My parents like Atria Kinghaven. The staff is very friendly. They have a little issue because sometimes when the food is delivered to their table, it's not what they ordered or it's not to their liking. The food itself is presented very well, but it seems like they're short-handed with staff because it takes a long time for them to take their food out or the waiters and waitresses forget things. The place is very clean. They have a lot of activities that go on a daily basis. It seems like there's a little bit of lack of communication between the staff and the people there. It's also pricey.
14800 King Road, Riverview, MI 48192
Call
(800) 385-2527
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Reviews of Atria Kinghaven
Assisted Living Reviews for Atria Kinghaven
February 12, 2019
I am a friend or relative of a current/past resident
May 30, 2017
I visited this facility
Atria Kinghaven is clean, organized, and much larger. The location is convenient, and the grounds are clean and organized. The layout is convenient and has easy access. The pricing appeared reasonable. The biggest drawback is that it's large.
September 30, 2016
I visited this facility
Atria was a beautiful and wonderful facility, but it was way higher than what we could afford. It was very upscale, with large, big, nice rooms. It has a nice dining area, and a beautiful landscape for going outside and sitting. It felt more personal. The staff was excellent, very attentive, and knew everyone by name.
August 18, 2016
I visited this facility
When I was at Atria Kinghaven, the place was really nice and clean. Their dining area was really nice. I was quite impressed with the place. They also had a lot of trips for the residents. The staff were very cordial and answered all of my questions. It was a really good experience, and I enjoyed it.
June 28, 2016
I visited this facility
Atria Kinghaven was absolutely beautiful. The décor was wonderful. The waiters, waitresses, and staff were respectful, friendly, intelligent people. The food was amazing.
April 23, 2016
I visited this facility
Atria Kinghaven was really clean and well kept. Everybody seemed to be very professional. The issue there was they could not take care of my mother because she needed nursing home care and assisted living was not enough for her. They had a list of all kinds of things to do, like yoga classes, for their residents. I went to the dining area, the lobby, and to the second floor, but I did not visit a room. Everything was very nice. The staff was very friendly, very professional, and very willing to help.
November 29, 2015
I am a friend or relative of a resident
The things that impressed me the most at Atria Kinghaven are the staff, the facility, the dining, and the care services because they will be able to increase her care accordingly. The rooms are very nice with an efficient floor plan and adequately sized. From my mom’s perspective, the people are really nice and there are a lot of activities. When my mom and I looked at the activity board, my mom thought that the activities for the day were activities for the entire month. Atria Kinghaven is the most applicable community for her age because there are a lot of people her age who she can relate to. The residents are very compatible. I know she made friends and is really enjoying their company. My mom just needs assistance, not need any medical care. Atria Kinghaven is senior assisted living, which is exactly what she needed. This is a better community for her.
August 13, 2015
I am a friend or relative of a resident
Everything is great at Atria King Haven except the food. Sometimes they come up with something good, but most of it is horrible. I eat there four times a week with my parents who are in the facility. We were quite impressed with the rooms at this place. I am really happy with the place because the people are very caring.
Provider Response
We’re honored that your parents have chosen to be a part of the Atria family. We continually strive to enhance our service and have shared your concern with our culinary leadership team. Please feel free to share more with us at customerservice@atriaseniorliving.com.
July 31, 2015
I visited this facility
We did see Atria Kinghaven, and it was fabulous. We love it. It was a warm and inviting center. They were so pleasant to talk and deal with. They took very good care of their clienteles. We talked with residents who were sitting in the common area, and they were friendly. They told us how nice it was. We were just very, very wowed with the whole place. They have a courtyard where they had seniors dance that they called Junior-Senior Prom. The students from a local high school were coming over to the center, and they were going to have a party where they go out and dance with the seniors. Isn't that a wonderful and fabulous idea? They have other things outside too. The day that we were there, they had somebody playing an organ, and she was playing music for the residents. In the common room area, the residents were sitting in there playing cards. They also have tables set up with puzzles that were half-worked. It was all very nice and oriented towards everybody having a nice time. Some of the ladies were stitching up dolls for children where are burn victims, and they would donate them to the burn center. They were also making crochet blankets for others. It was so nice and community-oriented; they were trying to provide a sense of worth to the residents, so that they would feel that they were contributing to their community as well as not being bored. I love it. It was wonderful!
