Cedarhurst of Tesson Heights
12335 W. Bend Drive, Saint Louis, MO 63128
4.3
(29 reviews)
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Reviews of Cedarhurst of Tesson Heights in Saint Louis, Missouri
4.3
(29 reviews)
Facility
4.1
Staff
4.6
Food
4.3
Activities
4.0
Value
4.2
Carolyn
5
|
April 8, 2024
Cedarhurst of Tesson Heights was very neat, clean, and impressive when you walked in. Everybody was friendly. Their rooms were big enough to fit the furniture I was going to take with me. The administrator was so sweet. I like the one bedroom because they have a kitchenette in it. The way it was arranged was so nice. It felt homey.
Provider Response
Care1971
2
|
December 6, 2022
We placed our 101 year old Grandma in the facility impressed by the new renovation and the location of the community. She stayed 5 months. In the 5 months she lost 14 pounds, broke a wrist and was always dirty so also a UTI that was horrible. It was impossible to get a weekly showers. In September 2022 without me assisting her she would have never seen a shower. I visited daily to clean up feces and make sure she was alive. After removal she spent a month recovering from constipation and dehydration issues that really affected her sleep and cognitive function. She was sleepwalking and sundowning daily. But now back in family care she has gained weight, toileting well, Sleeping through the night and the sundowning is less. I reported the issues constantly to the director of Nursing Kristi but she was limited by the constant turnover of staff. I witnessed a 80 Percent turnover for the nurse aids in 5 months. And they did recently fire Peggy Manager/Director. Also we moved her into Tesson Heights in May and the air conditioning broke 6 times. Building maintenance was as stretched as the care staff. But I don't think it's just Cedarhurst it's a big issue in our Country.
Gwen
3
|
October 5, 2022
Cedarhurst of Tesson Heights has too many people, 140 people in total, and seemed like the staff didn't know the residents' names. I felt that they weren't recognized as a person but as a number. I had a very fast-paced tour. They just kind of walked me real fast through stuff. The facilities were nice though. The manager was great. The halls were just so long and my mom wouldn't do well there, because she'd have to take her walker so far to get anywhere.
Provider Response
Mark
3
|
September 23, 2022
I'm at Cedarhurst of Tesson Heights. I felt like it was the best thing for me. They got good reviews on therapy, and I find out the therapy is very good here. The meals are adequate. I like the rooms. They have wide doorways, I'm in a wheelchair, so it makes it easier for me to get in and out from room to room. Actually, it's two rooms. I have a bedroom and a living room, and it's easier to get around. I got hardwood floors and sharp carpeting, so it's easy to maneuver around in my wheelchair. I like it. The staff is very friendly and helpful. They have lots of activities. They have happy hour once a week and they have bingo, which I don't care too much about. They also have movies in the theater. However, I think they need to improve on call response. When I ring my call light, response time is something that they definitely needs to be improved on.
Provider Response
John
5
|
May 7, 2022
Cedarhurst of Tesson Heights was a fine place. The facility's nice and they gave us a wonderful price as compared to some other comparable facilities. They've been doing a lot of remodeling while we were there, but just make sure to read their contract very carefully and be very careful of what they are going to consider in the contractual process. They've got some wording in their contract where you can't get your money back unless you stay there for a period of time. In this case, she didn't move in at all, but we took a few boxes down there and put them in the room for a week. They considered that a move in as that's what their policy was, but in the end, she wasn't eligible for a complete refund. Other than that, the staff was very informative and very sensitive to the needs of my friend.
Provider Response
DBDB
5
|
March 22, 2022
My father has been thriving in this community. We were hesitant at first but he loves it! The rooms are nice and it is very clean. He loves the staff and all of the food options. Our family is very pleased! I wish we would have moved him in sooner.
Provider Response
Gary
5
|
March 16, 2022
My father moved into Cedarhurst of Tesson Heights yesterday. It was a perfect match for my dad. The young lady that's in charge of the sales department was absolutely fantastic to work with. She bent over backwards. I got my dad a hospital bed that somebody had left there. They moved it to his room. She's very attentive. Also the individual there taking care of my dad, Angie is just fantastic too, and her team. When we walked in the door, all the people were coming up to her and hugging her. She's got a really good relationship, and she kept saying we're one big family here. It's just overwhelming. You can just tell the amount of care that she has for her clients that are out there. Dad has a really nice room. They're renovating the place right now, and it's a really nice room. It's perfect for him. They've got plenty of activities. Yesterday when I was there, I think it was a quartet band that was in there singing. When I was leaving, they had bingo going on for the residents. They have a whole slew of other activities that they do with them, and they take them out to lunch. If you can go, they'll take you to the casino and to the store. They have an area that works as a private dining room. They have an area where the residents can go and watch movies, which is really nice. They're going to be putting a bigger fish aquarium in. They're getting rid of their bird area, where they have birds in the birdcage. The bus driver, Paul, bent over backwards for my dad. He picked him up from Nazareth, and then transported him to the facility where he's at. He was very nice.
