The Windsor at San Pablo

Offers Assisted Living and Memory Care

14 Reviews
4000 San Pablo Parkway, Jacksonville, FL 32224
Call (800) 385-2527
The Windsor at San Pablo (800) 385-2527
PROMOTION! 44 days

Limited Time Offer- 1- Bedroom starting at $4,625

Reviews of The Windsor at San Pablo

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Assisted Living Reviews for The Windsor at San Pablo

May 10, 2016

By Terry123917050

I visited this facility

I think The Windsor at San Pablo was much nicer. That’s probably the nicest one of the three we visited in terms of the assisted care. It’s a very nice place. They have a very nice young man there that gave us a tour. He was very knowledgeable. He gave us good insights on the cost. The ambience was excellent. It was very clean. Service looked good. Restaurant looked good.

January 31, 2016

By Lori119505550

I am a friend or relative of a resident

We move my mother-in-law to Windsor at San Pablo. It is new within a year and half. They are wonderful. We walk in the door on a Sunday afternoon and they call one of the nurses to the walking path and they show us around. We feel she is having really good care. She is in the assisted living. She is in a small apartment. It has a bedroom, a bathroom, a living room and a small kitchenette. They have a salon, a barbershop and a gym. During the Christmas holidays, they have something almost every day for them either activities or entertainment. They have a movie theater. We watch a couple of the recent football games in there with her. We have not eaten, but she eats all her meals there.

October 05, 2015

By Caring113801550

I visited this facility

The Windsor seemed to be a real competitor of the other facility that I visited. However, I thought their apartments or their facilities there were not quite as filled with natural light, and it didn't seem to be laid out as nicely as the other one did. I just didn't feel as comfortable in them as I did with the other. As far as what they had to offer, they were comparable. They had the book clubs, the movies, and things of that nature. The dining area was nice. Then again, they do not have the openness in all of the windows that the other place did. The natural light meant so much, and it sort of got rid of that institutional feeling. They didn't seem to have the closet space or storage space that the other one did, but it was adequate. We had an acquaintance that had been there for two years, and she thought the food was very good and I would go to what she thought. The Windsor was a beautiful facility -- especially the one by the male clinic -- but it was more expensive.

May 17, 2015

By Caring107085750

I visited this facility

The rooms were great. Everything was very nice, clean, and very upbeat. They had beautiful gardens. The staff was absolutely helpful. They called after I left, and they were all super good. But The Windsor at San Pablo wasn't as homey as I'd like it to be; it was a little more industrial and a little cold.

March 25, 2015

By Puzzledpartner

I visited this facility

Windsor was a very nice facility, and they seemed to have activities too. It seems to be a good place to go to. The staff was very good, and very nice.

January 16, 2015

By Scott23

I visited this facility

The Windsor is a new facility. It is very focused on the people who lived there. None of the rooms I really cared for in any assisted living location because they were so small. But that is just normal. The dining area is more pleasant than a restaurant although I did not have a meal there. They have some kind of craft and bingo in one room. Then they actually have a separate kitchen and room for family with a large gathering. It is actually more like a big family room, so that's neat. The grounds are all new, so it's nicely landscaped. The facility is about a mile from a Mayo.
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Memory Care Reviews for The Windsor at San Pablo

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Questions about The Windsor at San Pablo

What ongoing training does the staff receive in dementia care?

Associates receive training through a thorough onboarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.

Describe the overall population of assisted living residents at The Windsor at San Pablo. What is their average age? What are their favorite things to do?

The Windsor at San Pablo is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.

What programs or activities does The Windsor at San Pablo offer to enrich residents' well-being?

Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.

What transportation services does The Windsor at San Pablo offer to assisted living residents?

The Windsor at San Pablo offers scheduled transportation via shuttle buses for our assisted living resident’s convenience. The Windsor at San Pablo is equipped with a porte-cochere for the convenience and safety of all residents.

What makes the chef or dining program at The Windsor at San Pablo exceptional? What kind of menu can assisted living residents expect?

The Windsor at San Pablo offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.

What safety features or security measures does The Windsor at San Pablo offer to assisted living residents?

Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.

How does The Windsor at San Pablo keep residents' families informed about their loved ones?

The Windsor at San Pablo publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.

What is the care staff-to-resident ratio at The Windsor at San Pablo during daytime and nighttime hours?

Staff-to-resident ratio will fluctuate depending on the number of residents.

If The Windsor at San Pablo accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.

What ongoing senior care training does the staff receive?

Associates receive training through a thorough onboarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.

How many staffers are on duty in the daytime and overnight?

Staff-to-resident ratio will fluctuate depending on the number of residents.

What safety features or security measures does The Windsor at San Pablo provide to protect residents who wander?

