American House Southland

Offers Assisted Living and Independent Living

33 Reviews
25250 Eureka Rd., Taylor, MI 48180
Call (800) 385-2527
American House Southland (800) 385-2527

Reviews of American House Southland

33 Reviews Write a review
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Assisted Living Reviews for American House Southland

August 17, 2021

By David

I am a friend or relative of a current/past resident

My mother was in American House Southland in Taylor which was a very nice and clean facility. All the people there seemed very caring and very concerned with their patients' health. They had a lot of activities for the people there, so that was good. She was in assisted living. They have a walking area and there's a pond at the back so a lot of areas for the people to go out. They can get out of their rooms and go visit different areas of the facility. All the food that she had was very good. They were served in the room and it was just good food. She liked it so much and it was well-balanced.

August 05, 2021

By Cindy

I visited this facility

Dad is moving into American House Southland tomorrow. I liked that they could have visitors. There are no restrictions on visiting. It's really, really clean, and they have all sorts of activities for the seniors. The price is pretty good too. They have bingo and happy hour for them on Fridays. They have movies, arts and crafts, and they have an in-house barber shop. The staff was great. She helped me find a room for my dad. He's gonna be living in a shared apartment with someone. She was very helpful, showed me around the place, and kept in touch with me. She even held the room for me to make sure that my dad was gonna get that shared room. The dining room looked very inviting.

Provider Response

Cindy, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!

July 10, 2021

By Heidi

I visited this facility

American House Southland wasn't a bad-looking facility, but I wasn't as impressed with the lady that took me around the tour. She was more reserved, not as outgoing and talkative as the other one we toured. It's just my own personal feeling between the two ladies that took me around. They have a patio and they have a pond but all the trees were blocking the view.

Provider Response

Heidi, thanks so much for your feedback. We appreciate you being open and honest with us.

June 27, 2021

By Ellen

I visited this facility

We toured American House Southland. It was taken care of and was well groomed. The people were nice, and the clients were nice too because I got to talk to the clients as we were walking through. It was very nice and very kept up. They were working with the epidemic, and they were finally opening up some places. You didn't see a whole lot of people walking around and interacting with people because it was still during the pandemic. They were just opening the building back up where the people could go down to the dining room and stuff like that. They didn't have anything out and they weren't giving anything to anybody, but they offered this bottled water, which was okay because it was hot that day. I was impressed because they have a wall full of puzzles that the people were taking back to their rooms and doing them. They have a movie theater room. It's on the television, and every Friday or Tuesday (I think) they have a movie night and serve them popcorn and stuff like that. They can watch whatever movie they decide and if they don't want to engage with everybody, they're allowed to take a movie back to their room and watch that. They have church, a game room, and they have a little bit of everything for them all. You're talking to an old, retired nursing assistant from a nursing home. So when I give them this quality, it's coming from the heart because I worked with those type of people. I was very impressed of what they had there for the people. I would have had no problem putting my parents there.

Provider Response

Ellen, thank you for your 5-star review of our community! We appreciate your feedback.

August 18, 2020


I am a friend or relative of a current/past resident

My brother is at American House Southland. We liked the affordability, and there were a number of things that made us feel very comfortable with it. His room is very adequate, clean, and very suitable for his purposes. He's been doing fine. The activities are limited, and right now, they don't go into the dining area because of COVID.

Provider Response

RC, thank you for your review of our community! We appreciate your feedback.

July 05, 2019

By Terina

I visited this facility

American House Southland wasn't that big, but the people were older than me, and I'm very active. The food wasn't so nice. A lot of the people were in wheelchairs just sitting around in the lobby and not doing anything. It was small, clean, and old fashioned, but they were fixing up a few rooms. The staff was nice showing us around and offered us something to eat. They had decent parking and nice landscaping with trees and flowers. The rooms they showed me looked pretty nice, and they were getting it fixed up with new paint and up-to-date stove and refrigerator. The dining room looked like a cafeteria and it's small. It wasn't exciting to come in to and eat. The facility was average.

August 01, 2018

By Anita

I visited this facility

I loved American House Southland. It was lovely. What stood out was how the workers were treating the people who were there. They were having activities when we went, and I was very impressed. They interacted with the seniors and were very personable. They knew their names and that meant a lot. They were very professional but also kind and loving, so I loved it. The place was very clean, neat, and organized. The family members can be reassured that their family members will be taken care of right.

September 28, 2017

By Robin P.

I visited this facility

We toured Southland. The inside and outside was very clean, well-kept, and beautiful. It made me want to go and live there. The apartments were accessible, especially for my father who needed a wheelchair, and the bathroom was very large. We were looking at a 1-bedroom and 2-bedrooms, and there was a lot of space, and we thought he and my mother would be very comfortable there. The staff was absolutely wonderful, took us on a tour, answered our questions, and never put pressure on us at all. There's nothing bad I can say about that place.

