Sierra Del Sol Senior Living

The people at Sierra Del Sol seem to be very friendly. The accommodations were very small, which was the biggest turn-off for us. The staff showed us a '2-bedroom' (which had been a 1-bedroom) and a studio that was married together to make one unit. It was so small. I like the location. I like the staff, but the rooms were just way too small. It appears to be well maintained. The couple of people that I talked to seemed to be very happy. I wouldn't have a problem moving there if the room was larger. Other than the fact that the rooms were too small, everything we saw was excellent.

Wow! What a great community! I wish I was old enough to move in! I am so pleased that I found a place for my mom to move that puts my mind at ease. I recently toured Sierra del Sol (and am going to move my mom in) and I was blown away with the hospitality and services offered here. While on my tour not only did staff members take time to introduce themselves but so did the manager. That really says a lot to me. I’ve been touring several places and nothing quite felt like home for mom until we came here. My mom is a picky eater and she loved the menu and can’t wait to start dining here. The rooms are so spacious and perfectly sized for my moms needs. Since she’s gotten older it’s been harder for her to move around and her room and the entire building accommodates for this very well. My mom has always been a social butterfly but with age and less mobility has had less opportunity to socialize. It makes my heart so happy to know that my mom will be able to attend events and socialize with people her own age once again. I am so excited to hear all about all the activities my mom gets to experience thanks to Sierra del Sol! I am just so happy and thankful we found this place! I would definitely recommend it to anyone looking for a family member they care about or for themselves. Seriously, this place has so much to offer!

During my last visit, I was impressed with how much they offer! The leisure areas and activities available to the residents were inclusive and hands-on. They had a visiting area with a beautiful grand piano. I love music and I am really happy to know that is available to the residents.

My mother was a resident at this place for 2 months in assisted living. Generally she was well received and well treated until she had to make an emergency room visit and eventually hospice. It was after this that it became evident that three of her most valuable heirloom's became missing. In her will, she had planned to hand these down to her heirs. One of them was a 100-year-old engagement ring that her father gave her mother. The others included a wedding set and cocktail ring. All together of which most likely valued over 25K, but were priceless to family as they were seen on her hand throughout our lifetime. Shameful, that while she was suffering and dying - someone was violating her and her heirs. How heartbreaking that someone could be so heartless. Director was protective of her staff and claimed that no one knew of her heirlooms that were seen on her hand every day. Shame to this facility! A police report was filed, but to no avail so far almost a year and a half later

My mom moved into Sierra Del Sol four weeks ago. Sierra Del Sol is comparable to most other places that I looked into. It’s very pleasant and handicapped accessible. I believe they do repaint and re-floor every time someone moves in. Showers are all easily accessible with lots of handrails. They have nice closets in her a small one-bedroom. They have an alert button that they wear around their necks, and if they need help wheeling to and from, someone will come and help. I’ve talked to them quite often, and they’re all very helpful and very nice. It seems like if my mom has a problem or needs something, they’ll make sure that she gets the care. They have been very helpful with just about any problem we have had. However, it seems like they need a bit more help. They seem to be short on help, especially on the weekend.

Sierra Del Sol was very nice. The rooms were in good sizes. They had all the amenities. They were very nice. Their dining area was very nice. They had three good meals a day. They had menus where you could choose what you wanted. There was also food after hours, if you wanted to snack. They had food whenever you needed it. They had food that you could bring into the room if you wanted to. They had a little microwave in the room that you could you use. The staff was very nice and very pleasant. We really enjoyed it. They had lots of activities. They had a library also. They also a room where you could play games, do puzzles, or do whatever you wanted to do. They had areas that you could go outside to sit and enjoy.

A year ago I would have given a 4 star rating to this facility in spite of the constant turnover of executive directors, lack of leadership and training for the staff. The rating would have been based solely on the dedication of the majority of the caregivers. But when my mother could not care for her basic needs herself I noticed the care declined. When I needed hospice, there was a clear resentment on the part of the staff to their presence (probably because they questioned the care my mother was receiving). I was promised that my mom would be turned every 2 hours, as she could no longer turn on her own and her bedsores were getting worse. This did not happen and when I called it to the attention of the head nurse she reassured me it would be fixed. It was not. I hired a private caregiver who was there 5 hours a day, 4 days a week and there were many days when she told me she did not see a caregiver come in at all while she was there. Again, I called it to the nurse's attention and received promises, but nothing changed. With the help of hospice, I finally brought my mother home because on the days my caregiver was not there and I would arrive, there were too many instances when I found her in a soiled diaper and dirty sheets, which made it even more difficult to keep up with her sores. I blame this on lack of training, lack of a consistent executive director and the resentment towards the hospice nurses. If you have a parent who can pretty much care for themselves with minimal help, this might be a good facility, but I would never recommend it to an elderly person who is bedridden. I wish there would have been honesty in the fact that they really were not equipped to deal with someone in my mom's condition. But that would have cost them money by losing a resident. So very sad.