Windsor House

Lynette

We completed the tour at Windsor House. It was great. We went into the facility and talked with the assistant director and one of the nurses. Then they took us around to the rooms that were available on the backside and let us go into the rooms and see them. We were pleased with it. It was immaculate. The staff said they were fixing to get a facelift, have the walls painted, a new carpet, and everything, and she said that was coming very soon. She was a 5. She was very personable and knowledgeable. We saw the menus and what they were having. We didn't try the food, but we saw the meals at the dining room, and they looked very appetizing.

Stephen Phillips

I lived here three years the employees are very nice to me! The food is great! When I first came here I was180 ponds, I am now at 205. The rooms are very nice. Bingo is a favorite pass time. They are doing a great job keeping us safe from the covid 19. I love the attitude the staff acts towards the residents here!. Some of the employees here help with meals on wheels. They also distribute the medicine in a proper way. The med, techs have a lot of experience! The workers keep a smile on their face! I try to stay in shape my lifting weights.

S.L.

My parents were in Windsor House Greenville for three months. They had a large 1-room and a large bathroom. The people were very helpful and it was always very easy to get in touch with someone. During the corona virus they have always answered phone calls and called us back, so we were very pleased with them. My dad has improved enough to go home. The staff was kind, personable and professional. They also had single rooms, my parents' room was the next size up. There was just enough space for a sitting area, television, you could have fit a college size refrigerator, they had a queen bed, recliners, a lamp, table and TV. They also had larger rooms but they were all filled. Since my parents were there during the quarantine, they couldn't do the activities that they usually do. They normally have trips to Walmart or Target but of course they couldn't do that. For a while they were keeping residents in their rooms, at some point during that time they were doing some crafts and parties on special days. They also have a TV room, a library, a sun porch, and they had a lot of little sitting areas they could go to.

Provider Response

B.S.

The living atmosphere at Windsor House was very good. When we toured, they were playing bingo in the common area and everybody was enjoying that. All the residents that we saw were very friendly. I asked a couple of them how they liked it, and they like it there. There was a person we knew who lived there that we visited before, and she was very happy there. The staff who gave us the tour was very nice, I also spoke to the director and the activities director. She was very friendly, informative, and gave us information that we needed. The only thing about this place was that they didn't have a memory care unit, and we knew that we would need that down the road. That was our only complaint about that place. We saw the dining area but it wasn't during mealtime. They had a lot of activities planned, the only thing we saw was them playing bingo when we were there, but they had different activities during the day. All I can say is that, the person we knew who live there and her family members were happy and they thought it was wonderful.

Provider Response

Maryann

I'm happy with Windsor House. It's a smaller community and they're very attentive. It's not as modern. It's an older facility, but my mom is very happy there. They play typical games like bingo three times a week, they play cards, and watch movies. So far they've caught my mom's interest. It's also affordable compared to the rest. The place is clean.

Mike

My sister is in Windsor House, and everything is good and clean. The staff is good. I don't have a problem with them or the facility. It's an older building, but it's kept up well. They have good activities, like all kinds of crafts, bingo, and trips to different places.

Randy481848

Windsor House was great. I liked that place a lot and was very pleased with it. The dining area was nice and clean. It seemed like a nice place. They gave me a good tour, and I saw the little gym and library, which I was very pleased with.

Johnny584800

We went to Windsor House. It was very clean. They had good food. The only thing about this community is that they wanted my aunt to share a room. She did love the food. That was a good experience. They had good food, and she liked it, but it was out of our price range. Then they wanted us to put an extra $500 down.

J5

We ended up renting an apartment at the Windsor House. It had a very welcoming feel to it, like you were entering a home, and was not very institutional. They’ve been very eager to assist in any way they could. I’ve been able to be there at various times during the day, and every shift is very personable and very caring. They’re going out of their way to be sure that my mother feels at home, looking after her, and being sure that she has what she needs.

Laura113887250

My aunt lived in Windsor House Greenville, so my mother went there before she had to go to skilled nursing. The staff was outstanding other than some issues with medication not being started back or running out of medication and not notifying us on time. The food was wonderful. They had activities everyday, but not as much as some of the other places do. The medication issue was really the only concern that I had. My mom actually had a stroke at that facility. It's not policy for them to check on her during the night, but if somebody had just checked on her during the night, she wouldn't be in the situation she is in.