Livonia Comfort Care

Koren Jeter

My mom has been here since April and for several months I was extremely happy with the facility, the staff was great when it came to the care of the residents. The only problem I had in the beginning was missing clothes and shoes. Recently the staff and administrators have changed and not for the better, I don’t understand why the change because the old staff was the best, no one is hardly available to address my concerns and the nursing staff is not as professional like the old staff which I wish could come back. At this point I’m looking for a new facility especially since they have increased their fees $200.00 and their services are no longer worth it. The only thing that is consistent from the time my mom moved in would be the activity director Bridgit, she is amazing and has my mother very active. It saddens me to see this beautiful place and staff in the beginning to change so drastically to the point I’m removing my mother from her comfort zone but I can’t keep her there. We had a life scare and Jatonya noticed she wasn’t breathing right called ems which I was told had it been any later she wouldn’t be here today. She is no longer there and that’s sad she was excellent at her job and I don’t feel this new staff are as attentive as the old staff, while I visit no one comes and check on her which they never know when we visit for this unhappiness I feel now she’s going to leave as soon as I find another happy place. I’m so sad to do this to my mom but the only thing to keep her there would be to return the old staff completely