My ex-husband was at Brookdale Creve Coeur for fourteen months. He was in the independent living section, which had lots of activities, including movies, people playing music, and game nights. Then the pandemic hit. He did not thrive because everybody was having to stay in their room. When he had his shots, we moved him to the assisted living area because he was not doing well in the independent living. Then they insisted that he must have round the clock nursing, which we thought was abusive considering that he was in assisted living. I think he was supposed to get a higher level of care.
The staff members were all lovely people. They were accommodating until they insisted we get round the clock care. My daughter was not particularly impressed with the food too. I know her father complained about it from time to time. For the most part, we were very happy with them. We just didn't like the way they handled him when he started getting confused. We were paying even more for assisted living than we are right now in memory care unit, which is backwards.
One New Ballas Place, Creve Coeur, MO 63146
Call
(800) 385-2527
Reviews of Brookdale Creve Coeur
Assisted Living Reviews for Brookdale Creve Coeur
June 26, 2021
I am a friend or relative of a current/past resident
May 11, 2021
I visited this facility
We picked Brookdale Creve Coeur for my father-in-law because it was friendly and clean, the room was nice, and the pricing was in his budget. They made us feel like this is going to be a good home for him. He is actually moving in on Saturday. The employees we met were all very friendly, very professional, and helpful. They had us come for a trial lunch, and the food was delicious. Everything is beautiful, and it's a very nice place. It's clean, well groomed, and well kept. They put in new carpeting and new flooring in the room for him, and everything is painted.
November 23, 2020
I am a friend or relative of a current/past resident
My mom was in Brookdale Creve Coeur. It's a nice place, she was doing just fine, but they didn't get back with me when I asked questions and stuff. They were really big, they were really geared for residential living than assisted living; most people there have cars and they're coming and going. I think they probably have 800 rooms, it's a huge place, it's very active, and if you can take care of yourself, it's a great place to hang out, but my mom needed a little more help. They finally moved her to assisted living and then COVID hit, and then they locked her up. I just didn't have much connection with the staff, they weren't really used to handling her there. They were like a hotel. It was a bit expensive, but it was very nice, and I think the food was good there.
September 29, 2017
I visited this facility
The lady that we had the interview with at Brookdale Creve Coeur was nice. She sat and talked to us while we ate dinner, and several of the residents stopped by and said hi. We didn't care for the food, it wasn't a quality dinner at all. The place wasn't that clean, and the carpeting in a lot of areas was pretty soiled. The average age of the clientele is about 75 and we're at 55-65.
Provider Response
We appreciate you taking the time to share you feedback with us from your visit. We have shared your feedback with our management team to review.
August 02, 2016
I visited this facility
Brookdale Creve Coeur had one-bedrooms, two-bedrooms, and studios. They had a variety of dining rooms, therapy room, and a swimming pool. It was all-inclusive, so the cost was more transparent.
June 21, 2016
I visited this facility
Brookdale Creve Coeur was a brand-new facility. I think they've only been there for a year or so, so it's very clean and updated. They were very nice, but it was out of our price range. I explained that to the lady, but she was helpful and gave us the tour anyway. Everything was very nice, well kept, and brand new. The rooms were small. It is much pricier than most of the other places, so you're getting what you paid for.
June 10, 2016
I visited this facility
I visited Brookdale Creve Coeur. The staff was nice and friendly. The place was nice and clean. The rooms were medium-sized and not so bright.
February 28, 2014
I visited this facility
This community is a very nice old place. It's very big and very nicely done. The units were very big, but they are very expensive. At that time they didn’t have any openings so I wasn’t able to spend a lot of time dealing with them. I would definitely recommend this place as this is a high end facility.
October 03, 2013
I visited this facility
This community is really beautiful. It's everything a person would want, but it's just out of my range. It is a beautiful place and if I could afford it, I would be more than happy to live there. As a matter of fact, my daughter recommended it to me really. The staff were very helpful and very pleasant. She gave me much information as I needed. The lunch was nice. Everything was really nice.
