Prestige Senior Living Orchard Heights

Offers Assisted Living and Memory Care

17 Reviews
695 Orchard Heights Rd NW, Salem, OR 97304
Call (800) 385-2527
Prestige Senior Living Orchard Heights (800) 385-2527

Reviews of Prestige Senior Living Orchard Heights

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Assisted Living Reviews for Prestige Senior Living Orchard Heights

September 22, 2016

By Linda King

I am/was a resident of this facility

The food is good. When don't feel like coming to the dining room, they bring it to me in my apartment. The caregivers and staff are very attentive, and the residents are all nice. The place is always clean- I feel like I am living 1st class.

September 13, 2016

By Sandra M.024207

I visited this facility

We had a nice visit at Prestige Senior Living at Orchard Heights. However, nobody was there to greet us, which was a little confusing because they said there would be. We found our way upstairs and got a lady to come and speak with us. They sat us on a lunch table because we were supposed to have lunch with them. She talked to us for a little while and was very friendly, very nice, and very helpful. Then she had to go because she had something she had to do, so they forgot about us for lunch. She came back and asked if we had eaten and we said no because nobody came to serve us, so she got somebody to serve us, and the food was OK. It was a pretty good experience. It was a nice place. One worker came up and said “Hello.” My concern was with the caregiver ratio. A lady will be coming out here next week to do an evaluation on my mom, so we would see how much it would cost. The dining room was very nice. The building itself was nice. The room they showed us was a very small one-bedroom on the main floor, but because of how the place was situated, it was kind of dark. It felt like you were underground even though you weren’t. However, it was really clean and did not have a bad smell.

August 23, 2016

By Tim R.

I am a friend or relative of a resident

My parents are living at Prestige Orchard Heights. The facility is nice and clean. People are very caring and nice. They seem to care about the people there and try to take care of the residents as much as they can. I see how they care for the facility and the people. I have had lunch there, and the food is really good. They have a good variety of foods like beef, chicken, fish, rice, tomatoes, and nice salads. They do laundry for the residents if the residents want it. Also, they clean the rooms once a week, so pretty much everything is taken care of. I haven't seen anything that would give me pause as far as taking care of the people is concerned. The bottom floor is memory care. The top three floors are for everybody else, and they can come and go as they please. There are some things that the facility could probably do a little better. The facility is not new, but they've kept it up really nicely. The walls are nicely painted, and the building seems to be in pretty good shape.

March 15, 2015

By Caring107629750

I visited this facility

Prestige Senior Living is a very nice place. We didn't choose that because it is assisted living, and my mother doesn't need that yet. The rooms are really nice. It is very spacious too. The dining room is nice looking and very welcoming. I am very impressed with that place. The staff that assisted us was very nice and very pleasant. All the places we visited have very helpful staff. I like the grounds, and I like that they have a lot of park type settings. It is very welcoming.

November 28, 2014

By Sad in Salem

I am a friend or relative of resident

Administration repeatedly made commitments but never followed through. Caregivers were not properly trained. Very high amount of employee turnover, The turnover was not limited to just caregivers, supervisory positions also changed frequently. Very little onsite nurse support, despite claims of having two nurses on staff. My parent's bed was soaked with urine and nothing was done about it.

October 30, 2014

By Caring100990850

I visited this facility

Prestige Senior has assisted and memory care, but we were only interested for memory care. We came across this facility via recommendation by another individual. The environment appeared to be pretty good in the facility but the parking was horrible. There was no place to park for visitors except walking about half a block. The food appeared to be good, but the responsiveness of the administration was horrible. We asked for a call back; we didn’t get it, I sent an email didn’t get any response, and when I finally got hold of the person, I found out that the individual who was working with us had quit. The activities are pretty much the same with the other facility I went to. We were not satisfied with the administration response, so they must improve on that and trying to keep the same people working there. My impression when we drove into it was -- where are we going to park?

November 20, 2013

By Caring72504850

I visited this facility

Orchard Heights was pretty good. The facility was very clean and it was remodeled. I like the staff because they're very friendly. However, they're a little bit short at times. They need more staffing. The food was pretty decent. I would recommend this place because overall they're pretty good.

