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Brightview Greentree

170 Greentree Road, Marlton, NJ 08053

(800) 558-0653 (Call a Family Advisor)

4.05

(18 reviews)

Offers Memory Care, Independent Living, and Assisted Living

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Reviews of Brightview Greentree in Marlton, New Jersey

4.05

(18 reviews)

  • Facility

    4.5

  • Staff

    4.7

  • Food

    3.5

  • Activities

    2.0

  • Value

    4.0

ReviewerFC081622A

5

September 18, 2022

I visited this facility

Brightview Greentree is kept marvelously well. It's about 10 or 12 years old, but it appears brand new. The people who I met, both residents and people who work there, seemed to be very happy and glad to be there. I just came away with a very positive impression. The staff during the tour was very good. The activities list is very long. They have happy hours. They have movies twice a day. They have a room if you want to watch TV with others. They have transportation locally to doctors and also groups that go to restaurants. They have new refurnished rooms when you move in. There is new carpeting and new paint. There may be new appliances. They have a very good security system.

Provider Response

Thank you for visiting Brightview Greentree. If you have any other questions about senior living at Brightview, contact our sales team.

Jeff

5

July 3, 2022

I visited this facility

What I like the best about my tour at Brightview Greentree is that it was clean, modern, and had a lot of amenities and activities. They have like a small pub room where the residents could gather in the afternoon and the dining room was really pretty. They had beautiful grounds, there were courtyards, and there was a like. It was nice and my tour was great. The staff that gave the tour was friendly and addressed all of my mom's questions. They gave us some apple turnovers when we left, and the apple turnovers were good. It was complimentary, which is a nice gesture.

Provider Response

Hi Jeff - Thank you for your review! If you have more questions about Brightview Greentree, please reach out to our sales team, Marjorie and Mari.

roger67

1

May 26, 2022

I am a friend or relative of a current/past resident

Facility is not what it once was it progressively is getting worse. Was once not only a beautiful place but, the care and management was much better. They have continually gone down hill. Total shame how new management can destroy a community.

Provider Response

Thank you for reaching out regarding your concerns. The safety and well-being of our residents are always our top priority! If you would like to discuss this situation more, please feel free to reach out to our Executive Director, Jennifer, or our Regional Director of Operations, Samantha.

Shannon

5

March 18, 2021

I am a friend or relative of a current/past resident

My mom resides in Brightview Greentree. Her room is wonderful, it's clean and nice, and it's a lovely place. The staff is wonderful, and I love everything about the place. It's a wonderful place, everything about it is lovely, and they take great care of her. It's just she has gotten worse, and she needs to go into a different facility than what they offer. They take care of everything, it's beautifully kept, it's nicely managed, and the staff couldn't be nicer. It's an absolutely lovely place.

Provider Response

Hi Shannon - Thank you for your feedback! We will pass it along it to our team!

Rosalie

5

March 25, 2019

I visited this facility

Brightview Greentree was very pleasant. I liked everything I saw. The food was good. It's near shopping in a very good location. It feels good when you walk in. Everything was nice and decorated nicely. The person who showed me around was nice. They had one-bedrooms with a den and two-bedrooms with balconies. They also had washers and dryers. They had an exercise room and a theater. They go out and do different things, and they had people come in. They had a nice dining room. I ate in the cafe, and the menu was set up really well.

Janet

5

October 31, 2018

I visited this facility

I think that Brightview Greentree is fantastic, and they have activities galore. I'm anxious to get in there. They have an art studio which I'm very into, and they also have a wood working shop, and a place where you can make gifts for people. There's also a bar, there's a room with puzzles and that kind of stuff. The dinners apparently are top-notch. I saw the menus for a couple of days, and they have a section just for me (meaning no salt). So that's great. I was just floored by it. There's a lot people and they're all so nice. The woman that I know who has both parents there is in the assisted living. I can't speak well enough about this community. Margery Bennet was the person who accommodated me during the tour, and I would rate her five stars. The community is beautiful.

