My mother is at Brookdale Oakwell. I'm very pleased with it, and it's very impressive. They've been very good, they've done everything they said they were going to do. Other friends who have family in different cities also with Brookdale have been pleased and thrilled. Everything has been great. The staff is courteous, and the food has been excellent. They come in and clean and take care of everything. The food presentation is great, the aroma, everything's very well prepared, and it's like going to a nice restaurant. They take them out on field trips, play games, puzzles, and bingo. I've walked in there different times of the day, and it's always been the same. They're very kind to people. There's nothing negative to say.
Brookdale Oakwell
Offers Assisted Living and Memory Care
13 Reviews
3360 Oakwell Court, San Antonio, TX 78218
Call
(800) 385-2527
Reviews of Brookdale Oakwell
Assisted Living Reviews for Brookdale Oakwell
August 05, 2019
I am a friend or relative of a current/past resident
December 19, 2018
I visited this facility
Brookdale Oakwell was a good community. The room was too small, which was a big factor. I liked the courtyard area. The place was off the road and in a quiet neighborhood.
September 30, 2016
I visited this facility
I visited Brookdale. I liked the atmosphere, and the staff was friendly. Everything was fine with the tour and with the people there.
February 09, 2016
I visited this facility
I did go to Brookdale Oakwell for my husband. They were very personable, and friendly. They seemed sincere. They asked a lot of questions on what we really need, and what I want for my husband. They showed me one room where somebody has been living, and it was nice. It had a restroom, and a TV. It was very nice.
February 09, 2016
I am a friend or relative of a resident
Mom has been at Brookdale Oakwell for ten years. Nine years it was managed by another company before Brookdale took over, and that is the reason we left. Before Brookdale, things were well-managed, and the pricing was fair. After they took over, the prices went sky-high. The activities became less, and the food was never improved. The staff were okay. It’s the new management that is not good. The food became terrible.
April 27, 2015
I visited this facility
Brookdale was an OK place and looked fine. I didn’t have any negative comments about it at all. It was clean to me, and the staff was nice and accommodating. The rooms were fine and looked OK. I like the fact they changed the carpets out, and I like the idea that they had memory care.
August 13, 2014
I visited this facility
Emeritus at Oakwell Farms (3360 Oakwell Court) was beautiful, but it was way too expensive. It was wonderful; I loved it. The rooms were a little smaller, but they were of adequate size. The staff seemed really friendly. It was just a beautiful place. The dining room was very nice.
January 30, 2014
I visited this facility
I think that Emeritus might be typical of a lot of places. It was not very warm, nothing wrong with it. I didn't run away screaming thinking Oh no, no, no. The landscaping, I guess, looked uncared for and when I first came in, there was a woman sitting in the entrance in her wheelchair all by herself and there is just no great outdoor space, I wasn't impressed. They could have more attractive activity areas and outdoor areas where people can gather and make it feel a little bit more like a community.
September 26, 2013
I am a friend or relative of a resident
Mom has been at Emeritus at Oakwell Farms for a week and so far so good. They have given my mom extra care. They have a lot of activities. They take the residents to the doctor's appointments. They also take them to Walmart and Target.
August 11, 2013
I visited this facility
I would love to place my husband at Emeritus at Oakwell Farms if he was eligible because they seemed to be very good, but they don't take patients who had feeding tubes on their stomach. But they seemed to be a very nice place to go. Their rooms were very nice and had kitchen facilities. Their dining room was in an average size. They had lots of activities. What I liked best about them was the fact that they seemed to know all their residents and they were able to personalize things. They seemed to really want to help them. I was impressed.
November 21, 2012
I am a friend or relative of a resident
I did not interview other facilities! The facility my parents are in is a small complex which they adjusted too better than a larger facility! It is a good place but visit often!! It does go with a high turnover! Overall it is a good place!
June 11, 2012
I visited this facility
We went to visit the Emeritus at Oakwell Farms assisted living facility since we happened to be in the vicinity looking at other places to consider for my brother's friend.
The grounds looked well tended and maintained, with plenty of nice trees and shrubs. The communal areas were nicely designed with easy to access furniture and a comforting decor. There were plenty of nice areas for quiet time as well as socializing with other residents and friends, family and other visitors.
The dining rooms include both casual and formal options. Their menus offer a variety of healthy food options. The food we saw looked nutritious, delicious and smelled really good, too. The snacks also looked interesting and healthy with a nice mix of nutritious options.
We also liked that they encourage drinking plenty of fluids for healthy hydration each day.
The private areas were nicely decorated and personalized for the residents and it was clear that they enjoy their surroundings a great deal.
The seniors are encouraged to enjoy physical activity as much as possible. They may take exercise classes such as yoga and aerobics, or use the weight training and other equipment. They may also enjoy the outer walk ways around the building and courtyard.
