I visited this community and loved the feeling of the community. As I arrived there was a large group of people getting on the bus to go on a trip to Publix. I was greeted at the front desk and explained that I would need to be tested for Covid, I think is a great idea. The director, Kerry came out and welcomed me and gave me a nice overview of the facility offers. JoAnn the sales lady spent a little over an hour getting to know me and understand my situation. I loved the community, there are so many neat gathering areas, all the staff people I meet were very welcoming and friendly. I did get to see the return of the Publix trip, they all were chatting and seemed like they enjoyed the trip. I’m not quite ready to move but when I do it will be here. When I left JoAnn gave me a box of their dining manager’s brownies, there are just no words to tell you how fantastic they are.
Brookdale Ormond Beach
Offers Assisted Living
19 Reviews
550 Wilmette Avenue, Ormond Beach, FL 32174
Call
(800) 385-2527
Reviews of Brookdale Ormond Beach
Assisted Living Reviews for Brookdale Ormond Beach
January 08, 2022
I visited this facility
October 14, 2021
I am a friend or relative of a current/past resident
Am very pleased with facility extreme professional staff.They are very caring,and provide the best professional care.
The establishment is very clean and well maintained.
June 19, 2021
I visited this facility
Our visit to Brookdale Ormond Beach was good. I thought they were going to offer more for my dad, but I've already made up my mind that he's going to the other facility. The staff who toured us was very good and very friendly though. The facility felt more like an apartment complex. People were mingling about, which is fine. It's just I'm looking for some place that best fits my dad's needs.
May 01, 2020
I am a friend or relative of a current/past resident
Brookdale Ormond Beach has been very nice, and they're taking very good care of my mother-in-law. It's very clean, open, and it looked great. The staff and the residents that we met in the hallway were all smiling and happy. The ladies all had makeup on and were dressed nice. She has a studio, and it has a nice sized bathroom with a walk-in shower. The room itself is pretty small, and it has a small sink, a very small refrigerator, and a microwave. They had all kinds of activities, but they cut back on those because of the virus. There was a nice library with a lot of books, open areas, and places to sit. The staff was excellent, and the maintenance man was very helpful. She has to eat in her room now, and the food isn't quite as good because they had to cut back on their staff. She loved the dining room. They had a nice menu and she got three entrees to pick from at each meal, as well as other regular options. They were all served to them. She was very happy within the first couple of weeks. It's like walking into a nice restaurant. They had a nice outside courtyard and a screened-in porch with rocking chairs. It's reasonably priced considering she gets her food, her phone, and her laundry done twice a week.
August 02, 2019
I visited this facility
I'm really impressed with Brookdale Ormond Beach. I saw a one-bedroom apartment and I also saw a studio, which is probably what I'm going to go with. They're nice and spacious, they have the cable and phone hooked up, and it has a kitchenette with a microwave. I like that they can assist you with moving, so that impressed me. I have to be somewhere close to the VA hospital, so if I was going to choose one place to stay it would be this community. I did not see any activities at the time, but I talked to the director and the nurse. We discussed my medications and health issues and things like that, which really amazed me because the other places did not do that. They just seemed very interested in getting me to come there, and I liked this facility the best. There's always room for improvement. I saw their menu and it looked good, plus there are lots of meal options.
August 13, 2018
I am a friend or relative of a current/past resident
My mom lived in Brookdale Ormond Beach for a year. It looked really bright and clean. The food choices were good. The staff was excellent. She slept a lot and didn't go to many of the activities because she thought they were a little lame. They had very nice rooms, good staff, and good food. They bring in somebody to sing every once in a while and all the residents liked that. They didn't have that many activities that appeal to all the residents, but there was a little exercise class and brain games class. They would go to Wal-Mart on their bus. The facility was beautiful and a bit newer, and mom was really impressed with it. I was also impressed that during the hurricane, they were quite prepared. They didn't lose electricity, but they brought generators in right away.
May 27, 2017
I am a friend or relative of a current/past resident
My mom is in Brookdale Ormond Beach. It is a clean and pleasant environment. They have a lot of activities for their residents. Overall, we’re very pleased with the facility. The rooms are very nice and accommodating for the needs of the residents. They can do what they want and engage when they want to or choose not to. They have medical staff for any special needs, and the grounds are very beautiful. All in all, it's a very good option for anyone who's looking for assisted living.