Provider Response
Mark
5
|
August 30, 2021
We toured Cedarhurst, and it was very good. They didn't have an available studio, so we went with the other place because of the cost. This place was excellent as well, and it was a very hard choice between the two and the price came down. There was no difference in their assisted living and independent living portions. It's just one place, depending on the level of care each person gets.
Provider Response
Anjanette
5
|
April 18, 2021
My father is in Cedarhurst of Tesson Heights. It's close to my house and they outsource health nurses and that kind of stuff. If we needed a little bit more care, he could get that. He's in assisted living for right now. The staff was real caring when they talked to us and they helped us with the transition. They were very helpful. He said the food was the best food he had in any place and better than the rehabilitation place he was in. They don't have any activities right now because of Covid. I really like the facility. At first, I thought it was only concrete, but there's grass in between that's set up in the shape of an E. There are grassy areas, and they're animal friendly.
Provider Response
Willis
4
|
November 19, 2019
I went to visit. The location was on the main business highway, the room was clean, amenable for 2 individuals, and had separate living room, kitchen and bedrooms and bathrooms. It looked comfortable. They have entertainment that comes in, they can drive the residents within the area, businesses, and hospitals. They have doctors and nurses coming in every other day providing medical checkups. They have common areas that they can gather to play games and watch
Kristi
4
|
June 25, 2019
It has overall been fairly positive up until today. It's not that it was super negative, but I felt like the check-in process could have been a little bit smoother and more directional. I just felt like I was going in a million different directions and maybe that's the way you're supposed to feel, but I felt like I had to ask all the questions instead of being volunteered that information, because I dont know what I don't know. I didn't know what questions to ask, so it had been overwhelming. The rooms are nice, and the staff has been great, nice, and friendly. My mom moved into independent living. They have free transportation, dining, and a lot of social areas like a movie room, a gym, a beauty shop, and a library.
Steve
4
|
January 25, 2019
It was homey. We saw a room, and the size was fine. The staff answered more questions. It wasn't as fancy and didn't have as many amenities, but it felt nicer.
Carol
4
|
May 3, 2018
We liked it, but the hallways were narrow and we would have to take an elevator to get to the dining room, but the elevator was too small for my father to use his scooter chair in. We ate there and liked the food. We liked the people and everything about it, but the hallways were a little too narrow for him to use a scooter chair.
John Struckhoff
5
|
September 16, 2017
My parent have been there for over two years when my father passed. They are like family and very caring. Mom is happy she is there and enjoys the community atmosphere
Vearl
4
|
August 22, 2017
It was clean and I liked the rooms because they were fairly big. I liked the way the food was handled there. It was independent living, but they also have assisted living in the same place. The staff was very nice and very friendly.
Michele100313
5
|
March 29, 2017
I really liked it. It was clean, had friendly people, did not have an odor, and encouraged bringing the families over. They offered cooking classes, which had a regular kitchen setup with a double oven, tables, and bar-height counters. They also had an area with a very large dining table, like in a family's house. If we wanted to heat up something, there was a microwave nearby. The dining room was nice.
Emily361250
4
|
January 18, 2017
The staff did a very good job with a relative of mine and were very helpful. It is an older facility that was just renovated and had a caring atmosphere. He was in the independent living part and liked it a lot. The food was very good.
Melissa402106
4
|
January 1, 2017
They have the best price for the value. We like the location. They have a media center and a pool. The staff is very accommodating, and the room has met all of our expectations. They go to the grocery, movies, and casino, and do arts and crafts.
Georgia J.
5
|
November 23, 2016
Tesson Heights was fine, but it seemed they had the independent living and the people who needed care all mixed together, but it was really nice. The staff was wonderful; they showed us apartment type rooms, but we have to furnish them. They gave us a printout of activities, they had a lot of different things -- which were very nice.