August 27, 2013
I visited this facility
It is really nice. It is almost like living in New York because you're in like a 10-story tall building. It is very upscale. They have indoor swimming pool. They have several different kinds of rooms. They have studio, one-bedroom, and two-bedroom apartments. If you want, you can also have like a full suite. They offered me a great deal as far as moving in there. They offered us like five months free stay. However, when I drove up there, I found that it was an ordeal just to get there. The location was inconvenient to me because it was right next to a busy interstate. It was also expensive for us. There were lots of rich people there that I don't think my mom would fit in very well. There were, however, many activities, maybe more than any other place I ever looked at.
June 21, 2013
I visited this facility
They had an indoor pool and tons of activities. They had everything, thus it was too expensive. From the few residents that I met, the staff were great.
June 12, 2013
I visited this facility
This community was very good. It was very modern. The staff was very kind, friendly, and courteous. They had an exercise room and a pool. They also had a lot of activities. I talked to a few residents and they seemed very happy.
August 20, 2012
I am a friend or relative of a resident
I was extremely pleased when visiting this facility. I am familiar with several, and this one was very nice. I only came once with my mom to visit her friend, but I was shocked at the fancy community she lived in. There were several events going on and all the elders seemed to be really enjoying themselves with smiles on their faces. The location is really great and the stuff is so nice and caring!! The facility is beautiful and in a great neighborhood. The food at this facility is a culinary delight! The cook and food staff are excellent. My mother and I enjoyed a home-cooked tasting meal that was quite excellent. I was so impressed, it was like eating from my grandmas kitchen. My mom and dad are getting older, and I plan to keep this place in mind when putting them in a facility such as this. I don't think anyone could be more comfortable and happy living in a home such as this. I am for sure rating this facility a five star, more if I could.
January 04, 2012
I visited this facility
Creve Coeru was a little further out than we wanted to be, but a friend recommended that we visit this facility as an option for our aunt.
The shrubbery and trees outside were lovely - and there was plenty of seating around the outer area for residents and family to enjoy. The interior rooms were all clean and nicely decorated. The atmosphere was friendly and warm. The main rooms all featured nice furnishings and decorations. There was plenty for residents to do, from visiting with friends, to playing games, reading and watching films. The outside events scheduled involved the community, fine and casual dining and many cultural activities.
The dining areas were homey, with many delicious looking options. Every dietary need is addressed by their dieticians and the chef seemed accommodating. He invited us to try some of his creations, all of which were nicely presented and tasty.
The staff was consistently caring and kind - as we could see through their interactions with many of the residents.
We are really glad that we decided to check this place out and it is at the top of our list as an option for our aunt.
Independent Living Reviews for Brookdale Creve Coeur
June 24, 2021
I am a friend or relative of a current/past resident
I like the social aspects of Brookdale Creve Coeur. The people are out in the public areas a lot and interact with each other. They have a lot of planned activities too like exercise classes, card games, and movies. They also have lots of outings, they have an indoor swimming pool, and lots of different social areas to gather in. The food is not great though, they could improve on that. The staff is nice. My dad has a 2-bedroom apartment that's larger than anything else we saw.
February 18, 2021
I visited this facility
I liked everything about Brookdale Creve Coeur. They're very friendly, very informative, and seemed to be on top of the COVID situation. The people there were happy. The location was good for us to be still close to family, and I liked the fact that as time progressed, if need be, my dad could still stay in the same apartment and get care. They deliver meals to the door. The staff will bring the food to you or you can come down to it. The 1-bedroom was very nice, and it's got a handicapped bathroom. There's also a studio that wasn't quite renovated, but they were doing it. Normally, they have activities, but it's limited with COVID. From what I've seen, it looked good.
October 20, 2020
I am a friend or relative of a current/past resident
Powdered eggs in paper bag meals don't sound very appetizing as my friend there has told me. Also not much of a value for the amount you pay for there.
Just now (Oct.) have a tent in parking lot for visits with the residents there - other places had a room in place for visits months ago.
Employees and facility are mostly fine. Haven't managed that well during covid, no surprise, but other places seem to be doing better.
