I didn't like Solstice Senior Living at Austin. There was very little diversity in the population. They had entertainment for people who might have been in the 100s, not in the 80s where most people are now. I was not impressed by it. The ambience outside was fine, but the population was all white, which I have nothing against. However, if there's no diversity in the population, what do you expect to live as a minority. The facility had a part where the smell was horrible. It was not a clean smell. I wasn't impressed with the structure of the building. It's very old, and everybody looked sleepy. There was music, but it's the early 19th century and it was not to my liking. The staff was very aggressive, in that if we didn't sign now, we may not have the same prices and that they're going to increase the price of the monthly rent.
Provider Response
We are so sorry to hear that had a negative experience at our community. We would be happy to discuss your particular concerns in more detail. Please contact our Executive Director at your earliest convenience.