October 14, 2011

By jesshayden

I am a friend or relative of a resident

When I was a sophomore in high school I decided to gain some experience and volunteer. I choose this retirement home because it was close to home and I have always wanted to experience working with elders. The facility is beautiful. The rooms are very spacious for each resident and they are able to have a large open area to either sit and talk with other residents, play a game or just relax. Another thing that's really great about this facility is the food. The food is way more than I expected. 3 course meals and always a little dessert. The staff are hard working and always make the residents feel comfortable and tended too. If I ever needed to go into a retirement home I would choose that one.

July 26, 2009

By Elizabeth-1

My loved one stayed here

There was a lot of change at Orchard Heights. While my family member lived there administrators changed twice. There is also a high turnover of employees. These things are to be expected to some degree at an assisted living home as the nature of the work is challenging, however, the amount of change at this facility causes care to lower in quality. My family was pleased with their sizeable room, but frustrated with services. We applaud all individuals working in this line of work.
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Memory Care Reviews for Prestige Senior Living Orchard Heights

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Questions about Prestige Senior Living Orchard Heights

What programs or activities does Prestige Senior Living Orchard Heights offer to enrich residents' well-being?

Celebrations is a wellness-focused lifestyle program that embraces a philosophy of healthy, fulfilled living to foster happiness and longevity among our residents. At Prestige Senior Living we embrace the concept of wellness, which we believe is about quality of life. As your partner in active aging, it is our goal to help you achieve an optimum level of health and wellness throughout all aspects of your life. Celebrations is focused on six wellness categories that are designed to nurture body, mind, and spirit; giving you the choices and freedom to celebrate life. This innovative program provides opportunities to strengthen bonds with people, the community and the things that matter most. With Celebrations, you have the tools to explore a host of exhilarating new activities to achieve a healthy and fulfilled lifestyle.

What places are near Prestige Senior Living Orchard Heights or within walking distance for assisted living residents to enjoy?

We are located on the corner of Orchard Heights Rd and Wallace Rd in West Salem. Conveniently located close to Roth's Grocery, 7-Eleven, US Post Office, local banks, Orchard Heights Park, restaurants and Good Will.

What transportation services does Prestige Senior Living Orchard Heights offer to assisted living residents?

Prestige Orchard Heights offers assistance to residents for scheduling transportation for any medical visits.

If Prestige Senior Living Orchard Heights accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We accept dogs and cats in our community. Pets are allowed to roam free within the residents apartment. However, when outside of the apartment, we require pets to be leashed and that residents are able to care and clean up after their furry loved one.

What programs or activities does Prestige Senior Living Orchard Heights offer to keep residents engaged? How does the staff engage residents' long-term memories?

Expressions is designed to keep memory care residents active and engaged. Our compassionate caregivers take the time to understand elements of a person’s life story so that we can personalize and tailor each service we provide. We build relationships with our residents based on trust, empathy, support and humor, always focusing on them and not their disease. Our Expressions Memory Care program uses innovative care techniques and life enrichment programming to provide people with dementia and their families an environment in which the individual can live a productive and active life and be treated with dignity and respect. Our program incorporates the latest research and information on dementia care, and we align ourselves with Alzheimer’s disease experts to continually provide ongoing training and education for our caregivers and families.

Costs for Prestige Senior Living Orchard Heights

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Photos of Prestige Senior Living Orchard Heights

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Services and Amenities of Prestige Senior Living Orchard Heights


  • Rent Plus Care Fees
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $4310/month
  • Memory Care Starting At: $5450/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room
  • Cooking
  • Arts And Crafts

Guest services

  • Guests At Mealtime
  • Overnight Guests


  • English


  • Resident Capacity: 85
  • Respite Care
  • Minimum Age: 62
  • Pets: Yes


  • State Licenses: 1620540797
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About Prestige Senior Living Orchard Heights

Prestige Senior Living Orchard Heights offers seniors and their families a range of senior living and care services from our inviting community.

Prestige Senior Living Orchard Heights gives you the freedom to enjoy the activities you love most without worrying about the hassle of household responsibilities. From our restaurant-style dining services that offer an ever-changing menu of new and familiar meals, to a full calendar of events and activities that let you choose your desired level of activity, you're in control of selecting the care and services that are right for you.

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Prestige Senior Living Orchard Heights

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