Trinity Ridge

Lynn

Trinity Ridge is there for the money, not to help the elderly. They only want easy patients. They don't want anyone that they have to do anything for. They're the laziest I've ever been around. The facility looked great and they have activities for the people rehabilitating, but not for the nursing home part. They keep their building cleaner than they keep their patients. The worst part is the admissions office lied to me. They told me mom would be there 100 days, and in one week, they were trying to get rid of her. She wasn't supposed to have her oxygen taken away, but they said she's going to be fine without it. They never offered for mom to go somewhere.

Beverly121398850

The reason we looked at Trinity Ridge was because it was 2 miles from where we lived and it was a year old. That’s what we liked about it. The staff was okay, but too busy to help us. The rooms were okay, and it was real nice. The dining room was real pretty. My mother has a couple of friends that live there, and they liked it, and found it was a good place. They have a TV and they have a bus for those who can go out, they do exercises, and they play games.

Caring daughter119224650

We actually have taken an opening at Trinity Ridge, and we happen to be in Connecticut trying to pack my mother’s things so we can drive her back down there. Trinity Ridge did a really good tour. They were very upfront, and told me a lot of information that was important to me about individualizing things for my mother. They gave me a run down on the kinds of things they do to make it safer, and then she said that none of those things work perfectly for everybody. They just are very creative, and continue to work on it with each individual. I thought, "This is what I need." This one had doctors there at the facility two days a week. They also have lab, and x-ray facilities. They got back to me, worked with me, and this has been a really big process for them because the snow storm held me up. We thought that we could get her there last week, but now it’s going to be Monday before we could get there. They’ve been really easy going about it. Another thing that was important that other people didn’t tell us in the beginning; it was really critical that where we have my mother moved to from her home would have a Medicaid continuum. When she runs out of money, and she’s going to need a Medicaid bed. The other thing they said was that hospice comes to their facility every single day so I would never have to move her again, and that makes all the difference in the world to me.