The Wellington at North Bend Crossing

Offers Assisted Living, Independent Living, and Memory Care

30 Reviews

2015, 2016

5156 N. Bend Crossing

Cincinnati

45247

The Wellington at North Bend Crossing

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3.9 30

Amy 2022-04-24 My dad has moved into The Wellington at North Bend Crossing. It's wonderful. Everybody is really caring, and he is getting the best care. Anything he needs, they've got him covered. Apparently, the food is really great; he keeps telling me how great it is. The staff are very kind. They're available at all times, and they answer questions. My dad lives in a one-bedroom apartment, which is really spacious. He has a big walk-in closet, it's got a space for an up and down washer and dryer, it's got a full kitchen area, and he's got a little like sun area, which is off of the living room. They have walking trails, there's an exercise fitness room, and they have a van situation that takes residents where they need to go. They have just completely changed all the carpeting and furniture in the facility, and they have repainted the entire place, so it actually looks brand new. We compared it to other facilities in the area and it's close/more affordable than most. They have all kinds of sporting activities like pickleball, they have like a little golf set inside, they play bingo, they have music, they have a lounge/bar area, and they have live entertainment there. I am a friend or relative of a current/past resident

5 5 1

Dale 2021-10-10 I liked The Wellington at North Bend Crossing. We intended to go there. But when my mom broke her leg, they said she wouldn't be eligible to go there because she couldn't get up and walk or pivot. So, we kind of put that on the backburner there. We toured everything. We're talking about putting my mom in assisted living and my dad in the memory care at first. Everything seemed to be fine and they had activities for the seniors and would provide transportation for doctor's visits. My mom's doctor is just over the hill from there where she goes. They have bingo and activities for the seniors. The rooms seemed to be pretty good. The one-bedroom that I looked at seemed to be a little bit smaller than the other ones that I looked at. I've got to get them both in the same room if I can. It seemed like everything was well kept, for the age of the place. It's not that old, but I mean, it's probably 10, 15 years old, maybe a little older than that, but everything seemed to be fine, as far as maintenance goes. I've always had a good rapport with the staff. I followed up with them probably about four or five times in the last eight months. I visited this facility

5 4 1

Denise 2021-07-09 I like The Wellington at North Bend Crossing, and that's where my mom is moving in. We chose this place because of its location, and that's the biggest part. I also know the families of some residents there, and they recommend it, and really like it so far. The price, and what they offered as far as activities, were also a factor as to why mom is going there. I like their rooms. They're bigger than any of the other places I saw. The staff were all very nice too. They've gotten back to me about any questions I had, and the assessment nurse was very nice. We had a great conversation. She listened to my concerns and said that they would be able to help my mom, and that's all I care about. The facility was a little bit older, but it was still very clean, decorated nicely, and the rooms looked like they were updated. We'll just have to see how this all plays out once she's there already. I am a friend or relative of a current/past resident

5 4 1

Jack Jose 2021-06-02 Moving my mother into the assisted living facility has been a blessing to our family. Their attention and care for mom means that I can rest assured that she is safe and cared for even when I am not with her. The staff has been very supportive, friendly, and generous with time and information. I am a friend or relative of a current/past resident

5 5 1

Irene 2021-04-19 I like The Wellington at North Bend Crossing because the apartments were bigger than where my mother is now. The staff who showed us around was very friendly, but there weren't a lot of people around at that time, so I could not see what they were doing or if they were interacting. I liked the space, I liked the facility, they had a lot to offer, and they had an exercise room. They gave us lunch there, and it was good. We enjoyed the food, and the staff told us it was nothing special -- it was just something that they gave all the residents there. For someone who is younger and independent living, I would give them a "five," but for an older person who is in their nineties, I would not give them a "five" because of the elevators, and it's really a large place. I visited this facility

5 3 1

Edward 2021-01-12 I visited The Wellington at North Bend Crossing. It was fine. The dining area was nice. It was an open area. They also had another place they called a deli. They had small kitchens, but you don't need a big kitchen when you're in that situation. The staff was very nice and seemed knowledgeable. The problem with the COVID-19, they didn't do as much and didn't show you as much. I visited this facility