March 11, 2015
I visited this facility
I have found Atria Kinghaven, and they meet my needs of having no steps. It’s right next door to the senior center and very convenient. It appears to be a very well run facility, it's clean, and I know about it.
My mother-in-law was a resident there before, and I know that they have the accessory support that you need for helping you when you get it. She was there for a while, I went back, and it seems to be operating the same as when she was there. They have redecorated, and they still operate the dining room the same way. They have a barbershop, a medical office on site with a doctor, and a nurse that comes in.
My main concern was getting something without stairs, and I am still able to. The staff was very knowledgeable and helpful. They answered all my questions and were very upfront about charges. I found that it was a very pleasant place to visit and get information. The dining room was a little more formal, and the apartments were slightly larger.
February 19, 2015
I am a friend or relative of a resident
My mom hasn't been there that long, but they seem very nice so far. She has an apartment that is very nice. It has two bedrooms and two baths. As for activities, they advertise over 200 a month. Every day is just filled with activities. They have cards, bingo, and movie nights. They have trips to take them places. They had a Valentines party and a Mardi Gras party. They just have a load of stuff. They have the door locked, and it seems to be good. The only thing I can say is that a lot of times you go up the door, one senior citizen sitting there will open the door for you. They have very nice and real friendly people. We wanted a place that was clean and well taken care of. We wanted a place where she has a lot of things to do and where she can meet people. She was very isolated beforehand so we wanted the activities to get her out to meet people. We wanted to make sure that it is clean, and the food is good. It is a beautiful dining room with a fireplace. It looks like a restaurant. They have tablecloths and cloth napkins and it was very nice. I have eaten there a couple of times, and what I had has been very good. Mom has complained some a couple of times, but she is a picky eater. We each had a couple of meals, and we went in and ordered different items. What I had was very good.
December 13, 2014
I visited this facility
I visited Atria Kinghaven. It was a nice facility. Everybody seemed pleasant. I like it. I think it would be a good fit for my parents; they're just not yet willing to budge yet. The staff I dealt with was very helpful. The rooms/apartments were fair. However, they're coming from a good-sized ranch home to that; it would be small for them, but I don't think they would need much more room than that. They're not huge apartments, but they weren't bad. Regarding activities, they were doing crafts when I visited this place.
January 06, 2014
I am a friend or relative of a resident
My husband is a resident of Atria Kinghaven for over a month now. It's very nice. He has a bedroom, bathroom, living room and a small kitchenette so it's functional. The staff are very pleasant. He has MI so every time he falls, they call me. They really keep in touch with the spouse, I think that's really important. Once in a while, I have dinner with him. The food is good.
September 26, 2013
I am a friend or relative of a resident
My dad is at Atria and it is a really nice facility. He loves the facility and he had no issue with it at all. He was very happy there and they assisted him in every way they could. He gets a lot of help there. The facility has a lot of nice people. They really went their way to help the residents. They also have different events going on. That was a good place for him to be. It's really a wonderful place. If you could afford it, it's a good place.
September 26, 2013
I am a friend or relative of a resident
Atria Kinghaven was very close to my house. They had something to do every day like card games, movies, bingo and exercise classes. The food was also great.
September 20, 2013
I visited this facility
I did visit Atria Kinghaven for my dad. It was a short trip, but they were very hospitable and willing to answer any questions that I had at that time. The place was clean. The residents looked happy. I wasn't able to check their rooms. However, based on my visit, I would give this facility overall a high rating.
June 29, 2013
I visited this facility
The place is really nice and the person that toured us around Atria Kinghaven is awesome. It's a beautiful place. One thing that is good about the place is you can actually get two rooms and two bathrooms if you want and that's what my parents wanted. The staff were accommodating. They have all the activities that you can think of. They have movie nights. They did have Memorial Day party and they actually had a Hawaiian night too and that was really cool. Their dining room looked kind of standard. The place does not look like assisted living. It looks actually mainly almost like an apartment. The place is a lot more homey, so that what's stands out the most.
