$4,700
Hillcrest Nursing and Rehabilitation Center
4200 Washington Street , Hollywood, FL 33021
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Reviews of Hillcrest Nursing and Rehabilitation Center in Hollywood, Florida
2.88
(17 reviews)
Facility
2.7
Staff
3.1
Food
2.4
Activities
2.8
Value
3.0
Karen, Sister of Mark W @ Hillcrest
5
|
July 1, 2023
My Brother, Mark is currently at Hillcrest and this is the 4th facility he has been in since April 12, 2023. So many reviews have been negative so I am taking the time to post a very positive review that Hillcrest deserves. I am giving them a 5 star rating because they have already healed 2 of his 3 bedsores, he is eating every meal and telling me they are delicious and in particular the chicken dishes are moist and easy to cut. Other places served the standard "rubber" chicken that was inedible. He has enjoyed every meal so far in the last two weeks. Prior to coming to Hillcrest, he was bed ridden. Hillcrest has been doing physical therapy that allows him to get to the bathroom on his own, stand with a walker and walk 60 steps now! It is amazing, the progress he has made in this short time. My family, Mark and I are thrilled with his progress and the staff have been so very kind, professional and helpful to Mark. The other residents I have seen seem happy and well cared for. The facilities are a bit dated but to me, the care is most important. They offer a lot of activities which is very important to keep the residents outside of their rooms and have a nice courtyard so they can get some vitamin D! His case worker, Corey has been very helpful to me with the info she has shared about Mark. I am only able to get there once a week, so I depend on feedback from my Brother and Casey. From the bottom of our hearts, THANK YOU TO EVERYONE AT HILLCREST.
Disgruntled Relative
1
|
April 7, 2023
My brother was a "patient" there he was discharged with no prescriptions. We were told that they ordered him a wheelchair. Nothing. I guess the Department of Health will be hearing from me next!
Close Friend of Pt
2
|
April 5, 2022
I visted and could not help notice the terrible smell and funiture date back to the 60's. One TV to br shared not working no phones in Pt room to at least communicate for a familiar voice. Call back no one pick up to tale a phone to pt to talk. Very sad place
justjohn
1
|
February 6, 2022
This place is ran like a prison. I won’t leave a dying dog here let alone a loved one. Food is absolutely horrible. 0 stars do not leave anyone here ever. Staff yells at patients because they don’t want to eat nasty food. And the smell of pee is unbelievable.
John cline
4
|
October 7, 2021
I have been a resident here going on 4 months. Would like to say thank you to all the staff here especially the nurses who take very good care of me. And big thanks to the D.O.N. for her part. This place has a wonderful atmosphere and the people seem to genuinely care.
VickiMarie
1
|
March 3, 2021
My Mom is there right now and they are horrible. If I could give no stars I would. First call there turned into 3 calls and over 40 minutes just to locate my Mom and her room number. There are no phones in the rooms. No call buttons for nurses. They make the patients scream for help and most of the time do not respond. Every time I call it takes 3 times because they hang up on you. When you need to speak with a social worker or nurse they just dump you in voice mail. If you have a choice do not go here. They do not feed her regularly. Nothing good.
Lillian Ferrari
1
|
December 8, 2020
What i could stress, and i wish someone had told me or i should have looked up this facility, is to make sure that no one i love or care for go to this facility. To use the word care doesnt even apply. My brother was sent to this facility. Communication was next to none. Before he was allowed to expire, i only got to talk to him two times and that is after over 20 attempts each time. When i did get to speak to him, he told me how no one would come when he would buzz so he deficated twice on himself, the room was small and they were putting in a third person, and even though he was sent there for physical therapy, he was only taken out of the bed for 10 minutes. There was not even enough room for a chair in the cramped overcrowded room. My brother was sent there on a Wednesday night and by Saturday night he was dead. I am not saying my brother was not a sick man. but due to the lack of "care" and attention to him, he died. I am Certain he buzzed for help but by time they went in to see him, he was gone. He should have been sent back to the hospital before Saturday if anyone had even paid attention to him or had the creditials to see how sick he was. My brother was on Medicaid. he was sent to this facility, whcih i am now finding out is known to be bad. Yet no one can hold them accountable. If you read this, please do not send anyone there.
michael-e
1
|
July 4, 2020
Horrible, dreadful service, was there 1 week and had physical therapy only twice for a total of only 1 hour. Nurses complained when I rang for help, In many cases, I had to call their outside line because they never responded when I pressed the HELP buzzer. Most spoke in heavily accented English and were very hard to understand. And they were also very rude. NOT recommended under any circumstances. Their therapy room was also very dirty.
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Services and Amenities of Hillcrest Nursing and Rehabilitation Center in Hollywood, Florida
General
- Resident Capacity: 240
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
3.0
About Hillcrest Nursing and Rehabilitation Center in Hollywood, Florida
Hillcrest Nursing and Rehabilitation Center is a Senior Living provider in Hollywood, Florida that offers residents Nursing Homes services. Contact Hillcrest Nursing and Rehabilitation Center for more details on services and rates.
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