Clare Terraces

Bill

I'm at Landmark at the Terrace. They just changed a couple of months ago. It's even worse than it was when St. Clare had it. I wasn't aware that it was complete assisted living when I came here because I had told my caseworker that I was looking for independent living, and it's kind of frustrating. This place has OmniCare and I don't understand why I have to pay them because when I stayed with my daughters for a while, Humana sent my medication on time every time every month and it didn't cost me anything. With OmniCare, they don't have nurses on the weekends and I had to go three or four days without my medications when they run out. They told me I could have my car, but there's no place to park it since they have a very small parking in the front, and I don't want to park in the back. I can't eat a lot of food and get it through my stomach, so I have been spending time going to urgent care. They always told me that I should be taking three baths a day and I still haven't had one. They're going through the process of changing a lot of that. If I was looking for assisted living, they are pretty good. A lot of the food gives me constipation, and that is a problem. They don't have nurses on the weekends. I had one nurse who was able to sit down and explain my problems to, and she was the one who helped me get my medication back, but then after two weeks, she was gone. Almost everybody here is new. They do my wash once a week and vacuum my carpet. So many new people are coming and going, but the people I got to know here were very good.

JK

Landmark at Terrace was quite interesting. It was odd that it was actually a senior center because it was a drive to get to the building. When you get in the building, there's one of those added-on elevators to lift people up to go to the regular first level, but it is seven or eight or so steps to get up to the first level, so that seems like a bit of a challenge. There was one spacious 2-bedroom unit that I thought was nice, but it was an older building. It looked like an old hotel or maybe an old monastery that was redone. Also, they didn't have as many amenities. The staff was very caring about the residents. They do whatever they can to take care of the residents, physically and spiritually. The one who showed me around was very knowledgeable, very helpful, and very kind.

Marian's Daughter

Both of my parents moved to St Clare Terrace when my Dad needed more assistance. We all love the staff there. My Dad passed away last August. My Mom and Dad were married for 65 years. It has been so much better for my Mom to be there with her friends than at home. We kept my Dad at home there with Home Hospice. My Mom has health problems and the staff are very good and very responsive to her needs. Paula has organized so many activities there. Although my Mom loves playing Bingo there (she's lucky, wins alot!!) it is far from the only activity. No matter what we've asked of the staff they have always been helpful, competent and very pleasant. We are very happy with the care she receives and she loves it there!

caring5281

Unfriendly staff, they do not help when you need help, and their meals are bad! They put a certain time for meal time and if you do not go down to eat, you don't eat at all! They dropped my mother there. They have no training with their staff and there's frequent turnover yet none of them are well-trained. They're all unfriendly. They need to improve everything! My mom is not happy at all. There's no atmosphere and when you go down into the basement that's their dining area. They play bingo once a week and no other activities, no transportation, no nothing.

TavoChase

St Claire Terrace is a very nice assisted living center on the south side of Milwaukee. It was a former convent, which had a chapel. The lady that I knew living there found the chapel a very important part of the community. The apartment was one bedroom with bath and a small kitchenette for the resident to prepare coffee or an egg for breakfast if they wished. The aides were skilled and pleasant Although, Marilyn, would frequently complain because the evening meal was generally soup and sandwiches the main meal at noon pleased her completely. The facility was very family orientated and had several activities thru the year that included family, such as a summer picnic, a Christmas program, and occasional outing to a restaurant which also invited the family. The picnic and Christmas program was pot luck to include the family but the main course was provided by the facility. Marilyn eventually fell and broke her hip and died within a few weeks of the accident. The facility was very empathic and helpful. They even had a memorial mass for her which was lovely.