The Best Nursing Home Communities in Muskegon County, MI

"Employees about Santuary at the park has worked so hard to protect the residents from the covid 19 virus. They have kept me updated on any changes. I praying for everyone at the park. 💙"

"As we walked into the door at The Cove at Lake Woods-Muskegon, the staff was really helpful and friendly. They give us directions on how to get down to the administrator's office. So, that was impressive. Then the coordinator that you spoke to was just outstanding. As we walked the entire length of the facility, we were impressed with the cleanliness, the attentiveness of the staff, and the demeanor of the residents. It seemed like everybody was well taken care of. I didn't see or detect anything that would tell me otherwise. I also like that everything has secure locks on every door. So overall, we were very impressed with this place and if anybody is considering that facility, I would highly recommend it. I didn't get a sense of lack of care in this facility, so I was quite impressed with it."

"My mother-in-law was at SKLD Muskegon. That was a nightmare and I have nothing good to say about them. They sent her back in the wrong clothes. Once the housekeeping called and told us she was dead and wanted to know where to send her clothes! They didn't send my mother-in-law's walker back. She was there for about two months. It was just before Christmas that the hospital sent her down there, and then it was the end of January when Medicare said she's plateaued and they're not paying anymore. We were trying to talk to those people, and every single person we talked to had a different viewpoint, and all they were doing was that they just kept reading her chart. We weren't allowed to ever come in, but we could stand out her window. My mother-in-law is deaf, so we couldn't do Zoom and things like that, so we would just hold up posters and write things on them, we could read her lips and she reads our lips. She also said the food was awful. Every time we went to the window, they never got her out of her wheelchair. She quit using her walker and they lost her walker and they sent her home in a wheelchair. We did not see that she was participating in anything. She was usually sound asleep in her chair. The outside looked OK, but the room was dark. We had to get right up to the window to see her inside. She was in a dark room every time we looked in at her. Also, they quit giving her physical therapy. When was the last time she had physical therapy? January 23rd. That's terrible. Once we had to start paying on our own, it was $12000 for the month."

"I am currently at McAuley Rehabilitation and Wellness for rehab. I have had nothing but great care. All the workers seem to be very nice and friendly. They are responsible and they stick to their schedules. They have marvelous food here. Everything is homemade, right down to the waffles, pancakes, and soups. They mop and sweep the floors and clean the bathroom every day. And then, somebody runs one of those big vacuum cleaners every other day. They take great care with doing your laundry. You just hit your button for anything you need here, and they're right here asking what they can help you with. The TV channels are much better here, and it's well worth the money compared to the assisted living where I live."

"Christian Care Nursing Center is quite a new facility, and the whole family is happy with his location there. It is divided into three different units. One of the units is called the memory unit and that is where my brother-in-law is living now. Everything is new and state-of-the-art, excellent unit. It is only five days that he has been there, so we haven't checked the activities yet, but we know they do exist. The food is excellent. I was glad to see that he ate his entire meal and enjoyed it. I think it would rate the highest. "

"What used to be a fairly sad, dark, hospital-esque environment has been transformed into a comfortable living environment in recent years. In the early 2000's the facility was rated poorly and I could see why as it was not pleasant to visit at all. Today, the same building is welcoming and comfortable. They even have a resident cat to keep residents company, and single occupancy rooms are available. The hallways and rooms are clean and the staff appears to have a friendly relationship with my Grandmother. Staff is friendly, helpful and kind. The rooms are a little stark, but there doesn't seem to be an objection to the family decorating a bit. The single occupancy rooms were definitely not an option in the past. Also, it seems that residents are kept busy with activities and get out of their rooms quite a bit, where in the past this wasn't encouraged or didn't seem to be an option. "