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The Windsor at San Pablo

4000 San Pablo Parkway, Jacksonville, FL 32224

(800) 558-0653

Verified Partner

4.33

(15 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2016

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Reviews of The Windsor at San Pablo in Jacksonville, Florida

4.33

(15 reviews)

  • Facility

    4.7

  • Staff

    5.0

Top rated on Caring.com

2016

Carol

5

November 11, 2022

I visited this facility

The Windsor at San Pablo was a beautiful place. The room and everything they showed us looked beautiful. They just couldn't take my mother in. She needed too much care, but everybody I talked to seemed very friendly and very helpful.

Provider Response

Thank you, Carol, for sharing your experience from your visit. If you need any further assistance, we are happy to help any way that we can.

David

4

November 1, 2021

I visited this facility

We toured The Windsor at San Pablo and they're nice. It was a little expensive, though. Everybody else is about a thousand bucks less. What I liked the best was the representative that was working with me. He was a very, very good guy and I liked him a lot, so it was very cool. Theirs was a brand-new facility, very clean, and very tidy. The staff was perky, nice, fun, and nice people. Great staff is an important thing because those are the people taking care of your family member. The price was a little bit higher, but I guess, I'm assuming you get what you pay for.

Provider Response

Thank you, David, for sharing your experience and this review! We're glad to hear you enjoyed the tour and we hope to earn the privilege of serving you and your loved ones in the future. If you have any questions during this process, we are happy to assist.

Susie

4

March 7, 2021

I visited this facility

I visited The Windsor at San Pablo for my aunt, and they were wonderful. This was the first placed we toured. I liked the person we dealt with. It was a beautiful facility. The room was very nice, but it was more room than we needed. It is sort of like a little apartment, and we did not need anything other than a good-sized bedroom. Everything about it was top-notch, first-class. The dining room was very tastefully decorated. Of course, they could not have tablecloths -- nobody can have tablecloths right now -- but there are flowers on the table, and it was very pretty and very appealing. The surroundings are gorgeous. It is in the same area as the Mayo Clinic, and it is pretty out in that area. The staff was excellent.

Provider Response

Thank you, Susie, for this great review! We are glad to hear you and your aunt are impressed with the residence. We hope to have the opportunity to serve you and your aunt in the future.

MEHAMP

5

August 13, 2017

I am a friend or relative of a current/past resident

My mother is a resident of The Windsor. She has really enjoyed living there. The employees there are so kind to all the residents. I visit with her a lot and I see how much respect the residents are given. Loads of fun activities are planned. She is going to therapy to walk better. She is not steady on her feet but she is improving. She has her hair done every week. They help her dress and she is looking great. I really appreciate the great job the nurses and staff are doing taking care of my Mom. I rest easy knowing she is being treated with kindness when I am not around. The food is wonderful and she is eating well. It is a quiet and friendly place!

Provider Response

We love having your mom with us! Thank you for taking the time to leave us an outstanding 5-Star review. We are grateful for your feedback.

L Suppa

4

July 14, 2017

I am a friend or relative of a current/past resident

My father is currently living at The Windsor while my family is moving to California. I check in on him daily by phone, and he seems very content. He's getting physical therapy and enjoys the movie theater where they play a movie twice a day. He's eating well and I am very relieved knowing he is being well cared for.

Provider Response

We love having your father with us! Thank you for your feedback.

Ms. Miller

3

November 1, 2016

I visited this facility

I didn't like The Windsor at San Pablo so much. It's not as nicely-appointed, and it just seemed kind of old-fashioned. It's not horrible, but I wouldn’t choose it. They have a few little things, but it doesn't seem to have much. I just wasn't very impressed.

Provider Response

Thank you for visiting us at The Windsor of San Pablo. We are thankful for your feedback!

visitor160337

4

October 13, 2016

I visited this facility

I visited The Windsor; it’s a very nice place, and it’s only been there for 2 years. It was very spacious and nice. It was OK for very active seniors, but for those using the walker, it would be hard to move around. They were playing bingo when I went there. They did some exercise.

Provider Response

Thank you for visiting us! We are thankful for your feedback.