5 4 1

Lou1313 2020-11-30 Don't waste your money. If it wasn't for Covid, I would be taking my mom out of there. Management has changed and the new management seems to be lazy and does not care about the residents. The residents don't even see them! EVER! They stay in their office, Meanwhile the staff in the kitchen, house keeping, aides and nurses are all over worked. It is my understanding that there is often one nurse and two aides for the entire building. At the cost for living here, our loved ones should get better care! I am a friend or relative of a current/past resident

5 1 1

nonna8 2020-06-23 Short staffed, long wait times for assistance. Business manager short with answers and very rude. I am not a happy family member at all. Will be moving Mother from here. I am a friend or relative of a current/past resident

5 1 1

Melissa 2019-07-24 The Wellington at North Bend Crossing was very nice, and everybody was friendly, but they were not outgoing like they were at the other places, and the residents didn't appear as happy. The dining area was nice and looked like fine dining. The facility itself was very clean, very well decorated, beautiful, very big, and spacious. The room they showed me for my aunt was not very impressive and was just average. They had other units that were very spacious and really pretty, but they weren't available. The staff I had interaction with was very nice, very helpful, and very informative. I visited this facility

5 4 1

revieww 2019-06-18 We had a family member there. It is a beautiful, new facility. There are, however problems with nursing care for those needing assisted living. Medicine errors were made over and over again. There was lack of response from the time the nurse call light was activated until they came, over 30 minutes. We are so happy we moved our loved one out of there and into a better facility in Cincinnati! I visited this facility

5 2 1

stumpygma@1961 2017-11-19 We put my mom here for rehab on a trial basis and Thank God we did!! I would not recommend this facility to anyone that needs any kind of assistance. We were told that the push light response time should be no longer than 10 minutes. We have waited as long as 45 minutes. When my mom first got there she didn't get a shower for two weeks, when we were told it would only take a few days. When we would bring those things up to Deb the CEO or Amanda the DON (Director of Nothing, I mean Nursing) they would say that's unacceptable and would take care of it. Nothing usually ever changed. They are always short PCA's and even nurses on the evening shift and weekend's. So if you need something then, you will probably have to do it yourself or have a family member help you like I had to do many times. They do have a very nice dining area and the food is good, but like any place everything is going to cost you and I mean everything!! Good Luck in your search and God Bless!!! I am a friend or relative of a current/past resident

5 1 1

Former Residents 2017-10-10 Very nice building but staffing is an issue. They were a good facility but a lot has changed in the last few years. Most of the Resident Assistants are agency and there was a new one every week. If you are considering them, ask about staffing ratios in assisted living and # of agency. They never had adequate staffing on Sundays. The permanent staff that has stayed on is good but the Management Team is not customer focused. They were purchased last December 2016 and changed their name. They had a high turnover in staffing at that time and since. Memory Care is small with a small area to walk inside and nothing outside. Food quality varies but for all holidays, they provide a large very nice lunch and not very appealing ham and cheese sandwich for dinner. Families should not have to supplement meals when paying that much for a meal plan. I am a friend or relative of a current/past resident

5 2 1

Michael425086 2017-02-07 The Wellington was a very nice facility, very nice dining area, and a lot of family interaction, but they didn’t have the staff ratio that I like in a memory care. There weren’t a lot of places for my mom to walk; my mom likes to walk. I visited this facility

5 4 1

Mike120536950 2016-02-29 Renaissance West is a great facility. But it's a lot more expensive. The monthly meals only included two meals. They should include 3 meals for their price. But it's a beautiful facility. I visited this facility

5 4 1

Peggie2 2016-01-14 We liked Renaissance West very much, but it was way out of our price range. Other than that, it was very nice and worth the price. The staff was very helpful. The dining room was very nice. We ate lunch there on St Patrick’s Day. It was very good because they had a buffet at the time. I visited this facility

5 5 1

Anonymous111634150 2015-08-09 Renaissance West at North Bend Crossing was the newest facility of all the ones I saw, and it was pretty nice. It was well decorated. The staff that assisted me was very professional and helpful. I visited this facility

5 4 1

William104918650 2015-01-23 My mom has been with Rennaisance West for 3 years now. She is in the assisted living. If she calls for someone, sometimes it takes a little while for them to get there but generally it's acceptable. The staff is very friendly, personable and nice. The building is very nice. The food service is alright. ` I am a friend or relative of a resident

