Sunrise of Chesterfield

Offers Assisted Living and Memory Care

23 Reviews
1880 Clarkson Road, Chesterfield, MO 63017
Call (800) 385-2527
Sunrise of Chesterfield (800) 385-2527

Reviews of Sunrise of Chesterfield

23 Reviews Write a review
Food
(1 Review)
Staff
(3 Reviews)
Facility
(5 Reviews)
Activities
(2 Reviews)
Value
(2 Reviews)

Assisted Living Reviews for Sunrise of Chesterfield

April 19, 2017

By Ken542402

I visited this facility

Sunrise was very nice, but I was looking for a private room, and it was too expensive. I had an appointment set up with a particular person to see the facility, but when I got there, that person was not available. It all seemed very nice, but I didn't really get a lot out of my visit. The rooms seemed quite nice but were larger and expensive. The dining area looked nice, bright, and cheery. I did not get any follow-up call after that from the person that was supposed to be there. That's pretty weak marketing, and because of that, I would not consider them. It was a nice-looking building.

March 13, 2017

By andee2017

I am a friend or relative of a current/past resident

My parents lived there for a short time on the memory floor - one parent with memory issues and one without, so we were able to know what was going on with their care. Lots of problems - medicine repeatedly not given at the proper time or at all, inconsistent help, several falls when the caregivers didn't come, poor communication and lack of a schedule. They failed miserably to deliver what Sunrise had promised - in my parents' own words.

Provider Response

Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email Information (at) SunriseSeniorLiving(dot) com with further details so we may follow up. Thank you, Sunrise team

January 31, 2017

By ST668063

I visited this facility

Sunrise of Chesterfield was a three-story building, and I did not like that as much. All their fees were separated and seemed to be pricier. My overall impression was not that good. It didn't have a homey feeling to me. They had lots of activities and a hairdresser. They had varying sizes of rooms; some were larger and very nice, and some were much smaller. It could get expensive depending on the room that you pick.

December 14, 2016

By hurleuy

I am a friend or relative of a current/past resident

Everything seemed perfect that is as far as amenities. They are poorly staffed at night. If you are able bodied this may be fine, otherwise you are ignored. Very pricey and staff not paid as well. A ripoff for sure. A lot of hidden fees.

Provider Response

We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team

November 26, 2016

By Terry178288

I visited this facility

Sunrise was too much like a nursing home for my dad. I didn’t want that kind of surroundings, so we didn’t chose that one. The staff and the amenities were fine, but the rooms were small for me. There were a couple of women playing cards, but I think it was more towards lunch time.

Provider Response

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team

August 02, 2016

By Kelly576061

I visited this facility

Sunrise of Chesterfield was nice and adequate. They seemed like they had a variety of activities, transportation, and a library. The dining area seemed nice. They gave us really nice, hot, fresh scones on our way out the door. They were good.

May 24, 2016

By Sue265104

I visited this facility

Sunrise only had assisted living, but my sister needed more skilled nursing care. Sunrise looks like a very nice facility, but it wouldn’t fulfill her particular needs. We looked at the dining area, but we didn’t go into the individual rooms once we found that they didn’t have what my sister needed. The dining area was very spacious and looked very nice. I would give it four stars because it was not able to fulfill our complete needs, and we probably should have been told that before we got there.

December 28, 2015

By Sal2

I visited this facility

Everything at Sunrise of Chesterfield was good. We put a $1,000 deposit down, but it's further away than where my father is now so we changed our minds. This place was cheaper and appeared to be a lot better. The problem is, they still haven't returned my $1,000, and it's been about three weeks now. The staff was very accommodating and very nice. I liked the birds, saltwater aquarium, and the friendliness of the staff. The rooms were nice, too.

Provider Response

Thank you for your review. Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email us at Information(at)SunriseSeniorLiving(dot)com. Thank you, Sunrise Team

December 07, 2015

By sissisydow

I am a friend or relative of resident

Don't send your loved one here. The staff do not care. They want you as a family member to assist them when you visit. Medication was not given as directed by her doctor. No one uses gloves between patients. Wrong information was given to us at our visit yesterday. Aides lied about medication then after 3 inquiries finally they said no your are correct she didn't get her morning medication. This took 3 hours for someone to give us the correct information. Dirty sheets and pillow cases which my daughter changed before we left. This is nothing more than a babysitting facility and a very poor babysitter at that....find another facility for your loved one. We are taking my mother out of here asap!

