furniture and a comforting decor. There were plenty of nice areas for quiet time as well as socializing with other residents and friends, family and other visitors. The dining rooms include both casual and formal options. Their menus offer a variety of healthy food options. The food we saw looked nutritious, delicious and smelled really good, too. The snacks also looked interesting and healthy with a nice mix of nutritious options. We also liked that they encourage drinking plenty of fluids for healthy hydration each day. The private areas were nicely decorated and personalized for the residents and it was clear that they enjoy their surroundings a great deal. The seniors are encouraged to enjoy physical activity as much as possible. They may take exercise classes such as yoga and aerobics, or use the weight training and other equipment. They may also enjoy the outer walk ways around the building and courtyard. The facility is close to the metro area so that residents may enjoy all of the local events, art, culture, music, shopping and fine and casual dining offered. We could really see that the residents are treated with care, kindness and respect so that they are very well cared for at all times.

September 13, 2011

By mary4

I am a friend or relative of resident

Kingsley Place at Oakwell in San Antonio is an excellent assisted living community. It is now known as Emeritus Senior Living. My dear grandmother who raised me, lived there for two years, 2002-2003. I visited many times and never saw anything that did not seem right. //The facility has 80 apartments for seniors. Each of these is unique because the residents or their families can furnish them any way they wish. My grandmother's room was furnished entirely with her own belongings. Pictures of loved ones are an important detail to help the resident remember faces and names. At Kingsley, the residents can display their photos or other favorite things in a display box outside their apartment.// Kingsley Place has an open dining area where all meals are served. There is plenty of room for visitors to sit and visit with the residents. //My favorite part of Kingsley Place was the beautiful courtyard with walking trails. There, one could sit and visit, or walk. There was a garden that was planted and cared for by the residents. //Other activities included games to help with coordination and balance (on-site rehabilitation at any level, sit down games such as crossword puzzles and other memory games to help the residents stay mentally engaged. Of course, there was a large TV in the living area (which was rarely used other than to watch the evening news.) Plenty of large print reading materials were always available. //To summarize my review I would describe Kingsley Place as a large, comfortable home with its peripheral apartments surrounding it. The cooks were excellent and the staff kind and caring, giving the seniors just enough freedom for them to feel that they could still do many things. //Some of the amenities included a beauty shop and bathing facilities for those who needed help bathing. //I would recommend this place to anyone looking for elder care in the Oakwell Farms area.

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Memory Care Reviews for Brookdale Oakwell

February 17, 2021

By Luther

I am a friend or relative of a current/past resident

My wife is at Brookdale Oakwell. It is close to where I live. The staff is very good, knowledgeable, and friendly. I have not tasted the food myself, but she enjoys it. They have games, and they also have memory games. It's really nice. They're friendly, and they help you out a lot. I think it is a good place.

January 26, 2021

By Patricia

I visited this facility

I did an in-person tour of Brookdale Oakwell. It seemed very nice and very upscale. The person that I visit with who was the marketing person was very, very nice also. The facilities were just very clean and very neat, but my husband's sister was helping me choose and she preferred another one and just because we had a good friend whose husband was there, and their experience was so good and they were so responsive. But I'm generous about rating Brookdale Oakwell since they were very nice.

October 21, 2019

By Debra

I visited this facility

I liked that Brookdale Oakwell was clean and that the people were courteous. There's a studio and a regular room, and they're equipped with a bathroom and a chair in there. They also have a vanity. The studio can have up to two people. They have 24-hour care there, covered parking, and I like that you need a code to get in, which makes it very secure.

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Questions about Brookdale Oakwell

What ongoing training does the staff receive in dementia care?

Monthly in-service and as needed, 16 credit hours per year in geriatrics. Plus, 12 additionally hours in dementia care.

Describe the overall population of assisted living residents at Brookdale Oakwell. What is their average age? What are their favorite things to do?

Average age is 70's. We have an active population of residents who enjoy socializing and resident outings.

What programs or activities does Brookdale Oakwell offer to enrich residents' well-being?

Daily fitness, brain stimulating activities, reminiscing, music therapy, pet therapy, socialization, spiritual

What places are near Brookdale Oakwell or within walking distance for assisted living residents to enjoy?

Medical professionals, walking trail, a café, we provide transportation to shopping centers, restaurants, etc.

What transportation services does Brookdale Oakwell offer to assisted living residents?

Transportation services are available for doctors’ appointments, therapy appointments, socialization events, gym and swimming pool.

What makes the chef or dining program at Brookdale Oakwell exceptional? What kind of menu can assisted living residents expect?

The residents choose from a menu at every meal. There is a wide variety of menu options, including sandwiches to prime rib, specialized Brookdale seasonings on every table, dietician planned meals and all meals are served restaurant style.

What safety features or security measures does Brookdale Oakwell offer to assisted living residents?

Doors lock after 7pm, visitor sign in/out, nightly checks every two hours, emergency call system in every room including call pendants.

How does Brookdale Oakwell keep residents' families informed about their loved ones?

Open lines of communities with families via phone, in person or e-mail.

What is the care staff-to-resident ratio at Brookdale Oakwell during daytime and nighttime hours?

We have a wonderful program which allows us to match our staffing to our current resident needs; along with a standard “safety staffing number”.

If Brookdale Oakwell accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Enclosed courtyard

What ongoing senior care training does the staff receive?

Monthly in-service and as needed, 16 credit hours per year in geriatrics

How many staffers are on duty in the daytime and overnight?

1 associate per 5 residents.

What safety features or security measures does Brookdale Oakwell provide to protect residents who wander?

If residents begin to wandering they will transition to our memory care.

What programs or activities does Brookdale Oakwell offer to keep residents engaged? How does the staff engage residents' long-term memories?

We follow the Clare Bridge Daily Path Program.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Health and Wellness Director will assess our residents every six month unless there is a change in condition.

What techniques does Brookdale Oakwell use to support memory care residents during mealtimes?

Cluster groups, residents get to choose what they would like, positive reinforcement and cueing.

How does Brookdale Oakwell keep residents' families informed about their loved ones' health?

Open lines of communities with families via phone, in person or e-mail.

Describe the neighborhood around Brookdale Oakwell. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Business district/residential neighborhood

Is Brookdale Oakwell affiliated with a hospital if more care is needed?

The family has their choice which hospital they use.

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Services and Amenities of Brookdale Oakwell

Room and housing options

Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals
Dining Extra: Private Dining Room

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio
Resident Parking

Cleaning services

Housekeeping

Health services

Medication Management

Guest services

Guest Parking

Languages

English

General

Respite Care
Minimum Age: 65
Pets: Yes

Licenses

State Licenses: 0-30087

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About Brookdale Oakwell

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services

Daily assistance with bathing and dressing
Medication management
Dining assistance and special diets
Assistance with reminders and redirection
Escorts and assistance with walking
Emergency response call system
Housekeeping
Laundry and linen service

Brookdale Oakwell

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Memory Care Reviews for Brookdale Oakwell

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