5 4 1

Rick29 2015-01-19 Living in Rennaisance West is like living in a country club. It's nice and upscale. The apartments are beautiful. The building itself is just gorgeous. You won't find people more caring other than their staff. They're very conscientious. My father is in independent living. They have activities for him. They always have something to keep him going instead of sitting around by himself. The food is good, and I know he is eating eating healthy. We are in a complete peace of mind that he is in a great and safe place. I am a friend or relative of a resident

5 5 1

Caring96003150 2014-11-22 The location and the grounds at Renaissance West were not as nice; you were looking out at a parking lot. The apartment and the people were very nice. I visited this facility

5 4 1

Caring99588450 2014-09-29 We were happy with Renaissance; it was clean, and the people were very kind. We really liked it and we liked the size of the room. The staff has been fine and the food is very good. The only thing I’m not happy with --and things that they could improve on -- include patient care with some of their aids and medical assistance, but still I would highly recommend this place. I am a friend or relative of a resident

5 5 1

Caring77912750 2014-07-29 Renaissance West is a newer building. It got finished last year or 2 years ago. The architecture and the décor are really off-the-charts, but the downfall, in my situation, was they did not have a nursing area. They're just an assisted living facility. When we found out that they didn't have nursing care, we were heartbroken. To go into the building is just breathtaking. It's really, really cool. I know they have the gas fireplaces, and their dining rooms are made to be almost like being in a lounge. The dining room is like going into a restaurant. They have tablecloths, and the napkins were all set up. It's something you don’t get at home. I was very impressed. I visited this facility

5 5 1

phennard 2012-05-23 the facility was very clean and nice.The workers and residents were very friendly at all times. I liked all the activities daily. I also liked the residents help with the tours. I could see my mother in law very happy there. I like that there where 3 areas for help. I visited this facility

5 4 1

Lisa 2023-01-03 I toured The Wellington at North Bend Crossing for my parents. It was a nice community for independent living. We didn't get to see the assisted living area, and I feel that's where our needs probably would be if they go to a facility. As far as independent living, it was great, but it wasn't going to suit our needs at this time. Everyone was very nice and very professional. The whole place was very clean and well-appointed. The rooms were great. They were of nice size. I visited this facility

5 5 1

Anita 2022-07-18 We went to The Wellington at North Bend Crossing. There was nothing I didn't like about it. It was beautiful. Everyone was very helpful and very friendly. The facility was large, clean, and beautiful. They have a gym, a salon, a restaurant, a coffee bar, and a lounge. It's a very nice place. I like the convenience of everything. I visited this facility

5 5 1

HOPE4THEM 2020-02-24 Great place to live. Parents feel like they are on vacation! Good people and food. I am a friend or relative of a current/past resident

5 5 1

Joan 2017-09-07 My sister has a really nice room at The Wellington at North Bend with a lot of windows. It was empty when she got there because they had it cleaned. They had bingo, card games, and two masses a week which my sister likes. The place looked really nice, and she was very happy with it. They showed us a one-bedroom apartment that had a sun room, a big bedroom, a little kitchen, a place for the washer and dryer, a closet, and a bathroom. I visited this facility

5 4 1

Jane 2017-08-21 The Wellington is nice and it's a good fit for my dad. The place is very clean and the food is good. The staff and residents have been very friendly and welcoming. It's in a very nice neighborhood that's close to stores and the hospital. He has a 1-bedroom with very nice windows and it's airy, it has a fairly large bathroom, and a walk-in closet that he really likes. It was a little expensive compared to the other places, but we still think it's a good value. I am a friend or relative of a current/past resident

5 5 1

Robert230753 2016-09-11 Renaissance is very nice, but they have smaller units, and we like larger units. The staff who gave the tour was very knowledgeable and very nice to talk to, and she spent quite a bit of time explaining things to us. I visited this facility

