My mother moved into Brookdale Dogwood Creek. It's a very nice place, but my mother wasn't happy. She doesn't want to be in the position she's in because the lock-down happened shortly after she moved in. But I'm OK with it. The staff's great. I have no problems with them, I think they're doing the best job they wanted to do. The food sucks, and they kind of sold us on the food. It looks good, but we haven't ordered off of a menu since February or March, and my mother complains about the food. She can't even tell what the meat looks like. They finally opened a salon in there, she got her hair cut, and she loved that. So I'm about to call, but I have to wait until tomorrow ('cause the girl, they're only there to cut three days a week) to make a regular appointment so she gets to do that every week, 'cause I'm the one paying for it. Her room is really nice, she's got a two-bedroom, a living area, and a bedroom area.
Brookdale Dogwood Creek
Offers Assisted Living, Independent Living, and Memory Care
20 Reviews
8199 Poplar Avenue, Germantown, TN 38138
Call
(800) 385-2527
Reviews of Brookdale Dogwood Creek
Assisted Living Reviews for Brookdale Dogwood Creek
November 10, 2020
I am a friend or relative of a current/past resident
February 27, 2019
I visited this facility
Brookdale Dogwood Creek is excellent and clean. They have assisted living and memory care. The dining area is excellent and there's a lot of variety and choice in the food. The place looks great but it's out of my price range. The staff member who helped me was excellent, very gracious, and answered everything I needed answered. There were some activities in the exercise room and I saw several people in groups.
August 14, 2018
I visited this facility
My visit at Brookdale Dogwood Creek was very friendly, thorough, and nice. The apartments are a little on the small side but I understand. The staff who toured me was very nice, knowledgeable and tried to understand what we were looking for. I think the place was very good.
April 25, 2017
I visited this facility
We visited Brookdale. The customer service was very good. They were very informative, answered my questions, and showed us several rooms. They were adequate. They provide the transportation for doctors' appointments. It was one that we would have considered.
March 28, 2017
I visited this facility
Brookdale was extremely nice. There was an excellent indoor pool, a social hour in the evenings, a restaurant style dining facility, and a fitness room. It was beautiful. That's where I would go.
September 30, 2016
I am a friend or relative of a current/past resident
My dad chose this community. He exercises in the fitness center, he practices golf, and they have several theater activities that he participates in. My dad has driving privileges, so he can drive himself to where he wants to go. They serve 3 meals a day. The staff was very accommodating and very easy to deal with. They have services to take them to doctor?s appointments. I?m completely satisfied with them so far.
September 30, 2015
I am/was a resident of this facility
This community was the closest place to where my daughter works. The food was very good. They had happy hour two days a week, bingo two nights a week, movies, sewing, and knitting. They had two large buses and a small van that take people out. It was brand new. It was perfectly situated in our old neighborhood, so we had a lot of company. They had every amenity known to man including a huge salt water indoor pool and a good workout room.
June 15, 2015
I visited this facility
They are excellent, and the staffs were more than professional and kind with my mother and me. The facilities are excellent, and it will be a great place for them. It is fantastic, and I'm very pleased. The rooms and apartments were fabulous and good. We didn't actually see any activities, but we looked to the schedule of events that were coming up, like some of the trips that were planned and some of the evening events, but we did not participate because my mother felt bad while we were there. We had to leave, and they were absolutely fantastic assisting us.
June 26, 2014
I am/was a resident of this facility
This is the one that we really liked the most; that's why we moved in here. It is new, very clean, very neat, and the people are super. The staff is very helpful. They introduced us to their activities. Their dining room is very nice, and their food is very good. The rooms are a little small, but the rest of it makes up for it.
Here, if your mate develops Alzheimer's or dementia, they will take care of it right here. There are about 150 apartments in the independent and assisted living, and there are about 40 in the memory care.
June 26, 2014
I visited this facility
It is a very nice facility. They have a wine bar, a pool, a spa, and exercise rooms in the independent living part. They have a lot of amenities there. We're just concerned that for my mom, she'd probably would not be making it in independent living for very long. She really needs to go to the assisted care section. Medication management is the main thing that we're requiring.
