Brookdale Brushy Creek

RJ

Brookdale Brushy Creek is very nice, they're very good to my mother, and they're very concerned about their residents. Her apartment is small, but it's comfortable. They have activities, a gym, and a wonderful outdoor courtyard. The food is not great, but it's okay. The staff is very caring, but there are only a few of them.

Americus

I visited Brookdale Brushy Creek, it was very impressive, but the location was not conducive to what we wanted to do. They have beautiful rooms and they appeared to have very good amenities. I recommend they visit because it seemed to be a very good place. The staff was very good and she answered my questions.

Shannon

My father is temporarily at Brookdale Brushy Creek, mostly for respite care until he gains his strength from being in the hospital. For what he needs, it's been great. We're really pleased with everything. His room is furnished. Everything is provided except for his own personal belongings. It's fine and it's one of the largest spaces that they have and it's basically what they consider a 2-bedroom. He seems to be happy with the food. For the most part, he's pleased with everything. It's an older facility, but as far as the people, the staff, and the cleanliness, everything seems to be really good. They've been very good to him and good to us. It's completely established and they definitely have a great management staff and they really do well with their team players.

Keith

My mother is in Brookdale Brushy Creek, and so far, it's been great. She loves the food. The people are great; they love her, and they're caring for her. I would recommend it. She has a shared room. When you walk in, there's a bathroom, a little sitting area with a sofa, and a little kitchen that has a tiny refrigerator and some cabinets. They're like in their own room without a door. They have curtains, which we really liked because she's sharing but has her own room. It's a good location. They do have a central courtyard that they can go sit. They do a lot with the people there. They have couples there who just need some extra assistance. If one spouse needs help, I would definitely recommend they both move in. It's reasonable. They are very helpful.

Johnny584800

We went to Brookdale Brushy Creek. It was out of my aunt’s price range. It was very clean, and the food was very good, but it was out of my aunt’s price range. If it were in our price range, we would have chosen them. There were really good staff.

Caring110634150

I visited Brookdale Brushy Creek (Formerly Sterling House of Greenville). It looked clean and nice, and they were friendly. The rooms were small, but very neat and in good shape. The bathrooms were nice sized, and they had good windows. They had several different types of apartments, but the care didn't go far enough for my mother. She needed more care.

Miriam8

I was not as pleased with Sterling House of Greenville because of that woman, and it was a locked facility too, but she came by, actually she ran, and she was standing there shaking the front door trying to get out and nobody redirected her or anything. So the staff did not seem as supportive. I know they knew that she didn't need to go out, but they could have redirected her to do something else that would have been more pleasant for her than just standing there shaking the door. I know the whole facility is locked, but I do know that they have a bus that goes out and takes some of them, so I am not sure if the security was there. The rooms were OK and they go out into a setting in the middle where there was a courtyard that was enclosed. I wasn't pleased with it, and it is right on the road where if the residents did get out, I am afraid they'd be in traffic immediately. So that was kind of a negative for me. I think training the staff to redirect would help as that is very important with Alzheimer's patients.

Provider Response

caring78033450

Sterling House looks and smells like a nursing home. There are people that sit around in the common areas asleep. They aren't being engaged at all. The rooms are adequate, but they don't have a warm feeling. The staff is very nice. They were social with me, but they didn't get personally involved with me.

Provider Response

Cathy32

My mom was in respite care at Sterling House. She actually will be going there again. We chose this facility at that time because they had a bed available when we needed it and probably the biggest plus for us was that they're one mile from our home, so it was most convenient in terms of location. The staff was very much accommodating. Their rooms were very nice. She was in a studio apartment and it met her needs at that time. I think they have some even larger rooms but, actually, too much room would be more confusing for people with dementia like my mom. The food was great there too.

Caring18

Caregivers here seem like they really care about the residents. There wa no bad smell when I first visited this facitlity as sometimes I have been overcome with horrible smells upon entering asst. living homes and nursing homes. My relative's room is not kept as clean as I would like it though, there is always trash on the floor and her dirty clothes are just left lying around and not always put in her hamper. They bring her clean clothes to her room, but lately I have to hang them all up and put them away in hr drawers because they are not doing that - she has dementia and cannot do this. They are making us pay for them to hand feed my relative, but I have yet to see them do it. I feed her snacks when I come to see her, and she seems to be starving!