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(800) 558-0653

American House Bartlett

3345 Kirby Whitten Road, Bartlett, TN 38134

(800) 558-0653

Verified Partner

4.3

(18 reviews)

Top rated on Caring.com

Caring Stars

award winner

Starting Price

$3,535

Care Offered: Assisted Living

Pet Friendly

Transportation Services

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About American House Bartlett in Bartlett, Tennessee

Residents of American House Bartlett are proud of the independence they maintain and enjoy the security of 24-hour personalized assistance. While we offer a helping hand with day-to-day tasks such as dressing, bathing and medication monitoring, they are treated as the accomplished individuals they are. They enjoy the freedom of choosing their own agenda and activities, while feeling secure in knowing that we are always there to provide support should they need it.Our residents also enjoy a unique dining experience where original culinary creations, along with traditional dishes, provide a variety of meal options, and the social setting makes dining an event. Good friends, good food and excellent service create a truly enjoyable dining experience.To learn more about this providers license and review other available state reports, please visit: Tennessee Department of Health Health Care Facilities

Map of American House Bartlett

Services and Amenities of American House Bartlett in Bartlett, Tennessee

Dining

  • Communal Dining

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

Specialized Staff

  • Nurse on Staff (Part time)

Games Hobbies & Recreation

  • Facilitated Field Trips/Outings

Languages

  • English spoken

Therapies

  • Physical Therapy/Rehabilitation

Health Services

  • Medication Reminders

Pets

  • Pets

Transportation & Shopping

  • General Transportation Services

Additional Amenity Information

  • State Licenses: License# ACL000000062

Costs for American House Bartlett in Bartlett, Tennessee

Assisted Living

$3,535

Starting Price

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Reviews of American House Bartlett in Bartlett, Tennessee

4.3

(18 reviews)

  • Facility

    4.6

  • Staff

    4.4

  • Food

    4.0

  • Activities

    5.0

  • Value

    3.3

Top rated on Caring.com

2015

Reviewer#JM083024

1

September 7, 2024

I am a friend or relative of a current/past resident

My father has been staying at American House Bartlett for two years now. I do not like the care that they provide. They do mistreat their patients. If they are upset with a patient, they will neglect them. They only have 1 or 2 kind people that work there. They don't treat them right. Their food is okay. It's not gourmet, but it's not disgusting either. The building is fairly clean, but they don't clean the room like they're supposed to. The atmosphere is quiet. The layout and the size of the room are fine. It's enough space.

Provider Response

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Marsha to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.

Reviewer#ET0223b

5

February 28, 2024

I visited this facility

American House Bartlett was a nice place. It was an excellent place, so I would recommend it for people who get into that situation that can't come and can't afford to go. So, I would recommend it. The person in charge of bringing people in was outstanding in terms of providing information. They were very patient in giving me a tour, and I really liked the room. The unit that I went to was excellent. They are located in nearby restaurants, hospitals, the interstate, and a major mall.

Provider Response

Thank you for taking the time to visit our community! We appreciate your feedback.

Dottie

4

April 14, 2023

I am a friend or relative of a current/past resident

My brother moved into American House Bartlett. It's a beautiful facility. They had a lot to offer him. The price was reasonable. The staff was very friendly and accommodating. He has a studio apartment. It's one room with the bed in it. There is a small refrigerator, a microwave, a huge walk-in closet, and a big bathroom that is wheelchair accessible. My brother likes the food very much.

Provider Response

Dottie, thank you for the 4-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.

Dianna

4

February 10, 2022

I visited this facility

American House Bartlett is clean, effective, and everybody looked happy. The rooms were spacious and could be a home for a senior. The staff was very warm, welcoming, and energetic. Very caring. They have a salon. They have a gathering room where they have services on Sunday. They were having arts and crafts the other day.

Provider Response

Dianna, thank you for taking the time to visit our community! We appreciate your positive feedback!

Carol

5

September 25, 2021

I visited this facility

I was extremely impressed. I was interested in respite care and they showed their assisted living and their entire facility. Based on the tour, I would say that it is an excellent community. I saw a lot of care and concern for the residents in that community. I was impressed with the layout and the staff too. Everybody was very professional, very courteous, friendly, very easy to talk with, and offered suggestions. They were just very helpful. The maintenance is excellent, the grounds on the outside were immaculate, and the entire facility was immaculate. The room that they showed me was very neat, very clean, and met my expectations.

