Royal Retreat

Tiffany

Royal Retreat was nice and the administrator was awesome. She gave me a full tour of the building to see which areas would accommodate my aunt and I was very pleased with it. The apartment was just a bit small. If you only really needed a place for the residents to stay and be safe, then I guess it would accommodate, but my aunt was in a wheelchair. Also, I did not find it accommodating with the amount of money that we were going to pay every month, plus cable, plus utilities. I thought it was all kind of wrapped into that one overall cost. It was like $1400 a month plus cable, plus utilities. The apartment had a small refrigerator and a stove so you could buy food, but if you didn't feel like cooking, you could purchase the food cart where you could eat in the dining room area with what they served everybody else at the center. That was like $450 a month. They offered activities. One lady showed me something that she was knitting. I was excited to see that there was an onsite laundry room and an onsite beauty shop, too. When you walked in, the front area was very nice and they had security.

Karen

My mom moved into Royal Retreat. Everybody's nice and it's a nice place. She has a one-bedroom, it's got a living room and a kitchenette, and it's got a covered patio in the back. There's a refrigerator and stove, the apartment-size one. They offer meals, there's a dining room, and she's kind of picky with her food. It's kind of an old building, it was built in 1965. There's a movie night and bingo. They do snacks and stuff like that.

James

My friend moved in at Royal Retreat Assisted Living. They just opened up in October and it's privately owned. Everything is really nice right now, been remodeled, and they have big rooms. It was a place that felt like home. The transition was great. The people are very caring. You can see how much they care and the way they treat their residents. The owner is very involved with the residents. He has breakfast and dinners with them. He wants to know what's going on. He gets involved in their lives, so he knows everything about them. My friend's room is very large, and I was surprised at the size. The shower bath is very nice. The complimentary internet and cable is nice. There's plenty of room for all of her furniture. She has her own heating and air conditioning, so she can control the temperature in her room. She has two large closets, which was nice too. The maintenance is always going on with them being a new facility. Even with all of our freezing temperatures where they have water pipes break throughout the city, they were able to bring in whatever they needed to make sure that there was adequate water. So they're on top of all their maintenance, and the place is always clean. They come in twice a day and clean the bathrooms, mop down everything, make sure everything's clean. One of the things that impressed me is when you walk in it smells clean, and it's very pretty. The nice surroundings, the eating areas, and the sitting areas are very well furnished and nice. I've never smelled an odor yet. They do lots of different activities. At Christmas, they had lots of people coming in, doing caroling and different things. They have a game room and then they go through bingo trivia. They have an exercise program that they're doing so they can be inside. As soon as the weather gets nice, they have a very large private garden area where they can go out and do things. The food is always very good and well prepared. It's always hot and always on time. Each individual can say what they like and don't like, so that they're not giving them something that they don't want.

David

We're living in Royal Retreat now. The appearance and layout are both fine. It's a little far to walk to take out the trash, that's the only issue we have with it. The apartment is nice, we like it, it's clean and bright. The staff is very nice and very helpful. They no longer provide any activities, they used to take us in a van and go out once a week, but they no longer do that. They do some board games and that's about it. They provide meals, but the food has gone downhill, and is passable. There's very little fresh food, all the vegetables are canned, there's not enough variety on the menu, and they no longer have dessert. They could improve if they could stop raising the cost every chance they get, and they need to work on their menu and food preparation.

Sandi T

After residing at another assisted living facility in Memphis, we recently moved my elderly mother into Royal Retreat and could not be more pleased! The facility is modern, clean, and updated, with professional and empathetic staff members which has provided us peace of mind and and most importantly, contentment for my mother. My mothers room is spacious with plenty of natural light and quality amenities. I would not hesitate to recommend this facility to anyone looking for quality assisted living for their loved ones.

Ruby

Royal Retreat was just getting started so it still needed some work, but they were friendly and nice on the tour. They had a small stove in the units, and most of them were single rooms. They didn't have a microwave. The floors were clean. They had a cafeteria and a place where you could get your hair done, they had doctors that would come in, and church services. They gave me a sample of one of their meals and that was nice of them.