Holiday Copley Place

Donald

I moved into Copley Place last week. It's very friendly, very efficient, and it's in a good location for other retail services. I like it very much. I'm in their independent living and the food is very good. They have several activities too. They have a library, a TV room, and an activity room here too. They also have a small gym

John

I like that Copley Place has a nice home feel. It's very clean, and the people there were very nice. The staff was very attentive. I just thought the room could be a little bit larger for the amount of money that it cost. It had a cafeteria, a library, a theater, and a gym.

Kim

I am currently staying at Copley Place. My only problem with it is that there's no 24 hours security, nor is it handicap accessible. The facility is beautiful. Everything else is fine besides those two issues. The staff members were fine. The transportation and food are good. There's nobody on staff 24 hours. Even the transportation is not handicap accessible, and no ramps to get you on to the transportation. They are looking to get an activity director. Everything's getting improved now. They changed owners five months ago, that's why the rent is increasing to hire more people. They've got bingo. The rent is a little bit higher if you have a balcony. They allow pets. They should have a vehicle to take you around and a wheelchair, considering the age of most people here. They should make it handicap accessible.

Provider Response

Cynthia

The staff at Copley Place were very helpful. I saw the studio rooms with two different price ranges. The layouts were very good because my father wouldn't need that much room. One had a patio, and then one just had the studio itself. They were both very nice. My dad was very pleased with everything that he saw. Outside, they have a patio, where you could sit down if you wanted to. I like everything I saw and I knew people who had lived there before. We were able to park both cars so I thought the parking area was alright. I didn't have hard time finding a place, and there were other spaces left (and I wasn't even looking at it that closely.

Penny

Copley Place is not an assisted living facility; they're an independent living facility. We like it but mom has long-term care insurance and they can't do it because they're independent living. But it's a really nice facility, the people are nice, they didn't lock everybody down during COVID so the people living there were able to see family members and they just took extraordinary precautions. They were good about that, and they only had 2 residents and 2 employees come down with COVID but they're okay and had mild cases. They play bingo and they have nurses on staff. It's an older building; it's not new but it's very well-maintained.

Vicki

The staff at Copley Place was very friendly. Although they raved about the food, I didn't find anything that I would want to eat. The residents were really friendly and welcoming, and it was busy and very clean. They offer bus service to the bank and to the grocery stores, they do the cleaning every other week, and they have bingo and exercise classes.

Mary

The experience at Copley Place is outstanding. I can't wait to move in. They have a workout room and bingo. The staff is the best. They offer three meals.

Former Brookdale

We went to lunch with my anxious mother whos looking at new living choices and I couldn't be more impressed! Independent lifestyle that is seems like it could make everything so much easier for Mom! The food was outstanding, staff so friendly and people seemed to be enjoying music with their neighbors...I didn't even know there were places like this for her!

june666477

Copley Place was wonderful. I enjoyed having lunch with a couple that I was introduced to, and the food was top-grade. The rooms were nice. I liked the 2-bedroom unit because I would be able to squeeze some of my stuff in there. The location was in the middle of a shopping center. The layout of the place was very nice. I enjoyed the very high ceilings in the dining room, and there were a lot of choices in their menu every day.

don875408

I am in independent living at Copley Place, and it's great so far. The staff is always very professional. I have a nice bedroom studio place, and I brought my own furniture. The food has been good so far, and we get three meals a day.

NH837601

I enjoyed the tour at Copley Place. I would love to go there, but I can’t afford it. It’s a beautiful place. I like the way the people treated me. I like the apartments and the food. For one thing, it is close to where I want to be. Food was very good. The service was excellent. The staff told me about the activities. They have a library and an exercise room. They have exercises and they have trips outside.