5 4 1

Brent 2021-06-25 The Wellington seemed OK. It was certainly not extravagant or anything like that. We did not like the atmosphere of the floor that we toured, which would have been for the memory care people. I think it was a second floor. The memory care residents are basically confined to that floor of the building. The atmosphere, like the color schemes, the carpeting, and that kind of stuff just seemed slightly dark. That's some of the stuff we were looking for Mom. She likes it bright, open, and well-lit. With Wellington, there just wasn't quite enough space for them to move around on a daily basis, and it just seemed a little confined and dark. I think that they had a little outdoor courtyard, but it was tiny. Probably something like a 30 foot by 30 foot courtyard where they can go in. Four working ladies came into the room while we were meeting with the other staff. They seemed friendly, and for the very little that we interacted with them, they were OK. I visited this facility

5 3 1

cday 2019-12-10 Great, caring staff and administrators. Beautiful facility. Other

5 5 1

5156 N. Bend Crossing, Cincinnati, OH 45247

Call (800) 385-2527

2015, 2016

The Wellington at North Bend Crossing (800) 385-2527

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Reviews of The Wellington at North Bend Crossing

30 Reviews Write a review

Food

(8 Reviews)

Staff

(17 Reviews)

Facility

(17 Reviews)

Activities

(7 Reviews)

Value

(7 Reviews)

Assisted Living Reviews for The Wellington at North Bend Crossing

April 24, 2022

By Amy

I am a friend or relative of a current/past resident

My dad has moved into The Wellington at North Bend Crossing. It's wonderful. Everybody is really caring, and he is getting the best care. Anything he needs, they've got him covered. Apparently, the food is really great; he keeps telling me how great it is. The staff are very kind. They're available at all times, and they answer questions. My dad lives in a one-bedroom apartment, which is really spacious. He has a big walk-in closet, it's got a space for an up and down washer and dryer, it's got a full kitchen area, and he's got a little like sun area, which is off of the living room. They have walking trails, there's an exercise fitness room, and they have a van situation that takes residents where they need to go. They have just completely changed all the carpeting and furniture in the facility, and they have repainted the entire place, so it actually looks brand new. We compared it to other facilities in the area and it's close/more affordable than most. They have all kinds of sporting activities like pickleball, they have like a little golf set inside, they play bingo, they have music, they have a lounge/bar area, and they have live entertainment there.

Provider Response

Amy, thank you for your kind review; we are happy to pass along your comments to the team here at The Wellington at North Bend Crossing!

October 10, 2021

By Dale

I visited this facility

I liked The Wellington at North Bend Crossing. We intended to go there. But when my mom broke her leg, they said she wouldn't be eligible to go there because she couldn't get up and walk or pivot. So, we kind of put that on the backburner there. We toured everything. We're talking about putting my mom in assisted living and my dad in the memory care at first. Everything seemed to be fine and they had activities for the seniors and would provide transportation for doctor's visits. My mom's doctor is just over the hill from there where she goes. They have bingo and activities for the seniors. The rooms seemed to be pretty good. The one-bedroom that I looked at seemed to be a little bit smaller than the other ones that I looked at. I've got to get them both in the same room if I can. It seemed like everything was well kept, for the age of the place. It's not that old, but I mean, it's probably 10, 15 years old, maybe a little older than that, but everything seemed to be fine, as far as maintenance goes. I've always had a good rapport with the staff. I followed up with them probably about four or five times in the last eight months.

July 09, 2021

By Denise

I am a friend or relative of a current/past resident

I like The Wellington at North Bend Crossing, and that's where my mom is moving in. We chose this place because of its location, and that's the biggest part. I also know the families of some residents there, and they recommend it, and really like it so far. The price, and what they offered as far as activities, were also a factor as to why mom is going there. I like their rooms. They're bigger than any of the other places I saw. The staff were all very nice too. They've gotten back to me about any questions I had, and the assessment nurse was very nice. We had a great conversation. She listened to my concerns and said that they would be able to help my mom, and that's all I care about. The facility was a little bit older, but it was still very clean, decorated nicely, and the rooms looked like they were updated. We'll just have to see how this all plays out once she's there already.

Provider Response

We're glad to hear we delivered such a great experience, Denise. If there's anything further we can do for you, we are happy to help! Thank you.

June 02, 2021

By Jack Jose

I am a friend or relative of a current/past resident

Moving my mother into the assisted living facility has been a blessing to our family. Their attention and care for mom means that I can rest assured that she is safe and cared for even when I am not with her. The staff has been very supportive, friendly, and generous with time and information.

