
5070 SANDERLIN AVENUE, Memphis, TN 38117
2.0
(1 reviews)
"I was very dissatisfied with Bright Glade Convalescent Center. Before I spoke to these people yesterday, they assured us that my brother was not nursing home material nor was he a memory care material. So I was under the pretense that it was assisted living and that's where they were sending me to there. And it was horrible. The people that were in the room, they're nursing and they're in beds. I was very disappointed in the staff, too. They sent me to the office, which allowed me to look into the rooms. This was like 10 in the morning, and everybody was still in their beds. I felt like they should all be up and moving around, which my brother would have been. The receiving area is like a banquet room and next to it is where you eat your dinner. I taught school for 40 years, and the dining area looked like a cafeteria with long tables and tablecloths on it. Overall, it was weird because the first time I went there, they were more than happy to accommodate me, and then by Monday, it was all different. And the staff didn't call me back. They need to improve on communication."
Pricing not available