March 29, 2017
I visited this facility
Brookdale Ormond Beach was beautiful inside. It’s probably 10-12 years but very well kept up. They have been wonderful in keeping in touch with me in a supportive way and were very responsive to my mother’s needs. The rooms were very basic but the facility, the social, and the common areas were beautiful. The grounds were very nice and pretty, although not large as it is in the city. It is a mile from my home.
January 14, 2017
I am a friend or relative of a current/past resident
The staff of Brookdale Ormond Beach is friendly. It is clean and a manageable size for the number of residents. It is all fresh, no canned or frozen, excellent food, and the residents have input in the menu. They have many activities and a shuttle service. It is in a convenient location, and the grounds are always well kept. It has only been a short time, but we are happy with it so far.
November 30, 2016
I visited this facility
We didn’t like Brookdale Ormond Beach as much. As I remember, there were a lot of residents just kind of sitting around in the hallways, and there didn’t seem to be a lot of community activities, which was not what I would hope for. I think it was clean enough, but it was not organized very well. The staff was nice, but they didn't seem very friendly.
Provider Response
Thank you for taking the time to provide us with your feedback.
September 30, 2015
I visited this facility
Brookdale Ormond Beach was a beautiful facility but they're too expensive for my mother. It was a beautiful facility, it was nice, it was great, and they have a lot to offer, but it was expensive.
September 06, 2015
I visited this facility
I visited Brookdale Ormond Beach. It was nice, but the apartments were really small. Certain people, I'm sure, would enjoy Brookdale Ormond Beach, but it is definitely not for us. The staff was very friendly and nice and so on, but the apartments were so small. They had nothing there as far as I'm concerned. We would never be happy there.
May 22, 2015
I visited this facility
I visited Brookdale Ormond Beach, and I was treated very professionally and warmly. Their housing is much newer and more lavish. It is a lot more upscale. I didn't see any activity because I went in at an off time. But I'm sure they have many because I get a newsletter every month that has the activities. The rooms and apartment are beautiful. It has a beautiful dining room with beautiful furniture. I'm sure it is really pretty with linen table cloth and napkins. It is almost like fine dining. The security seemed very good. I really liked that Brookdale would do respite care for short term. They don't pressure you into keeping them there. They are available to help you in any way they can. They are all very friendly and caring staff.
August 03, 2014
I am a friend or relative of resident
Looks nice but......poor management. Way understaffed. Employee turnover is terrible. Few activities. Happy we moved Mom out.....sorry we did not do it sooner. Too expensive for what you get.
May 30, 2014
I visited this facility
The individual who assisted us at Southland Suites was very accommodating. She always called back and offered alternatives and suggestions as well. It was a bit large as far as the number of the residents, and the financial part of it was higher than what we were trying to manage. They seem to have a very nice dining facility, and it is quite large, and they have good selection. It's an older facility, but it's pretty clean and up to date. They have a nice and cheery atmosphere.
December 20, 2013
I visited this facility
Southland Suites was way too expensive. I don't know how they expect people to afford $4100 a month. The facility wasn't that great either. The rooms were small. We didn't meet many of the staff. I just met the first person who took us around and that was it.
August 27, 2013
I am a friend or relative of a resident
My husband is at Southland Suites and they are very good. The place looks clean and pretty. The staff are very helpful. The food is great. I think they just need more activities.
March 23, 2012
I am a friend or relative of resident
My mother was here for a year or so and it was not a good experience. At first, it was alright, but a change in management made it awful. They were medically negligent, and her things were always being taken. When she moved, money and other items were withheld, and someone else's old appliance was substituted for hers. Because her eyesight made her vulnerable, she was taken advantage of by staff and management, and I would NOT recommend this place to anyone. I wouldn't give them any stars at all but the building is nice.
October 17, 2011
I visited this facility
Mothers possessions, including her jewelry were stolen and never returned. On one occasion, this happened while she was hospitalized. Staff unresponsive to family.