April 19, 2021

By Irene

I visited this facility

I like The Wellington at North Bend Crossing because the apartments were bigger than where my mother is now. The staff who showed us around was very friendly, but there weren't a lot of people around at that time, so I could not see what they were doing or if they were interacting. I liked the space, I liked the facility, they had a lot to offer, and they had an exercise room. They gave us lunch there, and it was good. We enjoyed the food, and the staff told us it was nothing special -- it was just something that they gave all the residents there. For someone who is younger and independent living, I would give them a "five," but for an older person who is in their nineties, I would not give them a "five" because of the elevators, and it's really a large place.

January 12, 2021

By Edward

I visited this facility

I visited The Wellington at North Bend Crossing. It was fine. The dining area was nice. It was an open area. They also had another place they called a deli. They had small kitchens, but you don't need a big kitchen when you're in that situation. The staff was very nice and seemed knowledgeable. The problem with the COVID-19, they didn't do as much and didn't show you as much.

November 30, 2020

By Lou1313

I am a friend or relative of a current/past resident

Don't waste your money. If it wasn't for Covid, I would be taking my mom out of there. Management has changed and the new management seems to be lazy and does not care about the residents. The residents don't even see them! EVER! They stay in their office, Meanwhile the staff in the kitchen, house keeping, aides and nurses are all over worked. It is my understanding that there is often one nurse and two aides for the entire building. At the cost for living here, our loved ones should get better care!

Provider Response

Lou1313, we regret to hear that you had a negative experience with one of our communities. We appreciate all reviews and appreciate you letting us know about this situation. We would like to learn more about your experience to help improve for the future. If you would like to discuss this with someone at our corporate office, please reach out to us. You can also contact the community directly. Thank you.

June 23, 2020

By nonna8

I am a friend or relative of a current/past resident

Short staffed, long wait times for assistance. Business manager short with answers and very rude. I am not a happy family member at all. Will be moving Mother from here.

Provider Response

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing, please contact us so we can work towards a resolution. We look forward to hearing from you.

July 24, 2019

By Melissa

I visited this facility

The Wellington at North Bend Crossing was very nice, and everybody was friendly, but they were not outgoing like they were at the other places, and the residents didn't appear as happy. The dining area was nice and looked like fine dining. The facility itself was very clean, very well decorated, beautiful, very big, and spacious. The room they showed me for my aunt was not very impressive and was just average. They had other units that were very spacious and really pretty, but they weren't available. The staff I had interaction with was very nice, very helpful, and very informative.

June 18, 2019

By revieww

I visited this facility

We had a family member there. It is a beautiful, new facility. There are, however problems with nursing care for those needing assisted living. Medicine errors were made over and over again. There was lack of response from the time the nurse call light was activated until they came, over 30 minutes. We are so happy we moved our loved one out of there and into a better facility in Cincinnati!

November 19, 2017

By stumpygma@1961

I am a friend or relative of a current/past resident

We put my mom here for rehab on a trial basis and Thank God we did!! I would not recommend this facility to anyone that needs any kind of assistance. We were told that the push light response time should be no longer than 10 minutes. We have waited as long as 45 minutes. When my mom first got there she didn't get a shower for two weeks, when we were told it would only take a few days. When we would bring those things up to Deb the CEO or Amanda the DON (Director of Nothing, I mean Nursing) they would say that's unacceptable and would take care of it. Nothing usually ever changed. They are always short PCA's and even nurses on the evening shift and weekend's. So if you need something then, you will probably have to do it yourself or have a family member help you like I had to do many times. They do have a very nice dining area and the food is good, but like any place everything is going to cost you and I mean everything!! Good Luck in your search and God Bless!!!

October 10, 2017

By Former Residents

I am a friend or relative of a current/past resident

Very nice building but staffing is an issue. They were a good facility but a lot has changed in the last few years. Most of the Resident Assistants are agency and there was a new one every week. If you are considering them, ask about staffing ratios in assisted living and # of agency. They never had adequate staffing on Sundays. The permanent staff that has stayed on is good but the Management Team is not customer focused. They were purchased last December 2016 and changed their name. They had a high turnover in staffing at that time and since. Memory Care is small with a small area to walk inside and nothing outside. Food quality varies but for all holidays, they provide a large very nice lunch and not very appealing ham and cheese sandwich for dinner. Families should not have to supplement meals when paying that much for a meal plan.

