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Featured Review
4
|
September 7, 2024
My dad didn't enjoy The Wellington at North Bend Crossing because he just stayed in his apartment all the time. He went to breakfast, lunch, and dinner, but preferred to just be by himself. He didn't take advantage of the community. The place was pretty good. It has been updated recently. The only thing I would say is that the refrigerator didn't fit. It should have a bigger refrigerator, and that's about it. It was in good condition though. The staff was nice. Sometimes they were late to pick my dad up and take him to bed. My dad was a timely person, and he was incontinent, so he had to be changed a lot. He ended up getting kidney stones, urinary tract infections, and bedsores. The staff seemed friendly, but it seemed like they were understaffed. They have a lot of activities. But my dad didn't participate in any of them, so it was just a waste of money for him, and he was paying for stuff that he didn't need. He watched TV all day in his apartment. They had field trips, church, and movies. They had a cocktail hour or something like that. In some ways, the community was good and certainly better than where he ended up.
What you can do with Caring
About The Wellington at North Bend Crossing in Cincinnati, Ohio
Welcome to The Wellington The Wellington boasts Independent Living, Assisted Living, and Memory Care senior services in the heart of Cincinnati. Our community is staffed 24 hours a day to provide medication administration, escort and transport service, and dementia care. A licensed nurse is also on call 24 hours a day should Assisted Living residents have a medical emergency. Residents receive regular personal care assessments and plans tailored to their individual needs. This means that other services, such as medication management, housekeeping, incontinence care, and bathing, dressing, and grooming assistance, can also be requested. Residents also have access to a choice of home health agencies. Your loved one can live regally in the Queen City when calling The Wellington at North Bend Crossing their next home. Our Independent Living, Assisted Living, and Memory Care community in Cincinnati, Ohio, provides a helping hand for residents who may appreciate assistance with activities of daily living. You can be assured that we provide the quality care that will allow seniors to remain as self-reliant as possible while living in a supportive environment. Independent Living and Assisted Living apartments offer one and two bedrooms with full kitchens or kitchenettes, along with a bevy of safety features, including safety-assist hand railings in bathrooms, emergency call buttons, and individual locked mailboxes. Sunrooms and outdoor balconies are available in select apartment homes. A host of calendar activities and social programming, such as daily happy hours and monthly birthday celebrations, provide that neighborhood feeling that residents and their loved ones appreciate and respect. Cozy seating areas and the lounge with a big-screen TV are popular gathering areas during downtime. Our friendly and professional team is available 24 hours a day to help with support services, including medication management, housekeeping, and escort assistance. Our Cincinnati senior care community provides easy access to Interstate 74, allowing residents to get out and explore the many restaurants, recreational areas, and attractions that make our city great. We do offer respite stays here at The Wellington (based on availability). Whether you are a patient recovering from a recent hospital stay or a caregiver who needs a much-deserved break, the Respite Care program offered by Sonida Senior Living may be just the solution you need. Our program, based on availability and individual community services offered, provides a positive, vibrant environment for senior adults who may need some level of temporary support or monitoring in the absence of their normal caregivers through short-term stays, depending on individual needs. Through our Respite Care program, we can assist residents in regaining wellness and independence. Respite Care residents enjoy a temporary, spacious apartment with access to all of a community's services, amenities, and features. There is a two-week minimum for all respite stays. Our monthly basic service rate includes all utilities, basic cable through Spectrum (approx. 