Questions about Brookdale Ormond Beach
Describe the overall population of assisted living residents at Brookdale Ormond Beach. What is their average age? What are their favorite things to do?
Our overall population is fairly independent, loves to socialize and celebrate holidays. The average age is mid 80s and loves Out to Lunch every Monday, Happy Hours/Entertainment, Pet Visits & celebrations of a variety of holidays. They love being engaged in the community!
What programs or activities does Brookdale Ormond Beach offer to enrich residents' well-being?
here are a variety of activities and programs offered at Brookdale Ormond Beach including Brookdale Fitness, Group Crossword Puzzles, Quilters Group, Happy Hours/Entertainment weekly, Bus Outings, movies & popcorn, pet visits and MORE!! We use the 6 dimensions of Optimum Life to design our program calendar to ensure each resident is finding purpose in their day – Social, Physical, Emotional, Purposeful, Spiritual, Intellectual
What places are near Brookdale Ormond Beach or within walking distance for assisted living residents to enjoy?
There are numerous local restaurants, shopping ( Target, Publix, Hobby Lobby,), fast food restaurants etc... - Nature Parks , YMCA ...
What transportation services does Brookdale Ormond Beach offer to assisted living residents?
We have scheduled, daily transportation during the week that includes lunch outings, doctor appointments, shopping, banking, and errands.
What makes the chef or dining program at Brookdale Ormond Beach exceptional? What kind of menu can assisted living residents expect?
Our Dining Program is one that our residents have a role in and that is filled with a variety of options. Each day, our residents will have our Daily Menu that our Chef has selected, which will include up to 3 main entrée options with accompaniments & dessert. If those are not something they are interested in, we also have our Every Day Favorites Menu, which can be ordered from any day, any meal. This includes about 10 additional options that are generally daily favorites. We have a Menu Chat with our Chef every other week, where we review menus, get feedback and update on seasonal items that are coming up.
What safety features or security measures does Brookdale Ormond Beach offer to assisted living residents?
We have Concierge Service 7 days a week during business hours, as well as locked & secured doors. We also have a Care Team available in the community 24/7.
How does Brookdale Ormond Beach keep residents' families informed about their loved ones?
At Brookdale Ormond Beach , communication is a top priority, so we utilize the method preferred by the families to communicate with them about their loved ones, upcoming events, etc. We communicate with our residents verbally, written in flyers available in the Dining Room daily and displayed throughout the community. We use phone, text, email & mailing to keep everyone in the loop of what is happening within our community.
What is the care staff-to-resident ratio at Brookdale Ormond Beach during daytime and nighttime hours?
We have a Care Team available 24/7 at our community and the ratio will depend on our occupancy at that time. Daytime there could be up to 5, our Nurse & our Health and Wellness Director. At night, there could be up to 4 with our Health and Wellness Director on-call 24/7. Our Team is trained on how to manage their time with our residents personalized care needs to ensure all care needs are met correctly.
If Brookdale Ormond Beach accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly and love having our residents bring their fur babies with them, when they join our family. They are able to walk their dogs in any of the common areas and have a great amount of space to take them on walks around the community area.
What ongoing senior care training does the staff receive?
Our whole Team received daily updates, monthly in services and regularly scheduled training based on the topic. We want to ensure that our Team is up to date on any & all pertinent training topics.
What safety features or security measures does Brookdale Ormond Beach provide to protect residents who wander?
We offer numerous programming focused on exercising your brain. When moving into our community at the right time - our flexible, but routine driven activity calendar often prevents resident wandering to occur. In addition, We are staffed 24 hours with care associates.
Services and Amenities of Brookdale Ormond Beach
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
- French
- Russian
- Spanish
General
- Resident Capacity: 70
- Minimum Age: 65
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: LNS License
- State Licenses: 9192
About Brookdale Ormond Beach
Brookdale Ormond Beach provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
What Makes Us Special
We are a beautiful 58 unit assisted Living community in a quiet setting. We have a wonderful courtyard in the middle of our building to enjoy the outdoors. A newly refinished pool table for residents and quest to use. Many rooms for you and your family to use for events.
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