March 29, 2017

By Darlene717348

I am/was a resident of this facility

American House Southland is close to my friends, and I have friends who live here. It is also close to my church. I am learning how to do ceramics -- which I have never done -- and I do jewelry. We have our own bus and driver, and we just go wherever they decide. I am very happy here. I am in a wheelchair, and they help me with everything. The staff people are very approachable. Any time I need to talk to one of them, I can, and I enjoy talking to them. We have a movie theater. I belong to Red Hats, and they afford me the use of the activity room at night, if I want to, or the movie theater for free, which is wonderful. They have ceramics and jewelry making, we have a wonderful preacher here who has 2 services a week, and we have a church that comes in for the Catholics and another one that comes in for the Baptists, which I am. So we have 3 opportunities for Baptists to go to church and 1 opportunity for Catholics every week. Every Friday and every holiday, we have a party.

March 09, 2017

By concerned relatives 2017

I am a friend or relative of a current/past resident

This is place is OK but beware, if the power goes out your loved ones are on their own. The place has no backup generators, as I speak the power is out and the temperature tonight is going down into the teens. The poor people in there could freeze, but American House is doing nothing for them. For a place that houses helpless seniors this is unconscionable.

September 30, 2016

By April056744

I am a friend or relative of a current/past resident

We chose American House Southland for my parents because of the location for the most part. They have 10 children, and it's kind of centrally located. They get three meals a day, and the patio was nice. They have some activities but my parents aren't really into all that. They play shuffle board, they have music day, ceramics, movies, and outings every once in a while. Everybody is very friendly, and I think they are happy there, so I like it.

May 10, 2016


I visited this facility

American House was OK, but I liked other places better. The people working there were friendly. The common dining area was nice. The apartments were nice with options for one, two, or three bedrooms. It was just more inconvenient for me to get to.

August 11, 2015

By Stacey13

I am a friend or relative of a resident

My mother-in-law is at American House Southgate. We chose this place because she can put her wheelchair into the bedroom and bathroom. The other reason was because of the price; it was 2000 per month, and she was given a 6-month discount for people who are moving in. The food was good too.

Provider Response

Dear Stacey, Thank you for your feedback. American House is dedicated to offering quality affordable living options for seniors which accommodate their special needs. We're pleased your family chose our Southgate community for your mother-in-law and confident her time with us will bring many great years of enjoyment and happiness. I invite you to stop by my office and say hello whenever you’re visiting. Cassandra Lowe, Executive Director | 734-946-9900

July 04, 2015

By Lisa110217550

I am a friend or relative of a resident

American House is fully staffed, and it is a nice size room. My dad is very comfortable there. The staff is friendly, and they seem to be pretty caring. He is happy with the selection of food daily. He has a one-bedroom apartment -- living room, dining area, and a bathroom. There is accommodating closet space and storage space. There is a balcony and a kitchen with a stove and a refrigerator. They do have exercise programs and different activities. I don't know if my dad participates in a lot of their activities, but they have a walking group exercise program, they coordinate different events with the community where they take the residents out just to see that, and they have a baseball night where they go out to the baseball games. It has been fine so far.

Provider Response

Thank you for your feedback! It's wonderful to hear that American House Southland is taking great care of your dad! As you mentioned, a life enrichment director plans special activities for the residents to keep them active and engaged! If you have any suggestions on how to make his experience even better, please do let me know! Cassandra Lowe, executive director

May 13, 2015

By Leslie44

I visited this facility

American House was nice and the location was good. The food could be better. I liked the setup of the apartments. They have bus service for trips to and from shopping and doctor’s appointments. The staff was very knowledgeable.

Provider Response

Thank you for visiting American House Southland, and for providing your feedback. We take great pride in the restaurant-style dining we offer our residents. If you have any suggestions on how we can create an even better dining experience, please contact me! Cassandra Lowe, executive director

March 06, 2015

By samsmom81

I am a friend or relative of resident

My mother has been a resident at this facility for about 4 years. I looked at at least a dozen other places in the metro Wayne area before choosing this one. One thing I have learned over the last 5 years since my mothers stroke is that there is good and bad in every situation. Trying to care for aging, sick relatives is very stressful and it is never easy to leave their care in the hands of others. At this location, I am happy to say it is almost always good. The staff overall have been very friendly and helpful. The food is good. The apartments are well kept and they respond quickly if any problem develops with the unit. The American House Management team is also very pro safety which is so comforting when you can't be there yourself.

Provider Response

We know that it's difficult to trust others to care for your loved ones, so I'm grateful that we are able to set your mind at ease. Please don't ever hesitate to ever call me, personally, if you have any questions or want to check in on your loved one.