80 channels), 24-hour staffing with access to the clinical team and resident care aides, restaurant-style dining, biweekly housekeeping, personal laundry service (included in Assisted Living and Memory Care), scheduled social outings and shopping excursions, assistance with activities of daily living, as well as a host of activities that enrich the lives of those we serve. Community Features 24-hour staffing Three restaurant-style meals served daily Social, educational, and recreational programs and activities Housekeeping and laundry service available Onsite beauty salon/barber Scheduled courtesy transportation Lounge area with big-screen TV Activity center with card and game areas Onsite chapel and church services Fitness center Billiards table Fireplace Daily newspaper delivery available Maintenance staff on duty Since 1990, Sonida Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities. From the thoughtfully designed community features, apartment amenities, and floor plans to our exceptional services and myriad recreational opportunities, you may just find that we have thought of everything! Prior to admission, all new Assisted Living and Memory Care residents will need to provide the following medical information from their Primary Care or Rehab Physician. This includes: Health and Physical Report Assessment conducted by our Wellness Director I hope this relieves some of the pressure and stress of choosing a senior living community. Please don't hesitate to reach out if you have any questions. To learn more about this provider's license and review other available state reports, please visit: Ohio Department of Health Long-Term Care Provider Search
Services and Amenities of The Wellington at North Bend Crossing in Cincinnati, Ohio
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- No Hoyer Lift
- Wheelchair Accessible Facilities
- Ambulatory Assistance Features
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Chair fitness
- Yoga/Stretching opportunities
- Fitness Opportunities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Bed Making Services
- Groundskeeping Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Pest Control Services
- Private Housekeeping Services
- Trash Removal Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
- Catholic Services
- Fax services
- Long-term insurance assistance
- Mail delivery
- Mail pick-up
- Newspaper delivery
Specialized Staff
- Nurse on Staff (Part time)
Kitchen Types
- Kitchenette
- Kitchen
Companionship & Escort Assistance
- Escort Assistance
Safety & Security
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Personal Medical Alert Systems
- Safety & Wellness Checks
- Security Systems
Parking Options
- Parking Lot
Diet & Nutrition
- Diabetic
- Low Salt
- Chef on staff
- Dietary services
- Special Diets/Dietary Accommodations
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Activities staff
- Entertainment activities/programs
- Game Room
- No woodworking
- Organized activities/programs
- Recreational activities/programs
- Resident volunteer opportunities
- Seasonal, holiday, and themed events
- Spiritual activities/programs
- Social Activities/Events
- Music Activities/Programs
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Mailboxes
- Religious Spaces
Personal Care
- Bathing Assistance
- Personal Care Assistants
- Dressing Assistance
- Meal Preparation
- Administer Medication
- Cooking services
- Cueing & Redirection
- Grooming Assistance
- Mealtime Reminders
- Oral Hygiene Assistance
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
- Personal Care Reminders
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Speech Therapy/Rehabilitation
Financing & Payment Options
- All Inclusive Rent
- Accepts Check Payments
- Medicaid Not Accepted
- Private Pay Accepted
- Veterans Aid (VA) Benefits Accepted
- Long-Term Care Insurance Accepted
Guests
- Guest Parking
Staff Training & Qualifications
- Interview Every Team Member in Person
- Reference Checks
- Staff are licensed or certified
- Staff screening conducted
- Staff Trained in Ethics
- Staff trained in safety
- Staff trained to monitor for abuse/neglect/exploitation
Dining
- Communal Dining
- Room Service
- Guest Meals
- Casual dining
- Flexible dining options
- Flexible dining times
- Flexible food options
- Meal delivery and/or takeout option
- Meals provided
- Private dining
- Beverages provided
Health Services
- Hospice Care
- Pharmacy on-site
- Psychiatric Care
- Medical Care
- Memory Care
- Medication Reminders
- Diabetic Care
- Immunizations
- Podiatry
Languages
- English spoken
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
- Closet Space In Unit
- Individual Climate Controls
- Shower in unit
- Telephone Hookup
- Unfurnished units
- Washer/Dryer Hookups
Transportation & Shopping
- General Transportation Services
- Errand Services
- Medical Transportation Services
- Transportation Services for General Shopping
- Resident Transportation Not Offered
Campus/Building Details
- Flexible Visitation Hours
- House setting
- Multi-floor building
- Resort-style community
- Smoking Allowed
Outside Amenities
- Outdoor common areas
