27 Nursing Homes Near Grand Rapids, MI

My friend moved into Porter Hills, and it’s a wonderful, inclusive place. The staff is excellent. The facilities are neat and clean. She’s in a one-room with a bed, dresser, and two chairs. She’s allowed to bring items from her home. They have a salon, doctors’ services, nurse practitioner, podiatrist, dentist, a store to buy things, and several courtyards where you can take the wheelchair out and be in the outdoors. It’s very lovely. (read less)

Clark on Franklin is a senior assisted living and memory care facility located in a quiet and secure neighborhood in Grand Rapids, Michigan. Residents and loved ones praise the facility’s dining area and food options and appreciate the creative and varied menu. The facility’s staff are friendly, kind and warm, and contribute to the overall home-like environment of the assisted living community. There are many opportunities for resident excursions to facilitate independence and a wide range of recreational activities to keep seniors active. Amenities include a billiards table, Scrabble and other table games, a convenience store and an on-site cafe. (read less)

I think it’s an excellent place but what really took my breath away was the cost that it’s going to be for one single person. That’s really a steep place. I don’t know how many people can afford that, but that’s apparently the going rate so that was the just the disappointment. We just had to plan ahead and go from there. Well, everything cost is high. The food is high, gas is high, so I guess it’s all relative. It’s a very good nursing home. It’s a very clean place, very nice, and very well kept. The people there are all very polite and very accommodating. (read less)

This is a terrible place! DO NOT send your loved one! Very stressed out staff and they are short staffed. Some of the nurses and aides are nice and friendly and we know they are trying but they are crabby and rightly so, not enough help! The residents are just sitting there and when they pull their cord it can be over 30-40 minutes before anyone comes to help and then they complain they are short staffed! Not our problem when we are paying for our loved one to live there! What are we paying for? No service, no help. Beware and check out other facilities! Awful and I wouldn’t even give them one star if possible. (read less)

Christian Rest Home was very small. The man who showed us around was extremely helpful, but the facility was very dark and definitely not what we were looking for. The showers were all down the hallway. They had music playing for the residents. (read less)

My husband ,Denny was a patient for 5 months. He was taken such great care of. The nurses , physical therapists. , all the care givers that took care of his everyday needs , maintenance people, Cleaning staff. , dietary staff. , Financial gals. ( Joy ). And I must not forget. Barb, his chaplain. Even the the whole Supervisory staff. Everyone there gave such love and such tender care. We loved you all. If I missed thanking someone I’m so sorry. If anyone is looking for a great, loving place to go yourself or a family member. —- I would choose this as your home away from home. Love to everyone there and THANK YOU so much, Marsha Steffens (read less)

The staff at Raybrook is very caring, but…I have had multiple issues regarding my parent’s care. – Lost and out-of-date documentation – Lost personal items – Existence of physical issue (infection; pain) without intervention until family member pointed it out – Very poor communication between shifts and floors in regards to patient care – Often have to follow up with different staff members – even leadership, to ensure necessary steps have been taken (read less)

The staff’s wonderful and the food’s great at Spectrum, but my mom’s still ambitious and would like more interactive activities. The only complaint she has is that she and the other residents only have a little something to do in the morning and then they sit in the rooms the rest of the day. The facility seems all nice, clean, and well-kept. (read less)

My mother lived in isolation at Samaritas for four months before she died last week. During her first two weeks she fell four times. Her last fall resulted in a broken ankle with bone protruding. Aides told her to get up and walk. She cried trying to crawl as the pain was so intense. She was held up by two aides and “walked” to a chair. This fall resulted in a six hour surgery. My mother was blind with macular degeneration. When requesting an aide to cut her food she was told “you have two hands, do it yourself”. After surgery she was moved to “The Lodge”. She was repeatedly hollered at for crying for help. Staff buried her phone under blankets and an Afghan on a side table pushed out of her reach. This was done to stop her calling for assistance to hang up the phone as she was too weak. Her call button was either clipped up high on a curtain or not to be found. The room had opened packages of cookies and candy in drawers and on shelves, trash was on the floor and shelves.These items were addressed in care conference phone call between family and staff. The nursing supervisor was belligerent. During the last week of living Hospice recommended PRN drugs in addition to scheduled meds. Despite this Samaritas we’re resistant to administering. Family were allowed to visit two weeks before my mother died and have pictures of our complaints. We were appalled by the neglect and lack of compassion my mother received. This occurred between 10/20 -2/21. We do not recommend Samaritas! (read less)

The staff at Heartland is changing at the moment. On weekends, not too much gets done because of the different crew. They don’t know the patients and they don’t spend as much time with them. Also, one of my mom’s hearing aids doesn’t work now. The administrator said there are audiologists coming in, but nobody has seen my mom and fixed her hearing aid. I called the administrator again last Monday and he hasn’t gotten back to me yet. I’m not sure how they choose roommates. I don’t know her roommate’s condition but that person is very rude towards my mom. She says she hates my mom and wants her to move out of the room. It’s very unsettling. It’s hard for me to listen to these things when I’m so far away. Despite everything, my mother says the food is very good. (read less)