The facility is close to the metro area so that residents may enjoy all of the local events, art, culture, music, shopping and fine and casual dining offered.
We could really see that the residents are treated with care, kindness and respect so that they are very well cared for at all times.
September 13, 2011
I am a friend or relative of resident
Kingsley Place at Oakwell in San Antonio is an excellent assisted living community. It is now known as Emeritus Senior Living. My dear grandmother who raised me, lived there for two years, 2002-2003. I visited many times and never saw anything that did not seem right. //The facility has 80 apartments for seniors. Each of these is unique because the residents or their families can furnish them any way they wish. My grandmother's room was furnished entirely with her own belongings. Pictures of loved ones are an important detail to help the resident remember faces and names. At Kingsley, the residents can display their photos or other favorite things in a display box outside their apartment.// Kingsley Place has an open dining area where all meals are served. There is plenty of room for visitors to sit and visit with the residents. //My favorite part of Kingsley Place was the beautiful courtyard with walking trails. There, one could sit and visit, or walk. There was a garden that was planted and cared for by the residents. //Other activities included games to help with coordination and balance (on-site rehabilitation at any level, sit down games such as crossword puzzles and other memory games to help the residents stay mentally engaged. Of course, there was a large TV in the living area (which was rarely used other than to watch the evening news.) Plenty of large print reading materials were always available. //To summarize my review I would describe Kingsley Place as a large, comfortable home with its peripheral apartments surrounding it. The cooks were excellent and the staff kind and caring, giving the seniors just enough freedom for them to feel that they could still do many things. //Some of the amenities included a beauty shop and bathing facilities for those who needed help bathing. //I would recommend this place to anyone looking for elder care in the Oakwell Farms area.
Questions about Brookdale Oakwell
What ongoing training does the staff receive in dementia care?
Monthly in-service and as needed, 16 credit hours per year in geriatrics. Plus, 12 additionally hours in dementia care.
Describe the overall population of assisted living residents at Brookdale Oakwell. What is their average age? What are their favorite things to do?
Average age is 70's. We have an active population of residents who enjoy socializing and resident outings.
What programs or activities does Brookdale Oakwell offer to enrich residents' well-being?
Daily fitness, brain stimulating activities, reminiscing, music therapy, pet therapy, socialization, spiritual
What places are near Brookdale Oakwell or within walking distance for assisted living residents to enjoy?
Medical professionals, walking trail, a café, we provide transportation to shopping centers, restaurants, etc.
What transportation services does Brookdale Oakwell offer to assisted living residents?
Transportation services are available for doctors’ appointments, therapy appointments, socialization events, gym and swimming pool.
What makes the chef or dining program at Brookdale Oakwell exceptional? What kind of menu can assisted living residents expect?
The residents choose from a menu at every meal. There is a wide variety of menu options, including sandwiches to prime rib, specialized Brookdale seasonings on every table, dietician planned meals and all meals are served restaurant style.
What safety features or security measures does Brookdale Oakwell offer to assisted living residents?
Doors lock after 7pm, visitor sign in/out, nightly checks every two hours, emergency call system in every room including call pendants.
How does Brookdale Oakwell keep residents' families informed about their loved ones?
Open lines of communities with families via phone, in person or e-mail.
What is the care staff-to-resident ratio at Brookdale Oakwell during daytime and nighttime hours?
We have a wonderful program which allows us to match our staffing to our current resident needs; along with a standard “safety staffing number”.
If Brookdale Oakwell accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Enclosed courtyard
What ongoing senior care training does the staff receive?
Monthly in-service and as needed, 16 credit hours per year in geriatrics
How many staffers are on duty in the daytime and overnight?
1 associate per 5 residents.
What safety features or security measures does Brookdale Oakwell provide to protect residents who wander?
If residents begin to wandering they will transition to our memory care.
What programs or activities does Brookdale Oakwell offer to keep residents engaged? How does the staff engage residents' long-term memories?
We follow the Clare Bridge Daily Path Program.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Health and Wellness Director will assess our residents every six month unless there is a change in condition.
What techniques does Brookdale Oakwell use to support memory care residents during mealtimes?
Cluster groups, residents get to choose what they would like, positive reinforcement and cueing.
How does Brookdale Oakwell keep residents' families informed about their loved ones' health?
Open lines of communities with families via phone, in person or e-mail.
Describe the neighborhood around Brookdale Oakwell. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Business district/residential neighborhood
Is Brookdale Oakwell affiliated with a hospital if more care is needed?
The family has their choice which hospital they use.
Services and Amenities of Brookdale Oakwell
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
Cleaning services
- Housekeeping
Health services
- Medication Management
Guest services
- Guest Parking
Languages
- English
General
- Respite Care
- Pets: Yes
Licenses
- State Licenses: 0-30087
About Brookdale Oakwell
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Map of Brookdale Oakwell
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