BrightStar Care Central St. Louis County Saint Louis, MO

Offers Home Care

46 Reviews
Call (800) 973-1841
BrightStar Care Central St. Louis County (800) 973-1841
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Reviews of BrightStar Care Central St. Louis County

46 Reviews Write a review

Home Care Reviews for BrightStar Care Central St. Louis County

May 19, 2020

By Beverly F_4

I am a current client of this provider

It takes stress off of me because I have medical issues also and I don't have family help. The problem I have is trying to get reliable people to stay on.

May 12, 2020

By Michelle A_3

I am a current client of this provider

Because they help me monitor my father's overall health. Because we are now stable with our caregiver.

April 20, 2020

By Anonymous_3627

I am a past client of this provider

I had to tell them everything that she needed to do. I really like the director of nursing and the aide, who works really hard, but it is hard to get professional aides.

April 14, 2020

By Cheryl H_10

I am a current client of this provider

They allowed my mother to have a break. I think that they liked the person who was coming out and they got a person who was a good fit and the time and patience that the company took to make sure the person was the right one.

March 11, 2020

By Jamie K_1

I am a current client of this provider

The caregiver didn't do anything while she was here. They need to provide better caregivers.

January 17, 2020

By Willa V

I am a current client of this provider

They take care of my mother by doing exercises and light housework. They seemed very professional, even from the sign up to the girls that come out. I've been very satisfied.

December 17, 2019

By Dorothy N_3

I am a current client of this provider

They helped me with everything that I needed, and they were very kind and caring, so they met my needs. The people that took care of me were very personable and caring.

November 18, 2019

By Marilyn F_6

I am a past client of this provider

They could have been consistent. It was hard because I couldn't count on them to be there for the days I needed them. They could improve the consistency of the care.

October 10, 2019

By Karen _5

I am a current client of this provider

They did a good job with him, and they did what I needed done during that day while I was gone. They did well at coming out and talking to us beforehand. The person they sent out was very efficient and seemed nice.

October 08, 2019

By Jane F_1

I am a current client of this provider

If somebody new is coming, they would always send a representative with them to introduce them. It is hard personality-wise to put people together all the time. They need to improve that.

September 11, 2019

By Anonymous_2439

I am a current client of this provider

They could do better with covering shifts. I would like their communication to improve.

September 11, 2019

By Vivian M_5

I am a current client of this provider

I like knowing that I can call as soon as I need them, and they'll try to send someone out. They go out of their way to explain things to me and become available if I need to ask them questions. It seems like they're right there. It make a big difference that they're more like friends.

September 10, 2019

By Rachel G_1

I am a past client of this provider

We have to have a care provider to help with my sister. To make it positive, they just sent someone who was qualified. Sometimes people didn't come. They were having trouble with keeping people. We had a few very good caregivers, but the way they managed their people was very inconsistent.

August 16, 2019

By David _8

I am a current client of this provider

I suffer from depression, and I am in a wheelchair. They help me get out of the house and into the community, which helps a lot. I like that they have a very friendly and accommodating staff.

July 17, 2019

By Daniel D_2

I am a current client of this provider

They help by doing things around the house that I cannot do. They are friendly and helpful.

July 08, 2019

By Jeanette S_1

I am a current client of this provider

The infusion gives me a better quality of life. I like the infusion nurse they send. She is very nice.

June 24, 2019

By Blair M

I am a current client of this provider

The nurse is very friendly, on time, very responsive, and attentive. They are responsive, friendly, on time, and thorough.

June 11, 2019

By Richard J_4

I am a current client of this provider

She does my laundry and cleaning. The person I have I love, and she is great.

May 08, 2019

By Caqweena S

I am a current client of this provider

The caregiver does her job well and doesn't put me in pain. The nurse that comes to my house is great. She is personable and comes on time.

May 08, 2019

By Rob W

I am a current client of this provider

They are very helpful. They do their job. I am glad they are there. I like their responsiveness when I call.

April 17, 2019

By David S_13

I am a current client of this provider

She puts my socks on and reminds me to take a shower. Their care and food is good.

