
33579 W 8 Mile Rd, Livonia, MI 48152
5.0
(3 reviews)
"My mom lived at StoryPoint Livonia for the last two-and-a-half years of her life. It was a very positive ending to her beautiful life. I knew my mom was safe. She was well cared for, clean, and treated with dignity. Whenever we had a concern, which we did at different times, I was able to meet with members of the staff or the director. They got back with me, and the answers and changes were met with satisfaction. The staff was kind and respectful to my mom. They loved her, and my mom, for the most part, loved them. My mom had been to a few others briefly, and we liked StoryPoint the most. It was a very good experience. I was there a lot, and they knew me. I have only good things to say for my mom. My mom didn't attend a lot of activities because she was in a wheelchair and had oxygen. They asked her all the time if she would like to go down, and if she wanted to, they would push her in her wheelchair. They were good. The place was clean. She had a lot of friends that came to visit, and they were impressed with the cleanliness. The staff spent time talking to her. Because she was mentally alert, they got to know her well. There are things you wish you could change, but I never felt like she was not safe. She was looked after. For the price we paid, the level of care and things, it was good. The food looked good. She made friends there. The administrators were very kind to her. They asked her opinion of things. They knew her so well that if she looked sad, they would ask if she was OK. Sometimes, they called me. For my mother, it was a lovely experience. She wasn't thrilled about not being in her home anymore, but for our family, we were very happy. The hospice team was so kind. It was clean and pleasing to the eye. Friends and family said it was a really nice place because it's newer. It wasn't rundown and never smelly. The housekeeping was excellent."
$5,025