- Enclosed/Secured outdoor common areas
- Patio
Pets
- No Pets
Additional Amenity Information
- Housing: Studios in memory care only
- State Licenses: 2555R
Costs for The Wellington at North Bend Crossing in Cincinnati, Ohio
Independent Living
$2,950
Starting Price
Memory Care
$6,500
Starting Price
Assisted Living
$4,200
Starting Price
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Reviews of The Wellington at North Bend Crossing in Cincinnati, Ohio
Jeannette
4
|
September 7, 2024
My dad didn't enjoy The Wellington at North Bend Crossing because he just stayed in his apartment all the time. He went to breakfast, lunch, and dinner, but preferred to just be by himself. He didn't take advantage of the community. The place was pretty good. It has been updated recently. The only thing I would say is that the refrigerator didn't fit. It should have a bigger refrigerator, and that's about it. It was in good condition though. The staff was nice. Sometimes they were late to pick my dad up and take him to bed. My dad was a timely person, and he was incontinent, so he had to be changed a lot. He ended up getting kidney stones, urinary tract infections, and bedsores. The staff seemed friendly, but it seemed like they were understaffed. They have a lot of activities. But my dad didn't participate in any of them, so it was just a waste of money for him, and he was paying for stuff that he didn't need. He watched TV all day in his apartment. They had field trips, church, and movies. They had a cocktail hour or something like that. In some ways, the community was good and certainly better than where he ended up.
Greg8
4
|
June 8, 2024
I toured The Wellington at North Bend Crossing. The facility offered all the levels of care. The staff was friendly and knowledgeable. The facility was well-kept. The rooms were nice and roomy, and well-equipped.
R.W.
3
|
March 19, 2024
We didn't like the idea that The Wellington at North Bend Crossing has multiple levels. It felt too much like a hotel versus a residential facility. The whole entryway and everything just felt like a place to visit and not a place to live. You felt kind of like you were on vacation somewhere. The woman that I met there was informative. However, I was not happy with the way she answered one of the questions. It was one of the most important questions. The question I asked was if my friend goes in as independent living, how will they assess if she needs assisted living? The answer she gave was they don't. If we tell them she's independent, that's how they treat her, and she didn't expand on that at all and that alarmed me because if someone's going into a senior living place as independent (this woman is 93 years old, so she's on decline and at some point she will go from independent to assisted) and to think that nobody there is going to be assessing those needs or change of needs, was a major red flag. When I got a follow-up phone call from somebody at The Wellington at North Bend Crossing, I addressed that issue with them and she said, "No. That's not accurate. We do keep an eye on our residents and some of the ways we monitor them is we make sure that they're showing up for breakfast, lunch, and dinner. If they're not showing up to those things, we check in on them and things like that." So I was like, "OK." I was a little bit more satisfied with that answer, but the fact that I got two separate answers from people in that place, told me that they're not on the same page and that is a concern for me. The apartments looked nice. They were clean and nice-sized. Again, we did not like the idea of it being multiple floors and having to use elevators because our big concern would be what happens in the event of a fire. How did they get all of these residents out of a building like that in a timely, safe fashion? My friend is not my mother, but I would not put my mother in a facility that has multiple floors like that, especially if she has a hard time walking or uses a walker. If she were perfectly capable of walking and had no trouble with that, then that would be different, but my friend has balance issues so she either uses a cane or a walker and that would not make me feel comfortable. I wouldn't put my own mother in that situation. So I would not put my friend in that situation either. Cleanliness seemed good. It's a little bit newer facility so that all seemed clean. There were no unpleasant smells or anything like that. So the facilities looked nice. The upkeep was good. The food was probably better. My friend had some soup, and she liked it. She ate more there. I think I had a burger or something and it was really good. So, the food was nice. The dining area wasn't as homey. It felt a little bit more open and had a little bit of a colder feel to it to me.