Provider Response

Hello, we are sorry to hear that your family has not had a positive experience, based on your review. We would like to learn more about your experience as we take all concerns seriously. Please email us at Information (at) SunriseSeniorLiving (dot) com. Thank you, Sunrise Team

March 17, 2015

By Caring103214450

I visited this facility

We went to Sunrise, and I really liked it. I thought there were some neat things about it, but their memory care seemed really crowded. It might not have been. It might have been me. For me, I was looking for people that were more like my mom in the stage that she was in, and I saw more people at Sunrise that were in the more advanced stages of dementia. What turned me off was one of the hallways had a nursery theme. I don't really understand dementia that well. I do know that they would revert back, but I just felt that it was kind of too baby-ish. I just felt like at my mom's stage, that would make her really angry that we were putting her into something that seemed like a day care. I just didn't like the look of it as much. I felt it was too crowded. I didn't like the themes of the hallways. They had like dress-up clothes and things like that, and I just felt like my mom wasn't ready for that kind of thing. I don't know if that was normal. I wanted more of a hotel feel, and I believed that where she was, it was more of a hotel feel. Although, they were very nice and I didn't have any real problem with anything, it was just wasn't the right feel for my mom. In their memory care unit, their outside area was on the second floor, so when people went outside, it was just a deck area. It was enclosed and had some sitting areas, but it was small. They had plants and stuff, but it didn't feel like an outdoor area.

September 08, 2014

By Caring93518650

I am a friend or relative of a resident

My mother moved in at Sunrise of Chesterfield four years ago and initially, they had a very caring staff and everything was very positive. However, just within the last couple of years, they had such a turnover in staff and nobody seemed to be concerned enough about whether or not she got her medicines on time. It just didn't seem like they could hire quality people who really care about what they are doing, as supposed to just showing up to get a paycheck. So it was very frustrating. Initially, we did like the initial staff that was there and the way the facility was designed. It was very much like a large home setting. I did like that. However, over the long haul, when they continued to have constant change-over, the people weren't the caring kind of staff that they had. The staff had really taken the turn for the worse. Also, the facility locked their doors at around 8 p.m., but because my mom still drives, she would go out and she would get back shortly after that period. She would even call ahead to let them know that she would be getting there in the next few minutes, but there were a number of occasions when she had to wait sometimes 20 to 30 minutes to have someone come let her into the facility.

August 29, 2014

By adapting

I visited this facility

I visited Sunrise of Chesterfield and I loved it. I liked the people there. I also loved what I saw. The place was very pretty and attractive. The only reason why I didn't choose this community was its distance from my home. We were ready to check him in there. Then, we got a phone call that a room became available in the facility that was closer to my home.

April 16, 2014

By JKT

I am a friend or relative of a resident

Very pretty, clean, comfortable apartments for assisted living. Staff friendly. Only complaint is the dining facilities. Very poor working staff and organization with dining. Unprofessional. This place is geared more toward Alzheimer and advanced dementia care, rather than just assisted living. So this is not so good when your loved one really needs to be around other residents that are not as mentally impaired.

Provider Response

We are sorry to hear that you felt the dining experience was subpar and we'd like to learn more. Please email us at information@sunriseseniorliving.com to share more details. We will be notifying the community of these complaints. Thank you, Sunrise Team.

November 27, 2013

By Kathy32

I visited this facility

Sunrise was very clean and organized. They had a lot of activities for the adults. The rooms were very clean and nice. I liked them.

October 11, 2012

By Thomas3

I am a friend or relative of a resident

My grandpa thoroughly enjoyed the daily meals and activities the facility provided. One of his favorite days was when they provided steak, because he always loved his salted steak. I was glad to see one moment in his life was fulfilled.Of course, needless to say, there was not a lack of religious fulfillment. They offered in-resident church services for the people attending. This also, like above, was a very imperative part of his life, so I was glad to see that fulfilled.The staff, despite some of their flaws that were not immediately apparent, tried their best to provide the most comfortable living conditions possible. I would more or less recommend.
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Memory Care Reviews for Sunrise of Chesterfield

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Services and Amenities of Sunrise of Chesterfield

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Pureed Diet Options

Features

  • Party Space
  • Garden And Patio

Cleaning services

  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Religious Services

Languages

  • English

General

  • Resident Capacity: 95

Licenses

  • State Licenses: 23767C
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About Sunrise of Chesterfield

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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Sunrise of Chesterfield


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