Avante At Ormond Beach, Inc

I wanted to rate it -4. My husband was aqt this facility as it was the only one outside Orlando and Jacksonville that weaned people off a ventilator. I visited twice a day. On the fifth day, I came for an afternoon visit and found the vent tube for oxygen on the floor. He was dead. they said they had just been in his room 5 minutes ago. but his skin was already turning yellow, so it had been much longer. There were no alarms or oxygen meters attached to him, which would have alerted them immediately and is used in all hospitals, one alarm wouldve saved his life. I had assumed if they were the only one rated for this care they would have extra staff and specialized equipment. I reporte dot Medicare, who came one day and said the linen room was clean and some other thign. Nothing related to my husband or review of procedures. Not a single attorney would take the case. I was told that the court would say it couldve been anything, like a heart attack. So who's hands are in whose pockets? Take your loved one ANYWHERE ELSE.

I was admitted for rehab after a hospital stay for COPD and treatment of lung cancer. Unbelievably i spent five nights breathing in cigarette smoke from residents and employees. There were visible flood lines on walls with a moldy odor in room. Toilet was inpperative my entire stay, Food was gruel and all salt. this place NEEDS TO BE SHUT DOEN!

If I could give less then a 1 I would. My family member was here recently for rehab for a broken hip. Not even a week at the facility and they suffered a bad fall and broke the same hip again. Staff and MANAGEMENT was aware our family member was a fall risk. All concerns including staffing issues like different nurses and CNA's everyday were addressed with MANAGEMENT. They had their state survey 3 weeks ago, so the results which are public record will be available soon for the public to review at-http://www.floridahealthfinder.gov/index.html

I highly recommend if you have a loved one in this facility that you check on them daily. They do not have enough help and there are times the patient will sit for quite awhile before someone will come to their room once they’ve pushed the button for help. The food is not the best. The rooms are clean. Again keep in touch with your loved one

Family member fell within 3 hours of being there. When asked why don't you have bed alarms The nurse practitioner said Ive never seen them here ....Well why not ??? Maybe she wouldn't of fallen on her face. Stroke patients are sometimes impulsive and you do nothing to protect them. When rang call bell ,stating she needed to use the bathroom, they told me they just change her when she soils or use the bedpan.......HELLO.. toilet program consist of toileting them every 3 hours during the day with bedside commode if unable to make it to the bathroom. So she sat in shit for 45 minutes. Think twice before you let a family member go here after a stroke.

Nursing is horrid. The DON never answers my questions or the phone and is ver unprofessional. The staff are always on the phones at tables.. food is mediocre, cold, smelly. Therapy is ok. Mom likes them. The guy that cleans the floor is nice .

My mother was at this facility for rehab after falling at home. I cannot say enough about how well she was treated during her stay. I was pleased to see that they had therapy 7 days a week. Mom is back home now and is doing great! She really enjoyed her stay and still talks about how wonderful the therapists and staff treated her. Hats off to this facility!

My Mother was discharged to Avante while recovering from a surgery. I don't wish to speak badly of the caregivers: some were better than others, but for the most part they seemed sincere and compassionate in a job that is far from glamorous. However, those same workers are overworked and overwhelmed, while the administration, in my opinion, proved less than useless. Total lack of communication, a brusque attitude, and inept follow through added together to make my Mother's stay uncomfortable, unproductive, and potentially deadly. I wish I had reviewed this facility more thoroughly before she was sent there, but I trusted hospital protocol during the time of her discharge, and they recommended this place as their third choice (in the first two, all beds were taken). This facility has more the atmosphere of an insane asylum rather than a skilled nursing facility. I do not believe the care there even begins to approach what I would consider quality, and the whole place is depressing. I'm so sorry that I let my Mother suffer there (she passed away shortly after she was discharged). The reason that I gave the facility two stars is because they do have some very compassionate and well meaning caregivers working there. I think that the best of their workers would be better off seeking employment elsewhere.