Provider Response
ReviewerFC011124A
4
|
January 23, 2024
The Wellington at North Bend Crossing looked well-kept. The room that they had available that I could have rented, but I didn't want to, was nice. The rooms were pretty nice size. Appliances are available. They have a washer and dryer that you can use or you can bring your own. If you want them to do your linens, like your sheets and blankets, they would do that, at a cost. If you wanted to do your own personal stuff, you would have the washer and dryer in your unit, so that was a plus for me. They have a lot of activities. If you want them to take you to a restaurant, you can go or if you want to go to a supermarket, it's available. They have all kinds of fitness things. They have a game room, they have movies, and they have a chapel. They have everything. I like the people. They were very friendly and very nice. I know it's a sales pitch, but I felt more comfortable with them. Also, you don't need a contract. It's month-to-month. If you decide that you don't like it, you can move out. I tried the food and I thought it was very nice. They have a menu that you can choose from. For lunch, you can have sandwiches or you can have a full meal, whatever your choice is. There are two meals a day. They did have breakfast, but that was not included. That did not interest me because I could always make a bowl of cereal, which I usually eat anywhere, or toast. The staff I met was very friendly. The facility was excellent. The landscaping was nice. The inside was nice and very well-kept. The furniture looked new to me and they had a lot of lounge areas, like one on each floor that you could use instead of going downstairs. I thought it was very well kept.
Provider Response
Donna
5
|
October 4, 2023
The Wellington at North Bend Crossing was very nice. The staff was exceptional. I would pay for that one. It gave you more than the other place did as far as amenities. The staff was courteous. It was very clean.
Provider Response
Loretta
4
|
May 5, 2023
I was impressed with The Wellington at North Bend Crossing. I liked it. It came down to the price between the two places plus The Wellington at the time did not have a two-bedroom available. The grounds were very nice, very well kept, and very well manicured. The apartment was very nice. The staff was very friendly. The dining area was very comfortable looking. They have a lot of activities and parties. They had an opening day party for the Reds. They have a St Patrick's Party, they have games, and they have people get-togethers. They also have a Friday night happy hour type thing. Those were just some of the things that the staff highlighted.
Mary Beth Michel
5
|
May 4, 2023
This place is beautiful. Homelike rooms are clean, spacious and decorated beautifully. Lobby area is also beautiful. Residents seemed happy and friendly. The staff I met were very nice.
Dominica
4
|
April 18, 2023
The Wellington at North Bend Crossing had small bedrooms. They only had ten (at the most) two-bedroom apartments. We looked at a one-bedroom, and it would have been adequate for one person, but not for two. The staff was very good and very honest. The accommodations were modernized, bright, and cheery. I liked the atmosphere there. The kitchen was a full kitchen, but the room was really small. You couldn't sit in it and eat in it. You had to put your table over in the patio room or something. They had an exercise room, a big cafeteria seating area, and a meeting area. They had a hairdresser who did your hair. They had a beauty shop there. They had assigned parking spots. It was a very nice facility, cheery, and light. It just didn't meet our needs. We needed more space.
Lisa
5
|
January 4, 2023
I toured The Wellington at North Bend Crossing for my parents. It was a nice community for independent living. We didn't get to see the assisted living area, and I feel that's where our needs probably would be if they go to a facility. As far as independent living, it was great, but it wasn't going to suit our needs at this time. Everyone was very nice and very professional. The whole place was very clean and well-appointed. The rooms were great. They were of nice size.
Anita
5
|
July 19, 2022
We went to The Wellington at North Bend Crossing. There was nothing I didn't like about it. It was beautiful. Everyone was very helpful and very friendly. The facility was large, clean, and beautiful. They have a gym, a salon, a restaurant, a coffee bar, and a lounge. It's a very nice place. I like the convenience of everything.