Robert742573
4
|
November 21, 2016
It was very nice. They were all cordial. The apartments were not as big as I wanted, but they were clean. Everything was OK, but it was out of my price range. The food was very good.
Gary471731
5
|
October 14, 2016
We visited. The sales person -- Susan -- was very good. She gave me a really nice tour. It is a very beautiful facility. They have a bus that can take you places if you want to go outside of the property. They have a room that I think they use for like music and stuff like that, and they have a library place with lots of books.
Margie535477
5
|
July 10, 2016
We moved my mother in, and it seems like it’s working out fine so far. She’s been there about three weeks. The staff was real nice there and it was one of the more reasonable ones we looked at. Sometimes, she complains about the food, but I think she’s having a hard time adjusting. She goes to the mass on Friday. They were playing some kind of game in one of the rooms and playing bingo one time. It’s not a real huge facility, but it’s the perfect size. Her little studio apartment turned out to be really nice. We fit a lot of her own furniture in there to make her feel more like it was her own home still. One thing that’s good is they get three meals a day, and I think she really enjoys the breakfasts.
Bill308662
4
|
July 3, 2016
The staff was very friendly. The residents were relatively happy. The rooms were on the small side but fairly clean.
Steve137271
5
|
July 1, 2016
I liked everything. It was very clean, and they cared for their residents. The staff member that we gave us the tour was very helpful and informative. We went over the different scenarios as far as the care offered and what we would need to do. So far, we had a very positive experience. They had a big crossword puzzle on the board that they were trying to solve. They had a library and different activities to keep them busy. They served three meals a day.
Terri311807
4
|
June 28, 2016
We really liked it. It was nice and clean but was a little bit older. Everybody seemed really happy there. They were having a birthday party when we were there. It was a little dark in the hallways, but it was a lot better priced than the other ones. They had individual dining rooms on each floor. The atmosphere was happy. Everybody was real nice and friendly. They had a big cafeteria downstairs.
DH068658
4
|
June 10, 2016
It was very nice but seemed a little older and a lot smaller. The staff seemed very nice. The rooms were small and dark, and because it's older, it doesn't have a lot of natural light. Their grounds were nice outside and their dining room had assigned seating. They did not have a pool, but they had a church, library, and outings. They did not have doctors on-site, but you could schedule an appointment, and they will drive you there. They had a multi-purpose room for exercising, movies, and more.
Rachel24
5
|
November 10, 2015
My mom is here. The staff seems friendly and knowledgeable. The residents seem a little younger and more able-bodied. They have independent living as well as assisted living and have a nice garden and outdoor area that I like. They provide transportation and have social program outings and shopping.
schwarla
4
|
October 31, 2015
My grandfather moved in last Sept. 7. We chose it because of location, cost, and activities. The staff was very nice. The director was great; the front desk people were all very willing to answer all our questions, and if they don’t have an answer, they will find it for us. He has a studio apartment with a large walk-in closet. They have bingo, exercise class, arts class, and Wii bowling. They have a nice library with five computers that can be used. They have three meals a day in a nice dining room, and they can order off of a menu or the special of the day.
Karen102710550
4
|
February 28, 2015
The one thing that really impressed me was everything was inclusive. It was very clean, the people were very nice and even the people who were there as residents would stop and talk to you. They felt comfortable to have a conversation with you. The staff was very helpful, knowledgeable and answered all my questions with facts and knowledge. They didn’t try to hide anything. There were people playing games in a little common room. There were also people out playing music together.
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Services and Amenities of Cedarhurst of Tesson Heights in Saint Louis, Missouri
Kitchen Types
- Kitchenette
On-Site Services
- Religious Services
Fitness & Wellness Programs
- Salon Services
- Fitness & wellness facilities/equipment
Languages
- English spoken
Inside Amenities
- Entertainment Venues
Health Services
- Skilled Nursing
Pets
- Pets
Housekeeping & Maintenance
- Laundry Services
- Housekeeping Services
- Linen Services
Outside Amenities
- Garden
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Room Amenities
- Kitchen Appliances In Unit
Specialized Staff
- Nurse on Staff (Part time)
Dining
- Guest Meals
- Communal Dining
Transportation & Shopping
- General Transportation Services
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
Additional Amenity Information
- State Licenses: 13663D
About Cedarhurst of Tesson Heights in Saint Louis, Missouri
To learn more about this provider’s license and review other available state reports, please visit:
Missouri Department of Health and Senior Services Licensing and Certification
Map of Cedarhurst of Tesson Heights
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