December 03, 2012
I am a friend or relative of resident
I am rating low for one simple reason. We moved my mother-in-law into this facility in 2010. They raised their rates 6.4% for 2011, 8.4% for 2012 and now 8.7% for 2013 and each year they have used the exact same wording for the raionale (or at least part of it). I quote, In an time when many companies are limiting employee benefits, we continue to offer our employees competive wages, merit increases, health insurance, 401K contributions & other important benefits". We're talking (mostly) about housekeepers, meal servers, delivery drivers (to quote their communication) ... good for them, I guess, but bad for all the residents on fixed incomes!
Provider Response
Thank you for your feedback. We always appreciate hearing from our customers and their families so that we can constantly improve the living and working environments for our residents and staff, continually striving to exceed expectations. While rate increases are never pleasant, it is very important to make sure that we maintain competitive benefits for employees to be able to fulfill the desire of our residents to have consistency in who provides them with care and services. I hope that your mother-in-law has been pleased with our staff and the quality of the services they have provided to her. I encourage you to contact us if you would like to discuss the reasons for the rate increase in more detail or any other concern you may have. Please email us at customerservice@atriaseniorliving.com and include the community name in your subject line.
January 27, 2012
I visited this facility
Atria Kinghaven offers both independent living and assisted living. I have a client there.It's located in Riverview, an older suburb of Detroit. It's on a very busy road, but the parking is good, and they have a van to take residents around.The staff for the independent living part of Atria Kinghaven is very hospitality oriented--responsive and knowledgeable. But they bring in an outside team for the assisted living part.The facility itself is large--probably 75-100 units--and is clean and well maintained. They have a good layout and a nice dining area, and the grounds are well kept, with benches for sitting. The apartments are one-bedroom units, with a full kitchen and bathroom with handicap access. They also have good closet space.I haven't eaten the food, so I can't speak to that. But they have a full activities calendar.
November 02, 2011
I am a friend or relative of a resident
My Grandmother was a resident in this facility and the staff was very rude to the family and did not care about my grandmother. They never gave her, her medicine on time and would not change her bedding or clothing when needed. I wouldn't recommend this place for anyone. The owner of the business is just in it for the money. The workers seem all nice but at the end of the day they just really don't care. I think the people here just get you to think it's a nice facility by the wonderful furnishings but they way people are treated it terrible. I'll never let another family member be placed there again no matter how convenient it is or anything.
Provider Response
Thank you for your feedback. I am sorry to learn that your family's experience with Atria Kinghaven was not up to the high standard Atria sets for all of its senior living communities. We strive to continually improve the experience of all residents and families and would welcome the opportunity to discuss your grandmother's stay with us in more detail. If you are willing, please email us directly at customerservice@atriaseniorliving.com and be sure to include the community name in the subject line.
October 19, 2011
I am a friend or relative of a resident
My husband's grandmother lived here before she passed. Atria Kinghaven is a wonderful place! Grandma was able to "live on her own" while at the same time socializing with others and receiving the care that she needed. We never had to worry about her. There were nurses that would come in to Grandma's apartment if she needed care, and she also was able to get her hair fixed right there in the comfort of her own home. The staff was wonderful, and we always felt welcome when we visited. The facility had special "family days" where we could visit and do things with Grandma. My children attended every year and loved it. They had face painting and games along with picnic-type food. They also had games, like Bingo, that were set nights every week. I would highly recommend Atria Kinghaven to others. It is a place that gives others a sense of "being on their own while at the same time making it enjoyable.
August 03, 2011
I visited this facility
Atria Kinghaven offers both independent living and assisted living. I have a client there.
It's located in Riverview, an older suburb of Detroit. It's on a very busy road, but the parking is good, and they have a van to take residents around.
The staff for the independent living part of Atria Kinghaven is very hospitality oriented--responsive and knowledgeable. But they bring in an outside team for the assisted living part.
The facility itself is large--probably 75-100 units--and is clean and well maintained. They have a good layout and a nice dining area, and the grounds are well kept, with benches for sitting. The apartments are one-bedroom units, with a full kitchen and bathroom with handicap access. They also have good closet space.