Linda D

5

January 11, 2018

I visited this facility

The reason that we chose Brightview Greentree is because the practice there is very evidence-based treatment for memory care. The staff is extremely well trained. Everything in the memory care unit is geared toward working on functional practices of memory. It's a very home-like environment. The seniors are engaged in meaningful activities that trigger experiences from their past that they can reinforce things like helping to cook and music and they even have pet therapy. It's a very warm environment. It's meticulously clean. Everyone is nurtured and the staff is very responsive and friendly. My stepfather is moving into their assisted care facility, which is beautiful. It's like a resort. It has lovely, spacious common rooms. It has a magnificent library that's run by a librarian. It has rooms for many different purposes. It even has a pub. There are lots of clubs and various rooms for having meals, for people who have different interests and needs, and it provides fantastic social and therapeutic opportunities. The residents came up to us to tell us how happy they were. We visited a lot of places and this was by far the best. I saw people eating beautiful meals and being happy, but I didn't taste anything.

Reesey

1

February 23, 2017

I am a friend or relative of a current/past resident

BEWARE! My 88 year old father was admitted to the memory care "Wellness Springs" unit on 2/4/17. On 2/6/17 sometime upon waking that morning he suffered a fall injuring his head, forehead, eye; his eye was swollen shut and horribly bruised black and blue and an open bloody uncovered wound on his elbow.. At no time did I or anyone on my emergency contact list receive a call, nor was 911 ever called. He was given an ice pack and escorted to breakfast, lunch, and a birthday party. There was a notation at 10:45 am in his chart about the incident. Still no call to me or 911. I had him taken to a hospital with a fractured skull!

2daughters

3

March 30, 2016

I am a friend or relative of resident

On the surface, BVGT is head and shoulders above most other Assisted Living facilities. It is clean, brightly lit and attractively decorated. The staff is generally pleasant and helpful so it seems to be a perfect choice for you or your loved one. Looking below the surface to the things that actually matter, there is little significant difference between this facility and many others. BVGT adheres to the minimum requirements outlined by government agencies. They are seriously understaffed when it comes to RAs (residents’ assistants) with only 1.5 aides on duty per floor of approximately 40 apartments. The apartments, while meeting minimum standards, don’t have handicapped toilets with higher seats and elongated bowls instead of merely a grab bar alongside. The sinks in the kitchen and bathroom have handicapped access but are too high for shorter, wheelchair bound residents to reach effectively making personal hygiene and clean up challenging. The refrigerators in Assisted Living are so low to the ground that residents must practically bend in half to access food on the shelves making this a huge fall risk. In fact, one family member chose to purchase a more appropriate refrigerator for their parent to minimize this risk. There is no overnight nurse on the premises and the door to the nurse’s station is almost always closed making it unwelcoming for residents needing to access the nurse. The Director of Nursing seems to have little or no connection to the residents and is generally busy with paper work. In our situation, the aides often placed food trays where our family member couldn’t access them easily and, therefore, compromised the ability to get adequate nutrition. The dining room does not offer specialized meals for residents with specific dietary needs. While most seniors benefit from low salt meals, BV offers only NSA (no salt added) meals which, as with most institutions, are ordered from a supplier and arrive pre-salted. Residents with congestive heart failure, hypertension and other medical conditions have their health decline when healthier options are not made available to them. So don’t be fooled by the superficial appearance of this facility. It may be as good as others but it certainly comes with a high price tag and not much to offer beyond the very basics required by law, despite their claims of going above and beyond to keep their residents safe and well. Plus, there is no further step down from Assisted meaning that residents who continue to decline must move once again to family or skilled nursing facilities.

Anonymous114255750

4

October 28, 2015

I visited this facility

Brightview Greentree seemed fairly good for somebody who needs some care or predicts something happening with their health in the very near future. One of our problems is that we are perfectly healthy at this point. They do have assisted, and of course they offer to take care of you for the rest of your life when something happens. The services increase, so you can stay there forever. But at this point, we are too active, and I am afraid of committing to something that is going to make me unhappy for a long time. Everything was good, and the people were very nice. Actually, some of the residents were very complementary. They were very good; it was just not for us right now.

Caring1009

5

February 28, 2015

I visited this facility

Everything was pretty deluxe at Brightview Greentree. The staff was very friendly and they know what they are doing. They even have a movie theatre and library. It was delightful and clean. The rooms looked great, comfortable and has plenty of space.

Caring105915050

4

February 10, 2015

I am a friend or relative of a resident

My mom is in a community right now named Brightview Greentree in Marlton. The staff there is good. They take care of my mom. My mom's room is nice and clean. It looks good. I had the food there, and it tasted good. Everything is fine, and I have no complaints about the place. They have some aerobics and memory games. They do all kinds of things including bus trips. The people are really nice, and it just looked clean. The food is good, and the care is good. They even have music. It's just nice.

