Brookdale Ormond Beach

John V H

Am very pleased with facility extreme professional staff.They are very caring,and provide the best professional care. The establishment is very clean and well maintained.

Glenn

Our visit to Brookdale Ormond Beach was good. I thought they were going to offer more for my dad, but I've already made up my mind that he's going to the other facility. The staff who toured us was very good and very friendly though. The facility felt more like an apartment complex. People were mingling about, which is fine. It's just I'm looking for some place that best fits my dad's needs.

LE

Brookdale Ormond Beach has been very nice, and they're taking very good care of my mother-in-law. It's very clean, open, and it looked great. The staff and the residents that we met in the hallway were all smiling and happy. The ladies all had makeup on and were dressed nice. She has a studio, and it has a nice sized bathroom with a walk-in shower. The room itself is pretty small, and it has a small sink, a very small refrigerator, and a microwave. They had all kinds of activities, but they cut back on those because of the virus. There was a nice library with a lot of books, open areas, and places to sit. The staff was excellent, and the maintenance man was very helpful. She has to eat in her room now, and the food isn't quite as good because they had to cut back on their staff. She loved the dining room. They had a nice menu and she got three entrees to pick from at each meal, as well as other regular options. They were all served to them. She was very happy within the first couple of weeks. It's like walking into a nice restaurant. They had a nice outside courtyard and a screened-in porch with rocking chairs. It's reasonably priced considering she gets her food, her phone, and her laundry done twice a week.

Russell

I'm really impressed with Brookdale Ormond Beach. I saw a one-bedroom apartment and I also saw a studio, which is probably what I'm going to go with. They're nice and spacious, they have the cable and phone hooked up, and it has a kitchenette with a microwave. I like that they can assist you with moving, so that impressed me. I have to be somewhere close to the VA hospital, so if I was going to choose one place to stay it would be this community. I did not see any activities at the time, but I talked to the director and the nurse. We discussed my medications and health issues and things like that, which really amazed me because the other places did not do that. They just seemed very interested in getting me to come there, and I liked this facility the best. There's always room for improvement. I saw their menu and it looked good, plus there are lots of meal options.

Diane

My mom lived in Brookdale Ormond Beach for a year. It looked really bright and clean. The food choices were good. The staff was excellent. She slept a lot and didn't go to many of the activities because she thought they were a little lame. They had very nice rooms, good staff, and good food. They bring in somebody to sing every once in a while and all the residents liked that. They didn't have that many activities that appeal to all the residents, but there was a little exercise class and brain games class. They would go to Wal-Mart on their bus. The facility was beautiful and a bit newer, and mom was really impressed with it. I was also impressed that during the hurricane, they were quite prepared. They didn't lose electricity, but they brought generators in right away.

cw830523

My mom is in Brookdale Ormond Beach. It is a clean and pleasant environment. They have a lot of activities for their residents. Overall, we’re very pleased with the facility. The rooms are very nice and accommodating for the needs of the residents. They can do what they want and engage when they want to or choose not to. They have medical staff for any special needs, and the grounds are very beautiful. All in all, it's a very good option for anyone who's looking for assisted living.

James655377

Brookdale Ormond Beach was beautiful inside. It’s probably 10-12 years but very well kept up. They have been wonderful in keeping in touch with me in a supportive way and were very responsive to my mother’s needs. The rooms were very basic but the facility, the social, and the common areas were beautiful. The grounds were very nice and pretty, although not large as it is in the city. It is a mile from my home.

David727630

The staff of Brookdale Ormond Beach is friendly. It is clean and a manageable size for the number of residents. It is all fresh, no canned or frozen, excellent food, and the residents have input in the menu. They have many activities and a shuttle service. It is in a convenient location, and the grounds are always well kept. It has only been a short time, but we are happy with it so far.

John111220150

We didn’t like Brookdale Ormond Beach as much. As I remember, there were a lot of residents just kind of sitting around in the hallways, and there didn’t seem to be a lot of community activities, which was not what I would hope for. I think it was clean enough, but it was not organized very well. The staff was nice, but they didn't seem very friendly.

Provider Response

Caring113918450

Brookdale Ormond Beach was a beautiful facility but they're too expensive for my mother. It was a beautiful facility, it was nice, it was great, and they have a lot to offer, but it was expensive.

Caring111629750

I visited Brookdale Ormond Beach. It was nice, but the apartments were really small. Certain people, I'm sure, would enjoy Brookdale Ormond Beach, but it is definitely not for us. The staff was very friendly and nice and so on, but the apartments were so small. They had nothing there as far as I'm concerned. We would never be happy there.

Marianne14

I visited Brookdale Ormond Beach, and I was treated very professionally and warmly. Their housing is much newer and more lavish. It is a lot more upscale. I didn't see any activity because I went in at an off time. But I'm sure they have many because I get a newsletter every month that has the activities. The rooms and apartment are beautiful. It has a beautiful dining room with beautiful furniture. I'm sure it is really pretty with linen table cloth and napkins. It is almost like fine dining. The security seemed very good. I really liked that Brookdale would do respite care for short term. They don't pressure you into keeping them there. They are available to help you in any way they can. They are all very friendly and caring staff.

Lion22

Looks nice but......poor management. Way understaffed. Employee turnover is terrible. Few activities. Happy we moved Mom out.....sorry we did not do it sooner. Too expensive for what you get.

Provider Response

Ron25

The individual who assisted us at Southland Suites was very accommodating. She always called back and offered alternatives and suggestions as well. It was a bit large as far as the number of the residents, and the financial part of it was higher than what we were trying to manage. They seem to have a very nice dining facility, and it is quite large, and they have good selection. It's an older facility, but it's pretty clean and up to date. They have a nice and cheery atmosphere.

Caring73681650

Southland Suites was way too expensive. I don't know how they expect people to afford $4100 a month. The facility wasn't that great either. The rooms were small. We didn't meet many of the staff. I just met the first person who took us around and that was it.

Provider Response

Judy39

My husband is at Southland Suites and they are very good. The place looks clean and pretty. The staff are very helpful. The food is great. I think they just need more activities.

ssteve

My mother was here for a year or so and it was not a good experience. At first, it was alright, but a change in management made it awful. They were medically negligent, and her things were always being taken. When she moved, money and other items were withheld, and someone else's old appliance was substituted for hers. Because her eyesight made her vulnerable, she was taken advantage of by staff and management, and I would NOT recommend this place to anyone. I wouldn't give them any stars at all but the building is nice.

Provider Response

hehill

Mothers possessions, including her jewelry were stolen and never returned. On one occasion, this happened while she was hospitalized. Staff unresponsive to family.

Provider Response