Santa Teresita Manor

Random Stark

Review: My grandfather has been the primary caregiver for my grandmother for the last 30 years, and Santa Teresita Manor is the ONLY place that he trusts to care for his wife. We managed to get her into their care days before the Covid-19 epidemic froze all new admissions to long term care facilities. Care and Commitment to your Loved ones:First off, you don't need to be Catholic to be welcomed there. Their service is to all regardless of faith.  Before admission to the Manor, one of the nuns sits with your family and discusses the needs of your loved one and the family. It covered way more than I would ever have imagined, and covered many things that would not have occurred to us.  It really helped to calm a lot of the anxiety and fears that my grandfather had been suffering from. They toured us around the facility and my grandfather even became a bit excited!  The facility was very sanitary in appearance and odor (super important to me), more intimate and less "hospital" feeling in decor, nicely kept up, and perfect for my grandmother!  It had great facilities, and the residents did not appear to be depressed and unhappy (I've been elsewhere and not had the same experiences). The nuns at Santa Teresita joined their order due to their passion for caring for the physical, mental, and spiritual care for our loved ones. I can absolutely attest to their care in all 3 categories! Both my grandfather and I have noticed a steady upswing in my grandmother's mood since entering Santa Teresita (sometimes you can miss signs of depression when you're living with a situation for so long).  Their service and commitment is outstanding. These nuns and caregivers are outstanding in their care and attentiveness. They call any time there is any change of any kind in your loved one! Whether it be doctor visit results, +/- 3 lbs weight change, diet change recommendations, EVERYTHING! Response to Covid-19: Santa Teresita had possibly the fastest response to the Covid-19 epidemic in all of California. They immediately locked down and implemented the strictest of policies to ensure the safety of their staff and those under their care (including use of completely separate facilities and staff for those patients under quarantine). We get emails once or twice weekly with updates with general updates, plus Covid-19 positivity rates at the facility. I can happily state that there have been NO NEW CASES for over a month now! IN ADDITION, ALL STAFF AND RESIDENTS HAVE RECEIVED BOTH VACCINE SHOTS!!! Santa Teresita had gotten all their patients and staff BOTH shots before I had even managed to get ONE shot for my grandfather!  Outstanding! Visitations and facilitating communication:This has been the key to keeping my grandparents going during the last year. My grandmother is a quadriplegic, and on a daily basis she has someone who assists her in using Facetime with my grandfather. They also help her go through her emails and letters and read them aloud to her.  Visitations have depended on the state policies and positivity rates, but recently we have been able to schedule regular, in person, socially distanced visits with 2 or fewer people present at a time (the rest wait outside and swap placed). This has been an awesome development, and one we have all been thrilled about! Santa Teresita gets two thumbs up, 5 stars, and 10/10 from our family!