I really like that there are such a good people around to help us all day. The exercise program is really good.
8468 East Speedway Boulevard, Tucson, AZ 85710
Call
(800) 385-2527
Reviews of Brookdale East Tucson
Assisted Living Reviews for Brookdale East Tucson
October 01, 2019
I am/was a resident of this facility
August 30, 2019
I am/was a resident of this facility
The best part of my day is breakfast with everyone then the exercise class we do daily. We stay healthy eating all the good food. It’s nice that there are always people around to help us all day.
July 04, 2019
I am a friend or relative of a current/past resident
The staff are wonderful. Most of the residents enjoy bingo which is practically everyday. Whenever I come to visit my great grandma the staff come to the door with a warm smile on their face.
December 19, 2018
I am a friend or relative of a current/past resident
A very good facility. They seem to truly care about their residents and are happy to help in any way.
The food is excellent and nutritious.
The residents get activities every day and are afforded transportation for shopping.
The facility is not over crowded so the residents get more individual attention if needed.
December 19, 2018
I am a friend or relative of a current/past resident
Brookdale East has been my mother's place of residence for the last year. She has short term memory issues and is 98 years old. We moved her to Brookdale East given her condition. The caregivers and staff at Brookdale East have been very very good to my mother and have taken great care of her. It seems to be the best environment for her at this stage of her mental and physical life. What I like is the fact she is helped with all of the necessities, bathing, dressing, medication and things to do. But most important to me is how the staff / caregivers treat her. And all of them have done an excellent job of taking care of her.
I am not sure how Brookdale East screens their caregivers but the ones that I have interacted with have been some of the most caring and knowledgeable that I have ever met. Brookdale East should be commended for their care of elderly. I know that I have used the word care over and over again in this review but I think it is the best word suited for what I am trying to say, Thanks again for all you do to make her remaining life as pleasant as possible. And as well for making me as comfortable and confident as possible that she is getting excellent care.
December 29, 2015
I visited this facility
Brookdale East Tucson was our first choice, but there weren't any openings at that time. It had everything that other facilities have, but they have a 24/7 schedule wherein they have nurses and doctors to assist you 24/7 if you need it. That’s what I liked about this community. The rooms were nice and spacious, and you had a choice between a studio, a one-bedroom and a salon. The rooms were within the same building, which is really good. The staff was very nice and friendly. The residents seemed very happy. I noticed that they did activities, outings, and people who came in to entertain. The food was really good, too.
December 16, 2015
I visited this facility
Brookdale East Tucson is exactly what we are looking for -- a smaller community, under 50 units, one floor, cozy, comfortable, non-medicinal smelling, not like a nursing home. It’s fairly new, and I really like the staff. I met some of the residents, and they impressed me because there’s nothing wrong with them; they just want to live there, which is something unusual. The price was right where we needed it to be. We’re putting my mom in a smaller studio unit, which is perfect for her because she is almost completely blind. The furnishings, the whole community, the culture, the feel are very cozy, and homey. I was told by my brother that Brookdale has one of the best reputations for assisted living facilities.
June 30, 2015
I visited this facility
The gentleman that was at Sterling House on East Speedway was very nice. He showed us around. He was the one who suggested that we go to the three-level facility that we haven’t visited yet.
April 07, 2015
I visited this facility
When we went to Brookdale East Tucson, the gentleman was very nice and showed us around, but he said, "You two, I would say, you are probably not ready for our facility here." So we left on good terms, and he was the one who suggested that we go to the three-level that we haven't visited yet. I liked his straightforwardness, and that is why I give them a three.
Provider Response
Thank you for taking the time to visit and share your feedback. We are happy to hear our associate was able to assist you and provide you options for other Brookdale communities.
November 28, 2014
I am/was a resident of this facility
We so appreciate the care and the wonderful employees at Sterling House. All is so fine -- food, activities, management, and more so doubly appreciated since my mom was temporarily away after a fall. She's 29 days away from 91 today (October 2014). Thank you!
November 05, 2014
I visited this facility
Sterling House is a very nice facility. We have a couple of friends that are residents there. The rooms were very nice. They have a very nice dining room and recreation. They have movies, entertainment, exercise classes, and physical therapy.
September 30, 2014
I am a friend or relative of a resident
Sterling House is a caring facility and is close to us. The staff is very caring, friendly, and they get to know my mother-in-law. I have eaten there and the food is wonderful. The rooms are so well-maintained. They have music, bingo, and movies.