Sincerely, Cassandra Lowe, Executive Director 734-946-9900

February 19, 2015

By Caring106413650

I visited this facility

I did try to visit American House in Taylor. I just wasn't happy with that, but I couldn't put a finger on it. It was just a feeling. I didn't feel as comfortable in it as I did in the other facility. Everybody was nice to me, and everybody was accommodating. I just didn't feel comfortable for some reason there. I didn't think that my mother was going to feel comfortable either. It was just a gut feeling or a kind of intuition thing. The staff was very helpful, and they were very kind. They answered any questions that I had. They did have some vacancies, and they showed me the rooms. The rooms were tiny, but I can't expect it to be huge and spacious because they don't have the room and the price will go up. Regardless of what the room was or the staff, I just didn't feel comfortable. I saw the dining room, but I didn't eat there. They did have a bus, and a bunch of them were getting ready to go to the grocery store. They could use that bus for doctors' appointments too, but they have to reserve it a couple of days ahead.

Provider Response

Thanks so much for leaving your feedback! I'm glad our staff was helpful and accommodating. I'd be happy to talk to you personally about the possibility that one of our other American House communities would be more of what you are looking for, if you'd like to call me personally. Looking forward to hearing from you!

Sincerely, Cassandra Lowe, Executive Director 734-946-9900

September 27, 2014

By Caring75290950

I visited this facility

My mother and I visited American House. She didn't like the place. The staff who assisted me during my visit was good and friendly. I haven't really tried their food or observed their activities. All the rooms had patios, but my mother didn't like it.

Provider Response

Moving to a new place can be difficult for anyone, so it's understandable your mother may not like a new home, wherever it is. Hopefully you both can come back - I'd love to show her (and you) all the activities we have, such as seasonal trips and our very own American House Choir! Plus, we have a talented chef designing menus and preparing delicious meals for residents. Call me or stop by and I'd love to go over everything with you!

Sincerely, Cassandra Lowe, Executive Director 734-946-9900

February 27, 2014

By Caring79222550

I am a friend or relative of a resident

American House was within our price range. It was brand new, just opened up. Mother got a brand new apartment that was freshly painted with new carpet. She is pleased with the apartment because it's laid out very similar to what she had before. I think she's as happy as she can be in the condition she's in. There are not a whole lot of people there. I didn't think she'd get lost in the shuffle. There are like 80 people in it so it's relatively small. The building is a refurbished building and they need to fix the heat because the heat is stuck on high all the time. They've already changed out all the tubs and made them shower stalls. They don't have the kitchen totally set up yet. They bring the food in from another American House. The other American House is only a mile down the road. Once they get those things done, I don't think that there'll be anything to complain about. I do know that they have card parties and they have different types of trips to places and they have movie nights but my mother doesn't participate. The staff is all very young but they're very nice. I like the caregivers because they have just adopted my mom as if she was their own. One girl takes her to help her do chair exercises and she uses her as a sample for the other people to follow. It's the only way she can get my mom out of her apartment. They really go out of their way trying to get her out and about.

Provider Response

Thanks for leaving your feedback! We’re working on making sure everything is in top shape, so I appreciate your patience. Our residents prefer it a little warmer in the winter months, but all of our apartments have individual controls. It’s nice to know that you like our staff since they do indeed work hard at treating residents like family here – and maybe your mother will find she is interested in one of our other upcoming events or activities. If you or your mother ever need anything, please don’t hesitate to contact me personally!

Sincerely, Cassandra Lowe, Executive Director 734-946-9900

January 17, 2014

By Betty40

I visited this facility

If I had to move my mom, my first choice would be American House. The staff seemed more outgoing and the facility was much brighter with much more natural light. It was more pleasing. We were familiar with the facility and the services because my aunt was a resident there years ago before she passed away. The accommodation was fine. She had two-bedroom apartment, which was very nice with a small kitchen and a balcony where she could have plants and things. I knew they had bingo and other activities. They could improve if they could be more affordable because they were just out of reach for a large number of retired people.

Provider Response

I'm pleased to hear that American House would be your first choice! I'm sorry for the loss of your aunt, but I'm glad she enjoyed her time while she was with us. Please keep in mind that our services and amenities are offered on an a la carte basis, which is more affordable because our residents only pay for what they need. If you have any questions, please call me personally and I'd be happy to help you.

Sincerely, Cassandra Lowe, Executive Director 734-946-9900

December 01, 2013

By Caring74308950

I am a friend or relative of a resident

I did visit American House. I didn't like the neighborhood that it was in. The staff there was very accommodating and their rooms were about the same as with the other facility I looked at. They could improve though on the cleanliness of their facility, like their dining area and their lobby. With regards to food, in the scale of 1 to 5, I would give it a 3.

Provider Response

Thanks for leaving your feedback! While this area is home for many, we do have quite a few other locations a short distance away where you may like the neighborhood better. If you call me directly, I'd be happy to talk with you about your other options.