Kim768650

5

October 13, 2016

I visited this facility

The one I was impressed with the most was The Windsor at San Pablo. First of all, it’s gorgeous. It was the prettiest. It was nice and elegant. They had a home theater. It was really upscale and nice. What I really like is that they had restaurant-style dining; you went into a high-end restaurant where they have the menu and one of those leather bound booklets. It was really nice. The price was reasonable. It was comparable to the other places I saw.

Provider Response

Thank you for visiting us! We are thankful for your feedback. Come back again soon!

Ronni583026

5

June 24, 2016

I visited this facility

My mother is in The Windsor at San Pablo. It is wonderful. Everything is awesome, including the people and the providers. My mother is in the memory care unit, which has very kind people. The place is beautiful, clean, and spacious. The dining area is really good, very clean, and very nice. It is only two years old. My mother is in the locked-in unit. They have a library, a nice courtyard, and a movie theater. They play bingo, cards, and have a bunch of activities. It is expensive, but it comparable to other places and much nicer.

Provider Response

We love having your mother with us! We are grateful for your feedback, thank you.

Terry123917050

4

May 11, 2016

I visited this facility

I think The Windsor at San Pablo was much nicer. That’s probably the nicest one of the three we visited in terms of the assisted care. It’s a very nice place. They have a very nice young man there that gave us a tour. He was very knowledgeable. He gave us good insights on the cost. The ambience was excellent. It was very clean. Service looked good. Restaurant looked good.

Provider Response

Thank you for visiting us! We are grateful for your feedback.

Lori119505550

5

January 31, 2016

I visited this facility

We move my mother-in-law to Windsor at San Pablo. It is new within a year and half. They are wonderful. We walk in the door on a Sunday afternoon and they call one of the nurses to the walking path and they show us around. We feel she is having really good care. She is in the assisted living. She is in a small apartment. It has a bedroom, a bathroom, a living room and a small kitchenette. They have a salon, a barbershop and a gym. During the Christmas holidays, they have something almost every day for them either activities or entertainment. They have a movie theater. We watch a couple of the recent football games in there with her. We have not eaten, but she eats all her meals there.

Provider Response

We love having your mother-in-law with us! Thank you for your glowing 5-star review. We appreciate it.

Caring113801550

4

October 5, 2015

I visited this facility

The Windsor seemed to be a real competitor of the other facility that I visited. However, I thought their apartments or their facilities there were not quite as filled with natural light, and it didn't seem to be laid out as nicely as the other one did. I just didn't feel as comfortable in them as I did with the other. As far as what they had to offer, they were comparable. They had the book clubs, the movies, and things of that nature. The dining area was nice. Then again, they do not have the openness in all of the windows that the other place did. The natural light meant so much, and it sort of got rid of that institutional feeling. They didn't seem to have the closet space or storage space that the other one did, but it was adequate. We had an acquaintance that had been there for two years, and she thought the food was very good and I would go to what she thought. The Windsor was a beautiful facility -- especially the one by the male clinic -- but it was more expensive.

Provider Response

Thank you for visiting The Windsor! We appreciate the feedback and experience you shared.

Caring107085750

4

May 17, 2015

I visited this facility

The rooms were great. Everything was very nice, clean, and very upbeat. They had beautiful gardens. The staff was absolutely helpful. They called after I left, and they were all super good. But The Windsor at San Pablo wasn't as homey as I'd like it to be; it was a little more industrial and a little cold.

Provider Response

Thank you for taking the time to visit us at The Windsor. We appreciate your feedback.

Puzzledpartner

4

March 26, 2015

I visited this facility

Windsor was a very nice facility, and they seemed to have activities too. It seems to be a good place to go to. The staff was very good, and very nice.

Provider Response

Thank you for taking the time to visit The Windsor at San Pablo! We appreciate your feedback.

Scott23

5

January 17, 2015

I visited this facility

The Windsor is a new facility. It is very focused on the people who lived there. None of the rooms I really cared for in any assisted living location because they were so small. But that is just normal. The dining area is more pleasant than a restaurant although I did not have a meal there. They have some kind of craft and bingo in one room. Then they actually have a separate kitchen and room for family with a large gathering. It is actually more like a big family room, so that's neat. The grounds are all new, so it's nicely landscaped. The facility is about a mile from a Mayo.