Provider Response
Amy
5
|
April 24, 2022
My dad has moved into The Wellington at North Bend Crossing. It's wonderful. Everybody is really caring, and he is getting the best care. Anything he needs, they've got him covered. Apparently, the food is really great; he keeps telling me how great it is. The staff are very kind. They're available at all times, and they answer questions. My dad lives in a one-bedroom apartment, which is really spacious. He has a big walk-in closet, it's got a space for an up and down washer and dryer, it's got a full kitchen area, and he's got a little like sun area, which is off of the living room. They have walking trails, there's an exercise fitness room, and they have a van situation that takes residents where they need to go. They have just completely changed all the carpeting and furniture in the facility, and they have repainted the entire place, so it actually looks brand new. We compared it to other facilities in the area and it's close/more affordable than most. They have all kinds of sporting activities like pickleball, they have like a little golf set inside, they play bingo, they have music, they have a lounge/bar area, and they have live entertainment there.
Provider Response
Dale
4
|
October 10, 2021
I liked The Wellington at North Bend Crossing. We intended to go there. But when my mom broke her leg, they said she wouldn't be eligible to go there because she couldn't get up and walk or pivot. So, we kind of put that on the backburner there. We toured everything. We're talking about putting my mom in assisted living and my dad in the memory care at first. Everything seemed to be fine and they had activities for the seniors and would provide transportation for doctor's visits. My mom's doctor is just over the hill from there where she goes. They have bingo and activities for the seniors. The rooms seemed to be pretty good. The one-bedroom that I looked at seemed to be a little bit smaller than the other ones that I looked at. I've got to get them both in the same room if I can. It seemed like everything was well kept, for the age of the place. It's not that old, but I mean, it's probably 10, 15 years old, maybe a little older than that, but everything seemed to be fine, as far as maintenance goes. I've always had a good rapport with the staff. I followed up with them probably about four or five times in the last eight months.
Denise
4
|
July 9, 2021
I like The Wellington at North Bend Crossing, and that's where my mom is moving in. We chose this place because of its location, and that's the biggest part. I also know the families of some residents there, and they recommend it, and really like it so far. The price, and what they offered as far as activities, were also a factor as to why mom is going there. I like their rooms. They're bigger than any of the other places I saw. The staff were all very nice too. They've gotten back to me about any questions I had, and the assessment nurse was very nice. We had a great conversation. She listened to my concerns and said that they would be able to help my mom, and that's all I care about. The facility was a little bit older, but it was still very clean, decorated nicely, and the rooms looked like they were updated. We'll just have to see how this all plays out once she's there already.
Provider Response
Brent
3
|
June 25, 2021
The Wellington seemed OK. It was certainly not extravagant or anything like that. We did not like the atmosphere of the floor that we toured, which would have been for the memory care people. I think it was a second floor. The memory care residents are basically confined to that floor of the building. The atmosphere, like the color schemes, the carpeting, and that kind of stuff just seemed slightly dark. That's some of the stuff we were looking for Mom. She likes it bright, open, and well-lit. With Wellington, there just wasn't quite enough space for them to move around on a daily basis, and it just seemed a little confined and dark. I think that they had a little outdoor courtyard, but it was tiny. Probably something like a 30 foot by 30 foot courtyard where they can go in. Four working ladies came into the room while we were meeting with the other staff. They seemed friendly, and for the very little that we interacted with them, they were OK.
Jack Jose
5
|
June 2, 2021
Moving my mother into the assisted living facility has been a blessing to our family. Their attention and care for mom means that I can rest assured that she is safe and cared for even when I am not with her. The staff has been very supportive, friendly, and generous with time and information.
Irene
3
|
April 19, 2021
I like The Wellington at North Bend Crossing because the apartments were bigger than where my mother is now. The staff who showed us around was very friendly, but there weren't a lot of people around at that time, so I could not see what they were doing or if they were interacting. I liked the space, I liked the facility, they had a lot to offer, and they had an exercise room. They gave us lunch there, and it was good. We enjoyed the food, and the staff told us it was nothing special -- it was just something that they gave all the residents there. For someone who is younger and independent living, I would give them a "five," but for an older person who is in their nineties, I would not give them a "five" because of the elevators, and it's really a large place.
