"Park Place at Winghaven was just beautiful and decorated very nicely. There's a big fireplace in the entryway and huge windows, which made it very welcoming. We went into a small room right off of the entrance, and it had a nice table, chairs, and a little couch. It was just really cozy. They have a beautiful courtyard that is just breathtaking, a gazebo, and tables outside where you can sit and enjoy the view. They have a swimming pool, a hot tub, exercise classes in the water, a game room, and a theater room.
The person who gave us the tour was really, really informative. When I first went there for a tour, it was without my mom, and she asked a lot of questions about her, which I loved. She wasn't just trying to sell an apartment, but she wanted to know what my mom's needs were and what her likes and dislikes were. She really tried to get to know her. She used her first name, and she was just really personable. My mother is having a very difficult time giving her home up, and she's very understanding to my situation. She even called several times to check on how things were going. I told her my mom likes to read, and when we got to the library and certain areas, she stopped and said, "This is going to be an area that your mom's going to like." She remembered and listened to me when I was talking about my mom.
We looked at a room that was a little bit on the smaller side than some of their other units, but it was on the first floor and it overlooked the beautiful koi pond and the waterfall. When you walk in the front door, you can make a complete circle around it. You can go into the kitchen, into the living room, into the bedroom, into the bathroom, and then end up back at the front door. Your guests don't have to go into your bedroom to use the restroom. They can go in right by the front door, and it will give my mom a little bit of privacy. Even though the area is small, it basically had a kitchen with a full-size stove, a full-size refrigerator, and a full-size dishwasher. Everything was clean and tidy, and the appliances practically look brand new.
They serve food from seven in the morning to seven at night, and you could order anything that you wanted. My mom has a very sensitive digestive system, and they had a lot of bland things on the menu -- and a lot of her favorites were on there. They also have a happy hour Monday through Friday, where they have coffee, tea, punch, and sweets. There's an ice-cream bar that they could use on a daily basis as well. It was very nice.
They had a private dining room that they're not using now due to COVID, but once things start opening back up we can reserve that room for family gatherings. They have a little kitchen area with a microwave and things like that. When my mom gets there on her move-in day, they have these people who will come to greet her, give her a gift, sit with her at dinner that night and just befriend her. I just think that's wonderful because my mom's on the shy side anyway. It's kind of their job, but they're outgoing individuals, and they love what they do."