A.H.

4

June 26, 2021

I visited this facility

I really liked it, mainly because the manager was willing to work with me. I didn't find anything wrong with the rooms or the care or anything like that. The biggest bonus for me was that he was willing to see what I needed and try to work with me to get that taken care of. He was professional. He showed a sample room that was empty, and I felt at that time that it was big enough for my mom. It's a studio, and that's all she needed. The facility was clean, and it seemed like they were doing a good job. I really liked what they showed me and how the facility was laid out. They had a nice courtyard at the back for people who wanted to go out, sit, and just be at peace. They also have a beauty salon.

Joy

5

May 12, 2021

I visited this facility

I've toured and the place was very clean. The staff was very friendly and very informative. If we had decided to go ahead and put her in one, that's definitely where she would have been. They had a little library, and they had physical therapy. They have doctors who visit twice a week, so if the patient needed to see one, they didn't have to go out. The doctor would come, and they could see them there. That was one of the selling points. That way they don't always have to get out to go to a doctor. The meals were included, and if they didn't want to eat that food, they would have a place to order something else. They normally have that besides their scheduled meals, so if the patient didn't want to eat the big meals, they could get a sandwich or something to go.

Richard

4

September 15, 2020

I am a friend or relative of a current/past resident

My sister likes it very much. She's glad that we found the place and she feels very comfortable and safe. Their communication with my brother and I have not been to a level that we would like and expect from professionals. When we have questions they get back to us, but it's not as timely as we think it should be. The little time I've had to work with the staff has been wonderful.

C.S.

5

June 25, 2019

I am a friend or relative of a current/past resident

We chose here for our mother, and we love the place. She's in the assisted living level and the staff members there are wonderful and really good. She's in a studio, it's really nice, and she really likes it. They also have options when it comes to the rooms. The staff helps the residents with everything. They also have a shop there and help them do their nails. They have a certified staff that does activities with them, they play bingo, do puzzles, there are bible studies, and tons of things. You name the activity and they have it.

Kenny

4

February 12, 2018

I visited this facility

I visited and the rooms were smaller, but very nice. It was very clean. The staff was fine, very nice, and seemed to be happy. They had a patio and grounds.

Visitor

5

September 15, 2017

I am a friend or relative of a current/past resident

It is an excellent place and the food is excellent, too. The staff is good. They have somebody that takes care of all the activities for the residents to keep them busy.

Gloria007801

4

March 29, 2017

I visited this facility

I enjoyed my visit. The people were very nice, and the place was very clean. The dining area looked nice. The rooms were very small, but I am finding out that is the norm. The people were very nice, everything looked very clean, the staff was very friendly, and the people in the hall were very friendly. The only disappointment I had was it is a no smoking campus, and I smoke, so that is a problem.

Anonymous114898050

5

October 29, 2015

I visited this facility

My parents knew some people here and I felt it was important that they have people around with whom they’re already familiar. The people are accommodating and empathetic to somebody new moving in.

Caring59281

4

August 27, 2015

I visited this facility

It was very nice too, and I liked this one a lot, but they didn't have much availability. It was a nice environment. I don't think I would call the rooms spacious; they were probably adequate.

Randy12

5

June 30, 2014

I visited this facility

We looked at three facilities, and we chose here because it is in a neighborhood familiar to my dad. Also, the presentation by the staff and orientation of the facility are very good. I believe the staff has good ethics. The living arrangement with the larger private rooms is good. My dad is in a two-bedroom unit with a small living room and a bath, which is spacious enough. I find the meals good, wholesome, and appropriate in portion size. They have probably most typical activities. They have bingo, musical activities, games, outings, entertainment that comes from local musicians or the church. They also have religious activities.

Melonie

5

June 18, 2014

I am a friend or relative of a resident

I love this place! We chose it because of several reasons. First, the family-like atmosphere. Second, it is one story and easy to use for an Alzheimer's patient. Third, they have caring and concerned staff.

Cheryl23

5

March 12, 2014

I am a friend or relative of a resident

1.Room is clean 2.Staff is good to my uncle 3.Dietary has been very helpful. My uncle began to lose weight. They helped me with his dietary needs. 4.They get him engaged in activities.

Caring84213950

5

January 28, 2014

I am/was a resident of this facility

All employees are kind, loving and patient with the residents. My mother-in-law loves living here and we are mostly pleased with the care she receives. We would highly recommend this senior living facility.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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