March 28, 2014
I am a friend or relative of a current/past resident
I moved both my parents into this community. I thought it was just absolutely fabulous. When I first went in there, I thought, "Oh my gosh, this looks like a cruise ship." I have never seen anything like it. The care is assisted living and assisted living and memory care. There are pianos everywhere. They would call my dad a lot when somebody didn't show up or something and he would play the piano. He loves it. My mom is in memory care and then my dad is in the assisted living part. They're not in the same apartment, but he is with her for hours every single day. All the apartments are nice. They have a lot of different apartments depending on how much room you need and how much you want to spend. Down in the memory care, the apartments are not large. The bathroom is really wide, wide enough for wheelchairs. It has a huge shower so that they could just stand there and bathe the residents. My mom's room has a single bed with a nightstand and a lift chair. She has a regular size dresser and a television. There is a huge floor-to-ceiling window, which is really nice because you can open the wooden blind and just let the natural light come through. My dad's room has a kitchenette but no stove. He has a microwave in there. It is very nice. He has a living room area, which is plenty for him, and a great bathroom. In his bedroom, he has a double bed, a computer desk, a highboy, and two closets. So there's ample room in there.
I get along great with the working staff. I think they're great. They just have a gift and love for it. They're just wonderful. If there are any problems, you can go to the nurse or to the director in that area with your issues and it gets corrected. We have a really hard time with my mom trying to get up and go to the bathroom by herself, and she would fall and hit her head every time. So they got a toileting schedule for every four hours. They didn't come in and ask her if she needed to go to the bathroom, they just took her. The food there is outstanding. They do not allow any canned foods. Everything is cooked fresh and purchased fresh. They have a two-page menu everyday. They'll come out and try to give them what they want. They have a lot of sugar-free desserts. They don't put much salt in their food. They have lots of fresh fruits, lots of fish, and chicken. There's always a hamburger or cheeseburger available if that's what you want.
March 27, 2014
I visited this facility
We had a positive visit. I thought it was very nice and clean. The staff was very good. It had a nice mix of facilities and activities, which I thought was very good. However, it had a hotel kind of feel to it, and that kind of turned my father off.
January 29, 2014
I visited this facility
We visited several facilities and we've selected this one for our parents. Overall, the facility is very nice and it's just new. They have excellent staff. Their food is great and they do offer different types of activities.
October 28, 2013
I visited this facility
Everything was nice. The staff there was very nice and caring. I think that everybody was super there. However, we did not like their apartments. They were like 1200 to 1300 square feet. Their apartments were not big enough for my parents. They were not ready to live in that small place. Another thing we didn't like was that there was no skilled nursing care available there.
Independent Living Reviews for Brookdale Dogwood Creek
November 29, 2019
I visited this facility
Brookdale Dogwood Creek is probably the best of all the places I visited. It was clean, comfortable and upscale. The person who helped me was good and very professional. The apartment was spacious and comfortable. They had card games and bingo.
November 28, 2019
I visited this facility
I went to Brookdale Dogwood Creek, and it was a good visit. They had classes, exercises, rehab, shopping, field trips, and music. The apartments were very state-of-the-art, modern, very efficient, and nice to live in. I only met the sales person, and she was superior.
August 05, 2019
I visited this facility
Brookdale Dogwood Creek was very nice, but not all meals are included. Only so many meals per month are included and it's a bit more expensive. The dining room was very nice. They had a workout room and pool.
June 20, 2018
I visited this facility
Brookdale Dogwood Creek (formerly The Solana Germantown) is a pretty nice place, but it's more like a hotel to me. You take an elevator up to your room and go down the halls like hotel rooms. I didn't like that at all. They had a lovely dining room and lovely areas to sit in, but everything was kind of segregated. It didn't have a warm communal feeling about it. It's like a high-rise apartment building without a feeling of home or freedom. The people were nice and friendly. The food was good and the dining area was lovely. My friend's room is small but adequate. It's an attractive building, but I would never want to live in a high rise.
Memory Care Reviews for Brookdale Dogwood Creek
October 01, 2020
I visited this facility
Brookdale Dogwood Creek is the place we selected for my mom. We are still in the process of moving, but they have made it a wonderful experience and accommodated us in every way they could. My mom is qualified for assisted living but because she is recovering from a stroke, we are going to start out in memory care. The energy and the focus that they have on people with special needs is amazing. She has aphasia and not dementia, so she is very aware of what's going, and they were able to grasp all of it. She knows what's going on, it's just communicating back her words are scrambled, so it is mistaken for dementia or Alzheimer's, but it's actually not and the person is very well aware of what's going on. They were able to grasp that. The staff has just bent over backwards. Honestly, they're very focused on the people that live there and what's best for them. I'm forever grateful for that. Their food is delicious. We actually looked at the facility before her stroke, and I have looked at a lot of property, so I'm very impressed. There's a lot of energy, that's why I was choosing the memory care from Anthony who is the activities director on the memory care side. They're just very focused on keeping everybody going, especially with COVID-19. They're just very focused on taking care of people. They also know the people that are living there; they know them by name, and that's a big deal because a lot of facilities I go to don't seem like they know the patients. These people know them by name and it's very impressive. The food is good. The cleanliness is a five and the layout is a four.