February 07, 2017

By Michael425086

I visited this facility

The Wellington was a very nice facility, very nice dining area, and a lot of family interaction, but they didn’t have the staff ratio that I like in a memory care. There weren’t a lot of places for my mom to walk; my mom likes to walk.

February 29, 2016

By Mike120536950

I visited this facility

Renaissance West is a great facility. But it's a lot more expensive. The monthly meals only included two meals. They should include 3 meals for their price. But it's a beautiful facility.

January 14, 2016

By Peggie2

I visited this facility

We liked Renaissance West very much, but it was way out of our price range. Other than that, it was very nice and worth the price. The staff was very helpful. The dining room was very nice. We ate lunch there on St Patrick’s Day. It was very good because they had a buffet at the time.

Provider Response

Thank you for your kind words. We are glad you enjoyed your experience at Renaissance West.

August 09, 2015

By Anonymous111634150

I visited this facility

Renaissance West at North Bend Crossing was the newest facility of all the ones I saw, and it was pretty nice. It was well decorated. The staff that assisted me was very professional and helpful.

January 23, 2015

By William104918650

I am a friend or relative of a resident

My mom has been with Rennaisance West for 3 years now. She is in the assisted living. If she calls for someone, sometimes it takes a little while for them to get there but generally it's acceptable. The staff is very friendly, personable and nice. The building is very nice. The food service is alright. `

January 19, 2015

By Rick29

I am a friend or relative of a resident

Living in Rennaisance West is like living in a country club. It's nice and upscale. The apartments are beautiful. The building itself is just gorgeous. You won't find people more caring other than their staff. They're very conscientious. My father is in independent living. They have activities for him. They always have something to keep him going instead of sitting around by himself. The food is good, and I know he is eating eating healthy. We are in a complete peace of mind that he is in a great and safe place.

November 22, 2014

By Caring96003150

I visited this facility

The location and the grounds at Renaissance West were not as nice; you were looking out at a parking lot. The apartment and the people were very nice.

Provider Response

Thank you for your feedback. We are happy that you had a positive experience at our community!

September 29, 2014

By Caring99588450

I am a friend or relative of a resident

We were happy with Renaissance; it was clean, and the people were very kind. We really liked it and we liked the size of the room. The staff has been fine and the food is very good. The only thing I’m not happy with --and things that they could improve on -- include patient care with some of their aids and medical assistance, but still I would highly recommend this place.

July 29, 2014

By Caring77912750

I visited this facility

Renaissance West is a newer building. It got finished last year or 2 years ago. The architecture and the décor are really off-the-charts, but the downfall, in my situation, was they did not have a nursing area. They're just an assisted living facility. When we found out that they didn't have nursing care, we were heartbroken. To go into the building is just breathtaking. It's really, really cool. I know they have the gas fireplaces, and their dining rooms are made to be almost like being in a lounge. The dining room is like going into a restaurant. They have tablecloths, and the napkins were all set up. It's something you don’t get at home. I was very impressed.

May 23, 2012

By phennard

I visited this facility

the facility was very clean and nice.The workers and residents were very friendly at all times. I liked all the activities daily. I also liked the residents help with the tours. I could see my mother in law very happy there. I like that there where 3 areas for help.

See all Assisted Living reviews (22)

Independent Living Reviews for The Wellington at North Bend Crossing

January 03, 2023

By Lisa

I visited this facility

I toured The Wellington at North Bend Crossing for my parents. It was a nice community for independent living. We didn't get to see the assisted living area, and I feel that's where our needs probably would be if they go to a facility. As far as independent living, it was great, but it wasn't going to suit our needs at this time. Everyone was very nice and very professional. The whole place was very clean and well-appointed. The rooms were great. They were of nice size.

July 18, 2022

By Anita

I visited this facility

We went to The Wellington at North Bend Crossing. There was nothing I didn't like about it. It was beautiful. Everyone was very helpful and very friendly. The facility was large, clean, and beautiful. They have a gym, a salon, a restaurant, a coffee bar, and a lounge. It's a very nice place. I like the convenience of everything.

