Cedarhurst of Tesson Heights

Gary

My father moved into Cedarhurst of Tesson Heights yesterday. It was a perfect match for my dad. The young lady that's in charge of the sales department was absolutely fantastic to work with. She bent over backwards. I got my dad a hospital bed that somebody had left there. They moved it to his room. She's very attentive. Also the individual there taking care of my dad, Angie is just fantastic too, and her team. When we walked in the door, all the people were coming up to her and hugging her. She's got a really good relationship, and she kept saying we're one big family here. It's just overwhelming. You can just tell the amount of care that she has for her clients that are out there. Dad has a really nice room. They're renovating the place right now, and it's a really nice room. It's perfect for him. They've got plenty of activities. Yesterday when I was there, I think it was a quartet band that was in there singing. When I was leaving, they had bingo going on for the residents. They have a whole slew of other activities that they do with them, and they take them out to lunch. If you can go, they'll take you to the casino and to the store. They have an area that works as a private dining room. They have an area where the residents can go and watch movies, which is really nice. They're going to be putting a bigger fish aquarium in. They're getting rid of their bird area, where they have birds in the birdcage. The bus driver, Paul, bent over backwards for my dad. He picked him up from Nazareth, and then transported him to the facility where he's at. He was very nice.

Provider Response

Mark

We toured Cedarhurst, and it was very good. They didn't have an available studio, so we went with the other place because of the cost. This place was excellent as well, and it was a very hard choice between the two and the price came down. There was no difference in their assisted living and independent living portions. It's just one place, depending on the level of care each person gets.

Provider Response

Anjanette

My father is in Cedarhurst of Tesson Heights. It's close to my house and they outsource health nurses and that kind of stuff. If we needed a little bit more care, he could get that. He's in assisted living for right now. The staff was real caring when they talked to us and they helped us with the transition. They were very helpful. He said the food was the best food he had in any place and better than the rehabilitation place he was in. They don't have any activities right now because of Covid. I really like the facility. At first, I thought it was only concrete, but there's grass in between that's set up in the shape of an E. There are grassy areas, and they're animal friendly.

Provider Response

Willis

I went to visit. The location was on the main business highway, the room was clean, amenable for 2 individuals, and had separate living room, kitchen and bedrooms and bathrooms. It looked comfortable. They have entertainment that comes in, they can drive the residents within the area, businesses, and hospitals. They have doctors and nurses coming in every other day providing medical checkups. They have common areas that they can gather to play games and watch

Kristi

It has overall been fairly positive up until today. It's not that it was super negative, but I felt like the check-in process could have been a little bit smoother and more directional. I just felt like I was going in a million different directions and maybe that's the way you're supposed to feel, but I felt like I had to ask all the questions instead of being volunteered that information, because I don’t know what I don't know. I didn't know what questions to ask, so it had been overwhelming. The rooms are nice, and the staff has been great, nice, and friendly. My mom moved into independent living. They have free transportation, dining, and a lot of social areas like a movie room, a gym, a beauty shop, and a library.

Steve

It was homey. We saw a room, and the size was fine. The staff answered more questions. It wasn't as fancy and didn't have as many amenities, but it felt nicer.

Carol

We liked it, but the hallways were narrow and we would have to take an elevator to get to the dining room, but the elevator was too small for my father to use his scooter chair in. We ate there and liked the food. We liked the people and everything about it, but the hallways were a little too narrow for him to use a scooter chair.

John Struckhoff

My parent have been there for over two years when my father passed. They are like family and very caring. Mom is happy she is there and enjoys the community atmosphere

Vearl

It was clean and I liked the rooms because they were fairly big. I liked the way the food was handled there. It was independent living, but they also have assisted living in the same place. The staff was very nice and very friendly.

Michele100313

I really liked it. It was clean, had friendly people, did not have an odor, and encouraged bringing the families over. They offered cooking classes, which had a regular kitchen setup with a double oven, tables, and bar-height counters. They also had an area with a very large dining table, like in a family's house. If we wanted to heat up something, there was a microwave nearby. The dining room was nice.

