Montrose Healthcare Center

unknown 25

this facility is awful uncaring staff lack of supervision unless your on top of them with an attitude is the only way your family member gets remembered enough to be taken care of and constant visits many surprise visits to make sure the staff does there job properly staff is only there to collect a paycheck with the minimal amount for them to do and don't care about the patients what so ever I'm surprised this facility has not been fined or shut down by the state I regret taking my family member

Janero

Been disappointed with this facility lately. My mother has been a resident for 1 year now and their services have gone done. The meals are sad... green beans and hamburger are served a lot. And they have switched the dining room from a light airy room that looks out onto the patio to a dark, no windows, painted brown with red and black lights. This is not healthy for elderly patients. They say they switched due to some new equipment coming in but they state the rooms are the same size???? Also it is a safety factor. The room is not large enough for 4 tables full of wheelchair bound patients.... and now due to my mother having oxygen equipment it is not large enough or her to eat with others so she sits in the hallway or her room. They are in their rooms enough! There is no socialization this way. Lately the cleaning of the rooms has been lacking also.