Rivers Edge Rehabilitation and Healthcare Center

If i could give negative stars I would. My mother in law was just here for a few weeks and in that time was sent back to the hospital twice for uncontrolled diabetes and eventually died because of it. She was clearly not being medicated appropriately. Additionally, the staff would call and tell me that she “sat herself on the ground” but “didn’t really fall” and was “completely fine”. This was clearly LIES because once we were able to see her she had visible bruises all over her body including her head (we have pictures). Given that my mother in law is on a blood thinner, this is extremely concerning. We were lied to about how she was rehabbing as well. We were told she was making progress by the nurses and now she’s wheelchair bound. There is nothing but gross negligence going on at this place. When i called to discuss my complaints with administrative staff the gentleman I talked to stated “nobody’s perfect” instead of apologizing and expressing condolences for my loss. What a disgrace.

PT and OT ‘s great. Nursing aides with exception of one never came in room other than to deliver food. Unfriendly, Food good.

Its a little difficult to give a fair rating due to covid. What I can say is that since the beginning of my mother's stay there, the staff have been very helpful and by facetiming until we can start visiting, it looks like my mother is happy and content where she is. The staff have been very good with the family.

My mother was on the first floor for rehab after having a hip replacement.My mom didn't get a shower until 5 days after being there and only after I complained.She also didn't get here BP medicine or her insulin.I then complained about her not getting her medicine on day shift.The unit manager seemed not to feel that this was a problem,she was short with me and it sounded like a circus in the background.Also the food was terrible.The aides on evening shift were rude and angry.