Sincerely, Cassandra Lowe, Executive Director (734) 946-9900

October 18, 2013

By Doris15

I visited this facility

American House was too far away for my son so I didn't want to live there. The people were having fun though and they were doing Wii bowling. The staff seemed to be nice enough and interacted with the people. I liked best that interaction between the staff and the residents.

Provider Response

Our staff loves being able to spend time with our residents (and the Wii is a big hit around here!). We have a few other communities that may be closer to your son if you are still looking for a place to live. I'd love to tell you about them!

Sincerely, Cassandra Lowe Executive Director (734) 946-9900

October 12, 2012

By ShannonW

I am a friend or relative of a resident

I was rather impressed with the facility. Given the things one sees on the news and reads online about conditions in assisted-living facilities, I was a bit anxious the first time I visited said relative (whom I will call M) at the American House. She seemed to enjoy living there when I spoke with her on the phone prior to visiting, but what one says and reality are not always the same thing.As I said, I was impressed. The grounds were well-maintained and looked very nice. The staff members I came in contact with were all very polite and helpful, and they seemed generally very fond of M, and she them. M had a tendency to distrust people by default, so there were a few she "wasn't sure of," but I imagine that would be the case anywhere she lived.She seemed to get along with the other residents well, also. There was one resident who seemed to dislike her, as she told me, but, again, such things happen anywhere.I did notice a bit of litter near one of the doorways, but I brought it to the attention of a staff member, and she seemed attentive enough, going off to find someone to attend to the problem.Overall, it seemed a good place for M to live. I would have rather her live with family -- everyone would I imagine -- but barring that possibility, it seemed a good, clean, healthy place for her.

Provider Response

Thank you for the kind words. I'm glad that you have been impressed with our community at American House Southland, and that we've been able to make the transition go smoothly for "M," yourself, and your family. Although I can understand that you'd rather have "M" stay with your family, I hope that you can consider our community as part of her extended family now! My door is always open. Thank you for taking the time to leave your feedback!

Sincerely, Nina D'Onofrio, Executive Director, 734-946-9900

May 02, 2012

By kshamrock20

I visited this facility

I had been familiar with another American House not far from this location. I expected the same environment, hospitality and care. I will say that this particular American House was a step up from the other location. As a whole, it was cleaner, smelled better and the staff was polite. My girlfriend and I made about four visits to this place in a little over a year. I found it pleasant enough and the outside of the building was always immaculate- lawn and all. I had conversations with a few residents who thought that the food wasn't bad at all, and from what I could discern, most of the residents seemed to be well taken care of. I'm not sure how much the cost was to live at this particular home, so I can't compare the facility with any price context, but overall, it looked like an affordable place that provided solid care for its residents.

Provider Response

Dear kshamrock20,

Thank you for leaving your review. We are happy that this location exceeded your expectations and that you enjoyed the friendliness of our staff. It is our goal to make sure our residents are happy here and that they enjoy the comforts of home from delicious meals to lovely landscaping.

We appreciate your positive feedback and if there's anything we can help you with in the future, please give me a call at (734) 946-9900.

Thanks again! Nina D'Onofrio, Executive Director

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Independent Living Reviews for American House Southland

August 13, 2013

By Nancy66098450

I am/was a resident of this facility

I'm really enjoying it here at American House. They provide all my meals and housekeeping services. There's a lot of activities and the people are all friendly. The residents have been extremely nice, considerate and helpful. They have bingo and provide trips to go to the stores or banks. They have movies in their own little cinema room, church services and bible study, as well as exercises. Everything is optional and nobody is forced to do anything they don't want to do. I have a 1-bedroom apartment with a dining and living room area as well as a full kitchen, although I don't need to use the kitchen. They have more residents than they can accommodate in their dining room, so they have two sittings. My dinner is at 4 o'clock. The timing isn't ideal, but the food is good.

Provider Response

I'm so happy to hear you're enjoying yourself here! Thank you SO MUCH for leaving such a nice review - and please give me a call so we can talk about your dinner time. And feel free to stop by and say hello anytime; I'm always interested in talking with our residents.

Sincerely, Cassandra Lowe Executive Director 734-946-9900

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Services and Amenities of American House Southland

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Religious Services

Guest services

  • Guests At Mealtime


  • English


  • Resident Capacity: 138
  • Respite Care
  • Minimum Age: 55
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy

Types of care

  • Meal Preparation
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About American House Southland

American House SouthlandÊis a bright and lively senior community located Downriver, minutes from Taylor, Allen Park, Wyandotte, Lincoln Park and Melvindale. WeÕre conveniently located near a variety of shopping, dining and entertainment options, so thereÕs always something to do.

What Makes Us Special

Our community offers the MSHDA Tax Credit Program which is a low income housing tax credit in Michigan.

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Map of American House Southland

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American House Southland

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