Glen Terra

Candice

My friend moved to the assisted living facility of Glen Terra in Glendale. I checked out the place in February when I was looking. I thought that maybe I might find something that I thought was a little more upscale. I spoke with a terrific man there, and he took $1 from me to hold a spot if I needed that. I just thought I was going to just look around, but I eventually concluded that I was just wasting my time. For the amount of money that my friend was going to be paying, this place was the best that I could do for her. I mean that positively, that it was the best, so I went back to this place and we found a spot for my friend, and I moved her in in June. It has just been a very good place for her. It's closer, distance-wise, and certainly less expensive. I think that the care is on par with the other place, which was $3,000 or $4,000 a month more. My friend is very happy there. She has a lovely room which is twice as big for two-thirds of the money that she was paying before. I can't say enough. They are allowing me to choose the menu for my friend. She is lactose intolerant, and there could sometimes be a menu item that she's not sure if it would have milk or any dairy product in it, so I asked the kitchen staff if I could figure out a menu each week, submit it to the kitchen, and just have them serve that to her. She wouldn't have to worry about choosing and about whether the food has any lactose in it. They have been very, very cooperative about that, and I appreciate that. The price is far better than it was in her former place, so I am very pleased with this place. Before my friend had moved in, they called me saying the studio apartment that I was looking at is not going to be available, but that they have a larger apartment with a kitchen area with no stove but a refrigerator, microwave, and a sink. Then there is a living room, and a bedroom with a bath. I said my friend can't really afford more than what we talked about, but they said they will let her have it for what they quoted me. I couldn't believe that, so I went and looked at it. I saw the living room with that little kitchen area attached. The bedroom is not quite a separate room, but almost, and the entry into that room is very adequate for the wheelchair that my friend is in. I think the bedroom itself is larger than what she had in her old place. It's more than I ever ever dreamed that would be possible for her to have. Her living facility there is just better than I could have ever hoped. The staff there is very accommodating, friendly, and cooperative. They're also very helpful. It's just a nice staff to have taking care of my friend. I think the food is very good, and the variety of it is great. In her old place, it was like a five-star restaurant. Here, it isn't quite that. It's more homey, and my friend appreciates and enjoys the hominess. At her old place, they have big cloth napkins, but here they have nice paper napkins. That's silly, but that's kind of how I'm rating it. The food is very good, and my friend has never had any complaints. Her room is terrific. I could never, ever have afforded that anywhere else. There is one thing only, and it's that in the hallway from the front door to her apartment, and then also from the entryway to the dining room, there is a bit of an incline. It's covered with carpet, so it's nothing that anybody would slip on, but my friend is in a wheelchair and she can't quite do that by herself. There's always a lot of staff around, though. All she has to do is ask someone to get her up the little incline. I don't want to make it sound like it's a mountain because it isn't, but it's enough of an incline that she cannot get up and down. They said that's unfortunately the way it is, but it has certainly not deterred my friend from getting where she wants to go, so it's fine. But taking that little thing into consideration with everything else that is good for her, I think everything else far outweighs that.

Valorie

I've moved into Glen Terra. I chose it because of the price, it was clean, and I liked the looks of it. The staff is very caring. I like the staff a lot. I don't like the food. They need to have more fresh vegetables and fresh fruit. They use too much canned stuff. They offer movies, games, and trips. They have a great hair salon.

ReviewerAS#0503

With Glen Terra, I was very impressed when I looked at the rooms. The three that were shown to us were very spacious for my mother, but not too large for her. They have lovely dining room area with linen table cloths and flowers on the table. The gentleman that I spoke with, Carlos Vera (I think was his last name), was very accommodating to us. He led us to believe that he and his staff will be very mindful of my mother as well as any facility should be. He's coming from a nursing background which makes him possibly a little more sensitive and positive towards the elderly or those who are choosing to live in that particular facility. Their facility will be assessing my mother on where she is, her level of ageing, and what is needed for her and her care.

Fred A.

We loved Glen Terra. The people were friendly and accommodating. They had three meals a day and cleaned beddings once or twice a week. They had different levels of care depending on your needs.

Visitor732380

My friend liked the environment at Glen Terra, and it was close to his doctors. The room is one of the reasons why we chose it because the room he got is kind of like two rooms. It's a separate bedroom and then a dividing wall to where he has the dining room and kitchenette. It's not like being in a nursing home where you're in one room, and that's it. They have a room where they play Bingo, and they have a day once a month where all the gentlemen get together and play cards, they have outings where they walk about and do activities, a big community living room where they can watch TV, play games, exercise, and a few other things going on there. Everybody I've met so far has been pretty nice, welcoming ,and pleasant to be around. It was better for parking, staff was nice, and everything was nice.

james113232

Glenterra was beautiful and exactly what I would like. The apartments were gorgeous, very modern, very well-kept, up to date, and very clean. Everybody was friendly. The dining room looked really nice, and the food coming out of the dining room looked nice. However, they don't take Medicare/Medicaid.