Communities in Philadelphia, PA

"Brittany Manor didn't provide respite care services. Going in there, it was more for people who are mentally challenged. Before I went in, there was a resident already asking me for money while I was sitting in my car, and then when I went in, there was another resident who was asking me for money, and food, and whatever I had in my hand. The person who walked me around was a five. My experience trying to confirm that I had a tour was a one or a zero. I called to confirm, and no one seemed to be able to confirm with me that they were aware that I was coming. They said they would get back to me, and no one ever got back to me, so I just wound up showing up, and the person who gave me the tour was very friendly. However, she wasn't necessarily prepared to provide a tour. The place was very disheveled. Whoever owned the place before, that signage was still up there. The facility smelled as soon as I got in the door. The staff pretty much mentioned this is for people who have mental disabilities. The room I saw wasn't dirty. It's just that everything looked old. Everything didn't look like it was maintained properly. That's not a place I would recommend for anybody. It didn't seem like the patients were even well taken care of. The people that I talked to on the phone were not professional in my book, and telling me that you're going to get back to me, and then you still don't get back, that was very concerning."

"Sunrise of Abington was a very cozy, nice, and warm-looking place. It was kind of an older building. I saw a couple of seniors there talking to friends. The people who work there were very friendly and very informative. The lady who guided us was awesome. She answered all my questions. The facility itself was nice, but there was no connection through the inside of the building. You need to be out to go to the common area. That's the only minus thing. Besides that, everything was good."

"I went to look at Sunrise of Haverford. The employees there were very friendly. The staff who gave me a tour was very friendly. The facility seemed a little dated. They have a salon and outside walkways. The upkeep was adequate. It's close to my home. It is in between two big hospitals. There is shopping within walking distance of it."

"The interior of Sunrise of Lafayette Hill was nice, it was a nice facility. The people were very helpful. The rooms were spacious. They had a variety of studios or one-bedroom, I did look at those. Upkeep looked good. It was a little bit older facility than some of them, but it looked like it was well-maintained. I saw the dining area and it looked like an appropriate dining area; it was nothing fancy. I am looking for a place with more scenic views for my mother. So, while the facility was nice, other facilities were more scenic. Part of that is where it's located, so it just wasn't as scenic as other places I've looked. Everybody seemed very nice, even the residents seem very nice. The staff did an excellent job. They had a salon and a place for doctor's visits and all that stuff."

About Bryn Mawr Village Bryn Mawr Village is a senior living provider in Bryn Mawr, Pennsylvania, that offers residents Independent Living and Memory Care. Contact Bryn Mawr Village for more details on services and rates. To learn more about this provider's license and review other available state reports, please visit: Pennsylvania Department of Human Services Provider Directory

"Our father has been a resident at Arden Courts of Cherry Hill for five months now. From the start, we have been very impressed with the care and compassion shown to him and to our family. Having a loved one in a memory care facility is emotional for family members. The staff at Arden has been so patient and does a wonderful job explaining things to us and making us feel that it is the right decision and he is getting truly the best professional care. But most importantly, when we visit or FaceTime with our father, we see that he is very content and most importantly happy. Fast forward until March and we landed in the unthinkable situation with COVID-19, the staff at Arden has worked so diligently to providing a safe environment while paying close attention to our need to be able to communicate by video chats and feel confident he is okay. Arden's communication to family members via weekly zoom's to give updates and plans in place are so reassuring. While at the same time they demonstrate by showing us that life goes on with our loved ones and the quality of care has remained at a consistently high level. We are very grateful we found Arden! "

