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0.3 miles away
American House Livonia
11525 Farmington Rd, Livonia, MI 48150$2,835/mo starting price
Livonia Comfort Care
34020 Plymouth Rd., Livonia, MI 48150
Community Reviews and Comparisions
Featured Review
Koren Jeter
4
|
January 10, 2024
My mom has been here since April and for several months I was extremely happy with the facility, the staff was great when it came to the care of the residents. The only problem I had in the beginning was missing clothes and shoes. Recently the staff and administrators have changed and not for the better, I don’t understand why the change because the old staff was the best, no one is hardly available to address my concerns and the nursing staff is not as professional like the old staff which I wish could come back. At this point I’m looking for a new facility especially since they have increased their fees $200.00 and their services are no longer worth it. The only thing that is consistent from the time my mom moved in would be the activity director Bridgit, she is amazing and has my mother very active. It saddens me to see this beautiful place and staff in the beginning to change so drastically to the point I’m removing my mother from her comfort zone but I can’t keep her there. We had a life scare and Jatonya noticed she wasn’t breathing right called ems which I was told had it been any later she wouldn’t be here today. She is no longer there and that’s sad she was excellent at her job and I don’t feel this new staff are as attentive as the old staff, while I visit no one comes and check on her which they never know when we visit for this unhappiness I feel now she’s going to leave as soon as I find another happy place. I’m so sad to do this to my mom but the only thing to keep her there would be to return the old staff completely
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About Livonia Comfort Care in Livonia, Michigan
Our community stands out by seamlessly blending personalized care with luxurious amenities, ensuring that every resident enjoys a comfortable, enriching lifestyle tailored to their individual needs. Our mission has always been to redefine senior care through delivering remarkable care, and weaving luxury throughout every facility. Livonia Comfort Care will be one of the next iterations on our path towards making remarkable senior care available for as many individuals as possible.
To learn more about this provider's license and review other available state reports, please visit:
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Reviews of Livonia Comfort Care in Livonia, Michigan
4.0
(1 review)
Facility
5.0
Staff
2.0
Food
3.0
Activities
5.0
Koren Jeter
4
|
January 10, 2024
My mom has been here since April and for several months I was extremely happy with the facility, the staff was great when it came to the care of the residents. The only problem I had in the beginning was missing clothes and shoes. Recently the staff and administrators have changed and not for the better, I don’t understand why the change because the old staff was the best, no one is hardly available to address my concerns and the nursing staff is not as professional like the old staff which I wish could come back. At this point I’m looking for a new facility especially since they have increased their fees $200.00 and their services are no longer worth it. The only thing that is consistent from the time my mom moved in would be the activity director Bridgit, she is amazing and has my mother very active. It saddens me to see this beautiful place and staff in the beginning to change so drastically to the point I’m removing my mother from her comfort zone but I can’t keep her there. We had a life scare and Jatonya noticed she wasn’t breathing right called ems which I was told had it been any later she wouldn’t be here today. She is no longer there and that’s sad she was excellent at her job and I don’t feel this new staff are as attentive as the old staff, while I visit no one comes and check on her which they never know when we visit for this unhappiness I feel now she’s going to leave as soon as I find another happy place. I’m so sad to do this to my mom but the only thing to keep her there would be to return the old staff completely
Provider Response
We hope this message finds you well. Firstly, we want to express our gratitude for taking the time to share your feedback regarding the recent changes in our facility. We truly value your perspective and understand the importance of maintaining the highest standards of care for your loved ones.
We appreciate your acknowledgment of Bridgit's outstanding performance as our activity director, and we want to assure you that we recognize the significance of maintaining such positive aspects in our facility.
In regard to the incident involving Jatonya and the prompt response to your mother's health scare, we deeply regret any distress caused by her departure. Rest assured, we have recruited and trained the new staff to ensure that the level of care remains consistent.
We understand that your mother's well-being is of the utmost importance, and we would like the opportunity to discuss your concerns further. If you would be open to a meeting, please let us know a convenient time for you, and we will make the necessary arrangements.
Your feedback is invaluable in helping us improve, and we are committed to regaining your trust. Thank you for bringing these matters to our attention, and we look forward to the opportunity to work with you to address your concerns.
Services and Amenities of Livonia Comfort Care in Livonia, Michigan
Ambulatory Assistance & Accessibility
- Accessible apartments
- Mobility & Wheelchair Assistance
- Transfer Assistance
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Hoyer Lift
- Wheelchair Accessible Transportation
Dining
- Communal Dining
Games Hobbies & Recreation
- Activities staff
- Arts & Crafts Activities/Programs
- Educational Activities/Programs
- Entertainment activities/programs
- Facilitated Field Trips/Outings
- Game Room
- Horticultural Activities
- Literary Activities/Programs
- Music Activities/Programs
- Organized activities/programs
- Performing arts activities/programs
- Recreational activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Sports & lawn games
- Tabletop & Other Games/Programs
Inside Amenities
- Cable/Satellite TV in Common Area
- Entertainment Venues
- Recreational amenities
- Shared Common Areas
Personal Care
- Administer Medication
- Bathing Assistance
- Dressing Assistance
- Feeding Assistance
- Grooming Assistance
- Health/Medical reminders
- Meal Preparation
- Personal Care Assistants
- Shaving Assistance
- Toileting Assistance
- Cooking services
Staff Training & Qualifications
- Staff Driving Record Check
- Staff Trained in Ethics
- Staff Trained in First Aid
- Staff trained in Medication Management
- Staff trained in memory care
- Staff trained in personal care
- Staff trained in safety
- Trained staff on-site
- Staff trained in neurological disorders
Aquatic Amenities
- Hot Tub Spa
Specialized Staff
- Nurse on Staff (Part time)
Pets
- Pet care resident's responsibility
- Pets
Companionship & Escort Assistance
- Escort Assistance
Financing & Payment Options
- Accepts Check Payments
- All Inclusive Rent
Health Services
- Hospice Care
- Medical Care
- Medication Reminders
- Memory Care
- Pharmacy on-site
- In Home Health Care
Languages
- English spoken
Room Amenities
- Cable/Satellite In Unit
- Closet Space In Unit
- Individual Climate Controls
- Kitchen Appliances In Unit
- Living Rooms in Unit
- Shower in unit
- Telephone In Unit
- Wifi/Internet In Unit
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Guests
- Guest Parking
Resident Information
- Offers Respite Care
Diet & Nutrition
- Chef on staff
- Diabetic
- Dietary services
- Kosher
- Low Fat
- Low Salt
- Renal
- Special Diets/Dietary Accommodations
- Vegetarian Diet Available
Fitness & Wellness Programs
- Fitness Opportunities
- Salon Services
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Enclosed/Secured outdoor common areas
- Garden
- Patio
Safety & Security
- Controlled Building Access
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Fall Prevention Program
- Personal Medical Alert Systems
- Safety & Wellness Checks
- Security Systems
- Supervisory Staff
Kitchen Types
- Kitchenette
On-Site Services
- Religious Services
Parking Options
- Parking Lot
Additional Amenity Information
- Fee Structure: Entry fee cost : $1500
Costs for Livonia Comfort Care in Livonia, Michigan
Independent Living
$3,800
Starting Price
Assisted Living
$5,250
Starting Price
Memory Care
$5,950
Starting Price
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