Edward
4
|
January 13, 2021
I visited The Wellington at North Bend Crossing. It was fine. The dining area was nice. It was an open area. They also had another place they called a deli. They had small kitchens, but you don't need a big kitchen when you're in that situation. The staff was very nice and seemed knowledgeable. The problem with the COVID-19, they didn't do as much and didn't show you as much.
Lou1313
1
|
November 30, 2020
Don't waste your money. If it wasn't for Covid, I would be taking my mom out of there. Management has changed and the new management seems to be lazy and does not care about the residents. The residents don't even see them! EVER! They stay in their office, Meanwhile the staff in the kitchen, house keeping, aides and nurses are all over worked. It is my understanding that there is often one nurse and two aides for the entire building. At the cost for living here, our loved ones should get better care!
Provider Response
nonna8
1
|
June 23, 2020
Short staffed, long wait times for assistance. Business manager short with answers and very rude. I am not a happy family member at all. Will be moving Mother from here.
Provider Response
HOPE4THEM
5
|
February 24, 2020
Great place to live. Parents feel like they are on vacation! Good people and food.
cday
5
|
December 10, 2019
Great, caring staff and administrators. Beautiful facility.
Melissa
4
|
July 25, 2019
The Wellington at North Bend Crossing was very nice, and everybody was friendly, but they were not outgoing like they were at the other places, and the residents didn't appear as happy. The dining area was nice and looked like fine dining. The facility itself was very clean, very well decorated, beautiful, very big, and spacious. The room they showed me for my aunt was not very impressive and was just average. They had other units that were very spacious and really pretty, but they weren't available. The staff I had interaction with was very nice, very helpful, and very informative.
revieww
2
|
June 18, 2019
We had a family member there. It is a beautiful, new facility. There are, however problems with nursing care for those needing assisted living. Medicine errors were made over and over again. There was lack of response from the time the nurse call light was activated until they came, over 30 minutes. We are so happy we moved our loved one out of there and into a better facility in Cincinnati!
stumpygma@1961
1
|
November 19, 2017
We put my mom here for rehab on a trial basis and Thank God we did!! I would not recommend this facility to anyone that needs any kind of assistance. We were told that the push light response time should be no longer than 10 minutes. We have waited as long as 45 minutes. When my mom first got there she didn't get a shower for two weeks, when we were told it would only take a few days. When we would bring those things up to Deb the CEO or Amanda the DON (Director of Nothing, I mean Nursing) they would say that's unacceptable and would take care of it. Nothing usually ever changed. They are always short PCA's and even nurses on the evening shift and weekend's. So if you need something then, you will probably have to do it yourself or have a family member help you like I had to do many times. They do have a very nice dining area and the food is good, but like any place everything is going to cost you and I mean everything!! Good Luck in your search and God Bless!!!
Former Residents
2
|
October 11, 2017
Very nice building but staffing is an issue. They were a good facility but a lot has changed in the last few years. Most of the Resident Assistants are agency and there was a new one every week. If you are considering them, ask about staffing ratios in assisted living and # of agency. They never had adequate staffing on Sundays. The permanent staff that has stayed on is good but the Management Team is not customer focused. They were purchased last December 2016 and changed their name. They had a high turnover in staffing at that time and since. Memory Care is small with a small area to walk inside and nothing outside. Food quality varies but for all holidays, they provide a large very nice lunch and not very appealing ham and cheese sandwich for dinner. Families should not have to supplement meals when paying that much for a meal plan.
Joan
4
|
September 7, 2017
My sister has a really nice room at The Wellington at North Bend with a lot of windows. It was empty when she got there because they had it cleaned. They had bingo, card games, and two masses a week which my sister likes. The place looked really nice, and she was very happy with it. They showed us a one-bedroom apartment that had a sun room, a big bedroom, a little kitchen, a place for the washer and dryer, a closet, and a bathroom.