"My mom moved into Sunrise of Dresher. It's very clean, and very well staffed; that's important. They have plenty of activities, and it seems like it's an open and welcoming place. When she needs help, they're generally pretty prompt in their response time. Sometimes it takes a little longer than other times. It depends on the time of day, if it's a shift change or anything like that. The rooms are very nice. The room that I got for Mom was like one of two in the building that had extra windows. It was very bright and sunny, which is better than the other rooms. Some of the rooms seem a little darker, only because they only have like one window and they're smaller. The food is really good. We actually had Thanksgiving dinner there, and I was blown away. It was very surprising to me. I did not expect it to be that good. The dining area is clean, and an open area, which is nice, and there's lots of windows, so it's very bright. I sat in on one of the activities that was fun. They also have a couple of living rabbits with the group that the residents can hold and play with. They foster the rabbits there until somebody takes them into a permanent home, and then they get more rabbits. One of the tenants also has her dog, which my mom likes to interact with. So, you're going to have a pet there if you can take care of it. It was very clean. I don't have any problems with that. The movie room is inside the activity center, so that's kind of all inclusive. There is a hair salon, but they haven't had that open. I think the hairstylist they have is on maternity leave; they're looking for some other hairstylist. There's not a lot of community areas that the residents can sit in and interact if they want to. I think that's a good value. You get the care level you need for your loved one."

"I toured Viva Senior Living at Dresher. It was good. Everything was excellent. The tour guide was nice. The cafeteria was nice and big. The rooms were nice-sized, big, and looked new. They had a nice bath size for them. I liked the cleanliness, activities, interaction, and personal care with the resident. They have plenty of parking, and the upkeep was excellent."

"I was able to tour The Quadrangle, and that went pretty well. It was very expensive, but I did like the facility. It was clean and it was all one floor. The therapy and the dining room were all on one floor. It's just very quiet there. The rooms were nice and the staff seemed very friendly. They had a big meeting room. There was a room for arts and crafts, and there was a family room where if you bring your family in, you can sit. The room in the skilled nursing side was just basic. There was no kitchenette, but other than that it was nice, clean, and big enough for one person."

"Pinnacle at Plymouth Meeting was very modern, very spacious and open, and very clean. It was very welcoming. The apartments were beautiful. The staff who assisted us during the tour was nice. They did have a movie that was playing while we were there, and the residents were enjoying it. We saw the gym and the dining area."

"I was very pleased with the reception at Spring Hills. It's a very nice facility. It was an old hotel that has been completely renovated, very up to date. It's very bright and cheerful inside. They have one and two bedroom apartments. Each apartment has its own little kitchen and a very large walk-in closet. They have an Alzheimer's unit, too. Pricing is up to the individual. You pay by the day, and 3 meals are included. The person who interviewed us seemed very good. They have a small theater, an exercise room, a doctor's or medical area where you can have a visit with the doctor if you don't have your own, and nurses and aides on duty. The staff is adequate. I will recommend it for a tour. "

"My dad will move to Brandywine Living at Senior Suites. I like the feel of the place, I felt that it was appropriate for my father. I felt like some of the rooms were a little bit dark, and some were better. What stuck out was that the air conditioning was the ugly part of the room. The community is beautiful and the staff that I met was wonderful, they showed me the whole place. The main entrance living room area, the dining area, they have a theater room, and like a nice bar lounge. They also have a courtyard, though I thought the courtyard could use a little life. Maybe adding a comfortable shading out there would be nice."

"It's been 90% positive, so it's been good. My parents are in the assisted living right now. It's not too clinical, and they have lots of activities. The staff is friendly. Their room is really good and big enough to get my parents' king bed in the bedroom, which is what they wanted. The room is perfect and one of the things that sold us on the place. My parents say the food is somewhat institutional but very adequate. My mom partakes in some of the exercise classes. They try to get my dad to get out and join but don't pressure him too much."

"My mother has been at Woodbury Mews for two and a half months now. I like it. I had a tour, and I was impressed with this facility. It is recommended first by the nurse practitioner that is caring for my mom at home. My mom has her own furniture in her apartment, which is good. It is more like home. It has a refrigerator, a bath, and plenty of closet space. It is well-lit and modern. It also has hardwood floors. There are plenty of activities, and that's one of the benefits. It is one of the good points of this place. The staff is very good. The nurses, the people that take care of my mom, and the activity people are all good. The facility is clean. It is fairly modern. "