I haven't eaten the food, so I can't speak to that. But they have a full activities calendar.
Provider Response
Both the independent living and assisted living services are provided by Atria staff.
May 24, 2011
Friend or relative of resident
A very close family friend of mine, named Susan, was staying with Atria Kinghaven about 6 months ago. She was an elderly woman who had no family. My father and I made a point to visit her at least once a week. We were nervous that an elderly woman without family coming to visit could be neglected. Every time we went to visit, Susan was clean, and happy. She had her own private bedroom that was decorated beautifully. She would tell us about video night and craft night. She was very happy there. Susan enjoyed those small stained glass painting kits. There was a young girl who worked there, I think her name was Stephanie. Stephanie would bring them in for her and spend her lunch visiting Susan and painting. The experience was great.
Independent Living Reviews for Atria Kinghaven
May 12, 2018
I visited this facility
The best community we visited was Atria Kinghaven. It was excellent. As soon as I went through the front door it was so welcoming, because there was a group sing-along going on in the lobby and it was very inspiring. We had a private meeting with the director and she took us on a tour and I was amazed that the dining room looked so elegant. There were one- and two-bedrooms and one- and two-bathrooms. They showed me their list of activities and all the activities that they had provided for the month; it was just amazing. They have different things that the residents can do. They showed us the menu and they gave us a brochure wutg a copy of the menu in it and it looked like very delicious food. It's beautiful, from the outside grounds to the upkeep. There were trees.
September 07, 2017
I visited this facility
I visited the independent living of Atria. I was impressed with the facility. It's a nice apartment with a full kitchen and balcony. I was very impressed with all of the activities they had for the residents. In the dining facility, people really sit down, can get a menu, and order what they want. It's not institutionalized, and I was very pleased with it. The staff was very nice and very friendly. I understand there's one staff for every two or three people, which is very impressive. Most have been there 18 to 20 years. If my aunt plans to go, this is where we will be going.
May 10, 2016
I visited this facility
I visited Atria Kinghaven and thought it was fantastic. The design, the architecture, the cleanliness, the friendly staff, and the facility stood out to me. The dining area was excellent.They invited me to come back for lunch, which we will do next week. I looked at and was impressed by their activities calendar for the month. They had a lot of different activities.
March 17, 2016
I visited this facility
I went to see Atria. It looked nice, but it did not have the help Dad needed, and it was more expensive. The staff was friendly and very welcoming. The apartments were clean, really good, and one- or two-bedrooms with kitchens.
December 29, 2015
I visited this facility
I did not like the reception that I received from the people at Atria when I visited. I understand that sometimes people may get stressed in this situation, so maybe they were a little bit put off by that. It was way too formal and had a lot of add-ons. However, the rooms were great. Everything other than that would be what we were looking for exactly.
Provider Response
Thanks for visiting our community. I value your feedback and the time you spent sharing it with us. You can reach me directly at customerservice@atriaseniorliving.com if you’d like to provide me with more about your experience.
January 24, 2015
I visited this facility
Atria Kinghaven is very good. I just saw one room, and it looked adequate. I only met the person who showed me through the place and gave me some written information. She was very pleasant and very knowledgeable. I was looking for myself and for my husband. I think it's because of its location. It is close to our home. I am only looking for a temporary assisted living place. The location is a plus factor for me.
Costs for Atria Kinghaven
Services and Amenities of Atria Kinghaven
Costs
About Atria Kinghaven
Atria Kinghaven offers residents a lifestyle of ease and comfort. Invite family and friends for a stroll around the six-acre campus or for a game of billiards in the billiards room. Atria Kinghaven is conveniently located near parks, shopping areas, restaurants, and is just fifteen minutes from downtown Detroit.
Atria Kinghaven offers the following services:
- Staff available 24-hours a day
- Choice of apartments
- Anytime Café
- Full-time director of events and activities
- Emergency call system in every apartment
- Daily restaurant-style meals
- Housekeeping services
- Maintenance of apartments, community, and grounds
- Medication assistance
- Scheduled transportation
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.
Map of Atria Kinghaven
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