I visited Sunrise Jenkintown and met with Lisa Smith LPN and Kamil, the new Director of Sales. I was thoroughly impressed with both the PC and memory care units. I witnessed caregivers dancing with residents, offering guidance and giving a back rub. Given some negative reviews, I grilled Lisa and Kamil and was satisfied with their answers.
Sunrise of Abington
Offers Assisted Living and Memory Care
24 Reviews
1801 Susquehanna Road, Abington, PA 19001
Call
(800) 385-2527
Reviews of Sunrise of Abington
Assisted Living Reviews for Sunrise of Abington
April 05, 2017
I visited this facility
March 29, 2017
I visited this facility
The nicest place in terms of aesthetic was Sunrise of Abington. It was a very beautiful and well-managed place. The staff was very nice. The rooms were apartments. There was some kind of brain-teaser and some activities going on. I saw a small library. Sunrise of Abington is the top out of the ones we saw in terms of aesthetic and in terms of activities. However, my parents thought the units were too small, but I thought they were fine. When I went back for the third time, the area was a little commercial with too much traffic, so I think I wanted more of a community feel.
January 13, 2017
I am a friend or relative of a current/past resident
My parent is in the memory care unit. They are understaffed, often ignore the residents and have a lot of turnover in management at this facility. There are ficticious activities listed for the memory care unit for the residents that often never seem to actually take place. They just raised the rates in memory care over 6% and it appears cut back staff at the same time. Do not leave a love one there without visiting daily if they need attention
Provider Response
We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team
December 29, 2016
I am/was a resident of this facility
As for now, my apt. is the most spacious and there was a sale in which things went for very little. The hallways and dining room and living room are pristine and entirely in a sumptuous propriety. I believe I have come upon a true find - there is a proper friendliness & formality between residents & staff does not speak incorrectly. Staff members do not receive gratuities. Location near excellent library, Y, religious denominations, running track, shopping makes this an agreeable place. Today we had 60 degree & I took advantage of it. I'm hoping to get some weight off by eating more consciously but the dinner at 6 each night is not to be missed!
November 23, 2016
I visited this facility
I went to Sunrise of Abington. I thought it was lovely, but it was a little pricey. It was nice, comfortable, and welcoming. Everybody was very accommodating and very informative. The rooms were very nice, and it seemed to be a busy place. It seemed that everybody had enough to do.
November 08, 2016
I visited this facility
Sunrise of Abington seemed like a very nice place. It seemed to be well staffed. The residents seemed to have a lot of options as far as amenities and entertainment.
September 30, 2016
I visited this facility
Sunrise of Abington was great, and I liked it, but it was more pricey than other places we visited. Quality wise, it looked great. The people were friendly, answered all our questions, and assisted us in the decision making process.
July 01, 2016
I am a friend or relative of a resident
Sunrise of Abington was the worst experience I had. It was a total negative. It's a very lovely place, physically, but when I put my relative there, I was quoted $3,500 for additional assistance. They ended up billing $7,500. He can't afford that. You see, in the memory care side, they didn't have any availability, so basically they put him in a suite because that's what they had open. It was a nasty situation. I think I've been hoodwinked.
December 02, 2014
I visited this facility
Sunrise of Abington was fine, and the staff was fine. It appeared as though when we found out that we didn’t have the income to support my mom for the service in moving in that they were not as interested and being helpful to me. The rooms were of nice size and clean, and the food was good. The dining room has a round table with 7 people per table I want to say; it was an ordinary dining area.
They must follow up even after they find out what the person’s income is to see if they can be helpful in any other way or take a look at some options maybe to help providing the income or to be able to point them somewhere else that they can get some services. There are a lot of ways that they can still provide help if the person doesn’t have income at that time.
November 07, 2014
I visited this facility
I found Sunrise of Abington through recommendation and online search. However, my parent didn't like this community at all. It was too old. I don't think we were there more than 10 minutes before he realized that my parent didn't like this place. I could just sense he didn't like this place. It was too "wheel-chairy" for him. My father is still active. However, they did have beautiful rooms. They're well decorated and well taken care of. It was a nice facility, but my father just didn't want this place. Regarding activities, they only had bingo, board games, and card room and my father would not have been happy in this place. The people who were there loved it though. They came and stayed there, they wanted that more country living, but my father is a city person and he wanted more of a city-urban setting. Also it was much smaller than the other place. However, the staff seemed very nice, and it was a nice place.
July 19, 2014
I am a friend or relative of a resident
Mom was at Sunrise of Abington for a year. She had a beautiful two-bedroom apartment, but the food was not good, and she didn't feel that it was a very professionally run facility. I didn't have any problems with the facility, but she did.
Provider Response
We’re sorry to hear that your mother did not have a positive experience. Please contact us at Information@sunriseseniorliving.com so that we can better understand your concerns. – The Sunrise Team
July 06, 2014
I visited this facility
Sunrise of Abington has a very warm environment. The staff was very warm and helpful. They showed us around and made us feel very warm. Mom is going to be in a studio apartment, and it’s very spacious for the price. They have Bingo, mind games, arts and crafts, and exercise classes.