March 07, 2019

By Sharon G_6

I am a current client of this provider

My loved ones were really happy the agency was able top get through to them, because other agencies have bailed on them. They are very professional and they have good caregivers.

March 07, 2019

By Robert S_17

I am a past client of this provider

They helped a lot by cleaning around the house. They needed to keep their caregivers more consistent.

December 17, 2018

By Andjelko T

I am a current client of this provider

They help me with moving from the wheelchair to the bed and walker. Before they came, no one could help me move, now it is much easier for me. They can spend more time with me because I am in a wheelchair and can't exercise myself.

September 13, 2018

By Barbara F_6

I am a current client of this provider

They take me shopping so that my nieces don't have to go with me. I always ask for a certain caregiver because she is absolutely wonderful. She takes me to the doctor, shopping, and gets all of the things off of the shelf for me. I couldn't ask for a better caregiver.

August 22, 2018

By Charles M

I am a current client of this provider

She helps me every day in every way. She is extremely helpful. The woman I have is excellent. I never have a problem because she's kind and gentle. She is reliable, she knows him, and she takes care of him well.

May 24, 2018

By Sandy

I am a past client of this provider

They were able to provide 24 hour care for my mother-in-law when we were not able to. They need to have consistency in the caregivers.

May 21, 2018

By Benjamin B

I am a past client of this provider

It allows my loved one to stay in their home. This service allows them to do that. I have already recommended them. My sister has emailed and talked with a lot and tried to arrange the care that my parents need. We are moving a step up on the care.

May 08, 2018

By Julie B

I am a current client of this provider

It is a relief to have someone here for my loved one so I don't worry about them. The caregiver does light housework so I don't have to do it. BrightStar Care came out to our home to learn about my loved one and to find someone. The caregiver that works with my loved one is a very good fit.

April 19, 2018

By Dawn W

I am a past client of this provider

One issue I had was that we had a caregiver come late on two different occasions. However, most of the caregivers are very nice and capable. Even though the caregivers were there with my father, I still worried. I also worried about if there were even caregivers there.

April 05, 2018

By Linda M

I am a past client of this provider

I think their biggest problem is the type of people that they hire. Even though I know they offer them training, they didn't have a very good work ethic. They just didn't deliver what they promised. When we did get someone to come and do what they were supposed to, it did work out. There were so many situations that we had to explain things. It wasn't worth it.

March 27, 2018

By Lindsey C

I am a current client of this provider

They are a reliable company. It gives me less worry and stress.

March 06, 2018

By Frances F

I am a current client of this provider

In our case, they have been fairly attentive and we were able to call them at any time and usually it will be addressed quickly. I would say that they tend to be more caring than a lot of the others have been. They are more involved with her, just with keeping my mom active and engaged, and they have been striving to do that.

January 10, 2018

By Hildegard B

I am a current client of this provider

My mom likes the caregiver, and they are accommodating to our schedule, which makes things easier. My mom doesn't call me as much when they are there. They do things for my mom that I had to do for her, so it has lightened my burden.

December 27, 2017

By linda s

I am a current client of this provider

I have been happy with the caregivers from BrightStar Care. They have taken care of my mother all the time so my sister and I don't have to worry.

September 28, 2017

By Mary Beth B

I am a current client of this provider

I would tell a friend that BrightStar Care is very attentive to my needs. BrightStar Care has made life easier by doing different things for me such as helping me to dress.

September 22, 2017

By George B

I am a current client of this provider

The only reservation I have is that BrightStar Care's service area is in the St. Louis area. The caregivers are very attentive and BrightStar Care makes sure that they keep a consistent and set amount of caregivers coming in because George is an Alzheimer's patient and needs routine.

September 19, 2017

By Anonymous_356

I am a past client of this provider

BrightStar Care worked for our family situation. It fit for us because they were very flexible. BrightStar Care provided care when the family couldn't.
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About BrightStar Care Central St. Louis County

BrightStar Care Central St. Louis County is an in-home care provider serving Saint Louis, Missouri and the surrounding area. BrightStar Care Central St. Louis County offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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