Provider Response
Randy, thank you for your positive feedback and for taking the time to post this review!
Offers Assisted Living and Independent Living
April 24, 2022
Provider Response
Randy, thank you for your positive feedback and for taking the time to post this review!
January 30, 2022
Provider Response
Natalie, thank you for taking the time to visit our community! We enjoyed meeting you and hope to welcome you home to American House!
September 10, 2017
April 25, 2017
September 30, 2016
July 08, 2016
April 06, 2016
June 23, 2015
Provider Response
Thank you for your feedback! I'm so happy to hear that you enjoy living at the community and that we're taking great care of you and your wife! If there's anything we can do to create an even more positive experience for you, please let me know! Tabitha Hooper, executive director
April 07, 2015
Provider Response
It's wonderful to hear that your mother is so happy at American House Westland Joy! The life enrichment director plans an entire program of social, cultural and education activities to keep residents active and engaged. If your mother has an idea of what she would like to do outside of her apartment, please let me know so we can see if we can add it to the program. Please contact me directly with any other questions! Sincerely, Tabitha Hooper (248) 854-7151
March 30, 2015
Provider Response
Thank you for leaving your feedback. Since you visited the American House Westland Joy community, many renovations have been completed: new carpet, paint, furniture, artwork and lighting. We also added a new patio and Anytime Cafe to the community. I would be happy to schedule another tour for you to see the many improvements. Please contact me to schedule another tour. Sincerely, Tabitha Hooper (248) 854-7151
December 20, 2014
Provider Response
Thank you for your feedback! American House Senior Living Communities prides itself on providing a home-like setting to all residents, regardless of location or level of care. It’s unfortunate that you weren’t able to feel this ’sense of home’. It appears you toured American House Westland Venoy, but please do schedule a visit to American House Elmwood and American House Regent Street that specialize in memory care. We would like to help you and your father find a location that meets your needs. Please call me to discuss specific options.
Sincerely, Samantha Pal, Director of Sales (248) 203-1800
November 19, 2014
Provider Response
Thank you for your feedback. As an assisted and independent living community, Westland Joy residents enjoy their independence and are able to leave the building as they wish. Please contact me so we can discuss the situation more thoroughly.
Sincerely, Debby Stanley, Executive Director 734-454-9838
September 27, 2014
Provider Response
I'm glad you liked what you saw during your visit! Even though you may not have seen, we do offer plenty of activities and events for our residents! We have a Life Enrichment Director who organizes things like crafts, trips, and so much more (did you know we have our very own American House Choir?!). I'd be happy to fill you in on some of the activities we have coming up -- just call me or stop by when you have a moment.
Sincerely, Debby Stanley, Executive Director 734-454-9838
July 19, 2014
Provider Response
I'm thrilled to hear that your mom is enjoying herself in our community! That's our main goal here. Our residents love all our activities and trips (especially to ball games!), so I hope your mom joins in the fun soon. I'm glad the diet situation is working itself out -- if your mom ever needs anything or you have any questions, please don't hesitate to contact me personally and I'll do what I can to help.
Sincerely, Debby Stanley, Executive Director 734-454-9838
December 30, 2013
Provider Response
Thank you so much, Kathy, for recommending us! And thank you for noticing our landscaping - we work hard and take pride in it. The services we offer are priced a la carte, so our residents can pick and choose what they want without having to pay for something they won't use. Your view of our community is spot on, and I really appreciate sharing your thoughts.
Sincerely, Debby Stanley Executive Director (734) 454-9838
December 13, 2013
Provider Response
Thank you so much, Caring74893650 for taking the time to leave this review. We are happy you found our community to be friendly and tidy - we take great pride in that! We also strive to be in more than 30 Michigan cities so there is almost always an American House community nearby. Please call me directly or stop by anytime if you have questions or if you just want to chat.
Sincerely, Debby Stanley Executive Director (734) 454-9838
November 26, 2013
Provider Response
Thanks for leaving your feedback! I really appreciate that you would recommend our community to others. Perhaps next time you can join in on some of the activities we have going on around our community.
Sincerely, Debby Stanley, Executive Director 734-454-9838
October 18, 2013
Provider Response
Thanks for your feedback, Doris, and I will look into the bathroom door situation. We use the phrase "restaurant-style dining" to mean that we offer a variety of different options at meal times. If you'd like to come back, perhaps you would enjoy one of our other tasty meals! Please let me know if I can be of any assistance - my door is always open.
Sincerely, Debby Stanley, Executive Director 734-454-9838
May 30, 2012
Provider Response
Dear Tony Hick,
Thank you for your wonderful review! We are very pleased to hear how much your great-grandmother is enjoying living at American House Westland Joy "” and excited to hear that you'll be staying with us as well in the future.
We take great pride in offering a large variety of amenities and activities for our residents, and we really do try to make sure our residents are enjoying themselves (including at meal times!).
If you ever need anything, my door is always open. Thank you again for taking the time to leave such a great review.
Sincerely, Michelle Connell, Executive Director (734) 454-9838
January 30, 2022
Provider Response
Dorothy, thank you for taking the time to visit our community! We appreciate you being open and honest with us.
November 18, 2021
Provider Response
Kathy, thanks so much for your feedback! We appreciate you being open and honest with us.
November 13, 2021
Provider Response
Nelson, thank you for taking the time to visit our community! Thank you for your positive feedback and for taking the time to post this review.
September 03, 2021
April 05, 2021
February 13, 2021
Provider Response
Cathy, thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.
December 06, 2017
March 08, 2016
Describe the overall population of assisted living residents at American House Westland Joy. What is their average age? What are their favorite things to do?
84 is the average age at our community. Our residents enjoy hearing live musicians every Friday, with a follow up icecream social or happy hour. Many enjoy Bingo, trivia games, and group coffee chats or crafts.
What programs or activities does American House Westland Joy offer to enrich residents' well-being?
Brain Wellness games, exercise or morning stretch, lunch & shopping outings, music, sign alongs, and trivia games.
Conveniently located off Joy Road, in a beautifully-wooded landscape, American House Westland Joy is the ideal senior living community.
Close to shopping, dining, entertainment and health care, our one-bedroom apartments feature full kitchens, spacious living rooms and private baths.
Affordable Senior living, located right off I-275 and all major freeways
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