July 31, 2014
I visited this facility
Sterling house was smaller. The staff was excellent and I had a nice briefing from the lady that was there. She was tied up when I arrived, so they sat me down gave me some water and offered coffee. The rooms were nice, though it was a bit older.
April 11, 2014
I visited this facility
The people over at Sterling House seemed happy. The rooms were nice. I thought everything was good. The staff was good. They can go inside the patio. They also had a TV room and a little library. For me, it was the location and the security because it's a big, round circle. Everything was safe. People can't come in, people can't go out.
There is a nursing home across the street. It's in a nice, little location. I like the place. We didn't have any bad experience or anything negative.
March 28, 2014
I am a friend or relative of a resident
I really enjoy the people at Brookdale Sterling house East Speedway. It's always clean and residents are happy. They have activities for residents.
March 28, 2014
I am a friend or relative of a resident
Mother has always received wonderful care for the 7 years she has been at Sterling House. Everyone here have been outstanding.
March 21, 2014
I am a friend or relative of a resident
The service is very good. All the people working here are patient and loving with residents. Thank you for your service and understanding.
January 08, 2014
I am a friend or relative of resident
My mother has lived at Sterling House for several years now. I have many good things to say about this facility. The staff is friendly, helpful, and caring. My mother likes the food there. (They have frequent meetings for the residents to be able to talk to the cooks about their likes and dislikes. The cooks are good about paying attention to the resident's needs and likes.) The facility is beautiful and clean with nice spacious halls and community areas. (And it smells good when you walk in!) They have an activity schedule that changes weekly. It is a nice size facility- not too many residents and not too small. I think they have 40-something residents there. The only thing I would like differently is to have a few more parking places. Overall, my mother and I are both very satisfied with Sterling House.
November 27, 2013
I visited this facility
I enjoyed my visit at the Sterling House. It was very pleasant. It looked like the people were caring and pleasant. The rooms were small but adequate. I know that they had games and crafts, but I didn't had a change see them. However, I thought it was a little more than what my mother needed.
September 05, 2013
I am a friend or relative of a resident
My mother has been living as Sterling House on Speedway in Tucson for three months. Before this, my husband's mother lived here for over two years. We visit twice a week. The facility is clean and well attended. We have found the caregivers to be thoughtful, compassionate, and honest in all ways. This is a happy place to live with many activities and multiple choices. My mother gets a shower twice a week, good meals three times a day, many daily activities to attend, and a safe, private room. She has taken physical therapy at Sterling House which is improving her walk; she spends a great deal of time walking around the facility, stronger and happier. Thanks to all the caregivers and residents at the eastside Sterling House in Tucson.
August 10, 2013
I visited this facility
We went to Sterling House on East Speedway and the facility was really nice. We had lunch there and the food was good. The staff was very nice, but we are not ready for that yet.
June 14, 2013
I am a friend or relative of a resident
Sterling House on East Speedway is a very nice facility. It's a fairly large facility. She got a pretty good size room. The staff are very nice. I have a very good feeling with the people that worked there. They are always available and they keep track things for me. They would always let me know what is going on and call me if they need me for something. The food seems to be soothing her free will. My friend is somebody who needs special kind of food because she is allergic to all milk content products and she manages to get down all her meals three times a day. I think she has adjusted every well and that would be because of the way I think they help her and takes care of her. They seemed to be there to meet her needs very well.
May 25, 2012
I visited this facility
This is a fairly new facility, it was clean and had lots of areas or separate rooms for people to gather. I saw a nice pool, a small café or coffee bar in the lobby too. The rooms came in different sizes but the sizes were just adequate.
The staff was really helpful, accommodating and friendly. They facilitated activities for their residents like different exercises, movie nights, virtual exercises and provides transportation as well.
This place is really nice, I can't think of anything more for this place to improve.
May 10, 2012
I am a friend or relative of a resident
Superior physical plant, e.g. cheerful sunny brightly lit wide hallways, physical therapy room/whirlpool on site, services of a geriatric nurse practitioner available if desired, well-designed floor plans, well-staffed professionally with caring compassionate personnel attentive to the residents' needs/care/ and life-enhancing activities. Close cooperation with relatives of residents.
September 26, 2011
I visited this facility
The Sterling House on east speedway could take a bit of common-sense advice. I noticed that when the cleaning staff would make their rounds, they would use the same mop and water for several rooms. I have seen hospitals use large "Swiffer" type wet mops with easily removable rectangular mop cloths, and use only one per room in each ward. That way, they could control the possible spread of microbes on the floor. It would at least be safer if they used a steam mop, in my opinion.