October 18, 2019
I am a friend or relative of a current/past resident
My mother-in-law is in Brookdale Creve Coeur. There is always someone at the front desk, always courteous, always very happy, and helpful. A lot of times, there's a gathering for people going out on some sort of activity and there's someone at the piano playing in the background. There are groups sitting around talking to each other. The rooms are great. We've had to call maintenance and they got there so quickly. They have a call button to push for the residents every morning and if they don't and they do not see them at breakfast, they come up.
April 15, 2019
I visited this facility
I went to Brookdale Creve Coeur. The tour was fine, but it was really expensive, and so I wouldnt have been able to afford them. It looked really well, the lunch was okay, and they have everything from a 1-bedroom to I think, a 3-bedrooms. The one I looked at was a 2-bedroom, with a full-kitchen, and I think its the most expensive place I went to.
October 23, 2018
I visited this facility
I didnt like Brookdale Creve Coeur as much, but it was large. They have a lot of activities, it had a lovely entrance room, and it was like a hotel. I met people that lived there, and the staff was excellent. I remember they had long halls, and if youre at one end away from the elevator, it was a pretty good walk. I think I saw a 1-bedroom and a studio.
August 21, 2017
I visited this facility
Brookdale Creve Coeur was beautiful and quite pleasing. The staff was professional and I really didn’t have any complaints about them. I liked the library area, the area for relaxing with your friends, and the dining area.
January 15, 2017
I visited this facility
Brookdale had pretty good care and a swimming pool. It had more home-style living. If you could not live in your home, then that could be considered as the next best thing. The rooms and apartments were nice. They had different rooms with different prices available, though all of them were reasonably priced and meals were included. They had a large selection of food on their menu and a large walking ground. They had van service to and from different stores and outings.
July 27, 2016
I visited this facility
The rooms looked very nice, clean, and spacious. Brookdale Creve Coeur was high on the choice list, but they just don’t have what we need. The staff was very good and friendly, and we had a nice tour. When I was there, there were some people playing games, swimming, and doing various activities. The dining area was beautiful.
December 29, 2015
I am a friend or relative of a resident
My parents lived here for several years. They enjoyed the Hallmark, there food was excellent and staff always helpful and friendly. Activities and transportation was available as well as beautician, indoor pool and a beautiful patio , that my dad used to enjoy frequently. After my mother passed, my dad moved to a one bedroom and the staff was very helpful with the move. He lived there until he became too ill and moved into my home for a short while before his passing. I would highly recommend Brookdale of Creve Coeur and I am a nurse case manager who has looked into several other communities in the past. It is one of the best!
October 02, 2014
I visited this facility
I visited The Hallmark of Creve Coeur for a lecture. The facility itself appeared spacious and elegant. The management was very welcoming. The residents were sweet as well. Plus, they served a very nice breakfast that included fruits, coffee, and juice. They had a very interesting lecture on how to prevent scams in your life. The information was very helpful to me.
February 27, 2014
I visited this facility
Hallmark was very good. In fact, it was one of the better places that I visited. The rooms were better in size. I don't know, I just can't get excited about it. The activities, I would say, were more extensive with more in-house kinds of things. They bring in music and singers. A little more upscale, I would say. Not quite what I wanted. It would be one that I would go to if I'd have to do it right now.
November 20, 2013
I visited this facility
The environment at The Hallmark of Creve Coeur was very good. The facility looked well kept and modern. Their rooms were really nice and bright. We just talked to a lady there and she was really nice. She called me a couple of times to invite me to come up there and show me what they're having. They have everything there. They have activities for their residents. They would take them to, say for example, their doctors. Like I said, they have everything there. When I walked in, I was a little worried, but then, after we have seen a lot of it, we like it really well. I love it there but they're expensive. Also, its location was probably a little bit far from my son to come up there.
October 21, 2013
I visited this facility
The Hallmark of Creve Coeur is an excellent facility. They had different accommodations of room sizes and just walking into the place was like a fine hotel. It was an exception place, the facility was well kept, and it was very clean. The staff was very professional, very warm and friendly. The residents seem to be really happy to be there.
October 11, 2013
I visited this facility
I like Hallmark the best so far. This is my top choice for my parents. One of the reasons why I really like this place is because they have both independent and assisted living. Not a whole lot of places offer both options. Their rooms are of pretty good sizes. They are bigger than the other facility I looked at; nevertheless, they're adequate. Regarding recommending this place to others, if they're considering assisted or independent living, I would certainly recommend that they visit this facility themselves. It is definitely worth their time to go and view it. At this point I didn't have anyone residing there and that I've only visited it; however, from what they have available there, I'd say it's level of service is highly rated.