Provider Response

Anita, we are so happy to read such a great review about The Wellington at North Bend Crossing! Thank you, and have a fantastic day!

February 24, 2020

By HOPE4THEM

I am a friend or relative of a current/past resident

Great place to live. Parents feel like they are on vacation! Good people and food.

September 07, 2017

By Joan

I visited this facility

My sister has a really nice room at The Wellington at North Bend with a lot of windows. It was empty when she got there because they had it cleaned. They had bingo, card games, and two masses a week which my sister likes. The place looked really nice, and she was very happy with it. They showed us a one-bedroom apartment that had a sun room, a big bedroom, a little kitchen, a place for the washer and dryer, a closet, and a bathroom.

August 21, 2017

By Jane

I am a friend or relative of a current/past resident

The Wellington is nice and it's a good fit for my dad. The place is very clean and the food is good. The staff and residents have been very friendly and welcoming. It's in a very nice neighborhood that's close to stores and the hospital. He has a 1-bedroom with very nice windows and it's airy, it has a fairly large bathroom, and a walk-in closet that he really likes. It was a little expensive compared to the other places, but we still think it's a good value.

September 11, 2016

By Robert230753

I visited this facility

Renaissance is very nice, but they have smaller units, and we like larger units. The staff who gave the tour was very knowledgeable and very nice to talk to, and she spent quite a bit of time explaining things to us.

See all Independent Living reviews (6)

Memory Care Reviews for The Wellington at North Bend Crossing

June 25, 2021

By Brent

I visited this facility

The Wellington seemed OK. It was certainly not extravagant or anything like that. We did not like the atmosphere of the floor that we toured, which would have been for the memory care people. I think it was a second floor. The memory care residents are basically confined to that floor of the building. The atmosphere, like the color schemes, the carpeting, and that kind of stuff just seemed slightly dark. That's some of the stuff we were looking for Mom. She likes it bright, open, and well-lit. With Wellington, there just wasn't quite enough space for them to move around on a daily basis, and it just seemed a little confined and dark. I think that they had a little outdoor courtyard, but it was tiny. Probably something like a 30 foot by 30 foot courtyard where they can go in. Four working ladies came into the room while we were meeting with the other staff. They seemed friendly, and for the very little that we interacted with them, they were OK.

December 10, 2019

By cday

Other

Great, caring staff and administrators. Beautiful facility.

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Questions about The Wellington at North Bend Crossing

What ongoing training does the staff receive in dementia care?

Monthly staff meetings as well as an occasional speaker.

Describe the overall population of assisted living residents at The Wellington at North Bend Crossing. What is their average age? What are their favorite things to do?

We have a diverse group of residents. Age ranges are from 60's to 100. Favorite things are playing cards, going out to dinner or other event, as well as enjoying flexible dining times with friends and great food.

What programs or activities does The Wellington at North Bend Crossing offer to enrich residents' well-being?

We have an artist in residence that creates crafts for our residents, we hold special events, have speakers, and groups that come in as well as entertainment, and interaction with local schools.

What places are near The Wellington at North Bend Crossing or within walking distance for assisted living residents to enjoy?

We are located close to shopping. Sam's club, Walgreen's, and numerous eateries are all within walking distance. The New Veteran's park is just a mile away on our main road as well.

What transportation services does The Wellington at North Bend Crossing offer to assisted living residents?

We offer transportation to doctor appointments, to outings planned by the community, as well as weekly trips to the grocery.

What makes the chef or dining program at The Wellington at North Bend Crossing exceptional? What kind of menu can assisted living residents expect?

Our Chef is a graduate of le cordon bleu. We have a wide selection of choices that are rotated to allow for fresh choices. Residents will not be bored with the menu.

What safety features or security measures does The Wellington at North Bend Crossing offer to assisted living residents?

We have emergency pulls cords in all apartments and public restrooms as well as a pendant system for our residents. Additionally we have cameras in all hallways as well as 24 hour staffing in the building.

How does The Wellington at North Bend Crossing keep residents' families informed about their loved ones?