April 29, 2014
I am a friend or relative of a resident
Dad is at Sunrise of Abington, and it's a wonderful facility. The staff is warm, caring, and professional. The residents all look well cared for and happy. They really make an effort to help each person the way they most need it. The nurse would call me back and give an update on how he was doing and what activities he was in, and that was really impressive. The food is really good. Their rooms are nice. They are small, but just adequate for your needs. They try not to keep the people in their rooms, and they try to keep them in the activities with other people.
April 11, 2014
I visited this facility
When we went to Sunrise of Abington, it was fairly clean, and the people were nice and cordial. The facility seemed to need some minor repairs, but I think they are working on those. The rooms were acceptable.
January 31, 2014
I visited this facility
Sunrise Abington is a nice and clean facility. The staff is excellent and professional. They have a lot of activities. I like everything about them. Everything was excellent.
December 24, 2013
I visited this facility
Sunrise of Abington was very good. The only thing is that it is too far away from where I live. Their rooms were the same as with the other facility though. The staff was very nice. Their dining room was good and they would have someone serving their residents there. They did have a courtyard there. There were some people exercising. There was also a field trip and that was nice. Abington is a little bit bigger and so therefore, I thought it was probably better than the other facility. I would recommend this place.
October 25, 2013
I visited this facility
Sunrise of Abington was okay. It seemed a little more crowded than the other facilities I've seen, but it seemed that they are well staffed.
October 09, 2013
I visited this facility
Sunrise is a very nice place. We liked that place the best of all the places we visited. The problem was it was in the outskirts of Philadelphia and my mother's friends would have problems getting there to see her so we didn't choose it. The rooms were furnished and everything was provided for her. It was all air conditioned and very clean. The people were very nice and the staff that we spoke with were very accommodating.
October 03, 2013
I visited this facility
Sunrise of Abington was very much okay. The staff was pleasant. They had a suite for two people with a kitchenette but there was no sink, just kitchen cabinets. However, I didn't like the entrance because everybody was congregating there when you walked in and it looked and felt like a nursing home to me. It would be better if they could improve on that.
July 12, 2013
I visited this facility
Sunrise is very nice, beautiful, and sunny and they offered a deal that we were able to afford. We got an apartment with two bedrooms and bathrooms. The people are very nice and helpful. The residents all looked pretty happy.
June 12, 2013
I am a friend or relative of a resident
My mom was in Sunrise for four months. She had a cute apartment there. Though the facility was very nice and clean, it smelled. The food was terrible-looking too. We had to transfer her to another facility. Apparently, she fell and was laying on the floor for eight hours. She had to be hospitalized because of that and she was severely dehydrated. She was not happy at all being there and Sunrise didn't provide the care that she needed.
Provider Response
We're very sorry to hear about this experience. We care deeply about the safety and well-being of our residents and take these issues seriously. Please contact us at information@sunriseseniorliving.com so that we can learn more. – The Sunrise Team
March 18, 2013
I am a friend or relative of resident
Very disappointed in the lack of quality, stimulating programming. Residents mostly sit around and sleep. The food verges on unedible. Many of the caregivers are concerned and caring, but the management needs to step up its game. It feels dirty and I've witnessed unsanitary practices around food.
Provider Response
Thank you for your message. We would like to understand your concerns directly - please contact us at information@sunriseseniorliving.com. Our programming is a cornerstone of Sunrise communities everywhere and we're pleased to offer activities that enrich mind, body and spirit.
July 11, 2012
I visited this facility
the grounds was very pretty. there was a cute gazebo and the residents were allowed to be accompanied outside. we didnt like that it was across the ymca. they were having summer camp and kids were everywhere. they were loud and distracting. also, the facility is right off a major road so it is easily accessible but the location was not completely ideal. there was too much going on. the nurses and staff were pleasant enough. the rooms seemed new and modern, updated. if didnt seem like a lot of family members were visiting the residents even though it was a friday.
August 14, 2011
I am a friend or relative of a resident
Cookie cutter programs, administrative oversight lacking, poor communication to family members, did not follow hippa guidelines, culinary offer was poor
Services and Amenities of Sunrise of Abington
Dining options
- In Room Kitchenette
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
- Security Gate
Cleaning services
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
Health services
- Nurse On Staff: 50 Hours/Week, On Call 24/7
- Pharma
Guest services
- Guests At Mealtime
Diet
- Diabetic
- Low Fat
Languages
- English
General
- Resident Capacity: 79
About Sunrise of Abington
Just minutes from Abington Hospital, Sunrise of Abington is conveniently located in "Historical Abington Pennsylvania", just outside Philadelphia. We pride ourselves in our ability to support our senior population through their changing needs - from Independent Living apartments which offer supportive services, to Assisted Living which offers three levels of assisted living care.
Services & Care Options Offered: - Independent Living - Assisted Living - Alzheimer's Care - Hospice - Home Care
Step into a Sunrise Assisted Living community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog or our cat.
What Makes Us Special
Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.
Map of Sunrise of Abington
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