Questions about Brookdale Creve Coeur
Describe the overall population of assisted living residents at Brookdale Creve Coeur. What is their average age? What are their favorite things to do?
Mid 70's and up. We are proud to serve several residents 100+ years old. Assisted Living residents are able to enjoy activities in both assisted living as well as independent living. Some of the favorites are B-fit exercise programming, happy hour, card groups, entertainment, outings and religious services.
What programs or activities does Brookdale Creve Coeur offer to enrich residents' well-being?
Outings, exercise, arts and crafts, entertainment, men's club, religious services, pet therapy, multiple card groups, book club, jewelry making class, etc
What places are near Brookdale Creve Coeur or within walking distance for assisted living residents to enjoy?
Creve Coeur is conveniently nestled off of Olive and in close proximity to many shopping options, local restaurants and healthcare providers.
What transportation services does Brookdale Creve Coeur offer to assisted living residents?
Scheduled transporation is provided
What makes the chef or dining program at Brookdale Creve Coeur exceptional? What kind of menu can assisted living residents expect?
Three meals served restaurant style in our homelike assisted living dining room. We can meet most special diet considerations with low sodium and sugar free options.
What safety features or security measures does Brookdale Creve Coeur offer to assisted living residents?
All side entries are locked 24/7. The main entrance is staffed with a concierge around the clock.
How does Brookdale Creve Coeur keep residents' families informed about their loved ones?
Regular careplan meetings and scheduled family nights. We encourage families to reach out to leadership team whenever there is a need or a question.
What is the care staff-to-resident ratio at Brookdale Creve Coeur during daytime and nighttime hours?
At minimum, we staff according to state regulations. Due to our unique care rate system, staffing ratios will increase as care needs increase.
What ongoing senior care training does the staff receive?
Brookdale is proud of our ongoing training required by associates on a monthly, quarterly and yearly basis.
Describe the overall population of independent living residents at Brookdale Creve Coeur. What is their average age? What are their favorite things to do?
Mid 70's and up. We are proud to serve several residents 100+ years old. This is an active group of residents that enjoys entertainment, educaitonal opportunities and outings. Some of the favorites are B-fit exercise programming, happy hour, card groups, entertainment, outings and religious services.
What places are nearby for independent living residents to enjoy?
Many local restaurants to enjoy along with close by theaters and entertainment venues. St. Louis "hot spots" to visit are easily within driving distance from the community.
What are some recent off-site events that the community activity director at Brookdale Creve Coeur has organized?
Botanical gardens, local restaurants, theaters, museums, libraries, etc
What transportation services does Brookdale Creve Coeur offer to independent living residents?
scheduled transportation is provided
What makes the chef or dining program at Brookdale Creve Coeur exceptional? What kind of menu can independent living residents expect?
Dining services is a highlight at Brookdale Creve Coeur. The best way to answer this question is for prospects and families to visit and experience our wonderful menus.
What common areas are available for independent living residents?
Library, fitness center, Convenience store and bistro, indoor swimming pool, patios, walking path around the lake, classroom private dining room, underground parking, etc
What safety features or security measures does Brookdale Creve Coeur offer to independent living residents?
Pendant system is available to IL residents for emergency needs.
Does Brookdale Creve Coeur work with an agency or registry to provide nursing and medical assistance as needed?
Personalized living available for residents with healthcare needs and/or domestic assistance needs. please discuss with the sales team for more details.
What safety features or security measures does Brookdale Creve Coeur provide to protect residents who wander?
Brookdale Creve Coeur partners with another close by Brookdale that offers memory care when wandering concerns become a safety risk
Services and Amenities of Brookdale Creve Coeur
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
- Pool
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
Health services
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Guest Parking
- Overnight Guests
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Minimum Age: 65
- Pets: Yes
Licenses
- State Licenses: 26178
About Brookdale Creve Coeur
Brookdale Creve Coeur provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.
Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.
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