Provider Response

Thank you for taking the time to visit us here at The Windsor at San Pablo! We appreciate the feedback you shared. Thank you.

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Costs for The Windsor at San Pablo in Jacksonville, Florida

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,355

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,580

Starting Price

Services and Amenities of The Windsor at San Pablo in Jacksonville, Florida

Costs

  • All Inclusive Rent
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

About The Windsor at San Pablo in Jacksonville, Florida

The Windsor is a licensed assisted living and memory care residence dedicated to providing quality services in a warm, comfortable environment. We offer professional, personalized services designed to enhance the quality of life for those we serve.

At The Windsor, we are dedicated to each Residents' independence, choices and dignity.

Visit us for a tour and you'll see how our combination of a warm residential setting along with the caring, helpful staff at The Windsor is just the right choice for your housing or service needs.

Philosophy of Service

The Windsor is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families. The foundation of our approach to service is built upon fundamental concepts we believe are important to every resident.

The concepts are central in our approach to quality service and supportive residential environments:

  • Promote the individuality of each resident
  • Offer each resident dignity and respect
  • Foster independence for each resident
  • Support each resident’s right to privacy
  • Support the needs of family and friends
  • Provide a supportive residential environment
  • Partner with residents and family in care decisions
  • Offer individual choices in care, services and lifestyle
Tailored Services

At The Windsor, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services you choose results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal service in the most cost effective manner.

Base Monthly Service Includes:

  • Spacious apartment
  • Utilities (except phone)
  • Routine maintenance
  • Weekly housekeeping & linen service
  • Health monitoring by full time professional staff
  • Life Enrichment activities
  • 24-hour access to staff
  • Licensed nurse on staff

Tailored Services may include: (but are not limited to)

  • Medication Assistance
  • Specialized diets
  • Assistance with bathing, dressing, grooming, and other personal care
  • Assistance with ambulation
  • Personal Laundry

The Windsor Personal Assessment provides for cooperative planning between you and our staff. As your needs or wants change, your Tailored Services can change with you. At The Windsor, you pay only for the services you need or want.

Enriching Activities

Life enriching activities come alive at The Windsor. Residents participate in hobbies, cultural events, educational opportunities, religious activities, and interesting trips, along with the opportunity for new experiences. New friends are made and relationships strengthened by spending enjoyable time together. Special cultural and community events are a highlight on The Windsor Life Enrichment Calendar.

The Life Enrichment Coordinator and the nurse create The Windsor Wellness Program which may include fun exercises, activities, and health education. The Windsor Wellness Program is designed to enhance the overall health and well-being of the residents.

Companion Services

You may choose additional personalized support or services through our specialized program call Windsor Companions. Windsor Companions spend time one-on-one with the resident providing special attention or care such as reading, shopping, letter writing, supervision, and support.

Quality Design Features

Every design feature of The Windsor is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve.

Exterior:

  • Elegant home-style architecture
  • Porte Cochere providing weather-covered access to front entrance
Interior:
  • Personal Care Suite providing health and wellness evaluations and services
  • Therapeutic and relaxing whirlpool spa
  • Elegant Palma Sola dining room
  • Courtyard Café for casual dining and snacks
  • Enclosed courtyard / screened lanai
Apartments:
  • Seven distinctive apartment styles
  • Kitchenette with microwave, refrigerator, sink, and cabinetry
  • Wall-to-wall carpeting, except bathrooms
  • Large bathroom with curbless shower
  • Emergency Call System with speaker response
  • Telephone and cable connections
  • Individually controlled heating and air conditioning
  • For your "Peace of Mind"
  • Electronically controlled entrances
  • Fire/smoke and sprinkler systems
  • Emergency generators for certain living areas

Map of The Windsor at San Pablo

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The Windsor at San Pablo

4000 San Pablo Parkway, Jacksonville, FL 32224

Verified Partner

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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