Mary085504

Copley Place is a very lovely facility. It would not work for our loved one because the apartment-type rooms are quite a walk from the dining room and the central meeting place for the residents. Our loved one is not capable of getting herself that far away from her room by herself, so it won't work even though it is a lovely facility. You can get help if you need it for personal grooming or bathing, but I would say the facility is more for independent living. They do have an elevator, but the walk from the room to the elevator could even be difficult for some people. The grounds are beautiful. The facility is located in a great place for more independent seniors. There's plenty of shopping, restaurants, theaters, and all kinds of entertainment in that area if you're able to get out and about. I met with the director, and she was very nice, knowledgeable, and pleasant. She followed up with us in a timely manner with our decision. There are some nurse's aides that could help with personal care and showering for the residents who aren't able to do those things for themselves.

Kay118397150

My mother-in-law was trying to get into Copley Place, and we were working on it. It was nice place. People seemed nice. The food we ate there was good. There were a couple of different things going on all the time, but I did not really make note of it. We liked it, and it was clean. They had their own way to have their own rides to doctor's appointment, if they did not have to go to their doctors.

Carol118047850

I visited Copley Place for my mother-in-law. The person that showed us around was very knowledgeable, very nice, and very helpful. For our price point, their rooms were studio apartments, so it was just one room, and that we did not like. It was on 250 acres, the property was beautiful, and they did have a lot to offer, but again, for what we were looking for in our price point, I did not care for the unit itself. It was a studio apartment. It just wasn’t a nice setting.

Julia22

In Copley Place, you can get all of the services that a true independent living community provides. My mom likes living there. The residents are very friendly as are the two managers who live there full-time on-site. Each apartment has a kitchen area with a full-sized refrigerator and microwave. The staff cleans her apartment every week. They change her bed and wash her sheets and towels. She still needs to maintain her personal laundry, though, in the laundry facility there. They charge for the washing machine and dryers, but it is still a good thing. The meals are excellent, too. My mom would probably be 200 lbs if she eats everything they give her. They have food available all day. Fortunately, they have exercise class every morning. My mom will also be joining a book club. They have a bus that takes them to banks, drugstores and grocery stores. It is simply a pleasant community, and the people are great!

Kim104628350

I visited Copley Place. The units were much larger. They showed me a large two-bedroom, which was very nice. All the staff seemed very nice. I didn't eat there, but I saw the dining room. It was very nice and very open with round tables. It almost looked more like a restaurant. The people were more active there. It was lively and looked less hospitally. The clientele was properly placed health wise. They had transportation, or if the people can drive, they can drive themselves. It's secure, and it's located close to shops.

Caring87710950

Copley Place was very nice and a newer facility. It was a little too fussy for my mom, but it was big, airy, spacious, and clean. The rooms were a nice size. Mom didn't like the fact that it was on the second floor, even though they had elevators. But they were a nice facility. There was artwork in the hallway on the walls. It was like being in an art museum.

Herb4

Of all the places we've visited, Copley Place was the only facility that impressed us. The facility is more cheery and big. It’s laid out better and it's more like a hotel. We really like the place. I found the staff very pleasant. They were more than willing to sit and chat with us. It's just was a more friendly atmosphere. The food was very good. Overall, it's a very nice facility.

Robert68768250

I moved into Copley Place about six weeks now and everything is great. The people here are nice. The staff are also very nice, smart, and professional. They do great service. The food is also very good. There's nothing that I could say that I'm unhappy with.

Barbara70272050

We visited Copley Place and they were extremely nice people, but we just can't afford it. They showed us different types of rooms and they were excellent. We had dinner there and the food was excellent. They have a chef that was very good.

Caring0809

Copley Place was a nice community and there were mixed group of people. It was clean and did not have a nursing home atmosphere to it. I liked that there was available housekeeping.

Connie23

Copley Place is a very nice facility. I visited the place and I am very satisfied with them.

Patricia1225

I visited Copley Place and it was a very nice community. I was very impressed with it. The lady who showed us around was very friendly and very knowledgeable. We had a meal there and it was cooked deliciously. They were also offering five nights for free. It was a pretty facility.