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Featured Review
Emma1
5
|
July 22, 2025
We looked into The Laurels. The assisted living was beautiful. The community was wonderful, and the rooms were beautiful. The people who helped were wonderful and patient, and they tried to work with us, but they thought my mother needed more memory care, and we felt that she hadn't gotten to that point yet. It was a little expensive. The studios were a nice size. You could get a bed, a dresser, and two nightstands. They had two closets in some of them, and a nice, roomy bathroom. They were really nice. The dining was beautiful. They had a chef on staff. They served us lunch while we were there. It was a nice place. The food was very good. The staff was helpful, concerned, polite, and very knowledgeable. They were good.
About The Laurels in Highland Creek in Charlotte, North Carolina
We've thought of everything at The Laurels in Highland Creek! The assisted living community is designed around individual neighborhoods, each with its own personality, fostering closeness within each residence. Each senior neighborhood contains a mixture of one- and two-bedroom, alcove, and studio apartments; each is handicap adaptable. The Laurels in Highland Creek assisted living community is situated in a lovely master-planned community in northern Mecklenburg County amid beautifully-landscaped grounds, including parks, walking trails, and a championship golf course. The Highland Creek Community offers resident access to a Golf Club, Racquet Club, Swim Club, and Sports Club and is only minutes away from great shopping venues. The Haven is an assisted living residence designed, programmed, and staffed for individuals with early, middle, and late stages of Alzheimer's and dementia. Tailored to enhance dignity and foster independence, The Haven has licensed, on-site nurses and offers a progressive approach, which encourages family participation through care planning, education, special events, and support groups. To learn more about this provider’s license and review other available state reports, please visit: North Carolina Division of Health Service Regulation Licensed Facilities
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Reviews of The Laurels in Highland Creek in Charlotte, North Carolina
4.5
(13 reviews)
Facility
5.0
Staff
5.0
Food
5.0
Activities
5.0
Value
5.0
Emma1
5
|
July 22, 2025
We looked into The Laurels. The assisted living was beautiful. The community was wonderful, and the rooms were beautiful. The people who helped were wonderful and patient, and they tried to work with us, but they thought my mother needed more memory care, and we felt that she hadn't gotten to that point yet. It was a little expensive. The studios were a nice size. You could get a bed, a dresser, and two nightstands. They had two closets in some of them, and a nice, roomy bathroom. They were really nice. The dining was beautiful. They had a chef on staff. They served us lunch while we were there. It was a nice place. The food was very good. The staff was helpful, concerned, polite, and very knowledgeable. They were good.
Sandra
5
|
June 23, 2025
There is a place that we visited that my friend liked very much, and that's The Laurels. It was very nice. I think it was the nicest one of the ones that we've visited. Some of the residents there spoke up and greeted her. They were friendly and told her about the place, how long they had been there, and what they enjoyed there. The staff members were very receptive, too. They had a lot of room options to choose from. She had two choices she was going to choose from, and she picked one that she liked. They were very nice rooms.
Provider Response
Sheila
5
|
January 10, 2024
I like that The Laurels was very clean and looked very updated. The people were extremely friendly, the residents as well as the staff. The atmosphere was very upbeat and very positive. They offer a one-bedroom apartment layout, and they offer a transition into memory care. They had a nice little library and a nice little exercise facility. They had a lot of activities going on with it being Christmas. They had plans to go look at the lights and Santa Claus was there. The people seemed very welcoming and very helpful.
Anita
5
|
January 8, 2023
The Laurels in Highland Creek was very clean, bright, and lively. The staff was very friendly, accommodating, and helpful. I've seen a studio with an alcove and it's comparable to others. They had a lovely dining area with white tablecloths. It was very bright and cheery. I saw the area where people gather to relax, sit by, or play piano. It was just very warm and inviting. It's a little bit of an older facility, but the inside has pretty much been all redone, and it's very nice. My spouse is not in there yet, but so far they've been very helpful and accommodating.
Stephanie
5
|
April 3, 2022
I took a tour of The Laurels in Highland Creek. The rooms were very nice. They had an apartment-style room that had a little kitchenette. It had a living area and then it had a bedroom area. It was separated like a little apartment. It was very nice. They had a lot of activities there. They had a beauty shop for the residents, which I thought was a great little touch. I liked the memory care portion of it. They had it set up like a little street fair. When you walked in, it looked like you were walking into a little street fair and all of the hallways were named after North Carolina City. I liked it. The tour guide was very helpful. The dining area was restaurant-style. They had the linens on the table and it was very nice. Everything looked clean and they had restaurant-style in both assisted living and memory care.
Pamaluky
5
|
October 2, 2018
My mother-in-law recently moved in and raves about the food and activities. She loves the staff and neighbors. The med distribution and doctors making housecalls have greatly reduced her stress. She calls every day saying she just had the best day.
Marietta
5
|
July 17, 2017
I'm very satisfied with The Laurels in Highland Creek for my husband. There are 3 different neighborhoods, so it is not a big community that has everybody in one place. The staff is very accommodating, very kind, and gentle to the patients. I'm very pleased with their care. They serve 3 meals a day, and they are giving the residents a choice of 2 different entrees. There are more than enough in quantity, and food is very nicely prepared. It is served to them in their own dining room in their own neighborhood. The dining room is very pleasant. Most of the time, their meal is something that everybody likes. They have a very full schedule of activities for those that wish to participate.