Jane
5
|
August 22, 2017
The Wellington is nice and it's a good fit for my dad. The place is very clean and the food is good. The staff and residents have been very friendly and welcoming. It's in a very nice neighborhood that's close to stores and the hospital. He has a 1-bedroom with very nice windows and it's airy, it has a fairly large bathroom, and a walk-in closet that he really likes. It was a little expensive compared to the other places, but we still think it's a good value.
Michael425086
4
|
February 7, 2017
The Wellington was a very nice facility, very nice dining area, and a lot of family interaction, but they didn’t have the staff ratio that I like in a memory care. There weren’t a lot of places for my mom to walk; my mom likes to walk.
Robert230753
4
|
September 11, 2016
Renaissance is very nice, but they have smaller units, and we like larger units. The staff who gave the tour was very knowledgeable and very nice to talk to, and she spent quite a bit of time explaining things to us.
Mike120536950
4
|
February 29, 2016
Renaissance West is a great facility. But it's a lot more expensive. The monthly meals only included two meals. They should include 3 meals for their price. But it's a beautiful facility.
Peggie2
5
|
January 14, 2016
We liked Renaissance West very much, but it was way out of our price range. Other than that, it was very nice and worth the price. The staff was very helpful. The dining room was very nice. We ate lunch there on St Patrick’s Day. It was very good because they had a buffet at the time.
Provider Response
Thank you for your kind words. We are glad you enjoyed your experience at Renaissance West.
Anonymous111634150
4
|
August 9, 2015
Renaissance West at North Bend Crossing was the newest facility of all the ones I saw, and it was pretty nice. It was well decorated. The staff that assisted me was very professional and helpful.
William104918650
4
|
January 23, 2015
My mom has been with Rennaisance West for 3 years now. She is in the assisted living. If she calls for someone, sometimes it takes a little while for them to get there but generally it's acceptable. The staff is very friendly, personable and nice. The building is very nice. The food service is alright. `
Rick29
5
|
January 20, 2015
Living in Rennaisance West is like living in a country club. It's nice and upscale. The apartments are beautiful. The building itself is just gorgeous. You won't find people more caring other than their staff. They're very conscientious. My father is in independent living. They have activities for him. They always have something to keep him going instead of sitting around by himself. The food is good, and I know he is eating eating healthy. We are in a complete peace of mind that he is in a great and safe place.
Caring96003150
4
|
November 22, 2014
The location and the grounds at Renaissance West were not as nice; you were looking out at a parking lot. The apartment and the people were very nice.
Provider Response
Thank you for your feedback. We are happy that you had a positive experience at our community!
Caring99588450
5
|
September 29, 2014
We were happy with Renaissance; it was clean, and the people were very kind. We really liked it and we liked the size of the room. The staff has been fine and the food is very good. The only thing I’m not happy with --and things that they could improve on -- include patient care with some of their aids and medical assistance, but still I would highly recommend this place.
Caring77912750
5
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July 30, 2014
Renaissance West is a newer building. It got finished last year or 2 years ago. The architecture and the décor are really off-the-charts, but the downfall, in my situation, was they did not have a nursing area. They're just an assisted living facility. When we found out that they didn't have nursing care, we were heartbroken. To go into the building is just breathtaking. It's really, really cool. I know they have the gas fireplaces, and their dining rooms are made to be almost like being in a lounge. The dining room is like going into a restaurant. They have tablecloths, and the napkins were all set up. It's something you don’t get at home. I was very impressed.
phennard
4
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May 23, 2012
the facility was very clean and nice.The workers and residents were very friendly at all times. I liked all the activities daily. I also liked the residents help with the tours. I could see my mother in law very happy there. I like that there where 3 areas for help.
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