Emily361250

The staff did a very good job with a relative of mine and were very helpful. It is an older facility that was just renovated and had a caring atmosphere. He was in the independent living part and liked it a lot. The food was very good.

Melissa402106

They have the best price for the value. We like the location. They have a media center and a pool. The staff is very accommodating, and the room has met all of our expectations. They go to the grocery, movies, and casino, and do arts and crafts.

Georgia J.

Tesson Heights was fine, but it seemed they had the independent living and the people who needed care all mixed together, but it was really nice. The staff was wonderful; they showed us apartment type rooms, but we have to furnish them. They gave us a printout of activities, they had a lot of different things -- which were very nice.

Robert742573

It was very nice. They were all cordial. The apartments were not as big as I wanted, but they were clean. Everything was OK, but it was out of my price range. The food was very good.

Gary471731

We visited. The sales person -- Susan -- was very good. She gave me a really nice tour. It is a very beautiful facility. They have a bus that can take you places if you want to go outside of the property. They have a room that I think they use for like music and stuff like that, and they have a library place with lots of books.

Margie535477

We moved my mother in, and it seems like it’s working out fine so far. She’s been there about three weeks. The staff was real nice there and it was one of the more reasonable ones we looked at. Sometimes, she complains about the food, but I think she’s having a hard time adjusting. She goes to the mass on Friday. They were playing some kind of game in one of the rooms and playing bingo one time. It’s not a real huge facility, but it’s the perfect size. Her little studio apartment turned out to be really nice. We fit a lot of her own furniture in there to make her feel more like it was her own home still. One thing that’s good is they get three meals a day, and I think she really enjoys the breakfasts.

Bill308662

The staff was very friendly. The residents were relatively happy. The rooms were on the small side but fairly clean.

Steve137271

I liked everything. It was very clean, and they cared for their residents. The staff member that we gave us the tour was very helpful and informative. We went over the different scenarios as far as the care offered and what we would need to do. So far, we had a very positive experience. They had a big crossword puzzle on the board that they were trying to solve. They had a library and different activities to keep them busy. They served three meals a day.

Terri311807

We really liked it. It was nice and clean but was a little bit older. Everybody seemed really happy there. They were having a birthday party when we were there. It was a little dark in the hallways, but it was a lot better priced than the other ones. They had individual dining rooms on each floor. The atmosphere was happy. Everybody was real nice and friendly. They had a big cafeteria downstairs.

DH068658

It was very nice but seemed a little older and a lot smaller. The staff seemed very nice. The rooms were small and dark, and because it's older, it doesn't have a lot of natural light. Their grounds were nice outside and their dining room had assigned seating. They did not have a pool, but they had a church, library, and outings. They did not have doctors on-site, but you could schedule an appointment, and they will drive you there. They had a multi-purpose room for exercising, movies, and more.

Rachel24

My mom is here. The staff seems friendly and knowledgeable. The residents seem a little younger and more able-bodied. They have independent living as well as assisted living and have a nice garden and outdoor area that I like. They provide transportation and have social program outings and shopping.

schwarla

My grandfather moved in last Sept. 7. We chose it because of location, cost, and activities. The staff was very nice. The director was great; the front desk people were all very willing to answer all our questions, and if they don’t have an answer, they will find it for us. He has a studio apartment with a large walk-in closet. They have bingo, exercise class, arts class, and Wii bowling. They have a nice library with five computers that can be used. They have three meals a day in a nice dining room, and they can order off of a menu or the special of the day.

Karen102710550

The one thing that really impressed me was everything was inclusive. It was very clean, the people were very nice and even the people who were there as residents would stop and talk to you. They felt comfortable to have a conversation with you. The staff was very helpful, knowledgeable and answered all my questions with facts and knowledge. They didn’t try to hide anything. There were people playing games in a little common room. There were also people out playing music together.