We have a monthly newsletter that is available to all families as well as beautiful bulletin boards and TV announcements that roll all activities. There are also care conferences for those in assisted living

What is the care staff-to-resident ratio at The Wellington at North Bend Crossing during daytime and nighttime hours?

There are 62 assisted living apartments. The daytime aides are typically 5 daytime and second shift. There are typically 3 nurses for both first and second shift as well. Third shift there are 2 aides and one nurse

If The Wellington at North Bend Crossing accepts dogs or cats, what indoor/outdoor areas can they enjoy?

There is a walking area out front for pets. Pets may be in any area that does serve food.

What ongoing senior care training does the staff receive?

There are monthly meetings and updates that all employees attend. Periodically we will send staff to outside training as well

Describe the overall population of independent living residents at The Wellington at North Bend Crossing. What is their average age? What are their favorite things to do?

Independent residents are doing everything from volunteering to going on trips. Ages vary greatly from 60's to 90's

What places are nearby for independent living residents to enjoy?

Lots of restaurants, shopping, parks, and groceries.

What are some recent off-site events that the community activity director at The Wellington at North Bend Crossing has organized?

They have gone to dinner at Brio cafe in Newport, they have attended racing at Belterra Casino, and they visited local sights and parks.

What transportation services does The Wellington at North Bend Crossing offer to independent living residents?

They have the same access to the bus and car as AL residents. Dr. appointments, grocery shopping, transportation to the Y and local senior center

What makes the chef or dining program at The Wellington at North Bend Crossing exceptional? What kind of menu can independent living residents expect?

The Chef and his staff create local favorites, German foods, Italian foods, seasonal favorites and even incorporating in a favorite recipe for our residents.

What common areas are available for independent living residents?

There are living rooms on every floor. There is the pub as a favorite gathering place at Happy Hour everyday, as well as activity rooms, theater, and outside patio.

What safety features or security measures does The Wellington at North Bend Crossing offer to independent living residents?

All apartments are equipped with emergency pull cords. IL residents may also have pendants for emergencies. All hallways are monitored by camera and staff has access to points of the community and are here 24-7.

If The Wellington at North Bend Crossing accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Walking area out front of building. Pets may be in any area that does not serve food.

Does The Wellington at North Bend Crossing work with an agency or registry to provide nursing and medical assistance as needed?

We work with many different companies.

How many staffers are on duty in the daytime and overnight?

Daytime and second shift there are 2 aides and one nurse that floats between MC and other floor. After 11PM there is one aide for that area.

What safety features or security measures does The Wellington at North Bend Crossing provide to protect residents who wander?

We have a locked unit that is secure.

What programs or activities does The Wellington at North Bend Crossing offer to keep residents engaged? How does the staff engage residents' long-term memories?

There is a specific plan of activities for our MC--we have recently set up life stations for our residents, and we have special events where our residents from MC interact with the whole community.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our DON and ADON will assess periodically and have care conferences with family

What techniques does The Wellington at North Bend Crossing use to support memory care residents during mealtimes?

They are typically in a family style setting so that staff can help where needed.

How does The Wellington at North Bend Crossing keep residents' families informed about their loved ones' health?

They will make phone calls or set care conferences as needed.

Describe the neighborhood around The Wellington at North Bend Crossing. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in a primarily residential area. The business district is just up the street.

Is The Wellington at North Bend Crossing affiliated with a hospital if more care is needed?

We do not have a hospital affiliation. We are, however, located very near Mercy West Hospital.

Costs for The Wellington at North Bend Crossing

Cost of Assisted Living

Starting Price

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Cost of Independent Living

Starting Price

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Cost of Memory Care

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Photos of The Wellington at North Bend Crossing

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Services and Amenities of The Wellington at North Bend Crossing

Costs

All Inclusive Rent
Entry Fee
Assisted Living Starting At: $3960/month
Independent Living Starting At: $2395/month
Memory Care Starting At: $5585/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments
Housing Extra: Studios In Memory Care Only

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services
Fitness Room

Guest services

Guests At Mealtime

Languages

English

General

Resident Capacity: 145
Minimum Age: 55
Pets: Yes

Licenses

State Licenses: 2555R

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About The Wellington at North Bend Crossing

Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.

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