Caring71253550

5

April 11, 2014

I visited this facility

The staff is very knowledgeable, very friendly, very professional. The apartments are more than adequate. The food is delicious. They have a hair salon, a workout room, a craft room, meeting rooms, a library, a computer room, a full-sized theater, social rooms. They have everything except a pool. Brightview is clean, very well-appointed. It's a very nice place. There is a mini-mall behind it. There's a drugstore on the corner near it. There are three banks and two drugstores nearby. There are doctors' offices and a couple of fast food restaurants.

Blown away

1

February 22, 2014

I am a friend or relative of resident

We moved both parents to this facility in November of 2011. Dad had progressing dementia and moved to assisted living. Mom moved into independent living. She fractured 2 vertebrae with a fall in the first week. We moved her to assisted living too. She was sent home with a fentinyl patch for pain. This is synthetic heroin ~ very strong drug. The facility physicians did not determine the end point to this drug and the aids were not astute enough to perceive her decline was related to the drug. Only one RN on duty for entire facility. Not adequate to assess fluctuation in resident health issues. She declined further mentally (confusion) was unstable walking (thought she was on a cruise ship) to which the facility manager joked about. Her change in mental status was never medically addressed. As a family, we were horrified and didn't know where to turn. My father just kept saying, "We are just standing here watching this and doing nothing." Brightview's answer was to put my mother into their lock down Alzheimer unit. The facility director again joked that my mother had run through all 3 levels of care in less than 6 months. In this unit, she fell again breaking her hip in a way that was not repairable. She was placed in a nursing home. My father came down with shingles from the stress, and one day in great distress asked me to "get me out of here!". I placed my father in the nursing home with my mother. Brightview was a dismal failure for my family. I feel their medical attention was sorely lacking. I witnessed other residents with severe medical conditions, advanced Parkinson disease, and severe osteoporosis decline in their care without advice that perhaps a more acute medical facility would be appropriate. Their physicians on call were a joke... heartless and only in it to rake in fees for visits. We felt powerless and victimized by a system that was all about increasing rental fees and not about honest concern for the residents.

Irene11

5

February 14, 2014

I visited this facility

I like a lot of things there at Brightview Greentree. Mostly I still cook and bake, and them having a good size kitchen was impressive. It was close to Walmart where I love to shop at. The staff took us around and there were some people walking through the hall who said 'hello'. It seemed to be nice and the atmosphere was good.

Caring74351350

4

January 18, 2014

I visited this facility

Brightview Greentree didn't have any opening at that time. They have all the same activities that all the others have, and I chose not to go there based on the fact that we needed immediate occupancy. Everybody seemed very nice, the woman that I met, the staff coordinator, seemed nice. The residents seemed to be happy. I think the place was very nice.

Jackie20

5

October 16, 2013

I visited this facility

Brightview is beautiful and it is less than 2 years old. Everything is clean, airy and light and that is what I like. The rooms were not as spacious as I would like. I realized that I was not going to spend a lot of my time inside but I was judging the size of the facility and I have a piano and would not want to give that up. I liked everything about it and that was my first choice up until I saw the last place. The staff was marvelous and the residents ate with us and answered our questions.

Marie5

5

May 21, 2012

I visited this facility

We found a place for my mother and father-in-law and it's at Brightview in Marlton New Jersey. We already made our deposit. What I like most about the place is that it's very bright and the staff really knows what their doing. With regards to the room they actually have their own apartment. My mom and dad-in-law are happy with the place and I already recommended Brightview to my friends. I'm actually thinking of living in a place at Brightview when I get old like my parents. I'm really satisfied and happy with the service and the facility itself that's why I will give Brightview 6 stars.

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Services and Amenities of Brightview Greentree in Marlton, New Jersey

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Party Space
  • Garden And Patio

About Brightview Greentree in Marlton, New Jersey

Located on Greentree Road, this residential senior living community features full-service Independent Living apartments on a monthly rental basis with No Large Entrance Fee. The all-inclusive monthly fee includes private 1 or 2-bedroom apartments, exterior and interior maintenance including appliances, full kitchens, washer/dryer, housekeeping, fine-dining meals, scheduled transportation, utilities, a full-time Vibrant Living Director to coordinate daily activities and social events plus much more. Community amenities include a fitness center, beauty/barber shop, internet café, pub, movie theater and game room.

With Assisted Living and Dementia Care also on campus, Brightview Greentree brings three important options all together in one convenient community.

Map of Brightview Greentree

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