Rainbow Rehabilitation and Healthcare Center
8119 Memphis Arlington Rd., Bartlett, TN 38133
1.5
(16 reviews)
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Reviews of Rainbow Rehabilitation and Healthcare Center in Bartlett, Tennessee
1.5
(16 reviews)
Facility
3.0
Staff
2.0
Food
1.0
Activities
3.0
Value
1.0
Tunicagal
1
|
February 27, 2020
My mother was a resident in this God forsaken place and if there had been any other option for us, I would have put her on my back and carried her out. From "Hazel" who told us not to use the laundry service because we wouldn't want mom's things mixed in with all the other crap and vomit from other patients or because they SELL the laundry for a $1, to Nicole who shook her finger in my mother's face and told her she didn't have to come help her, she only had to turn off the call light, the place was a disaster. Nurses gave my mom her night medication at 7:00 pm and couldn't remember what they were giving her and when she asked, they said "are you refusing your meds?" They overdosed her on pain meds- twice. I believe it was intentional so she didn't push the call light. However, she was bed bound and needed help using the bedside toilet. They wouldn't help her and often told her they were OUT of toilet paper (which we provided), out of ice, out of wash rags, out of wet wipes, and not once did dietary give my mother the correct meal. I have pictures of the food that would turn your stomach. The nursing and cna staff are cruel and mean and have no empathy or concern for patients. I wish I could have recorded the way they spoke to my mom. The only redeeming factor is the REHAB staff. They are wonderful!! However, if the CNA staff is mad they will tell REHAB you aren't ready or don't want to come to rehab and you will miss it. This place is a horror story. RUN don't walk to anywhere else. My mom's room had rat or mouse droppings behind the door for 3 weeks and not til the State showed up was the floor cleaned.
daughter of jr
1
|
February 14, 2018
some nice staff, but generally indifferent to rude and mean. clean, but very quiet because it is very understaffed and very hard to get a response from nurses or aides
Ldynblue
1
|
July 7, 2017
This place is horrible! I could give you a list of 50 reasons not to stay here. But I will start and just give you a couple. One. They changed our mother's medication and overdosed her without talking to any of the family. 2. They did not take our mother for assisted eating a couple of times in a row. 3. They often would not answer call lights and when asked questions were very rude to the family and patient. Our mother was in the final stages of her life and this was a horrible experience..... we will be filing a formal complaint
djm5653
1
|
May 15, 2017
Do not take your loved ones to this facility. They do not take care of there patients they just lay in bed and develop open wounds and bed sores. The nursing staff are lazy and do not care.
papillion2339
1
|
May 5, 2017
If you love your love ones keep them from this place! My sister was there only two for rehabilitation for a hip surgery. She was only 59 she was coming calling for help and the only thing that was said we will get your nurse. She suffered two heart attacks and she went to long without oxgennto her brain. I don't give them no stars.
enraged2017
1
|
February 4, 2017
They told me when my father was in there that they keep people as long as insurance approves their stay, whether they need it or not. I told them my father could not afford the co-pay and the director told me that it would be okay..he would not be expected to pay...now they are threatening me with collections and refuse to send the bill to my father. They do not return phone calls or emails and the financial department is rarely there if you "pop" in on them If despite knowing all this you go there.. Do not do their laundry service half of my father's wardrobe went missing!!
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Services and Amenities of Rainbow Rehabilitation and Healthcare Center in Bartlett, Tennessee
General
- Resident Capacity: 112
Medicare
Health
3.0
Overall
3.0
Quality
5.0
Staff
1.0
About Rainbow Rehabilitation and Healthcare Center in Bartlett, Tennessee
Welcome to Rainbow Rehabilitation and Healthcare Center. We are a 115-bed skilled nursing center that is located in the suburbs of Bartlett, TN. We provide a wide range of skilled nursing and rehabilitation services for both short stay recovery, as well as ongoing supportive services for individuals requiring long-term care. Our focus is on improving the quality of life for those we serve through our orthopedic, neurological, cardiac, pulmonary, wound care services as well as interventions for other medically complex diagnoses, admitting 24 hours a day, 7 days a week. At Rainbow Rehabilitation and Healthcare Center, we want to make your transition from hospital to home a pleasant and productive experience. As partners in your progress, we focus on you and your family’s needs to help you reach your goal.
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