The menu could use a little revamping, as it had the same fare for breakfast whenever I would visit, and the lunch and dinner meals were rather unspectacular as well. I noticed a tiny break room for the help, and though there was a designated smoking area far from the building, I noticed a staff nurse smoking on the patio just outside the dining room door. They have games and other activities, as well as a paid singer who visits regularly, and tours around town when the weather permits. There is a central courtyard with few amenities-no pool or hot tub, just a few chairs and tables. They do have some nice artwork on their walls, and a Wii video game console in the activity room, where they have regular ice-cream socials, and movies. It is not exactly a bad place to live, and I noticed a lot of healthy happy residents, but I have seen better.
Provider Response
Thank you for your review of our community. Since your visit back in 2011, there have been numerous changes. I started as the Executive Director in March 2012. Since starting my role, the community common areas and resident rooms are kept clean and tidy. As far as the caregiver smoking outside the dining room , this is actually a caregiver that was hired by a particular family member and we have addressed this issue with the particular agency. The menu for breakfast was changed on a regular basis per Brookdale policy, however, we always offered eggs and an accompanying meat plus toast and fruit to those who chose this instead of the pancakes, French toast, etc. The cereal, either hot or cold, was an additional part of the breakfast. Also, we customize the breakfast offerings dependent on the individual preferences of the residents. Some of our residents have very specific breakfast routines and we do our best to honor their preferences. The courtyard is enclosed and lush now and is safe for wandering residents who enjoy it daily. We have multiple entertainers that visit the community including singers, dancers and classical piano players. Our management team has an open door policy and families are welcome to bring suggestions and ideas to better the quality of life our residents. We have a wonderful team that is dedicated to serve our residents. We feel that the necessary changes have been made and many families see the positive changes. Most of the year, we have been 100% occupied and we often work from a small wait list. I want to personally invite you back to the community to have lunch so we can go over the changes we have made and seek an opportunity to update your review.
Questions about Brookdale East Tucson
Describe the overall population of assisted living residents at Brookdale East Tucson. What is their average age? What are their favorite things to do?
Average age is 85. Their favorite thing to do is sit by the cozy fire in the cooler weather, or participate in an activity such as circle ball, or painting, or just hang out in the common area and converse!
What programs or activities does Brookdale East Tucson offer to enrich residents' well-being?
We offer a robust schedule of 7-8 activities a day. We do the more heart pumping activities in the mornings, bring in special guests to play music/comedy, cards/games, movies, Flex Your Brain, happy hour and many more!
What places are near Brookdale East Tucson or within walking distance for assisted living residents to enjoy?
We are near a Farmer’s market, where the residents can enjoy fresh fruits and veggies. Also nearby are churches, and Udall park Senior Center.
What transportation services does Brookdale East Tucson offer to assisted living residents?
Transport to and from doctor’s appointments, as well as trips to grocery stores, pharmacies, and planned activities. (Scenic drives, etc.)
What makes the chef or dining program at Brookdale East Tucson exceptional? What kind of menu can assisted living residents expect?
We have a mixed menu that has cuisine from Southwest Mexican food to Italian, and American. We cater to special diets as well, with all 3 meals a day and snacks in between. Restaurant style dining experience. Made fresh with signature seasonings. We do dining room meetings that include the residents to reflect their preferences.
What safety features or security measures does Brookdale East Tucson offer to assisted living residents?
We are a secured assisted living. All access doors are alarmed. This means we can take greater measures to keep our residents safe
How does Brookdale East Tucson keep residents' families informed about their loved ones?
We make sure to have up to date contact information and preferences. Any changes, large or small, the family is the first to hear from our wellness department. Monthly update calls, and we are happy to take calls or visits just to check in!
If Brookdale East Tucson accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love pets here! We have an enclosed courtyard with a beautiful grassy area, where pets can roam and play!
What ongoing senior care training does the staff receive?
Staff is required to take monthly learning based training to refresh courses taken at hire and to test competencies. Any new information is also added monthly.
What safety features or security measures does Brookdale East Tucson provide to protect residents who wander?
As stated above, we are a secured assisted living. We also will sit down with the family and discuss appropriate measures
Services and Amenities of Brookdale East Tucson
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library, Secure Community With Key Pad Entry
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Wii Sports
- Fitness Room
- Arts And Crafts
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 46
- Staff Patient Ratio: 1 To 8
- Minimum Age: 55
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- Licenses: DIrected Care Licensure
- State Licenses: AL2150C
About Brookdale East Tucson
Brookdale East Tucson provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Map of Brookdale East Tucson
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