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1736 Westpark Center Dr., Fenton, MO 63026
5.0
(11 reviews)
"We've beeen using Interim HealthCare of Fenton, MO since last year. My mother's mobility is the worst thing right now, so for the most part, they're there in case she were to fall. She needs help with just a couple of stairs. She needs a little bit of help in and out of the shower. For the most part, she's able to dress herself sitting down, but every once in a while, she needs help getting started with her legs into the pajamas. The other big thing is meals. She doesn't eat breakfast and lunch, but they can also make her lunch. Otherwise, she would not bother. They're there for an extra pair of hands when I can't be. We have two different ones that come during the week and they both have been good with her and I've been comfortable with them. They're doing what they can. If anything, they could stand to be a little bit more stern, but that's my mom. She's a lot to handle. If she doesn't want to do something, she's not going to do it. Communication with the agency has been really good. We needed to get a video doctor's appointment and for the physical therapist that they needed for their records. I was not able to get off of work to be there for that and the in-home care person took care of it for me. The billing has been extremely smooth. They do it with a credit card on file and they also take care of turning it in to her insurance company for long-term care insurance. The billing has been easy to deal with."
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