$6,900
Waltonwood Providence
11945 Providence Road, Charlotte, NC 28277
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Reviews of Waltonwood Providence in Charlotte, North Carolina
Susan
4
|
April 10, 2023
My mother was a resident at Waltonwood Providence. The building itself was gorgeous, clean, and large. A lot of the staff were great. The day-to-day staff sometimes were constantly changing because they used subcontracted work. I think some communication would have been a little bit better, but the place was great and the rooms were great. In assisted living they have a one-bedroom apartment. So, there's actually a sitting room, a bedroom, and a small kitchenette. There's church services on the campus. There's a Catholic service on Sunday morning and a Methodist service in the afternoon. They did a really good job with the food. My mom liked what she had there.
LM1216
4
|
December 28, 2022
Waltonwood Providence was beautiful, but it was pricy. The staff I interacted with was very friendly and helpful. The rooms were beautiful and practically brand new. It had everything that we would need. They had clubs and transportation available. They offered breakfast and dinner, which was very nice.
Melanie
5
|
July 21, 2022
Waltonwood Providence was very family-oriented. It's a 20-bed facility so it has a very small number of residents. Their staff is certified in the things that they say and it would just be an ideal kind of setup for my dad. It was recommended by the doctor and that's why I went there and liked it a lot. The person who took me around was very knowledgeable, in tune with what we needed, and very helpful. It was a very comfortable experience. We tasted the food and it was very good. They have an area for memory care people where they can do gardening and different resident-centered activities out there. You can come any time of the day you want to and stay in the room with your loved ones. So, they're a very friendly community.
Sunshine Dana
1
|
July 20, 2022
Waltonwood Providence used to be a great place for my relative to live. Times have changed. Management is extremely bad. The Director is not available. His office is dark or the door closed on a daily basis. When he is there he is on his cell phone. There are only a few employees that I trust. The food is absolutely horrendous. Total incompetence at this place.
Jclt
2
|
December 13, 2021
The facility is lovely, and the setting is convenient. Some individual staff members are terrific but the overall management is poor. Cost cutting is very evident in the dining room. The food quality is poor - assuming you actually get a meal. There often is no food for the second sitting at dinner. Wait staff will make you wait 40 minutes to an hour before informing you that there's no meal for you. By then, all the kitchen staff have left for the day - so sorry. This isn't an occassional problem. This happens on a regular basis. Many residents have taken to walking to Waverly for meals at the restaurants there. Dietary restrictions? Good luck with that. Yes, there is an alternative option for the greasey, over-salted, over cooked meal options, but there is only one alternative option, and it's the same one every day. How many times do you want that for dinner? There's a new chef and a new dining room supervisor. No noticeable improvement so far. Currently counting the days until my lease is up.
ReviewerFC101621A
1
|
October 22, 2021
Waltonwood Providence is horrible. The food is horrible. The service is horrible. It's filthy. The managers are awful. They don't want to hear anything. The managers are very bad. I throw my dinner out every night and I'm not alone. I wouldn't give it to the dog. The meat is tough, you can't chew it. It's all overcooked, and it's horrible. I never would have moved in here. I do not recommend this place. I recommend you stay away from it. My room is not cleaned properly. I've been here over a year and it hasn't been deep cleaned once. All they want is money. They're money hungry and they don't give you service or food. Nothing for your money and it's not cheap, I'm paying over $5000 a month here. Most of the people here belong in assisted. They just don't care what they are. Some of them are dangerous. They go around checking doors at night and they don't do anything about it. They have a game room, a hobby room, and they have mostly movies and people go to old movies. The best thing here is the therapy if you can get into therapy. The residents are around 90-ish. When I moved here, it was during the pandemic. You couldn't get into anything.
Cheap123
2
|
July 9, 2021
Management is apathetic and dismissive. I would rate them 1 star. Food is a consistent 2 stars and you are paying for 5 stars. There are excellent individual staffers, but the organization as a whole is profit-oriented, uncaring, expensive, and essentially valueless.
Shabic
1
|
July 28, 2020
Waltonwood Providence started off good in 2018 when my mother-in-law moved into an independent living apartment. Things declined quickly thereafter. Food quality/quantity dropped significantly. Items were often no longer available by the 2nd dinner seating. Heavy-handed sauces, over-salting & very small portions were typical. Breakfast is continental only, no lunch & if the kitchen is closed, there are zero food options. Other places allow access to food at any time and have full, hot breakfasts and lunches. There is only one happy hour a week here compared to multiple days at other places. Pre-COVID socializing in the common areas was almost non-existent. During the COVID lockdown, portions shrank further. They began to charge $1 for a small carton of milk (previously incl) for dry cereal. The afternoon snack could be a cut "piece" of a soft pretzel or a snack-bite mini chocolate bar! The food deprivation was particularly difficult as residents were captive in the building. They stopped shuttle service for doctor trips. We felt that Waltonwood's focus was cost-cutting at the great expense of its residents. Those who complained were told they were free to leave. She did!
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Services and Amenities of Waltonwood Providence in Charlotte, North Carolina
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
About Waltonwood Providence in Charlotte, North Carolina
Waltonwood Providence is a Senior Living provider in Charlotte, North Carolina that offers residents Memory Care, Assisted Living, and Independent Living services. Contact Waltonwood Providence for more details on services and rates.
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