Caring107788950
5
|
June 22, 2015
We have selected The Laurels for my father-in-law, and the place was amazing. It had a regular senior living and then also a section for dementia. The coordinator was very accommodating and enthusiastic, he knew all of the residents there, and he walked me through the layout of the place and why it was laid out in a certain way to help seniors physically and mentally get around easily on their own. I loved the amount of little activities they have from church groups to bible study and choir. They were doing things the way it felt like the residents were like living out or like looking outward versus starting to shutdown and just not really care. Everybody was really like looking forward to the day, so I like that. They had guys that go in there and they play poker, they have a craft room and a men’s club with leather and darker accent colors. For the gals, it’s more like a yellow, green and white design. It was so well cut out and nice setting. They did have one couple who the man was over in the side with did memory care, the wife was in the other side and how they coordinate the visits. They did have 5 or 6 couples, and that was out situation; we were looking for potentially moving two people not just an isolated senior. It is located right in the middle of a big high-end suburban neighborhood, and they had access to a golf course.
Jennifer105828450
4
|
June 21, 2015
The Haven was nice, and the rooms were like you are in your own little home; it had a chair and a bed. They had ice cream socials, bingo, gardening, and outings or trips. The food was good, the dining is set up nicely, and the family can eat with them. The staff was good, I never met anyone who didn’t have a smile on their face, and they really had the best interest of the people.
Caring103402750
4
|
April 14, 2015
The Laurels was very nice, clean and spacious. The staff was very helpful, informative, and professional. I was very pleased. The dining room is very nice, open, and nice size. They have movies and bingo, they go out shopping, and they bring church services in. It seemed to be a very secure and safe place as well.
Nicole11
4
|
February 20, 2015
The Laurels was really nice. It was actually located very close to the mall. I was very pleased, the rooms were very nice, but it didn't have an open feeling. The staff were great, very attentive, friendly, extremely knowledgeable, and helpful.
CaringSon000285
4
|
August 29, 2013
I visited The Laurels and The Haven for my mother. It is a very nice facility. It is clean. Their rooms are nice. The staff is friendly. They also have many activities for their residents. I would recommend this place.
Martha B.
5
|
May 29, 2013
My Mom has been a resident at The Laurels for over a week. I have nothing but praise and high accolades for this facility and its staff. They have put smiles on her face and comfort and ease to her mind which she did not have living by herself. She enjoys sitting on the front porch with her new friends and loves going on outings on The Laurels' bus. I was impressed when I observed a lady at the front desk interacting with a resident that was sitting in the living room. She noticed a change in his demeanor and immediately called the nurse to tend to him. It was just some minor dizziness; however, he got immediate attention. The staff is very attentive to the residents and tries to meet their every need. If this were not so, then I do not believe you would see so many happy people living there. The Laurels in Highland Creek really do their best to make this a "Home Sweet Home" for their residents.
Services and Amenities of The Laurels in Highland Creek in Charlotte, North Carolina
Aquatic Amenities
- Swimming Pool
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Health Services
- Skilled Nursing
- Medication Reminders
On-Site Services
- Religious Services
Personal Care
- Meal Preparation
- Cooking services
Specialized Staff
- Nurse on Staff (Part time)
Kitchen Types
- Kitchenette
Staff Training & Qualifications
- Staff trained in memory care
Diet & Nutrition
- Diabetic
- Low Fat
- Low Salt
- Vegetarian Diet Available
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
- Golf
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Private Housekeeping Services
Outside Amenities
- Garden
- Tennis Courts
Pets
- Pets
- No Cats
- No Small Dogs
- No Large Dogs
Therapies
- Physical Therapy/Rehabilitation
Resident Information
- Offers Respite Care
Dining
- Communal Dining
- Room Service
- Guest Meals
Guests
- Overnight Guests
Languages
- English spoken
Parking Options
- Parking Lot
Room Amenities
- Cable/Satellite In Unit
Transportation & Shopping
- General Transportation Services
Inside Amenities
- Cable/Satellite TV in Common Area
Additional Amenity Information
- Fee Structure: We offer a month-to-month rental
- Housing: Alcove
- Dining: vegan
- Features: Library, Fitness room/Gym
- Technology: Emergency Call System
- Activities: 4 things you need to know about The Laurels: 1. All of our residents wear a pendant with GPS technology. If a resident needs assistance they can push their pendent and our care staff knows their exact location within the community. 2. Our community offers physical, occupational and speech therapy. Our therapists are hired, trained and managed by The Laurels - no contracted third parties. 3. Our dining program offers restaurant style service. The dining room is open for a 2 hour window during every meal time, and our residents order off a menu. We also offer an "all-day" dining Bistro Menu that allows residents to order something off that menu any time of the day. We also include 3 snacks per day hand delivered by our care team. 4. Our community is located in the beautiful Highland Creek neighborhood. A sprawling 1,900 acre community complete with swimming pools, tennis courts, hiking and walking trails, a fishing pond, golf course, and a sports complex
- State Licenses: HAL-060-106
State Licenses
State License: HAL-060-106
Costs for The Laurels in Highland Creek in Charlotte, North Carolina
Assisted Living
$3,585
Starting Price
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