February 28, 2019
I am a friend or relative of a current/past resident
My mother is a resident of Brookdale Dogwood Creek. The staff is very friendly. I feel like they're taking care of her because she's always dressed appropriately and seems happy when I visit. They can always give me an updated report on what's going on with her. It's a beautiful community and the staff is well-trained. I'm confident that they're giving the care that my mother needs, and the residents are always engaged. She's on a shared suite, and she and her roommate each have separate bedrooms that are spacious. Her bedroom has a chair and a large closet, they have a large bathroom that they share, but each one has her own vanity. The community also have private rooms, an indoor swimming pool, a nice fitness center and a beauty salon on site. They take the residents out weekly, and they have specific activities for the memory care.
Questions about Brookdale Dogwood Creek
Describe the overall population of assisted living residents at Brookdale Dogwood Creek. What is their average age? What are their favorite things to do?
They are active in the community with outreach, shopping trips, museums, symphony, road trips and theatre.
What programs or activities does Brookdale Dogwood Creek offer to enrich residents' well-being?
We are located near restaurants, movie theatres and shopping centers
What places are near Brookdale Dogwood Creek or within walking distance for assisted living residents to enjoy?
Road trips to casinos and Kentucky Downs
What transportation services does Brookdale Dogwood Creek offer to assisted living residents?
We have a driver and offer transportation 7 days a week
What makes the chef or dining program at Brookdale Dogwood Creek exceptional? What kind of menu can assisted living residents expect?
We offer all day dining and we have culinary trained chefs that prepare top restaurant quality food , not your typical senior living options. They have several menu items to choose from and it is in a restaurant setting with servers and wait staff. We have been highlighted on local media and recognized as Top Assisted Living in Williamson County.
What safety features or security measures does Brookdale Dogwood Creek offer to assisted living residents?
We have 24 hour concierge on duty and all outside doors are locked and residents only have keys to access.
How does Brookdale Dogwood Creek keep residents' families informed about their loved ones?
We complete Family connection calls to touch base each month with families and nurses call and speak to families with any changes in conditions or physician orders.
What is the care staff-to-resident ratio at Brookdale Dogwood Creek during daytime and nighttime hours?
We staff according to the Service Alignment benchmark which is based on the care plans for individual resident needs
If Brookdale Dogwood Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly and there is plenty of green space to access for their fur babies.
What ongoing senior care training does the staff receive?
Monthly in-services on required topics that are regulated per TN State Regulations
What safety features or security measures does Brookdale Dogwood Creek provide to protect residents who wander?
Those AL communities that are not secured, we require those that are a wander risk to be evaluated and transferred to sister Memory Care Community.
Services and Amenities of Brookdale Dogwood Creek
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
- Pool
Cleaning services
- Housekeeping
Health services
- Medication Management
- Nurse On Staff: 24/7
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Diet
- Low Fat
- Low Salt
Languages
- English
- Spanish
General
- Minimum Age: 65
- Pets: Yes
Training Areas
- Memory Care Training
Licenses
- State Licenses: 00000352
About Brookdale Dogwood Creek
Brookdale Dogwood Creek provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Brookdale Living's Germantown, TN community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional independent and assisted living services, amenities, and opportunities we offer. And, the residents at The Solana at Germantown can rest assured that as their needs change, we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages residents to continue to live as they please while respecting individual preferences.
Optimum Life® and Celebrations provide an all-encompassing way of life that touches the lives of the residents of this independent and assisted living community, their families, and associates alike. Optimum Life® is a journey of self-discovery including services, features, and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life®, the mission of The Solana at Germantown is to encourage our independent and assisted living residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar at Brookdale Living's Germantown, TN community with themed experiences, special events, and group activities that highlight different cultures and cuisines in a common venue of camaraderie.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
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