
6300 Briarcrest Avenue, Memphis, TN 38120
4.9
(10 reviews)
"My wife was in StoryPoint Germantown in memory care for about a year. They took excellent care of her, and all the personnel were very caring, very professional, and made her feel very comfortable. Melanie is the director and she was always very much involved. I would visit my wife three times a week for lunch and the staff would bring her out into the assisted living area from the memory care area and we could have a lunch by ourselves. Melanie, Jennifer and Tony would all stop by and say hello and give my wife a hug and just made her feel very comfortable. She never felt like she was stuck in the facility. She had dementia, but in her dementia state, she felt very comfortable and people really enjoyed her and took care of her. Her room in memory care was sizable, and I would occasionally stop in unannounced just to kind of check it out and it was always clean. There was no odor, no stains, no nothing. They did a great job. She was well cared for. She was always in clean clothes and happy. It was a good experience under the circumstances. Tony is the activities director, and they had some activities in memory care, but they would bring her out into the assisted living area where they had daily activities. Tony would make sure that she and probably a couple other people in the memory care would come out and enjoy activities that normally would only be for the assisted living folks. She loved the dance and she was able to do that through Tony's direction. It's a wonderful place. Should I ever need their assistance, that's where I would go myself. If my wife had a problem, I'd get a call. They would update me. They would call me if she would happen to fall or she had a UTI once. They called the ambulance and I met them at the hospital. They are a very caring group of people. Melanie obviously as a director leads that group and they follow by her example, but very friendly. I looked at probably six places before I selected them. To me, that all boils down to the people. The facility itself looks like a nice hotel. It's comfortable, very spaciousl, kept updated and clean. I just really can't say enough about them and it made that last year of my wife's life a pretty good one all things considered. The food was very good. I would eat lunch there three times a week. It's a gorgeous facility."
$7,695