American House Southgate

Offers Assisted Living and Independent Living

15 Reviews
16333 Allen Road,, Southgate, MI 48195
Call (800) 385-2527
American House Southgate (800) 385-2527

Reviews of American House Southgate

15 Reviews Write a review
Food
(2 Reviews)
Staff
(5 Reviews)
Facility
(5 Reviews)
Activities
(2 Reviews)
Value
(2 Reviews)

Assisted Living Reviews for American House Southgate

Independent Living Reviews for American House Southgate

January 02, 2015

By LittleD

I am/was a resident of this facility

Quite frankly I find this location to be poorly run. Staff members are on a rotating door, management I find to be lack luster and ill mannered. Lived here for awhile and then choose to move on. It wasn't worth the cost in rent. And since I've left more staff have quit and been replaced, they lost their head cook due to poor management and many of the residents that I am still in contact are incredibly unhappy. Complaints or issues made to management or corporate go unnoticed. I'm glad I left when I did.

October 31, 2014

By Caring96925350

I visited this facility

American House was practically the same as with the other facility. I would say the place was safe. All the doors were locked, and you have to ring a doorbell to get in. The dining room wasn't as crowded as the other facility.

Provider Response

Thank you for your feedback! At American House, resident safety is a top priority! In addition, the dining experience is something we take great pride in – providing a restaurant feel with service extending beyond the kitchen to prepare dishes that are “eye teasing and stomach pleasing!” If you have any further questions about safety, dining or unique activities we offer, I’d be happy to talk to you anytime!

Sincerely, Danyelle Petrere Executive Director 734-246-2860

June 30, 2014

By Caring86789150

I am a friend or relative of a resident

American House is clean. It seemed right. He's getting help with his medication, so I guess that would be assisted living. He likes it; he likes the food. He's only been there about a month. They've been real helpful and with good attitudes.

Provider Response

We are so glad your loved one is enjoying the food and our wonderful staff. We take great pride in having a real community, where everyone feels happy and cared for. If you ever need anything, please give me a call. I’m happy to talk through your loved one’s care anytime!

Sincerely, Danyell Zajac, Executive Director 734-246-2860

June 25, 2014

By Sue3

I visited this facility

American House was great. The convenience of where it is would be the main thing for us. It is quite close to our family, and it is convenient to everything. The mall is about a mile away, and there are a lot of stores around. However, it was a little expensive for us because they serve all your meals and everything, too. Nevertheless, the atmosphere was really good. They have a patio, which is nice. The staff was very polite and very informative. They were very nice to us and showed us the apartments. It was really good. The apartments were a good size, and they had quite a bit of storage, so we liked that. They have activities. They play cards and different games.

Provider Response

It's always nice to hear good things about our staff and our community, so thank you for leaving your feedback! We strive to make our residents feel at home with our spacious living areas, three daily meals and plenty to do! If you'd like to give me a call personally, we can go over all your needs and see what we can do.

Sincerely, Danyell Zajac, Executive Director 734-246-2860

May 10, 2014

By Ericka2

I am a friend or relative of a resident

American House is in the midst of remodelling, but it’s very clean and neat. The staff seemed so very nice. They do excellently, if you ask me, with my dad, and they’re very pleasant. The apartments are really nice; he has a one-bedroom, and the two-bedroom was also really nice. They play cards, and they do chair aerobics and grocery shopping. There’s something every night. They do Wii bowling and they have movie nights, I think every Friday. He doesn’t have complaints with the food.

Provider Response

Thank you for your kind review! I'm glad your dad is enjoying all the activities we offer here - never a dull moment, that's for sure! If you or your dad ever need anything, please feel free to drop by at any time. I hope you both like the remodeling once it's done (and thanks for bearing with us)!

Sincerely, Danyell Zajac, Executive Director 734-246-2860

April 29, 2014

By Caring84225550

I visited this facility

The people are very friendly and very welcoming at American House Southgate. And you feel like people understand you and what you're going through. You can furnish your apartment the way you want it, and they provide three meals a day. You also have your own home if you want to cook things on your own. They have housekeeping, too. You can go out and drive, and you can keep your car. You're having help, and in the meantime, you can still feel that you can have your independence. They play cards, they watch movies, and it depends on if the person would like to get out of the apartment or if she wants to stay in her apartment. You have your own choice. They're down-to-earth people. You feel like you've known them for a long time. They make you feel like you're not a stranger and intruder to come in. I spoke to the director there.

Provider Response

You've summed up our community quite well! Thanks for leaving your feedback - I really appreciate knowing that you felt comfortable here. Our residents love the options for as much independence as they'd like here…and we have so many fun activities that makes this a very social community to live in! If I can answer any other questions for you, please call me personally.

Sincerely, Danyell Zajac, Executive Director 734-246-2860

December 03, 2013

By Happy Daughter6

I visited this facility

My Mother has been a resident for 1 week. At this point in time I am very pleased. Her care giver has worked wonders. Mom was cranky, unhappy, and ready to say good bye and on Monday she was happy (actually smiling), content and looking forward to Thanksgiving. It is still early in this relationship and I don't know how everything will progress but at this moment I am happy to see Mom smiling again.

Provider Response

Nothing makes me happier than to hear how much residents enjoy living here! I'm glad your mom is smiling again. My door is always open, should you or your mom need anything - or just want to say hello!

Sincerely, Danyell Zajac, Executive Director 734-246-2860

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Services and Amenities of American House Southgate

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites

General

  • Resident Capacity: 81
  • Respite Care
  • Minimum Age: 55
  • Pets: Small Pets Allowed
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About American House Southgate

American House Southgate is located in the heart of Downriver, minutes from Wyandotte, Woodhaven, Trenton and Grosse Ile. WeÕre close to a variety of shopping, dining and entertainment options, so thereÕs always something to do.

What Makes Us Special

In a great location, near I-75 in Southgate. A very active resident community

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American House Southgate


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