When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.

What programs or activities does The Windsor at San Pablo offer to keep residents engaged? How does the staff engage residents' long-term memories?

Programs and activities for Memory Care Residents are customized based on personal interest, cognitive and physical abilities using the resident’s life story.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident’s health and cognitive functioning are assessed by the health care coordinator when they move into the community. Each resident is assessed again 30 days after move-in and every 120 days after that by the Healthcare Coordinator.

What techniques does The Windsor at San Pablo use to support memory care residents during mealtimes?

A half hour before mealtimes, aroma therapy is used to stimulate synapses in the brain to recognize that it is time to eat, residents are escorted to the dining room and accompanied at the table by an associate who demonstrates mirroring techniques to enhance memories of proper eating techniques.

How does The Windsor at San Pablo keep residents' families informed about their loved ones' health?

Anytime there is a change in the health or behavior of a resident, the family is notified with a phone call.

Describe the neighborhood around The Windsor at San Pablo. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

The Windsor at San Pablo is located in close proximity to residential neighborhoods with easy access to various hospitals and clinics for the convenience of the residents.

Photos of The Windsor at San Pablo

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Services and Amenities of The Windsor at San Pablo

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Spa
  • Features Extra: Library, Fitness Room/Gym

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Yoga
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Respite Care
  • Minimum Age: None
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy


  • State Licenses: 12539
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About The Windsor at San Pablo

The Windsor is a licensed assisted living and memory care residence dedicated to providing quality services in a warm, comfortable environment. We offer professional, personalized services designed to enhance the quality of life for those we serve.

At The Windsor, we are dedicated to each Residents' independence, choices and dignity.

Visit us for a tour and you'll see how our combination of a warm residential setting along with the caring, helpful staff at The Windsor is just the right choice for your housing or service needs.

Philosophy of Service

The Windsor is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families. The foundation of our approach to service is built upon fundamental concepts we believe are important to every resident.

The concepts are central in our approach to quality service and supportive residential environments:

  • Promote the individuality of each resident
  • Offer each resident dignity and respect
  • Foster independence for each resident
  • Support each resident’s right to privacy
  • Support the needs of family and friends
  • Provide a supportive residential environment
  • Partner with residents and family in care decisions
  • Offer individual choices in care, services and lifestyle
Tailored Services

At The Windsor, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services you choose results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal service in the most cost effective manner.

Base Monthly Service Includes:

  • Spacious apartment
  • Utilities (except phone)
  • Routine maintenance
  • Weekly housekeeping & linen service
  • Health monitoring by full time professional staff
  • Life Enrichment activities
  • 24-hour access to staff
  • Licensed nurse on staff

Tailored Services may include: (but are not limited to)

  • Medication Assistance
  • Specialized diets
  • Assistance with bathing, dressing, grooming, and other personal care
  • Assistance with ambulation
  • Personal Laundry

The Windsor Personal Assessment provides for cooperative planning between you and our staff. As your needs or wants change, your Tailored Services can change with you. At The Windsor, you pay only for the services you need or want.

Enriching Activities

Life enriching activities come alive at The Windsor. Residents participate in hobbies, cultural events, educational opportunities, religious activities, and interesting trips, along with the opportunity for new experiences. New friends are made and relationships strengthened by spending enjoyable time together. Special cultural and community events are a highlight on The Windsor Life Enrichment Calendar.

The Life Enrichment Coordinator and the nurse create The Windsor Wellness Program which may include fun exercises, activities, and health education. The Windsor Wellness Program is designed to enhance the overall health and well-being of the residents.

Companion Services

You may choose additional personalized support or services through our specialized program call Windsor Companions. Windsor Companions spend time one-on-one with the resident providing special attention or care such as reading, shopping, letter writing, supervision, and support.

Quality Design Features

Every design feature of The Windsor is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve.


  • Elegant home-style architecture
  • Porte Cochere providing weather-covered access to front entrance
  • Personal Care Suite providing health and wellness evaluations and services
  • Therapeutic and relaxing whirlpool spa
  • Elegant Palma Sola dining room
  • Courtyard Café for casual dining and snacks
  • Enclosed courtyard / screened lanai
  • Seven distinctive apartment styles
  • Kitchenette with microwave, refrigerator, sink, and cabinetry
  • Wall-to-wall carpeting, except bathrooms
  • Large bathroom with curbless shower
  • Emergency Call System with speaker response
  • Telephone and cable connections
  • Individually controlled heating and air conditioning
  • For your "Peace of Mind"
  • Electronically controlled entrances
  • Fire/smoke and sprinkler systems
  • Emergency generators for certain living areas

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Map of The Windsor at San Pablo

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The Windsor at San Pablo

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