Staffing is spotty – usually short staffed and the staff are clearly underpaid and/or under appriciated. The food served is poor quality and quanity & not nutritious – sugar was routinely given to my diabetic father. 1/2 the beds have 2 walls & there is not really room for visitors. Finance was not helpful. Cleaning is unreliable. The Cafe Down Under staff are routinely rude. The food is poor quality and usually runs out by noon. I was quoted "we are cutting back on expenses" The toilet facilty was disgusting. (read less)

My father was a resident of Mission Point Forest Hills late August, 2020 thru mid-October, 2020. He was admitted for rehab after surgery for a hip fracture. At 92 years of age, and an Alzheimer’s patient, he was very active and able to provide general care for himself. He lived at home with an in-home care giver Monday thru Friday, and his children caring for him nights and weekends. We knew after his hip fracture, that full recovery was beyond comprehension, but our hope was that he would be able to regain the mobility he had prior to the injury. Being able to get himself dressed each day, using bathroom facilities on his own, able to move about the house with the assistance of his walker, was his and our goals. Day One of being admitted to Mission Point, should have been our first clue that this was not the right place for him. He was whisked away in his wheelchair upon arrival with barely an opportunity to explain the reasoning for him being there, and absolutely no information provided by staff at Mission Point as to what the next steps would be. There was not an Administrator on site the day of his admit. Understanding all of the restrictions of the Covid 19 pandemic, we knew our assistance in his rehab would be very limited. Day after day, call after call, request after request, and finally a face to face meeting with the Administrator, did nothing but add to the confusion and misinformation we were receiving. During my fathers first follow-up visit with the surgeon, he felt my dad had been given a muscle relaxer prior to his appointment. He was lethargic and barely able to communicate with me (his daughter), much less answer any questions the surgeon had. The records provided by Mission Point to the surgeon were sporadic with very little information provided as to the type of care/rehab he was receiving. The surgeons report back to Mission Point was to discontinue any and all muscle relaxers, to provide pain meds prior to therapy, to continue physical therapy, remove him from bed daily for meals and activities. None of this happened. Physical therapy was discontinued due to insurance no longer paying for it. We as his children, agreed to the out of pocket costs to continue therapy, but to no avail. He got weaker and weaker as time went on. Check up calls made on weekends were the worst. At times we were told he never had more than a few bites of food. Left in bed all day because he "seemed tired from his PT during the week." Physical therapy, or any therapy, was non-existent. In a call to the Administrator the next day, I relayed my feeling that they were charging my dad $370 a day, to let him die. Ms. Brady (Administrator) was offended by my statement. Phone messages left, and emails sent went unanswered. When talking with anyone at Mission Point, it as always one excuse after another. Short staffed, he seemed tired, etc., etc., etc. After his second follow up appt. with his surgeon, he advised us to remove him from Mission Point, immediately. He too felt that my dad was there to die. Extreme bed sores were discovered on his feet, heels, and ankles. The surgeon confirmed my thoughts, that my dad would never walk again. He barely had the strength to sit up in his wheelchair. His only means of communication was at a mere whisper, and the confusion was at an all time high. The surgeon recommended an appt. with a specialist for the bed sores. At that appointment, I was told there was nothing that could be done. He was too weak for treatment. The specialist felt that any form of treatment would result in amputation of his feet. She urged us to remove him from Mission Point and to seek the resources of Hospice Care. He left Mission Point on Oct. 16, 2020 and died on Nov. 2, 2020. My dad passed away 2.5 weeks after returning home. He barely ate. We, his children, and in-home care provider, attended to his every need, 24 hours a day, 7 days a week; including changing his diapers. With the help of the Veterans Administration, and hospital resources, we had every amenity made available for his care and comfort. But it was too little, too late to turn things around. He passed away peacefully in his sleep and we were all able to say goodbye. Would this have had a different outcome had we been able to assist with his rehab? I truly believe he would still be with us. Covid 19 has changed all of us, but Covid 19 can not, and should not, be used as an excuse for NEGLIGENCE. Negligence was the cause of my dads demise, and that is the fault of Mission Point. I have filed complaints with a State Ombudsman, and with the MI Dept. of Licensing and Regulatory Affairs. It won’t bring my dad back, but if it can prevent another family from suffering with the negligence we did, we will rest easy. (read less)

My mom was at Heather Hills Care Center. They actually physically abused and mistreated her. They should not manhandle their patients and should treat their patients with more respect and attend to their patients in a more timely manner. My mom soiled herself 10 or 15 times because she pushed her button for someone to come help her to the bathroom, and it took them 35 to 45 minutes to respond to her, so she ended up soiling her pants because they couldn’t get to her in time. My mom was physically manhandled. She had just broken and repaired her hip when two aides came in the room to help her onto to the toilet and slammed her hard onto the toilet. Then they proceeded to sit on each other’s laps in my mom’s room and laugh at her while she was sitting on the toilet. The care center was run by terrible, evil people. (read less)